2 © Copyright 2010 Fujitsu Network Communications Inc. FLASHWAVE® is a trademark of Fujitsu Network Communications Inc. (USA) FUJITSU (and design)® are trademarks of Fujitsu Limited. All rights reserved. All other trademarks are the property of their respective owners.

The Fujitsu FLASHWAVE® 4500 Multiservice Provisioning Platform (MSPP) makes digital cross connect a reality without an expensive overlay network. Add the compact FLASHWAVE 4100 Extension Shelf and deliver profitable Ethernet, Video On Demand, residential bandwidth and backhaul applications. With our NETSMART® 1500 Element Management System or Hosted EMS, you can also realize significant savings on operational costs.

We Can Think of a Better Place for Your Money.

us.fujitsu.com/telecom

3

Doing more with less – it’s often the way of the modern business world, the communications industry and your work environment. It’s what we are regularly asked to figure out how to do and to help our customers with doing. The dialog of the day might go something like this:Leader - “Do more with less, please”. Empowered leader - “Okay boss I get it, I’ll tow the new rope too.”Leader - “And don’t forget, quality is job one and oh yes, the customer is the most important person in our business.”Empowered leader - “Wow. All these things better fit well together.”Leader - “Ok, yes, make sure they fit well together.” It is an interesting role that we have as telecom professionals in today’s society- provide tools that truly give our customers the ability to do more with less. - provide products that build revenue streams by making bandwidth faster, more reliable, more manageable and less expensive.

When customers win with our products and services they are more informed, more productive and more collaborated. Each of these three benefits has tremendous workplace and societal implications:

Informed - The more informed we each are, the more accountable we are for rapid decision making. The knowledge worker provides greater value to his/her organization. The requirement for critical thinking at every level is magnified.

Productive - As voice, data and video travel at light speed and then wait for us in our mobile workplace, we’ve moved the process bottleneck closer to people, to ourselves. Companies are able to leverage more volume per associate for profit, reinvestment and competitiveness.

Collaborated - Consumers can now transceive voices, messages and full motion images the world over. This creates incredible possibilities for subscribers who not only want to learn but need to share

experiences and act on common resolve. In 2011, we see healthy political changes across the globe made possible with high speed mobile data and new social networking applications laid on top. Call it innovation. Call it hard work. Call it a blessing.

One indicator of great collaboration and competitiveness is company longevity. If you are like many of Walker’s 2000+ clients, you’ve been around for a long time and you’ve been a Walker customer for a long time. Thanks to you, 2010 (our 40th year) was very productive for Walker.

While we grew in target markets, we also:• reduced our operating expenses as a percentage of increased sales• expanded our strategic supplier base (especially in routers, WDM, network access)• expanded our information technology (our own cloud) capacity.

Recently, we have:• added to our engineering competency and capacity• enhanced our integration and installation services offer• added to our purchasing capacity• improved our order processing speed at core and user levels.

That’s all very important to you, because as we improve, so do our capabilities that serve you. We are here to translate your desires into better results for you. How about lower capital expenditures per megabit and higher operating profit per customer? We do it for you with three valuable services:• adept technology selections• dependable supply logistics• reliable network deployments.

We believe you will find that Walker provides our industry’s best help with these functions. We hope that you would expect nothing less of us as we embrace the benefits made possible by the very technology we provide.

This change of ours; it’s a good thing - close to home and far away. Feel good that your work has significant, positive implications. Let’s make more dreams reachable in 2011.

Virginia WalkerCEO, Walker and Associates

Mark WalkerPresident, Walker and Associates

© Copyright 2010 Fujitsu Network Communications Inc. FLASHWAVE® is a trademark of Fujitsu Network Communications Inc. (USA) FUJITSU (and design)® are trademarks of Fujitsu Limited. All rights reserved. All other trademarks are the property of their respective owners.

The Fujitsu FLASHWAVE® 4500 Multiservice Provisioning Platform (MSPP) makes digital cross connect a reality without an expensive overlay network. Add the compact FLASHWAVE 4100 Extension Shelf and deliver profitable Ethernet, Video On Demand, residential bandwidth and backhaul applications. With our NETSMART® 1500 Element Management System or Hosted EMS, you can also realize significant savings on operational costs.

We Can Think of a Better Place for Your Money.

us.fujitsu.com/telecom

Building a Better World with Efficient Communications

4

Your network infrastructure’s integrity is critical to meeting your customers’ growing needs for speed,

reliability and future expansion. Compliance with industry standards remains important as innovative products enter our ever-changing marketplace.

Walker and Associates proudly supports local and national associations that are focused on setting and maintaining industry standards, participating in lobbying efforts that promote telecommunications interests among lawmakers, and providing educational and networking opportunities for telecom professionals.

We support your state and regional associations by participating and sponsoring conferences, expos and golf outings, as well as advertising in their directories. We’re privileged to be associated with professionals like you across the country!

In addition to local associations, we enjoy active relationships with national organizations such as AFCEA, FTTH Council, NTCA, RCA, TIA, and UTC. Their newsletters, lobbying efforts and educational programs result in increased awareness among lawmakers who make critical decisions about our industry. As technology continues to change it is increasingly important that organizations like these retain their influence.

9 Alabama/Mississippi Telecommunications Association

9 Alaska Telephone Association 9 Arizona/New Mexico Telecommunications

Association 9 California Communications Association 9 Colorado Telecommunications Association 9 Georgia Telephone Association 9 Illinois Telecommunications Association 9 Indiana Telecommunications Association 9 Iowa Telecommunications Association 9 Kentucky Telephone Association 9 Louisiana Telecommunications Association 9 Minnesota Telecom Alliance 9 Missouri Telecommunications Industry

Association 9 Montana Telecommunications Association 9 Nevada Telecommunications Association 9 New York State Telecommunications

Association 9 North Carolina Telecommunications Industry

Association 9 Ohio Telecom Association 9 Oklahoma Telephone Association 9 Oregon Telecommunications Association 9 Pennsylvania Telephone Association 9 Rural Iowa Independent Telephone Association 9 South Carolina Telecommunications Association 9 Telecommunications Association of Michigan 9 Telephone Association of New England 9 Tennessee Telecommunications Association 9 Texas Telephone Association 9 Virginia Telecommunications Industry Association 9 Wisconsin State Telecommunications Association 9 Wyoming Telecommunications Association

And others! To view a complete listing, go towww.walkerfirst.com/memberships.php

Actively Supporting:

5

Strategic relationships with industry leading manufacturers allow Walker and Associates to provide its customers a variety of additional value and services. Customer event partnerships, training provided direct from the manufacturer, preferred pricing and stocking of key products for quick deployment allows Walker to leverage the best opportunities for loyal customers like you.

Premier Distribution Partner for ADC, now Tyco Electronics, Wireline, copper products, fiber products and FTTx Sales

#1 ADTRAN Service Provider Distributor since 2003

#1 Audiocodes US Stocking Distributor

#1 Distribution Partner for Fujitsu since 2008

Leading Sycamore distribution partner in North American sales since 2009

#1 Symmetricom Platinum Distributor and only Stocking Distributor in 2010

#1 Ranked Distribution Partner of Telco Systems in 2010

Telect Master Distribution Partner Since 2006

Exclusive Stocking Distribution Partner for Tellabs Core Product Sales Within North America

Only US Stocking Distributor for Purcell Systems

Exclusive stocking distributor for Hatteras Networks since 2009

6

Innovation is more than gener-ating new ideas. Far

more than simply being creative, innovation requires the disci-pline to transform new ideas into products and processes that create valued results. With an eye on what customers actually

value, Walker and Associates has taken innovation to its logical conclusions for telecom network profes-

sionals.

