The Five Flavors of Project Management Leadership

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    CO C O

    JUST AS THERE are five primary

    flavors we can taste that com-

    bine to create literally millions

    of potential food flavors, five essentialproject management styles define our

    own leadership style.

    We are products of our genetic her-

    itages as well as our experiences. No

    human being is as simple or as com-

    plex as psychologists, politicians, soci-

    ologists or evolutionary biologists try

    to make us out to be.

    We all embrace one of the five fol-

    lowing primary leadership styles and

    simultaneously have traces of the

    other four that come to the fore

    when our primary leadership game

    plan isnt working.

    By recognizing these paradigms ofhow we manage projects and lead team

    members, we can enhance our

    strengths and minimize our weak-

    nesses. We also can recognize these

    traits in others and use that knowledge

    to our advantage as well.

    The deve lopmental l ead er. This

    leader uses formal and informal learn-

    ing as a tool to maximize potential, in

    both himself and his charges.

    Strengths: By emphasizing continual

    reinvention of himself through never-

    ending education, he keeps fresh eyes

    on the target of profitability and is

    aware of all the latest methods of howto achieve it . Constant review of

    marketplace conditions means that

    new so-called niche opportunities

    will become available to your com-

    pany before most of your competitors

    are aware of them.

    Weaknesses: He can often become

    lost in the pursuit of knowledge for

    knowledges sake without regard to

    day-to-day reality. The never-ending

    quest for knowledge can detract from

    the daily tasks at hand at the expense

    of job profitability.

    The character -based leader . This

    leader uses longstanding personalhabits, principles and behaviors to get

    things done.

    Strengths: As long as these traits are

    positive ones such as honesty, atten-

    tion to detail and punctuality, consis-

    tently profitable job performance can

    be expected. When the chips are down

    or he is assigned a job that otherwise is

    headed toward disaster, these positive

    personal character traits can be inspira-

    tional to those around him and

    enhance the chances for potentially

    pulling a bad job out of the ditch.

    Weaknesses: A character-based leader

    sometimes has an overblown sense of

    self-importance and a stubborn streak

    that tells those around him that he

    thinks hes always right, even when

    reality indicates otherwise. When

    these types possess any character flaw,

    they are usually reluctant to try tochange for the better, even when its

    clearly called for.

    Th e s it ua ti on al le ad er . He uses

    maturity and the recognized capabili-

    ties of fellow project stakeholders to get

    the project accomplished.

    Strengths: He usually takes simultane-

    ous macro (the forest) and micro (a sin-

    gle tree) views to analyze the totality of

    the project and choose the best course

    of action. Modest to complete lack of

    ego allows him to let fellow team mem-

    bers become more fully integrated

    within the projects scope, allowing all

    involved to do their jobs better by play-ing on their own strengths.

    Weaknesses: He lacks attention to de-

    tail at times or lacks focus at times on

    necessary day-to-day goals and project

    milestones. Theres sometimes a mild

    streak of laziness because hes empow-

    ered others to do much of the actual

    work that another leadership style

    would have taken over. Delegation and

    assignment of authority on the project

    also can lead to wanting to be liked too

    much by fellow team members and can

    result in avoiding conflict or discipline

    thats often necessary to control a job.

    The functional (expert) leader. He

    uses personal knowledge, experience

    and personality to get things done.

    Strengths: He has hard-won insights

    and insider knowledge of ways to ac-

    complish tasks on time and on budget

    that others might think impossible. Heusually remains calm and focused in

    the most dire of project management

    situations, because hes seen worse and

    not only survived but thrived.

    Weaknesses: Ego and inflated self-im-

    portance to the point of hubris can be

    downright objectionable to other

    stakeholders. This often will negate

    what other positives he might bring to

    the table because nobody wants to

    work with him. Stubbornness and sub-

    sequent outright refusal to follow

    company policies and procedures can

    manifest itself in increased liability

    exposures for the company.The responsive leader. He uses his

    wits to survive and respond to project

    problems and to develop solutions.

