THE FLIGHT ATTENDANTS’james.redgrove/APCSWG/SYD2014/FAAA.pdf · Cabin Crew injuries caused when...
Transcript of THE FLIGHT ATTENDANTS’james.redgrove/APCSWG/SYD2014/FAAA.pdf · Cabin Crew injuries caused when...
THE FLIGHT ATTENDANTS’
ASSOCIATION of AUSTRALIA
NATIONAL DIVISION
The FAAA
WE’RE SERIOUS ABOUT SAFETY
The Safety Net for Cabin Crew
OUR PROUD HISTORY • FAAA History 1956-
2014
Elaine Smith is the first President
1956 •Airline Hostesses Association (AHA) founded
•First general meeting attended by 40 Flight Attendants
“Australia's most photographic trade union…Forty shapely and vivacious members lent glamour to the occasion.'‘
1957 • Duty hours limited to 48/week
1960 • Duty hours limited to 11 hours per day, minimum rest of 10 hours at home and 9 hours away
• Rosters to be published with 7 days notice
• Agreed to have 4 days off per fortnight
1966
•After much negotiation following the 1963 award, the threat of stop work
meetings to consider strike action and conciliation by the Conciliation and
Arbitration Commission the Airline Hostesses’ Award 1966 came into effect.
−Increased salaries and overnight allowance
−14 hours rest for duties of more than 8 hours and up to 11 hours
−17 hours rest for duties of more than 11 hours
1986
•The Association entered into a dispute with Ansett Airlines
when it refused to issue short-sleeved shirts to male flight
attendants.
Following an inspection tour and a formal presentation of evidence,
the Conciliation and Arbitration Commission found in favour of the
AFAA.
•The Association actively pursued the government and the companies to
ban smoking on aircraft due to the health risk smoking passengers posed
to flight attendants. On December 1, 1987 a smoking ban on domestic
flights of less than 90 minutes was introduced via federal legislation.
1992
•Amalgamation between the AFAA and AICCA was voted in by the
members. The two organisations merged to become the Flight Attendants’
Association of Australia on June 1, 1992
1998
•Enterprise Bargaining negotiations in Qantas saw the introduction of
−Salary and allowances increased 3 x 3% over a 3 year period
−Further variable crewing modifications
−New band payments
−Retirement benefits at 20 years of service or 40 years of age
−Part time for CSMs
−The employment of a casual flight attendant workforce
•Enterprise Bargaining negotiations in Ansett saw the introduction of
−Salary and allowance increases
−The creation of a release and pick-up work system
−Higher duties merit promotion
−Employment of a casual flight attendant work force
2002
•Southern Airlines closure – FAAA negotiated for Southern Flight Attendants to
have direct entry into Qantas Short Haul with appropriate pay and conditions.
•Negotiated Regional Flying for Qantas Short Haul Flight Attendants
•Negotiated an EBA specifically for Casuals
•Achieved permanency for some MAM Casuals.
•Purchase of the FAAA Sydney property.
•Re-established an FAAA Melbourne Office.
2004
•Rex becomes Kendall and Hazelton
•Achieved Permanent Part Time slots for Virgin Blue Flight Attendants.
•The FAAA provide plastic laminates on the most commonly asked EBA questions
for members to use as a quick reference guide for all airlines under the FAAA
Domestic/Regional Division umbrella.
2006
•FAAA participates in ACTU anti-Work Choices campaign
•50th anniversary of the FAAA
•Qantas Short Haul EBA introduces 2 years maternity leave and permanent
part time positions until the child reaches school age
2010 •Modern award comes into effect
•MAM EBA voted up
2013 •Name change to National Division
•Increasing crew base visits and presence of FAAA delegates
‘on the ground’
2014 •On-going discussions regarding the decision in February of Qantas to significantly
reduce operations
Jo-ann Davidson and Elaine Smith
OUR MEMBERS
CONSULTED BY:
• CASA
Working Groups
- Government
Department of Infrastructure and Regional Dev
Aviation Security
- ITF- International Transport Federation
- Airlines
AGREEMENTS • EBA’s
Cabin Crews’ conditions, rest breaks, duty hour limitations
• Dispensations
Allows a Company to vary a condition but ensures safety will not be compromised
CAMPAIGNS
Cabin Crew Ratios
2011 Parliamentary Inquiry into 1:36 The FAAA presented the important role of cabin crew in maintaining safety and security Finding the Right Balance – Cabin Crew Ratios on Australian Aircraft – House of Representatives Recommendation 7 arising from the inquiry stated: That the 1:36 ratio be retained until such time that it can be demonstrated that a change to a 1:50 cabin crew ratio in Australia will not result in reduced levels of safety or security CASA continues to provide Airlines with exemptions to the 1:36
CAMPAIGNS
• CABIN AIR QUALITY
The FAAA fully supports the ITF in it’s campaign for Cabin Air Quality
Contaminated air inside the aircraft is a serious concern for Cabin Crew
CAMPAIGNS IN-CABIN BAGGAGE Cabin Crew Members’ nightmare!!
The FAAA has previously facilitated agreements across airlines that
standardized cabin baggage restrictions
Today, ‘competition’ has airlines reluctant to tackle this serious
problem and marketing departments stressing over customer reaction
Cabin Crew injuries caused when lifting or moving cabin baggage or closing bulging and heavy lockers are far too high
Cabin Crew are subjected to verbal abuse when enforcing regulations
Cabin Crew have been physically assaulted over cabin baggage altercations
The FAAA (National and International Divisions) and the Australian Services Union (ASU) representing customer service/ground staff are joining together in a collaborative approach to address the problems
CAMPAIGNS
• HAND SANTIZERS OR DISPOSABLE GLOVES
Proper hand washing (as per WHO) is not readily available to Cabin Crew during flight
The FAAA is seeking hand sanitizer to be readily available in galley areas to provide adequate hygiene for Cabin Crew
REPRESENTATION
• WHS Committees
• Crew Fatigue Investigations
• Fumes Incidents
• Safety Incident Debriefs
• Planning & Scheduling
• Procedures
• Galley Stowages: - too high X too heavy X
• Accommodation
SAFETY CONCERNS
COMPETITION & SERVICE
V
SAFETY
=
A SERIOUS CONCERN FOR THE FAAA