Traditional approaches in the telecommu-nications industry stopped working years ago. The notion that “if it ain’t broke, don’t break it” gave way to new think-ing that required everyone to evaluate business models from the perspective “if it ain’t broke, break it!” Sticking with comfort zones is absolutely deadly.

As a start up company in the early 1970’s, Walker and Associates learned

early the value of listening to customers and working to understand their unique needs. Manufacturers took notice of their quest for matching inventory and pro-

cesses with customer interests, and they responded with stronger relationships that

added even more value to Walker’s proposition. With a strong commitment to customer service, Walker approached business decisions based on a simple premise - “how does it benefit the customer?” The

answer to this basic question became the solution as a new business evolved into a competitor in a rapidly chang-

ing industry. Now, over forty years later, only a few things have really changed.

Recent experience indicates that the rate at which technologies shift will continue to accelerate, requiring businesses within the telecommunications industry to adapt quickly to customer needs for more advanced services and features. How can customers keep up? Partnering with a distribution partner like Walker can make a strategic difference.

Change management remains a strong component of Walker’s skill set. In fact, they plan ahead for change by working closely with the manufacturer community. They simply won’t allow our customers to be caught off guard as new features and products are released. Their engineering and sales associates receive regular, ongoing training direct from manufacturers, which imme-diately translates into additional customer impacting benefits. By staying current on upgrades and changes, Walker is in a position to offer even more value. Whether thinking about price changes, part number changes, or even product lines that are going into obsolescence, Walker makes certain customers’ direct points of

By Randy TurnerMarketing Communications ManagerWalker and Associates

7

contact are educated and current on the most important issues.

Embracing technology enhancements be-came a mainstay for Walker by the mid 1990’s when they partnered with People-Soft ERP system. Today they are an Oracle powerhouse complete with developers and database analysts who constantly intro-duce unique solutions to enhance customer relationships.

Among other things, Walker’s internal tal-ent developed customized reporting tools to increase productivity for specific custom-ers. They have also enhanced features on EBusiness to add to customer productivity. With a belief that “one size doesn’t fit all” Walker tailors features that maximize re-lationships and set customers up for even greater success.

In response to customer demands for broader ranges of services from their distri-bution partners, Walker and Associates re-mains committed to adapting to a growing list of needs. Their Customer Asset Man-agement Program (CAMP), for example, provides unique opportunities to customize experiences with Walker. Offering every-thing from barcoding to virtual warehous-ing, CAMP maximizes customer resources in ways that directly impact their business’s bottom line.

In recent years Walker has expanded its EFI&T capabilities in order to respond more efficiently to a growing need for services that extend well beyond the basic distribu-tion model. From coast to coast they have assisted customers with site surveys, pro-vided full project management services, fa-cilitated the integration of equipment from

multiple manufacturers, and then turned up service following detailed testing. Customer feedback affirms that their commitment to quality, experience and attention to detail.

Seeing beyond the curve also led Walker to pursue TL certification, which was officially granted in August, 2008. Annual internal, external and customer audits demonstrate Walker’s ongoing commitment to quality standards that serve its customer base well.

Innovation in people, partnerships, prod-ucts, and processes make Walker and As-sociates an industry leader. Rather than focusing on only one problem presented by customers, Walker employs a holistic approach to discover ways customers can improve important measurables that drive

such things as ROI, ARPU, and EBITDA. Carriers realize, however, that their custom-ers are not concerned with those results. They are concerned about things like ser-vice continuity, service quality, service offer-ings and competitive pricing. Walker allows carriers to focus on those basics. Their tatic is to focuses on their customers, so those customers can focus on their customers. The results are measurable.

Sure, Walker and Associates could simply be a distributor, but how predictable is that! Walker is committed to thinking out of the box and into YOUR network. To learn more about services and solutions created with customers in mind, contact Walker at info@walkerfirst.com, on the web at www.walker-first.com, or call 1.800.WALKER1.

Key Milestones:

1970 - Incorporation as Walker and Associates, Inc.

1978 - Headquarters relocated to Welcome, NC

1978- Evergood Fabrication launched as manufacturing arm of Walker and Associates 1998 - Evergood Fabrication sold to Reltec

2001 - Warehouse facilities consolidated in Winston-Salem, NC

2008 - Walker and Associates acquires Mosaic Corporation

2008 - Walker and Associates earns TL9001 and ISO 2000 Certification

2009 - Walker and Associates acquires non-affiliate assets of Windstream Supply

2010 - Walker and Associates celebrates 40th Business Anniversary

8

Leader in Broadband NetworkingManufacturer of the Verizon FiOS Router

Creative Solutions for the Digital Life™

Comprehensive Line of Products• VDSL• ADSL• F iber-to-the-Home

• Modem s• Routers• Network Adapters

Latest Technology• HPNA• MoCA

• G igabit Ethernet• W ireless N

Who is Actiontec?Founded in 1993, Actiontec has become a leader in high speed

Internet modems and routers, shipping nearly 20 million

Internet Access devices thus far. Our customers include

Verizon, Qwest, TDS, MTS and hundreds of smaller carriers

throughout North America. We continuously innovate , offering

some of the most powerful, feature-rich routers in the residential

market. Plus, we strive for 100% customer satisfaction ,

delivering high quality products that are often times customized

to each customer's requirements. Thus, it should not surprise

you that more and more carriers are switching to Actiontec.

©2009 Actiontec Electronics, Inc. All rights reserved.PA1102/1209

9

Improving on 99.9% AccuracyImproving Customer Service Through Technology Enhancements

By Debbie Berrier and Magnus AndersenIT Department, Walker and Associates

“This implementation has doubled productivity in

shipping.”

Walker and Associates is fortunate to have a dedicated and conscientious warehouse staff that goes above and beyond every day to provide exemplary customer service and 99.9% shipping accuracy. So, you might ask “How do you improve on 99.9%”?

You do it by increasing productivity and sys-tems accuracy for warehouse associates. In conjunction with HighJump Software Solutions, Walker automated shipping in its NC warehouse. All shipments that pass through the shipping system are now auto-matically shipped in PeopleSoft via mes-sage agent without any human intervention. To quote Greg Crotts, the NC warehouse facility manager, “This implementation has doubled productivity in shipping”.

Background on Walker’s ERP System On August 2, 1999 Walker and Associ-ates implemented PeopleSoft 7.5 Distribu-tion package. This system has been the backbone for processing its business for over ten years. Internal IT associates have successfully built web front ends for many modules that have improved functionality for users in various areas of the company. Warehouse processes, however, remained basically unchanged since 1999. In early 2007, the decision was made to review warehouse capabilities and identify how to improve order processing. After much re-search Walker’s Database Analyst, Magnus Andersen, recommended HighJump Soft-ware Solutions. HighJump Software, a 3M division, is ware-house management and data collection software. David Tilsen with HighJump, along with a HighJump contractor, was in charge of HighJump services. Walker was also assisted by Matthew Taylor, with CSS International, Inc. Matt is a PeopleSoft consultant who worked with the PeopleSoft message agent interface.

