The First Best Practice Seminar of ASEAN MRA-TP

17-18 OCTOBER 2019

BANDUNG CITY, INDONESIA

OPENING CEREMONY

Sophea Sok, Quality and Standards Expert, Regional Secretariat for ASEAN Tourism Professionals, Jakarta, Indonesia

More than 10 years professional experiences in tourism development, consecutively in dialogue with various local, national and international stakeholders, including public, private and civil society organizational development, involving in public relations, project coordination and management, capacity building program, and research analysis.

Long term international experiences in Indonesia, Spain, Switzerland and Viet Nam.

Currently, she is in charge of qualify and standards supporting the Southeast Asia Countries to implement the ASEAN Mutual Recognition Arrangement on Tourism Professionals.

Qualifications: International Executive Master in Development Studies, Geneva, Switzerland in 2010Bachelor of Art, Major in Tourism Management, Cambodia in 2007ASEAN Master Assessor in Tour Operation, Da Nang, Viet Nam in 2016Sustainable Event Professional Certificate, Bangkok, Thailand in 2019

Session 1SHARING THE JOURNEYS OF ASEAN MRA-TP IMPLEMENTATION

BY ASEAN MEMBER STATES

Mr. I Gusti Putu Laksaguna,Vice President of National Tourism Professionals Board of Indonesia

Moderator

SIM CHAN LEAKHENA

Chief of Quality and Standard, Ministry of Tourism, Cambodia

More than 6 years of professional experiences with ASEAN MRA-TP in charge of Training ASEAN National Trainer and Assessor in F&B Service Division in Hotel Services, organizing and facilitating International and National workshop and conferences as well as the RPL implementation in Cambodia.

Qualification: Master Degree of Business Administration (MBA) at the National University of Management in 2013 in Cambodia ASEAN Master Trainer in F&B Division in 2014 in Manila, the Philippines.

Food and Beverage Manager, School of Hospitality and Tourism, PSE Institute. Phnom Penh, Cambodia

More than 8 years of professional experiences in managing Restaurant in hotels.

He started his career with Almond Group in Phnom Penh Restaurant as Captain. He then served as Restaurant Manager in 2012 to 2015.

Prior joining the PSE Institute, in early 2016, as a Head of Food and Beverage Division, he got an opportunity to go to France for exchange program in Apprentis D'Auteuil School in both experience and curriculum of MRA-TP and European TVET.

Samnang is currently serving as Food and Beverage Manager and managing curriculum of F&B Division at the School of Hospitality and Tourism of PSE Institute.

Qualification: graduated from Pour Un Sourire D’Enfant, Phnom Penh, Cambodia in Food and Beverage Management. PO SAMANNG

Lecturer, Medan Polytechnic of Tourism, Indonesia

19 years of teaching experiences with Medan Polytechnic of Tourism.

Previous experiences:

1999-2000: Norwegian Cruise Line Australia, Housekeeping Supervisor

1998-1999: Star Cruise Singapore, Cabin Steward,

1997-1998: Novotel Batam, Concierge Staff - Front Desk Agent, Mega

1996 -1997: View Hotel Berastagi, Asst. Front Office Manager,

Qualifications: University of North Sumatera (USU) Medan

S-3 (Doctoral) Urban Planning (2019 –present)

University of North Sumatera (USU) Medan

S-2 (Magister) Management of Science (2008 – 2010)

Training of HOST’s Partnership and curriculum, Highline College Seattle

– USA, 2019

MUHAMMAD HAMDANI, S. SOS, M. SI, CHE

Teacher of Vocational High school 3 of Malang since 1992

Organization Experience: Chairman of Hospitality Competencies (2000 – 2002, 2014 – now) Vice Principle of Competencies (2002 – 2007) Management Representative of Quality Management System ISO

9001:2008 (2007 – 2011) Consultant of Quality Management System ISO 9001:2008 (2009 –

2011) Room Division Manager Educational Hotel (edotel) (2008 – 2011) Quality of Management of Professional Certification Body (2014 -

now) Assessor of Compentence (2007 – now)

Achievement; Master of Management Graduates with Predicate "Cumlaude” (2012) 3rd place of Outstanding teacher (2012) 3rd place of Class Action Research (2014 ) Author of Laundry Module Class XI & XII (2018)

Vivi Afianty, S.Pd, MM

Executive Director, TRC Hotel & Vocational Training Institute (ASEAN Accredited Training Center & National Level Vocational Skills Assessment Center), Yangon, Myanmar

Patron, Myanmar Tourism Human Resources Development Association (MTHRDA)

Executive Member, Tourism Professional Certification Board Myanmar

Kyaw Kyaw Sint has established 4 Vocational Training Institutes to deliver the ASEAN Tourism Training Programs and other Vocational Training Program including agricultural relative land Scalping & Gardening program, Maintenance Engineering in Myanmar. Also he has organized and led Myanmar Skills Team to compete ASEAN Skills Competition since 2014 till present. He has strongly experience in TVET reform program, Occupational Competency Standards Designing & Developing program and delivered ToT program to over 400 ASEAN National Trainers & Assessors as ASEAN Tourism Master Assessor (HK) since 2012 .

Qualification: B.A (Burmese Studies), Postgraduate Diploma in Economics Development Management from Hankuk University, Republic of Korea in 2000 and studied Vocational Curriculum Design Specialist Training Program at Singapore Polytechnics Int’l in 2013.

