The Evolving Business Case Tim Haywood, Group FD and Head of Sustainability

The Evolving Business CaseTim Haywood, Group FD and Head of

Sustainability

Interserve in London

Redefining the future | 2

http://www.uclh.org/pages/home.aspx

Delivering services...

Redefining the future | 3Redefining the future | 3

Cleaning

Security Building

Equipment

...delivering sustainable outcomes


Places that benefit people

Positive environmental impact

Sustainable growth

Public service in the public interest

More skills, more opportunities

How do you measure sustainable growth?


Creating social capitalBase level• Including SMEs and Social Enterprises in your supply chain• Up-skilling workforce and communities• Local employment KPIs


Moving further • Creating joint ventures with the third sector• Partnership approach to delivery• Long term collaborative approach to working with disadvantaged groups

Advancing the agenda • Providing a catalyst for social entrepreneurship • Connecting communities• New business models and financial structuring

• Supply chain– Committed 85% local sub-contractor,

delivered 95%– Committed 60% local labour,

delivered 86%

• Upskilling and community engagement– 45 new apprentices, 30 NEETs

placements – Mentoring students, work experience,

work shadowing, site-visits

Creating social capital


Social KPIs in contracts:

West Yorkshire Police

Creating social capital

• Landmarc 100 scheme, 100 ideas over 3 years

– Financial support and advice for 100 grassroots innovation projects

– Practical mentoring, equipment, resources for entrepreneurs

• Connecting communities – Understanding local labour needs and

supply chain capacity – BITC Rural Business Connector and Rural

Action Programme


Realising the opportunity to create social value: Landmarc


50% reduction in carbon

Our targets are ambitious....

on 2013 baseline

by 2020

...how will the Capitals help?

Passivhaus office – case study

• Sustainability built into design– A+ EPC rating, 66% reduction in CO2 before PV

– Low energy consumption - super insulation, triple glazing, air tight, earth tubes

• Increased wellbeing of staff– Bright, efficient comfortable environment– 11% reduction in sickness absence

• Rapid learning curve– First time applied to commercial office– Shared learning with 1000 visitors

• Whole-life cost view– 5-10% additional CAPEX– Increased rent offset by operational savings – Energy cost saving £30,000/yr


Cities need Integrated thinking


• Traditional cost-based model challenged by 4 capitals

• Measurements need to be robust, transparent

• Encourage long-term view• Leading to... integrated decision-making

Redefining the future for people and places

Thank You

The Evolving Business Case Tim Haywood, Group FD and Head of Sustainability

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