Magnus Andersen took the lead internally and redesigned the PeopleSoft delivered picking plan and packing slip from SQR re-ports into Crystal 11. The pick plan is bar-coded and the barcode holds the order data, allowing the warehouse personnel to scan them for processing. The packing slips are now automatically generated and at a much faster rate than has ever been achievable before. The new packing slips are bar-cod-

ed as well, so they can be scanned by cus-tomers upon receipt. There is also a new, improved interface for shipping label gen-eration. Heath Robertson, Walker Network Administrator, was instrumental in this proj-ect, working on the shipping system inter-faces and assisting Magnus Andersen with the overall project plan. All data supplied by the message agent was tested for accuracy and thorough PeopleSoft testing was done from order entry all the way through to gen-eral ledger posting.

Walker has now implemented additional HighJump modules; one that processes re-ceiving from a hand held scanner and one for automation and standardization of data collection. This provides the foundation for capturing and storing data, such as serial numbers, in Oracle for use on reports, web-pages, and printed documents. Magnus Andersen and Heath Robertson co-ordinat-ed these additional implementations with our warehouse management.

These projects not only provide a great foundation for the future but also enable warehouse associates to process orders faster. Likewise, they refine Walker’s ship-ping accuracy, thus succeeding on a ship-ping accuracy of 99.9%.

10

Whether you are deploying VoIP, SIP trunks, or managed and hosted services, Walker and Associates has a solution that will make your service deployment much easier. Our Customer Asset Management Program (CAMP) offers a variety of options that your company can choose from to meet your needs. We manage your assets from inventory staging to customer deployment to handling customer churn. Your Regional Account Manager will walk you through your options and customize your solution.

We begin with warehouse management of your asset. Walker has an expansive ware-house where you will have a specific area designated for your company. You can view that inventory twenty-four hours a day using our online tools. You can review purchase orders and the status of your orders online as well.

Once you are ready to deploy that product to a customer for service delivery, simply provide a release order. This can be sub-mitted online along with configuration infor-mation. That configuration then follows the order and is loaded onto your equipment. Configuration services are available for an IP phone, IAD, Router, Switch, IP PBX, IP Business Gateway, or any combination of units. Our configurations include the follow-ing:

• Basic Configuration --- customer sup-plies the WAN, LAN, Default Gateway and DNS IP information and we build the configuration and load on the product

• Global Configuration --- customer sup-plies their basic configuration and we input the unique IP Address Scheme

• Advanced Configuration --- in addition to the Basic Configuration information, additional Advanced Routing Proto-cols (OSPF, BGP, EIGRP) or Voice, Frame-Relay, NAT, VPN, Access-Lists or any other type of customer specific requirement is loaded on the product.

Once the configuration is loaded and test-ed, then your product is packaged. We can place a custom label on the package, or ship a combination of items together as kit. A kit might include an IP PBX and five IP phones, for example.

Since tracking of assets is important to your company, CAMP provides a full range of services to assist you with labeling and data management. We scan the serial number(s) from the packages and record them in our system along with the configuration for your order. This asset record is accessible 24/7/365 using CAMP’s online tools, along with all of your invoices and their status.

The order will then be shipped and you can track it via our online tools.

If for some reason you experience cus-tomer churn you can count on Walker to perform reconditioning for redeployment. We will receive the displaced unit into our warehouse, recondition the unit, test it, provide the proper packaging, load a new configuration, and then redeploy the unit to another customer. All of this happens and your company never has to handle the equipment.

Walker has been performing value added services for over twenty years. We have migrated from simple kits, to multi-vendor integrated bays, to performing these con-figuration services. We move with the mar-ket through technology advancements. We also listen to our customers when it comes to fulfilling their needs. The greatest ben-efits of using Walker CAMP services are re-ducing your craft and technical personnel, tracking customer deployed assets, cor-recting poor material handling issues, re-ducing staging area/warehouse space, and providing JIT customer deployment for ser-vice turn up. Contact your local Regional Account Manager to discuss your custom-ized solution options today.

By Lisa SmileyVP/MarketingWalker and Associates

Business Enterprise Deployment Solutions -

Customer Asset Management Program

• Warehouse and logistics management of customer-owned inventory at Walker’s facility • Basic and advanced configuration loading • Web-based asset reporting and tracking • Bar-coding and scanning, serial number capture • On-line reporting (tracking of shipments, on hand inventory, purchase order inquiry and invoice management) • Re-capture of customer field decommissioned items for redeployment

11

When it comes to network infrastructure, it all starts with one. For layer one solutions, there’s only one complete source: Telect.

CO Fiber Solutions. Ethernet patching. Power. Cable management. All your layer one requirements are here. A communica-tions network is only as reliable as its layer one infrastructure. Visit Telect.com to learn more.

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12

Walker and Associates always pursues opportunities to introduce “Best of Breed” manufacturers to support our customers’ service delivery needs and requirements. The company has sustained strong relationships with many manufacturers for over 40 years. As our industry changes, it becomes even more importnat that we maintain and develop partnerships with manufacturers who offer the most current, trusted and innovative solutions for networks like yours. As a result, new relationships with the following manufacturers have been announced over the last year. As Walker’s VP of Marketing, it is my pleasure to present these additional partnerships to our customers.

ActiontecFounded in 1993, Actiontec is dedicated to providing a full range of broadband connectivity and broadband-powered solutions that support today’s all-digital lifestyle, and enable broadband service providers to deliver entirely new communication and entertainment experiences. Actiontec’s offerings range from the market’s broadest selection of IPTV-capable broadband home gateways for bringing IP-based video services into the home, to DSL modems, wireless networking devices, routers and digital entertainment devices. Actiontec is known for creating robust, carrier-class products that are easy to install, manage and use. A pioneer in wireless networking, Actiontec introduced the world’s first fully integrated “instant home wireless network” solution for telecom providers. SOLUTIONS include: IPTV/Video, Broadband Access, Home Networking, and Home Monitor/Control.

Corning Cable SystemsCorning Cable Systems offers the broadest range of end-to-end fiber optic and copper product solutions for customers’ telecommunications networks. They put companies at the forefront of network innovation, pioneering many of the global products and solutions commonly used in state-of-the-art cabling systems. Corning Cable Systems develops and manufactures fiber optic cable, fiber optic and copper cable hardware and equipment including frames, cabinets, terminals, network interface devices, splice and test equipment, cable assemblies and fiber optic and copper connectors; as well as providing network services worldwide. D-LinkFounded in 1986, D-Link is a global leader in the design, manufacture and marketing of advanced networking, broadband, digital, voice and data communications solutions. Following

By Lisa SmileyVP, MarketingWalker and Associates

13

our company motto, “Building Networks for People”, D-Link continually meets the global networking and connectivity needs of digital home consumers, small office professionals, small- to medium-sized businesses, and enterprise environments. D-Link’s core competency is in Ethernet connectivity. In fact, we are the global leader in providing network connectivity solutions to small and medium-sized business. From the beginning, D-Link engineers have researched, designed and manufactured innovative, standards-based networking solutions. We sell our state-of-the-art hardware at the best prices. Price may be the deciding factor for many new customers, but D-Link innovation, reliability and service keeps them loyal year after year. SOLUTIONS include: Storage, Business WLAN, Voice and IP Communications, VPNs and Firewalls, Power over Ethernet, and Cable and DSL Routers.