KYAW KYAW SINT

RHEA CORINA B. MEJIA

Dean of Center for Technical Education, Philippines

Ms. Mejia is an ASEAN Master Trainer in Food and Beverage Division. She was appointed as one of the Technical Experts and a member of the review panel who develops the TESDA Training Regulations and Competency Assessment Tools for Food and Beverage Services.

She is active in various professional organizations such as the Council of Hotel and Restaurant Educators of the Philippines, where she currently serves as Board Member of Region IV Chapter and member of Tourism Industry Foundation Board Inc.(TIBFI).

Ms. Rhea Corina B. Mejia is the National Idol ng TESDA 2014 and was awarded by the Technical Education and Skills Development Authority “the 2016 Tagsanay Award- Most Outstanding TVET Trainer of the Philippines”.

Qualifications: Bachelor of Science degree in Hotel and Restaurant Management and Master in Business Administration and currently

finishing Doctor in Business Administration.

Session 2HOSPITALITY AT THE BASE OF THE PYRAMIDExamples From SwissContact In Southeast Asia (Cambodia, Indonesia, Lao PDR, and Myanmar)

Dr. Anang Sutono, CHE,Senior Advisor for Economy and Tourism Development of Ministry of Tourism, Indonesia

Moderator

- Swisscontact Country Director for Indonesia- Project Manager for the Sustainable Tourism Development project SUSTOUR

Previously:

Project Manager for the Sustainable Tourism Development project WISATA in Indonesia

Head Office Program Director for SwissContact responsible for Asia as well as content coordinator for TVET and Tourism

Project Manager for the TVET project at the Vocational Education Development Center VEDC in Malang, Indonesia

Project Manager for the Polytechnic Project in Karachi, Pakistan

Qualifications: Bachelor Degree in Electrical Engineering and an MBA

RUDOLF NUETZI

Senior Communications Officer at SwissContactMyanmar,

Former Partnership Development Officer at UNESCO Myanmar, focusing on private sector engagement in business skills for youth in multiple disciplines including hospitality. Established a platform for private-public partnerships between Ministry of Education, UNESCO and private sector companies which benefitted over 2000 youths.

Trainer on Business Model Canvas and Digital Marketing at UNESCO’s Centre of Excellence for Business Skills Development (CEBSD)

3rd Runner up, Mekong Business Challenge, sponsored by McKinsey and Google, Hanoi, Vietnam

Speaker at TEDx Yangon (2018)

Speaker and facilitator in dialogues for sustainable business model development in Myanmar.

TIN NILAR AYE

Flores Destination Management Organisation, responsible for Internal Destination Development including:

Trainer for tourism skill training program

Trainer and coach for hospitality Coaching (HoCo)

Trainer and coach for Community Coaching (CoCo)

Coordinator for training and coaching services of DMO Flores

Coordinator for trainer and coach of Flores Resource Network (FReN)

Coordinator for tourist satisfaction survey for Flores

SEFNITTA S. TITUS

Provincial Technical Coordinator, SwissContact Lao PDR under the Pheun Than Heng A Sip (PTHAS) Training programme

Community and rural development expertise with many NGO projects and companies in Lao PDR

Experienced in liaising with local authorities, private sector, and tourism industry associations

5 years as Education Sector Working Group Coordinator in Ministry of Education and Sports Lao PDR

Holds a master’s degree in English Language Teaching from Assumption University, Bangkok Thailand and ten years as an EFL language teacher/lecturer

BOUNMARK TYHAPHANNONTH

Intervention Lead – Skill Development with SwissContact Cambodia.

Mee has been involved in actively promoting ASEAN and national competency standards to improve capacity of low skilled workers in the hospitality sector through dual in-house training, by closely working with industry and other national and international experts.

Mee has more than ten years of working experiences in the tourism industry ranging from community-based tourism, working with tour companies and in hotels.

MEE MOEURK

Session 3E-LEARNING PLATFORM INITIATIVE IN TOURISM

BY SEAMEO AND SEAMOLEC

Mrs. Tetty AriyantoCommissioner for BNSP(2018-2023)

Commissioner for BNSP(2005-2011)Master AssessorLead AssessorTour Leader

Moderator

Prakaikan Schneitz, Deputy Director for Programmeof SEAMEO SEAMOLEC, Thailand

Long term professional experiences with the Institute for the promotion of teaching science and technology (IPST), Ministry of Education, Thailand for 18 years. She has involved in organizational development, human resources and corporate communication and international relations.

2013-2017: Director of Corporate Communication and international Relations Department

2012-2013: Director of Organizational Development Department

Qualifications; Mast of Public Administration (MPA), Major in Organizational Behabor, USA Bachelor of Art in Political Science, Major in International relations, Thailand.

Cahya Kusuma Ratih, Research &Development Manager, SEAMOLEC, Indonesia

Junior programmer (Intern), HRD Department, Bali Camp, 2003 and PT. Intercitra, 2004&2005.

Junior Instructor, Information Technology Department, Vocational Education Development Centre (VEDC) Malang, 2006 – 2008

Training Officer, Training Division, SEAMOLEC, 2008 – 2009

Research & Development (R&D) Officer, R&D Division, SEAMOLEC, 2009 – 2013

Content Manager, Content Division, SEAMOLEC, 2013- 2015

Qualifications: Magister in Digital Media and Game Technology, 2010 – Bandung Institute of Technology, ID

Bachelor of Applied Science in Information Technology, 2007 -Electronic Engineering Polytechnic Institute of Surabaya, ID

Bachelor in Applied Computer Science, 2006 - Berüfsakademie Stuttgart, DE