1 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

The Extended Vehicle The Extended Vehicle (ExVe) – New Standardization Project ISO

20078

Daimler AG – Mercedes-Benz – Global Service & Parts /

Operations

Dr. Christian Scheiblich & Dr. Thomas Raith

CLEPA Aftermarket Conference

Brussels, 27th of November 2014

2 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

The Extended Vehicle (ExVe) –

New Standardization Project ISO 20078

2 Which are the specific Questions that have to be solved?

3 Three different Types of Access have been discussed

Agenda

5 First Implementation Proposal of the Extended Vehicle

6

4 The Extended Vehicle – New Standardization Project ISO

20078

1 What are the additional Benefits of Diagnostics and

Telematics?

Extended Vehicle Outlook

3 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

What are the additional Benefits of Diagnostics

Data and Telematics?

Custome

r Stakeholder

Data

Data Data

Pay how you Drive

Roadside Assistance Diagnostic

Help Desk

Early Field Warning

Diagnostics at the

reception

Preventive Diagnostics

Remote SW-Update (Over-the-Air)

Remote Diagnostics

Emergency Call (eCall)

Service Call (sCall)

Electronical Drivers’s log

Maintenance

Remote Door Lock/Unlock

Digital Service Booklet

Breakdown Call (bCall) Vehicle Data

Road Vehicles

The diagnostics supports the data and the telematics supports the access

for the customer, the vehicle manufacturers, and 3rd party stakeholders! * source: Symposia, Technical Press, and common Press or Journals

*

4 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

Which are the specific Questions that have to be

solved?

While realizing established use cases or upcoming ideas, the questions of

customer’s data rights & privacy, data security, vehicle data access, and

vehicle data representation have to be tackled.

How is the customer bounded? The right and a (software) tool for the customer to control his vehicle and private data in his manners.

How is the access to the vehicle designed?

Definition of the vehicle access, by which technology is the vehicle accessed in which case.

How is the data provided? Definition of the (vehicle) data structures, that are available by the vehicle electronics and are processed for the customer.

How secure is the data connection? Ensuring that an End-2-End Security (manipulation and controlling rights) is given.

Technology Stack

Service

Provider

CAN Software Driver

ISO 15765-2 Layer

ISO 14229-1

I/O Driver

Standard I/O

OS

EK

OS

OSEK NM

CAN Hardware und Physical Layer Hardware

ISO

14

22

9-1

F

lash

-Bo

otlo

ad

er

Applications (Software Modules)

ECU-Function & Diagnostic-Function

DBKOM

De

-Cen

tral

Po

we

r M

an

ag

em

.

Daten Daten

OBD

Dongle

BT WiFi

Telematics

Unit

3G GSM

Infotainment

WiFi BT

Smart

Charging Unit

PowerLine

Com

5 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

Three different optional solutions concerning

vehicle access have been discussed so far

BT / WLAN

In-Vehicle Interface

rea

d Dongle

OBD-

Connector

The OEMs prefer the “Extended Vehicle” in order to provide a reading and

especially secure a future writing access to the vehicle by different

stakeholder!

wri

te

Custome

r

Extended Vehicle

Telematics

Unit (OEM-

specific)

3rd party

server

Backend

Server

(OEM-

specific)

Standardized Interface

rea

d

wri

te GSM

Custome

r Standar

d

Interfac

e ExVe

Onboard

Gateway

,

Protocol

& Apps

rea

d

wri

te

OEM, 3rd

party or

neutral

server

Application Platform

Custome

r

GSM or BT / WLAN

Standardized Gateway Standardized Adapter

scope of

standardizations

6 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

The Extended Vehicle

New Standardization Project ISO 20078

ExVe Content: Defining the data content by a human readable data format; e.g.

XML.

1

3

4

2 ExVe Access: Defining the mechanism to read and alter data; e.g. https by

WWW. ExVe Security: Defining an end-2-end security mechanism; e.g. a timed certificate for each

vehicle. ExVe Control: Defining the customer portal; protection of data privacy and OEM’s

representation.

LOG

(OEM)

Extended Vehicle (ExVe)

vehicle, telematics unit, radio

link, data, access, control,

security, logs, back ends

TU

(OEM)

ExVe Access

ExVe Backend

(OEM)

ExVe Control Customer

Backend

(OEM)

ExVe

Security Security

Backend

(OEM)

ExVe

Content

WWW Authorities

Customer

AP

P

WE

B AP

P

WE

B

1 3 4 2

3rd Party

OEM

WE

B

AP

P

7 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

First Implementation Proposal of the Extended

Vehicle to enable 3rd Party Stakeholder to access

Server-2-Server intercommunication allows for any connected 3rd party

stake-holder to handle data due to his own manners, e.g. apps, web

services, or analysis

Customer …

• is in Control of the Data Transmission and has, therefore, the free Choice who can access which parts of his vehicle data; e.g. Remote Diagnostics Support.

• receives Safety and Security by the Vehicle Manufacturer (OEM) and by each Independent Operator (IO) by state-of-the-art Telematics.

WWW

TU

(OEM)

Telematics Backend

(OEM)

ExVe 1 3 4 2

Exte

nd

ed

Veh

icle

Telematics Backend (IO)

e.g. Big

Data

(IO)

B2C

B2B

CRM

(IO)

ISO 20078

AP

P WE

B

Independent Operators …

• can apply their specific Customer Relationship Management (CRM).

• are free in Case of Data Processing, e. g. big data analysis, … .

• can implement their own Applications and Web Services for their customers.

Vehicle Manufacturer …

• provide a non-discriminating Access to any 3rd party by the Extended Vehicle.

• assure a secure and safe Data Connection between each vehicle, the OEM telematics backend, and the IO telematics backend.

• are enabled to provide Road and Passenger Safety to their customers in order to secure Product Liability as well as Product Branding and Image.

• are looking forward for a fair Cost Compensation by providing Data Access.

* VPN: Virtual Private Network

VP

N

* V

P

N

*

8 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

Extended Vehicle Outlook

Standardization of the Extended Vehicle will start within January 2015

• Data Content description in abstract manners (e.g. XML) – standardization is in discussion; e.g. diagnosis data content by new standardization project ISO 20080: “Remote Diagnostics Support.”

• Access Communication Protocol (e.g. http) – usage of already established technologies is targeted for access.

• Security Concepts (e.g. https, SSL) – have to be established, verified and worked out.

• Customer Control (e.g. portal) – data rights and data protection are in common discussion.

Future Applications by different Stakeholders might be adapted to ExVe

• Implementation of applications and web services by Several Stakeholder will be possible and based on already established or currently developed OEM telematics systems.

• Simultaneous roll out to connected Vehicles that are yet in market.

Benefits and Motivation of the Vehicle Manufacturer

• Guarantee of Product Liability and Data Privacy (duty to taking care for data rights).

• Assuring Branding and Image of the manufacturer products.

Future Potentials

• Linking of related (telematics) Systems and Infrastructures (e.g. car-2-X, traffic mgmt., …).

• Any Data Content can be represented (except real-time at the moment); e.g. social media.

9 The ExVe ISO 20078 – Daimler AG – GSP/O – Dr. Christian Scheiblich, Dr. Thomas Raith – CLEPA Aftermarket Conference – Brussels, 27th of

November 2014

Thank you for your attention.

For sure there are questions!?

Dr. Christian Scheiblich

Daimler AG

Mercedes-Benz

Global Service & Parts

Operations Vehicle Telematics

Processes and Infrastructure

Dr. Thomas Raith

Daimler AG

Mercedes-Benz

Global Service & Parts

Operations