DigiumDigium Inc., the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Asterisk Business Edition and Switchvox IP PBX software to power a broad family of products for small, medium and large businesses. The company’s product line includes a wide range of hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom telephony solutions. Used in combination with Digium’s telephony interface cards, Asterisk offers a strategic, highly cost-effective approach to voice and data transport over IP, TDM, switched and Ethernet architectures. Digium’s offerings include VoIP, conferencing, voicemail, legacy PBX, IVR, auto attendant, media servers and gateways, and application servers and gateways. SOLUTIONS include: Business Phone Systems, Custom Telephony Solutions, and Telephony Cards.

EntoneEntone is a market leader in Hybrid TV and media hub solutions. Initially established in 1999 by the team that deployed the world’s first and largest commercial IPTV service, Entone’s proven technology enables service operators to reliably deliver

integrated IP-based video and advanced broadband services using existing in-home wiring. Entone’s technology seamlessly integrates broadcast television, whole-home digital video recorder (DVR), web media services, personal media sharing, and place-shifting. Entone’s Hybrid TV solution is the next-generation entertainment platform for delivering a rich and unique television service over existing broadband networks. As part of the Entone Hybrid TV solution, Entone’s media hub products deliver next-gen services throughout a networked home without requiring a separate set-top box at each TV set. SOLUTIONS include: Amulet IPTV Receiver, Crescendo IAD, Hydra IP Video Gateway, and Janus Media Hub.

EricssonFounded in 1876, Ericsson is the world’s leading provider of technology and services to telecom operators. Our portfolio is comprised of mobile and fixed network infrastructure, telecom services, software, and broadband and multimedia solutions for operators, enterprises, and the media industry. Sony Ericsson and ST-Ericsson joint ventures provide consumers with feature-rich personal mobile devices. By enabling Full Service Broadband in an all-IP network environment, Ericsson is redefining the way communications, computing, and entertainment services are offered. Through a partnership with Walker and Associates, Ericsson offers our Full Service Broadband solutions, including EDA all-IP broadband access products; award-winning SmartEdge multiservice edge routers; and MINI-LINK™ TN and Marconi LH microwave radios.

SOLUTIONS include: Mini-Link Microwave Solution, Multiservice Edge Routers, and EDA.

HarmonicHarmonic is a leading provider of video delivery solutions to broadcast, cable, satellite, Internet, mobile and telco video service providers worldwide. With twenty years of experience, a track record of pioneering ground-breaking technologies, and an outstanding portfolio of high performance, IP-based solutions, Harmonic is enabling innovative, converged video services that can be consumed at anytime, and viewed on virtually any device. Using our versatile and scalable solutions, operators can deliver a compelling range of value-added services including converged multi-screen video delivery to the TV, PC

and mobile devices, superior quality HD video, Video-on-Demand (VOD), network PVR and time-shifted TV, advanced program navigation, viewing and recording with multi-channel mosaics and picture-in-picture, and targeted ad insertion. SOLUTIONS include: FTTP Video Distribution, IPTV, Video Rich Navigation: Digital Mosaics, and Mobile Solutions.

Hatteras NetworksHatteras Networks came into existence to develop equipment to enable carriers and service providers to deliver high-bandwidth reliable business services to business locations that are not served by fiber. This large opportunity is fueled by the very large bandwidth and services gap that currently exists between a traditional T1/E1 service and next-generation fiber-based services. Hatteras Networks is redefining the way carriers think about Ethernet services. Hatteras Networks’ Ethernet service delivery solutions are leading service providers worldwide to a significant expansion of the Metro Ethernet market, which had previously been limited by legacy technologies in the access network. Now service providers are empowered to cost-effectively offer 100 Mbps Ethernet services over existing facilities, enabling businesses to migrate from legacy networks to transparent Ethernet services for voice and data business connectivity, infrastructure backhaul and mobile wireless backhaul solutions. SOLUTIONS include: Ethernet-over-Copper, Ethernet-over-TDM, Psuedowire+ or PWE3-Plus, and Mobile Backhaul

Juniper NetworksFrom the start, Juniper saw the opportunity to help customers build and accelerate business value from their IT infrastructures. Since then they have helped customers stay ahead of the demands posed by the exponential growth in network users and end-points, while meeting the business imperatives for high performance, reliability and absolute security. Juniper remains uniquely positioned to maintain industry leadership based on our core competencies in architecture, silicon design, and the industry’s only carrier-class, purpose-built “pure IP” modular network operating system - Junos®. Juniper offers a broad product portfolio, spanning routing, switching, security, application acceleration, identity policy and control, and management designed to give customers unmatched performance, greater choice and flexibility while reducing overall total cost of ownership.

Continued on Page 19

14

You are Here. So is Tyco Electronics.Tyco Electronics and ADC have come together to create a world leader in the design and

deployment of next-generation networks, including innovative FTTX solutions. This powerful

combination helps service providers accelerate construction and deployment of the “quadruple

play” services required to retain subscribers and generate new revenue.

Visit www.us.telecomosp.com or www.te.com/adc for more information on FTTX solutions. Walker and Associates carries a complete portfolio of Tyco Electronics’ industry-leading connectivity products.

Optical Distribution Frames and Fiber Optic PanelsADC Optical Distribution Frames provide a centralized point for termination, splicing, slack storage and housing passive optical components, featuring industry-leading density and fi ber management. Fiber Optic Panels provide fi ber termination, splice and/or slack storage and excellent cable management in a high-density, discrete panel solution for network element, OSP, RNC and distribution network applications.

Gel Sealed Splice and Patch Closures The FOSC family of fi ber optic splice closures is a family of closures for use in all outside plant fi ber splicing applications. Utilizing compressed gel cable sealing and a quick release dome-to-base clamp for fast access to the splicing area, there are a variety of sizes to choose from, each capable of handling a range of cable styles & sizes, and incorporating such features as hinging splice trays. FOSC closures are accompanied by a full line of accessories as well.

FiberGuide® ADC’s FiberGuide® Optical Raceway System o� ers the most robust fi ber management with the greatest breadth of products. This innovative solution set is designed to protect and route fi ber optic patch cords and multi-fi ber cable assemblies between network elements and optical distribution frame areas.

OmniReach Multiport Service Terminals (MST) The OmniReach Multiport Service Terminal (MST) incorporates hardened connector technology that is designed to withstand the rugged outside plant environment. These uniquely designed hardened connectors are factory-terminated and environmentally sealed for use in drop cable deployments in optical access networks.

FPX Series Fiber Panels The FPX series provides industry-leading fi ber cable protection and management in a modular footprint. The panel utilizes an internal splicing system that creates a compact, feature-rich, high-density solution.

OmniReach RealFlex™ Drop Cables ADC’s OmniReach RealFlex™ Drop Cables are an ideal solution for the unique challenges encountered when deploying FTTX networks in today’s Multiple Dwelling Unit (MDU) buildings. RealFlex Drops allow for a bend radius as small as 7.5 mm without changing attenuation characteristics of the cable and improve insertion loss (IL) performance for 90 degree bend locations.

