The Eight Habits of Highly Effective People

Based on the work of Stephen Covey:The Seven Habits of Highly Effective PeopleThe 8th Habit

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The presentation at a glance

Important to be effective; effectiveness can be learnt Focus on developing character, not personality. Habits shape us, so adopt productive habits. Build trust in relationships. Balance the different roles. Allot time to attend fairly to the various responsibilities and

relationships. Think positive and show empathy Rejuvenate yourself

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Knowledge(what to, why to)

Desire(want to)

Skills(how to)

HABITSHABITS

Effective HabitsEffective Habits

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The Eight Habits of Highly Effective People1. They take initiative. (“Be Proactive”)

2. They focus on goals. (“Begin with the End in Mind”)

3. They set priorities. (“Put First Things First”)

4. They only win when others win. (“Think Win/Win”)

5. They communicate. (“Seek First to Understand, Then to Be Understood”)

6. They cooperate. (“Synergize”)

7. They reflect on and repair their deficiencies. (“Sharpen the Saw”)

8. They find their voice and help others find theirs.

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Character vs. Personality

Much of the business success literature of recent decades has focused on developing a good personality.

Developing a sound character is more important. Character lays the basic foundation. Personality can emerge naturally when character is rooted in and

formed by principles. Forceful display of a personality that is inconsistent with our

character is like wearing a mask. It is deceptive, manipulative and ultimately destructive.

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Basic Principles Certain basic principles and values make people more effective. They are fairness, equity, integrity, honesty, human dignity and

worth, excellence, a spirit of service, patience, perseverance, caring, courage, encouragement and positive thinking.

The person whose character grows from these classic principles is a true leader who can inspire and help others.

Character is habit.

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Habit 1: “Be Proactive”

Responsibility = Ability + choose a Response Proactive people DON’Ts:

blame, accuse, behave like victims, pick on other people’s weaknesses, complain about uncontrollable factors (e.g. weather).

Proactive people DOs: Recognize and acknowledge their mistake, correct it if possible,

and LEARN from it.

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CIRCLE OF INFLUENCE

Proactive Focus

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Proactive ModelProactive Model

StimulusStimulus ResponseResponseFreedomFreedom

totoChooseChoose

Self-Awareness

Self-Awareness

ImaginationImagination ConscienceConscience

IndependentWill

IndependentWill

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BE PROACTIVEBE PROACTIVE I can forgive, forget, and let go of past injustices

I’m aware that I’m responsible

I’m the creative force of my life

I choose my attitude, emotions, and moods

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Habit 2: “Begin with the End in Mind”

Plan well. “Measure twice, cut once.”-carpenter’s rule

Identify your center -Have clear understanding of our desired direction & destination. What is your center? What determines your mood? A Principle Centre – Do not change, dependable. Find out your principle – What do you want people to think, imagine,

and remember of who you are? Visualization and Affirmation – When there is a doubt, visualize to

understand the situation. Identify Roles and Goals.

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Habit 2 Begin with the End in Mind Steps to be taken.

Set goals. You can’t get where you want to go, if you don’t know where you are going.

Make some goals very reachable (“just let me get through this day without hurting some one”)

Make some goals require work and effort. These are the ones that will be remembered and rewarded.

Institutions have mission statements, offices have mission statements. What is your mission statement?

Mission statements and goals can apply to a short term project, a career, or your lifetime.

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Habit 3: “Put First Things First”

Quadrant 1 (Urgent and Important) Stress, burn-out, inability to manage time.

Quadrant 2 (Not Urgent but Important) Weekly Organizing – Plan weekly. Look into your roles and goals

assign activities throughout the week

Quadrant 3 (Urgent but not Important) Short-termism, loss control, feeling of being victim.

Quandrant 4 (Not urgent and not Important) Irresponsibility, dependency.

Say “No” to activities in Quadrants 3 and 4.

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. Crisis

. Pressing problems

. Deadline-driven projects, meetings, preparations

. Preparation

. Prevention

. Values clarification

. Planning

. Relationship building

. True re-creation

. Empowerment

. Interruptions, some phone calls

. Some mail, some reports

. Some meetings

. Many proximate,pressing matters

. Many popular activities

. Trivia, busywork

. Some phone calls

. Time wasters

. “Escape” activities

. Irrelevant mail

. Excessive TV

II IIII

IIIIII IVIV

UrgentUrgent Not UrgentNot Urgent

Import

ant

Import

ant

Not

Import

ant

Not

Import

ant

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Habit 4: “Think Win/Win”

Occurs when there is a cooperation not competition. Agreements and solutions mutually beneficial and satisfying. Based on Abundance Mentality – there is plenty for everyone.