    Strengths: An uncanny sense of self-

    preservation usually drives a similarly

    uncanny ability to take any job in any

    state of disarray and close it out prof-

    itably. Fellow stakeholders often

    respond positively to his understated

    sense of quiet self-confidence and

    leadership by positive action more

    than mere words or orders.

    Weaknesses: Frequently distrustful of

    other stakeholders with whom he

    doesnt have a track record from pastjobs. That can lead to eventual mistrust

    from those stakeholders not included

    in the clique. Tendencies to take

    shortcuts and bend the rules in order to

    show job progress which makes for

    messes that will be discovered later

    that somebody else will have to clean

    up after the project is completed.

    In the end, it really doesnt matter

    what style of leadership you possess or

    that possesses you. You have to recog-

    nize that you operate day-to-day with

    one primary style and bits of the other

    four in varying degrees. So, when

    youre getting ready to do somethingbrilliant or, conversely, equally stupid,

    youll know it and can act on it (or

    not), as the case may call for.

    H. Kent Cra ig i s a second-genera tion

    mechanical contractor and project

    manager with unlimited Masters licenses

    in boilers, air conditioning, heating

    and plumbing. He can be reached by

    calling 919/367-7488, or via e-mail at

    [email protected]. His Website is

    www.hkentcraig.com.

    The five flavors of project management leadership

    CRAIG ON PROJECT MANAGEMENT BY H. KENT CRAIGMECHANICAL CONTRACTOR

    The responsive leaderuseshis wits to respond to project

    problems.

    FORT WAYNE, IND. The Mechani-

    cal Service Contractors of America has

    named Current Mechanical an MSCA

    STAR Contractor.

    Contractors that achieve MSCA

    STAR Qualified status belong to an elite

    group of contractors within the heat-

    ing and air conditioning industry,

    MSCA said. These firms have verified

    that they uphold a strict code of busi-

    ness ethics, employ the best-trained

    and most qualified workforce, main-

    tain a safety record above the industry

    average, offer outstanding customer

    service, and focus on continuing edu-

    cation and training for all employees.

    Current Mechanical pursued this

    designation as a means of providing

    our existing and future customers with

    industry validation that we are provid-

    ing the highest level of skill, quality

    and value in our market, General

    Manager Pete Smith noted. Our mis-

    sion statement, Delivering value

    through quality and performance, has

    been this companys guiding tenet

    since our inception in 1978. Achieving

    this designation is an honor and a

    credit to the professionalism and

    dedication of every member of the

    Current Mechanical team.

    Current is a member of the Linc

    Service Network. By earning the STAR

    designation, it joins a select group of

    other mechanical service contractors,

    several of them Linc Service Contrac-

    tors, who have earned this designa-

    tion, LINC said.

    Were proud to see members of our

    network achieve this success, as it rein-

    forces our standards of excellence and

    raises the bar for the more than 130

    franchise locations that comprise our

    organization, Linc Network President

    and CEO Scott Giacobbe said. I com-

    mend the staff at Current Mechanical

    for their commitment to excellence.

    Established in 1978, Current Me-

    chanical is led by CEO and founder

    Robert Current. The company, which

    joined the Linc Service Network in

    2004, offers commercial and industrial

    HVAC, fabrication, industrial piping,

    service and maintenance and tempera-

    ture controls to customers in Fort

    Wayne and surrounding communities

    in Ohio and Michigan. More informa-

    tion is online at www.currenthvac.com.

    Linc Network, headquartered in

    Pittsburgh and Atlanta, is the fran-

    chisor of the Linc System, a business

    format for operating a commercial

    HVAC service business. Founded in

    1979, the Linc Service Network pro-

    vides energy solutions to commercial

    building owners worldwide.

    More information is available at

    www.lincservice.com.

    Current Mechanical earns its MSCA Star

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