OmniReach Fiber Distribution Hubs ADC’s OmniReach Fiber Distribution Hub (FDH) solutions provide for rapid connection between fi ber optic cables and passive optical splitters in the outside plant segment of Fiber-to-the-Premises (FTTP) networks, facilitating fast service connection and reconfi guration, simplifi ed network installations and improved installation e� ciencies in the fi eld.

Patch and Splice EnclosuresFIBRBox splice enclosures o� er Tyco Electronics’ proven fi ber splice management and organizing performance in a rugged enclosure designed for today’s FTTx applications. FIBRBox splice enclosures combine a corrosion resistant enclosure, gasket and grommet entry points, and the familiar stair-stepped, hinging tray design in an enclosure that will accommodate 2 feeder cables and up to 16 drop cables (depending upon drop cable design).

15

You are Here. So is Tyco Electronics.Tyco Electronics and ADC have come together to create a world leader in the design and

deployment of next-generation networks, including innovative FTTX solutions. This powerful

combination helps service providers accelerate construction and deployment of the “quadruple

play” services required to retain subscribers and generate new revenue.

Visit www.us.telecomosp.com or www.te.com/adc for more information on FTTX solutions. Walker and Associates carries a complete portfolio of Tyco Electronics’ industry-leading connectivity products.

Optical Distribution Frames and Fiber Optic PanelsADC Optical Distribution Frames provide a centralized point for termination, splicing, slack storage and housing passive optical components, featuring industry-leading density and fi ber management. Fiber Optic Panels provide fi ber termination, splice and/or slack storage and excellent cable management in a high-density, discrete panel solution for network element, OSP, RNC and distribution network applications.

Gel Sealed Splice and Patch Closures The FOSC family of fi ber optic splice closures is a family of closures for use in all outside plant fi ber splicing applications. Utilizing compressed gel cable sealing and a quick release dome-to-base clamp for fast access to the splicing area, there are a variety of sizes to choose from, each capable of handling a range of cable styles & sizes, and incorporating such features as hinging splice trays. FOSC closures are accompanied by a full line of accessories as well.

FiberGuide® ADC’s FiberGuide® Optical Raceway System o� ers the most robust fi ber management with the greatest breadth of products. This innovative solution set is designed to protect and route fi ber optic patch cords and multi-fi ber cable assemblies between network elements and optical distribution frame areas.

OmniReach Multiport Service Terminals (MST) The OmniReach Multiport Service Terminal (MST) incorporates hardened connector technology that is designed to withstand the rugged outside plant environment. These uniquely designed hardened connectors are factory-terminated and environmentally sealed for use in drop cable deployments in optical access networks.

FPX Series Fiber Panels The FPX series provides industry-leading fi ber cable protection and management in a modular footprint. The panel utilizes an internal splicing system that creates a compact, feature-rich, high-density solution.

OmniReach RealFlex™ Drop Cables ADC’s OmniReach RealFlex™ Drop Cables are an ideal solution for the unique challenges encountered when deploying FTTX networks in today’s Multiple Dwelling Unit (MDU) buildings. RealFlex Drops allow for a bend radius as small as 7.5 mm without changing attenuation characteristics of the cable and improve insertion loss (IL) performance for 90 degree bend locations.

OmniReach Fiber Distribution Hubs ADC’s OmniReach Fiber Distribution Hub (FDH) solutions provide for rapid connection between fi ber optic cables and passive optical splitters in the outside plant segment of Fiber-to-the-Premises (FTTP) networks, facilitating fast service connection and reconfi guration, simplifi ed network installations and improved installation e� ciencies in the fi eld.

Patch and Splice EnclosuresFIBRBox splice enclosures o� er Tyco Electronics’ proven fi ber splice management and organizing performance in a rugged enclosure designed for today’s FTTx applications. FIBRBox splice enclosures combine a corrosion resistant enclosure, gasket and grommet entry points, and the familiar stair-stepped, hinging tray design in an enclosure that will accommodate 2 feeder cables and up to 16 drop cables (depending upon drop cable design).

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Modular Rectifiers

Site Power Monitor

Hot Swap Rectifiers

Power Management System

DC-DC Converters

DC-AC Inverters

Distribution Panels •CircuitBreaker •Fuse

BatteryStringsBatteryTrays& ShelvesRelayRacks

All necessary components

factory installed to meet your

systemrequirements.

Newmar designs and builds DC power components and systems for a wide rangeof demanding network power applications. Whether you need a complete system with rectifiers, batteries, distribution and alarms or an individual power component or accessory, Newmar manufactures a full range of high quality power products you can choose from. Contact a Walker & Associates representative for your Newmar Power choices.

Powering the NetworkSM

NEW

1970 - 2010

40thAnniversary

40thAnniversary

19

Timely deployment of network infrastructure is critical to success. Managing all the variables of ordering, receiving, unpackaging, separating, counting individual components, then repackaging and labeling these items for delivery to the specific project it’s all designated for - well, you get the idea. It can be a real challenge!

Walker and Associates has been assisting customers for years by managing these tasks for them. Customers build their own bill of materials and then Walker creates one “part number”. When orders are placed by the customer, Walker breaks out the bill of material and then packages the individual components into single shipments to locations specified by the customer.

Examples of “kits” can range from small boxes of screws, nuts, bolts and tie wraps, to entire pallet loads of hardware equipment for tower sites, collocations, data centers, etc. The possibilities really are endless. The savings are incredible.

Imagine the value gained by issuing single line-item purchase orders, receiving one shipment for the order, as well as receiving only one invoice from one vendor for all the materials you’ve placed into a kit, freeing up your AP resources to make one payment. Add to that the storage space and budget dollars you’ve saved for other projects in replacement of kits stored at Walker’s warehouse. In addition, consider the simple solution of logging onto your Walker EBusiness account and releasing orders from your own PO’s to your designated destinations. Your online inventory is available to you 24/7 at www.walkerfirst.com, and your account is free.Simple solutions. Compounded value! Additional values are related to the disposal of original packing materials at each of your remote sites. This can be of particular concern when a shipping destination lacks sufficiently available access to disposal units and services. While the waste won’t be completely eliminated, there is a definite reduction in the volume since the majority is managed by Walker in the kit processes. In your efforts to become more environmentally friendly, this can become a real advantage.

Over the years Walker’s warehouse has adopted environmentally friendly processes for disposal of waste, use of post original packaging, and recycling of materials in order to minimize environmental impacts.

Who is performing these tasks for you now? An employee whose talents can be put to greater use during their workday? More than likely they are too expensive a resource to be counting out small pieces for important projects Or, perhaps you’re doing it yourself. What could you be doing that is more strategic than completing that task yourself? Either way, you’re certain to find more productivity, and cost savings, while using Walker’s resources and processes for handling these kits.

Contact us today with your own list of materials and give us a chance to provide you a customized solution for your projects. See for yourself how the savings - and the benefits - can add up. Learn more at http://www.walkerfirst.com/custom-kitting/.

Network Deployment KitsBringing Innovation To Project ManagementBy Randy TurnerMarketing Communications ManagerWalker and Associates

Modular Rectifiers

Site Power Monitor

Hot Swap Rectifiers

Power Management System

DC-DC Converters

DC-AC Inverters

Distribution Panels •CircuitBreaker •Fuse

BatteryStringsBatteryTrays& ShelvesRelayRacks

All necessary components

factory installed to meet your

systemrequirements.

