The Evolution of a ResNet Program

David FuteyResNet OrganizationJune 26, 2007

Where is your program headed?

Overview

Set the stage Wondering thoughts in the office

Where does our program go from here? Relevance & Realization The overriding question(s)

The Pyramid Scheme My take on it from a ResNet perspective Your take

The Wonderer... My positioning in the department/institution Where are we as an IT area? Available resources for growth Department interest Institutional IT landscape/Institutional interest Institution perspective Projecting where is student IT services headed What is the driver(s)?

Revelance and RealizationsTrying to not become an artifact

The overriding questions...

What do you want the student experience to be?

What is the student's experience?

Maslow's Pyramid

Self Actualization Needs Reach the potential

Ego Needs Competence and recognition

Social Needs Belonging

Security Needs Stability and consistency

Physiological Needs The basics

Abraham Maslow, 1943

Initial Areas

Program Service Support Utility

ResNet Pyramid

Integration with Academic Services/Residence Life

Education/Acceptance

Security and Policy

Support Structure(s)

Infrastructure/Development

David Futey, 1999, 2007

So Where Do You Want To Be?

Stuck at the station Crossing New Bridges

OR

What are your challenges?What have been your solutions?

What is your future? Assessing/Maneuvering

Relationships Institutional values Institutional direction Institutional structures

Managing Politics Perceptions Influence

Leading from the bottom Set plan/set a course