Unlimited possibilities for growth and development One person’s success is not achieved without others. Understand and seeks a win/win solution

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Lose/WinLose/WinH

igh

Hig

hLo

wLo

w

Win/WinWin/Win

Lose/LoseLose/Lose Win/LoseWin/LoseCO

NS

IDE

RA

TIO

NC

ON

SID

ER

ATIO

N

LowLow HighHighCOURAGECOURAGE

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Habit 5: “Seek First to Understand, Then to Be Understood”

Diagnose before you prescribe. Hearing but ignoring Pretending to listen (“Yes”, “Oh”, “I see..”) Selective listening (Choose only what we want to hear) Attentive listening, without evaluation

(taking lecturer notes)

Emphatic listening (with intent to understand the other party) - DON’T think of how you are going to respond when listening.

The more deeply we understand other people, the more we appreciate them, the more reverent we feel about them.

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Habit 6: “Synergize”

Two parties, each with different agenda, value one another’s different. Clone or try to stereotype other.

1+1 = 3 or more. This is teamwork!!! Possibility of getting Third Alternative.

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Levels of CommunicationsLevels of Communications

TRUSTTRUST

Synergistic (Win/Win)Synergistic (Win/Win)

COOPERATIONCOOPERATION

Respectful (Compromise)Respectful (Compromise)

Defensive (Win/Lose or Lose/Win)Defensive (Win/Lose or Lose/Win)LowLow

HighHigh

LowLow HighHigh

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Habit 7: “Sharpen the Saw”

Continuous improvement. Keeping the balance of P (Production) and PC (Production

capability). Production – “Sweep the floor” Production capability – “Keep the place clean”

Metaphor: Woodcutter painfully saw down a tree Saw need sharpening “I can’t stop – I’m too busy sawing down the tree”

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PHYSICALPHYSICALExercise, Nutrition,

Stress Management

MENTALMENTALReading,

Visualizing,Planning, Writing

SOCIAL/EMOTIONALSOCIAL/EMOTIONALService, Empathy,Synergy, Intrinsic

Security

SPIRITUALSPIRITUALValue Clarification

& Commitment, Study

& Meditation

Four Dimensions of Renewal

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The Upward SpiralThe Upward Spiral

Learn

DoCommit

Learn

CommitDo

DoLearn

Commit

LearnCommit Do

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Habit 8 : “Finding your voice and helping others find theirs.”

“Voice” is the unique personal significance each of us offers, and can bring to bear at work.

The 8th habit is all about moving from effectiveness to greatness Two key components

A) Finding our unique voice (means to fulfil our innate potential). B) Inspire others to find their voices (means to recognize, respect and

create meaningful opportunities for others)

A) Finding our voice, involves the four elements of a whole person: (1) mind, (2) body, (3) heart, and (4) spirit.

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(1) Mind = Vision When the mind is fully developed we gain vision, the ability to discern the

highest potential in people, institutions, causes and enterprises. (2) Body = Discipline

We need discipline to transform vision into reality. Discipline comes by combining vision and commitment.

(3) Heart = Passion When we develop a wise heart we will feel the passionate fire of

conviction, the flame that sustains the discipline needed to achieve the vision.

Passion flows from finding and using our unique voice to accomplish great things.

(4) Spirit = Conscience Developing our mental identity will lead us toward knowing the right fork

in the road, toward an inward moral compass that will guide us.

Habit 8 : “Finding your voice and helping others find theirs.”

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Express your Voice > Need building capabilities in these four dimensions

(1) Vision > being able to see a future state in your mind’s eye before it materializes in the flesh

(2) Discipline > which is effectively willpower embodied

(3) Passion > the unrelenting drive which comes from the heart.

(4) Conscience > your moral sense of what’s right and what’s wrong

Habit 8 : “Finding your voice and helping others find theirs.”

Your Voice

Needs

Talents

Passion

Conscience

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B) Inspire other to find their

voices Focus

Expand your influence Be trustworthy Build trust Blend other’s voices Create a common vision

Execution Align goals and systems Empower others

Habit 8 : “Finding your voice and helping others find theirs.”

Your Organization’s

Voice

Modeling

Pathfinding

Aligning

Empowering

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Four disciplines to close the gap between focus and execution for organization Always focus on the one thing that is wildly important (use the

importance screen + a stakeholder screen + strategic screen) Create a compelling scoreboard everyone will want to use Translate lofty goals into very specific actions Hold each other accountable for results all the time

Habit 8 : “Finding your voice and helping others find theirs.”

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Personal Immune SystemPersonal Immune System

Duplicity

Unkindness

Violatedexpectations

Outside stressand pressures

Time wasters

Interruptions

Pressingproblems

Crises

Live the Seven Habits

Spend timein Quadrant II

Follow correctprinciples

Control own life

Maintain highEmotional BankAccount with selfand others

Maintain reservecapacity

Be resilient

Empower andserve others

CommunicateEmpathically

Synergize withothers using awin-win approach