Newmar designs and builds DC power components and systems for a wide rangeof demanding network power applications. Whether you need a complete system with rectifiers, batteries, distribution and alarms or an individual power component or accessory, Newmar manufactures a full range of high quality power products you can choose from. Contact a Walker & Associates representative for your Newmar Power choices.

Powering the NetworkSM

NEW

1970 - 2010

40thAnniversary

40thAnniversary

SOLUTIONS include: Application Acceleration, Identity and Policy Control, Network Management, Junos Network Operating System, Routing, Security, Switching, and Wireless.

Transition NetworksWith over 20 years of growth and expertise in hardware manufacturing, Transition Networks offers the ability to affordably integrate the benefits of fiber optics into any data network – in any application – in any environment. Transition’s selection of MEF certified CPE/NID devices, fiber aggregating CWDM, and traditional TDM products allow providers to guarantee service levels, manage remotely, throttle bandwidth, and assure reliability to their

customers. By offering support for multiple protocols, all interfaces, and a multitude of hardware platforms; Transition’s portfolio gives you the power to deliver and manage your network traffic reliably over fiber. Transition Networks’ fiber networking products are known for their ruggedness and reliability. With a lifetime warranty and free 24 hour tech support for all TN branded products, they are among the most dependable networking products available today. SOLUTIONS include: Metro / Carrier Ethernet, TDM, CWDM, and Media Conversion.

ZyXELZyXEL, a pioneer in IP technology, is ranked among the top 5 global manufacturers of xDSL, CPE and broadband sharing gateways. ZyXEL offers service providers a complete range of multi-service broadband wireless gateways and routers, connected home and entertainment devices and SMB networking solutions. With North American headquarters in Anaheim, California, ZyXEL customers are supported by a trusted and reliable team of telco-trained engineers that enables them to work without interruption. SOLUTIONS include: xDSL Gateways, IPTV Readiness, Remote Management, Home Networking, and SMB Networking.

Continued from page 13

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Walker ships market-leading products right to your door everyday – but we don’t stop there. As a solutions focused distributor, we also feature an EFI&T team that delivers your new equipment right to your site and guarantees its proper installation and operation.

Since 2002 the Walker Installation Services Team has successfully completed hundreds of specialized projects across the CLEC, Independent Telco, RBOC, Wireless, Long Distance, Cable Television, Integrated Communications Providers and Utilities markets. This division of Walker offers Design Engineering, Project Management and Installation Services to provide our customers with a complete EFI&T solution.

Walker’s installation and project management group focuses on taking costs out of your network deployment. The need to turn up services quickly and efficiently makes it imperative that you find a strong and stable installation partner with access to multiple vendors and experience in dealing with complex projects and technologies.

Walker’s team of engineers, project managers, certified installers, and labor partners take the worry out of meeting the needs of a challenging project. Walker’s staff is a team of experienced industry veterans familiar with industry standards for installation, test and turn-up, project management, and engineering excellence.

Walker provides first-in-class project

management from the site-survey and engineering package through to the final walk-through. Every step in the process is evaluated to determine the impact to the project from a cost and resource perspective. Walker makes sure that the project is a success by assigning a project manager to oversee the first steps, coordinating vendor or customer supplied equipment, scheduling the installation, testing and turn-up and conducting a final walk-through.

One of the many benefits in dealing with Walker’s installation and project management group is that Walker is a full-line equipment distribution supplier that can lower your equipment costs on many items that you will need for each project. Walker’s ability to offer a vendor neutral solution and coordinate the delivery to your site is one of many ways Walker can help your company reduce costs.

Walker is a MWBE Certified company, which can provide your company with competitive supplier diversity credits. Walker’s other well-developed service offerings (Integration, kitting and materials management) make the Walker Solution right for you.

Walker, working with a nationwide installation footprint, can provide complete turnkey services for all of your central office and co-location needs. Acting as your project manager Walker will oversee and coordinate all of the following areas to ensure your in-service dates are met, and provides you the following capabilities:

• Nationwide Installation/Engineering Footprint• Detail/Design Engineering• Project Management• Turnkey Installation• Test and Turn-up• Permitting• Inspections• Site Surveys• DC Power Design• Detail Drawings

• Sales and Technical Support• Staffing Needs• Creation of Bill of Material• One Point of Contact• And much more!

Walker’s Installation Services gives new meaning to the phrase “one-stop shopping.” Purchase equipment from any of our 350 industry-leading manufacturers; create your personalized, customized bills of materials to make your own kit; take advantage of experienced engineering and expertise from industry professionals; complete your project by choosing our installation services - it’s up to you!

Customized Integration ServicesWalker and Associates is your one stop resource for the best telecommunications equipment and integration services. For over twenty years, Walker has been pre-assembling customized multi-vendor solutions in a variety of racks and enclosures. Whether Walker designs it or you provide your own configurations, our trained professionals will provide assembly, wiring, and testing services to meet your scheduled requirements. When it arrives at your site, you’ll know it’s ready for installation and meets your quality standards.

Our services Include:• Multi-vendor custom communication solutions• Equipment installation in racks and indoor or outdoor equipment enclosures• Integrated for COE, CPE, or COLO applications • Single bay or multi-bay configurations• Documentation package to include Visio drawings and digital photos.

Walker Integration brings consistency, reliability and efficiency to deployment plans.

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Ericsson MINI-LINK™ TN and Marconi LH Microwave Radios,

EDA 1200 and 1500 Deep Fiber Access products, and

SmartEdge® Multiservice Edge Routers are accepted for

use by the USDA for rural development borrowers.

For more about Rural Utilities Service (RUS) product acceptance, please contact your Walker and Associates sales representative or visit, www.ericsson.com/us/rus.

LET’S TALK RUS

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By Randy TurnerMarketing Communications ManagerWalker and Associates

“Walker has always fundamentally operated to ensure customer requirements are met . . . “

In the summer of 2008, Walker and Associ-ates, Inc. was awarded the ISO 9001:2000 certification. This is an internationally recog-nized quality management system standard developed by the International Organization for Standardization (ISO).

“Walker and Associates is intently focused on providing the best, highest quality prod-ucts and solutions for our customers and their businesses - and on continuously working to improve how we deliver on that promise,” said Lorie Loman, Quality Coor-dinator at Walker. “Achieving ISO certifica-tion demonstrates the entire Walker team’s remarkable commitment to quality.”

ISO 9001:2000 applies to organizations involved in the design and development, manufacturing, installation, and servicing of products. To be certified to the standard, companies must implement a comprehen-sive quality management system that ad-dresses all areas of operation - from internal staff training practices to product design, manufacturing, delivery, and service.

External auditors with Bizphyx, Inc., the world’s leading quality management sys-tems registrar, visited Walker and Associ-ates headquarters in June 2008 and spent several days conducting a comprehensive audit. Auditors examined all of Walker’s

business and quality systems, including product development processes, materials documentation practices, and measurement systems for tracking customer satisfaction and supplier performance.

Walker successfully completed the audit, and was officially ISO-certified in August, 2008. The ISO certification process ensures ongoing compliance because, once certi-fied, companies are externally audited every six months. The certification applies to the Welcome, NC headquarters, the sales office in Milton, GA and the warehousing facility, located in Winston-Salem, NC.

Throughout its over 40 year history in the telecommunications industry, Walker has al-ways fundamentally operated to ensure cus-tomer requirements are met while maintain-ing a focus on process improvement among its associates. Hal Sveum, General Man-ager and VP of Operations at Walker and Associates, commented that “TL9000 certifi-cation is held now by most of our key manu-facturers. The industry’s customer base has been gradually requiring this certification in order to do business with them.” As a result, Walker and Associates has determined it part of its strategy to pursue this important level of certification, ensuring customers of measures taken to reach its mission state-ment.

Walker and Associates

Quality Statement

“Walker will fulfill customer requirements by providing a complementary mix of products and services with timely and accurate deliveries. “

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OPENAUTOMATIONFreedom of choice...ensuringthe cloud works for you.

For more info see force10networks.com

When your network is your business.

C-Series

E-Series and ExaScale

S-Series

During the past year Walker and As-sociates has witnessed steady growth among its users of eBusiness accounts on Walkerfirst.com. Matching business trends across the country, customers now expect an online option from their suppliers to keep pace with business re-quirements.

Our recent Annual Customer Satisfac-tion Survey indicated strong interest among customers for even more online features from our website. Options cur-rently available include:

• Order/Shipment Tracking • Order Status (includes shipment notifications)• Invoice Look Up• RMA Creation and Status Updates• Pricing and Availability • Quote Creation

Additionally, it is possible to turn on On-line Ordering Capabilities for a company, from which they can then shop from tens

of thousands of items using an online shopping cart. (Certain limitations may apply to activating this feature for an ac-count. Customers are encouraged to dis-cuss requirements with Walker in order to maximize all available resources.)

With an account, users are free to per-form many tasks that would normally require a phone call or an email mes-sage to sales or customer service. While there are still plenty of reasons to reach out to Walker via phone or email, many simply find it very convenient to conduct at least portions of their business with us online. Available 24/7, accounts provide a secure, reliable resource of order and quote data.

To access this online feature set, cus-tomers simply create a free account from the home page of www.walkerfirst.com. An account is activated within 24 hours. Users are notified by email once the ac-count becomes active. For more infor-mation, or questions, contact us today.

Manage Costs Using Online ResourcesBy Randy TurnerMarketing Communication ManagerWalker and Associates

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Logistics Services for Telecom Carriers

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Inventory of High Demand Materials - Today’s marketplace is all about providing timely service to telecom service subscribers. You can’t afford to miss commitments you’ve made to your customers. Walker and Associates is a stocking distributor of the highest running materials for telecom carriers, with more than 155,000 square feet of warehouse space. Using industry standard forecasting models, we strive to have the right equipment at the right time.

Manufacturer Relationships - Walker and Associates has direct relationships with the major manufacturers of leading-edge telecommunications equipment. Their confidence in us is affirmed year over year as we maintain high performance standards in service, technical training, sales and customer relationships. We are recognized by many as their number one channel in the marketplace.

Variety of Services - Your business doesn’t survive on just one solution. Your best choice in a logistics services company offers you more than simply distribution of product. Walker and Associates offers customized inventory management, engineering, installation and testing services, creation of customized network deployment kits and customized cable assemblies just to name a few. One size doesn’t fit all!

Inventory Management - The reason you invest in inventory is to provide you the opportunity either to turn it into a revenue stream or to maintain existing customer relationships. How do you maximize these investments? Take advantage of Walker’s ability to manage your inventory through virtual warehousing programs or via our on-line tools that allow you to release inventory based on your needs.

Location - Effective logistics partners know that their location is critical to their customer’s success. While that doesn’t mean they need to be in your same geographical area, it does mean they need access to multiple forms of national transportation resources. Walker’s warehouse is located 30 minutes from a new state-of-the-art FedEx hub in central NC, with immediate access to multiple interstate highways.

On-line Tools - Our customers are accustomed to doing business when and where it’s convenient and necessary. Traditional business hours mean very little in a business climate subject to changes based on weather, customer behaviors and shifts in business objectives. Our eBusiness site provides immediate real-time access to inventory, purchase histories, back orders, open purchase orders and more. Check it out today at www.walkerfirst.com.

Customer Service - Friendly, competent, knowledgeable, proactive - just a few of the words customers have used to describe any number of associates they’ve interacted with at Walker. Our philosophy for 40 years has been “The focus of everyone in our company is the needs of the customer.” We know you only deliver the highest levels of service to your own customers. You deserve the same level of professionalism.

Competitive Product Pricing - With strong manufacturer relationships, associates who negotiate the best deals, effective processes to control operating costs, and a location selected to provide exceptional delivery options, we pride ourselves on offering the most competitive pricing available for the products and services we make available in the marketplace.

Certified Processes - Logistics services are all about establishing, maintaining and measuring processes for their ability to deliver expected deliverable. From responding to requests for pricing and availability to issuing invoices, we continually examine our process to make sure they meet and exceed expectations. We understand the full business cycle and apply innovative solutions to the challenges you encounter. More than just equipment - we distribute solutions through best practices of supply chain management, all validated by ISO and TL9000 certifications.

Experience - Today, it is possible for nearly anyone to sell products, whether new or used. These virtual start ups offer few of the real value-added, low risk services your business relies on. Can you really afford to risk your customer satisfaction levels or the stability of your network with someone based solely on low price? Experience and the depth of relationships within the industry are critical and can mean the difference between success and failure. With over 40 years of experience, Walker and Associates remains committed to the industry and the carriers delivering solutions to their own customer base.

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Customer TestimonialsPerhaps no one can tell the full story of a company’s success better than satisfied customers. As part of its celebration of its 40th anniversary, Walker received numbers of notes of congratulations and best wishes from numbers of customers who have grown to depend on Walker for products, services and real life business solutions. Here are a few of the testimonials we received:

“Congratulations on your 40 years in business! We are excited for your success in this ever changing industry. Working with Walker and Associates during the past nine plus years

has been a gratifying experience. The “partnership” we have with Walker has enabled our company to perform more productively and efficiently. Your wide variety of products and

excellent service continues to amaze us. We wish you many more anniversaries!” - E. Johnston, Cavalier Telephone

“I work as an engineer in the Utility sector of the

telecommunications industry. My job requires ordering,

receiving, and installing equipment to provide telecom

services to our customers. Walker and Associates

has been a big reason for our success. They are our

preferrred vendor because they provide the material

we need in a timely manner and their customer service is

second to none. ” - Mark , Entergy

Congratulations on your 40th anniversary. I’m not surprised, based on the service you have provided Buckeye TeleSystem for the past 10+ years. From the hand tools we purchased at

the beginning of our relationship to the customized enclosures Dwayne helped us design for delivering fiber services to cell sites, Walker has always been there to support us with a total

solution. Good luck with the next 40 years.- Douglas, Buckeye TeleSystem

“Walker is responsive and reliable. The service organization has helped us

through several high visibility projects. Solutions are innovative and cost

effective. We stand by Walker as they have stood by us.”

- Rob, Integra Telecom

“All of the folks at Walker get an A+ for responsiveness; the fact

that they are friendly is just icing on the cake.”

- Diane, US Cellular

“I trust Walker to help me get things done. They go the extra mile to accommodate

our needs, and their level of commitment is unsurpassed.

Walker and Associates defines what a business partner should be!”

- David, Horry Telephone Company

“Walker and Associates has always been a top-notch distributor with the best customer-oriented personnel in the industry. It is no surprise that they are marking their

40th year of service considering their outstanding product support and service. The relationships we’ve built with

the associates goes beyond standard business practices and sets a standard very few can reach. It is with sincere

appreciation that I offer all the employees congratulations and wish them another productive and lucrative 40 years.”

- Jim, Spirit Telcom

“Walker and team treat us like family and they are without

question one of the best solutions partners in the

business! It’s been nearly ten years of great customer service and support. Keep up the good

work!” - Dave, WVFibernet, A One

Communications Company

“For many years, Walker has demonstrated its knowledge of industry trends, answering my questions about products

and responding in a timely manner. I sense that each

person makes it their personal goal to provide quality customer service

which makes my job a great deal easier when I can place

my reliance on Walker.”- Karen, Matanuska

Telephone Association, Inc.

“Even though there are many competitors out there, Walker has been the benchmark in the Telecommunications industry for what I refer to as “one stop shopping. I‘m happy to say that after approximately 20 years using Walker, a couple things have never changed:

The Walker Sales team is always eager and willing to help and fun to work with. Tech support has always been there to help us to find an equivalent on hand item when short

timeframes demanded product be on site. You can always count on Walker. Happy 40th & hope you folks continue your successes for many years to come!”

Al, Neutral Tandem

Walker doesn't just market themselves as a great provider of customer service, they build their reputation every day from the ground up. Their passion for taking care of customers and willingness to be flexible is exactly what One Communications was looking for in an

equipment and solutions partner. Richard, One Communications

26

My AdTrAn® Connect StoryMy name is Paul Lipscomb. I am a pediatrician and I became a doctor to help

people. One of my biggest challenges is being accessible to patients not only

during normal office hours but for after-hour emergencies. When an emergency

call comes in can be as simple as a concerned parent needing reassurance, or it can

be something critical when seconds matter. And it’s my job to find a solution.

Today, I’m proud to say that NetVanta® UC is part of my solution. When that

late night emergency call comes in, a parent can leave a detailed message of

their child’s situation. The NetVanta UC system immediately rolls their voice

mail message to myself, or the doctor on duty. We get the message via our cell

phones, text message, or email. That allows us to call right away and give us the

ability to assess their situation and provide fast, accurate feedback.

The NetVanta UC system also allows me to operate without the expensive “after

hours” answering service. I can now say, I can save lives and save money at the

same time. NetVanta UC helps me and my patients sleep better at night.

My name is Paul Lipscomb, and that’s my ADTRAN story

My AdTrAn Connect StoryMy name is Gwen Talbert. I’m a Product Manager, and I oversee how we

package and deliver our Ethernet service - both, E-LAN and E-tree -

and then ensure we hit our profit margins.

It’s a juggling act, working to comply with customer requirements and market

trends, hitting critical deadlines and synching the rollout process. There’s a lot of

competition out there. One dropped ball could mean losing a lot of customers.

We need more bandwidth than ever and ADTRAN has proven we can

depend on them. They not only get what we do, they get what I do.

They’ve made my job easier, and our company stronger, by giving us scalable

solutions. That means the latest and best solutions added to the same platform

we’ve built our bandwidth on. Our customers get smooth rollouts and fewer

glitches. We get the profitability we need to keep growing our business.

Some networking companies sell you a box and say “Good luck with that.”

With ADTRAN, we’ve found someone who is invested in our success. And

when you’re competing in this kind of market, that kind of support can

make all the difference in the world.

My name is Gwen Talbert, and that’s my ADTRAN story

To learn how AdTrAn Connect can be personalizedfor your business, visit www.adtran.com/uc

AND ASSOCIATES INC

Total Access 1100 Series Converged Access netVanta routersGPOn OnTsOPTI-6100 netVanta® 800 SeriesTotal Access 5000

Business Solutions:

with AdTrAn

To learn how AdTrAn Connect can be personalizedfor your business, visit www.adtran.com/carrierethernet

27

My AdTrAn® Connect StoryMy name is Paul Lipscomb. I am a pediatrician and I became a doctor to help

people. One of my biggest challenges is being accessible to patients not only

during normal office hours but for after-hour emergencies. When an emergency

call comes in can be as simple as a concerned parent needing reassurance, or it can

be something critical when seconds matter. And it’s my job to find a solution.

Today, I’m proud to say that NetVanta® UC is part of my solution. When that

late night emergency call comes in, a parent can leave a detailed message of

their child’s situation. The NetVanta UC system immediately rolls their voice

mail message to myself, or the doctor on duty. We get the message via our cell

phones, text message, or email. That allows us to call right away and give us the

ability to assess their situation and provide fast, accurate feedback.

The NetVanta UC system also allows me to operate without the expensive “after

hours” answering service. I can now say, I can save lives and save money at the

same time. NetVanta UC helps me and my patients sleep better at night.

My name is Paul Lipscomb, and that’s my ADTRAN story

My AdTrAn Connect StoryMy name is Gwen Talbert. I’m a Product Manager, and I oversee how we

package and deliver our Ethernet service - both, E-LAN and E-tree -

and then ensure we hit our profit margins.

It’s a juggling act, working to comply with customer requirements and market

trends, hitting critical deadlines and synching the rollout process. There’s a lot of

competition out there. One dropped ball could mean losing a lot of customers.

We need more bandwidth than ever and ADTRAN has proven we can

depend on them. They not only get what we do, they get what I do.

They’ve made my job easier, and our company stronger, by giving us scalable

solutions. That means the latest and best solutions added to the same platform

we’ve built our bandwidth on. Our customers get smooth rollouts and fewer

glitches. We get the profitability we need to keep growing our business.

Some networking companies sell you a box and say “Good luck with that.”

With ADTRAN, we’ve found someone who is invested in our success. And

when you’re competing in this kind of market, that kind of support can

make all the difference in the world.

My name is Gwen Talbert, and that’s my ADTRAN story

To learn how AdTrAn Connect can be personalizedfor your business, visit www.adtran.com/uc

AND ASSOCIATES INC

Total Access 1100 Series Converged Access netVanta routersGPOn OnTsOPTI-6100 netVanta® 800 SeriesTotal Access 5000

Business Solutions:

with AdTrAn

To learn how AdTrAn Connect can be personalizedfor your business, visit www.adtran.com/carrierethernet

Phone - 1.800.WALKER1 1.800.925.5371

Fax - 336.731.3089E-mail - info@walkerfirst.com

www.walkerfirst.com

Walker and Associates, IncPO Box 1029

7129 Old Hwy 52 NWelcome, NC 27374

» Distribution and Logistics » Extensive Integration Services (Assemble, Wire, Test) » Engineering Services » Nationwide Installation Services » Fiber Deployment Strategies » IP Appliance Configuration Services » RUS Approved Products » Electronic Data Interchange (“EDI”) » Personal Attention from Inside and Outside Sales Teams » Small Women Owned Business Qualification » Customer Asset Management Program (CAMP)