The Digital Supply Chain’s Missing Link: FOCUS · 2018-12-05 · The Digital Supply Chain’s...
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FOCUS The Digital Supply Chain’s Missing Link: Successful organizations “focus” on key initiatives and deploy them at scale Organizations seem to be working on too many projects simultaneously, with close to 30 projects at pre-deployment stages Because most lack focus, only one in seven organizations is successfully able to scale its initiatives from a pilot or PoC stage Successful organizations are selective about what to implement How can organizations successfully scale their supply chain initiatives? Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations. Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations. Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations. *Recommended use case(s) in each part of the value chain are highlighted. Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations, expert opinions. Organizations realize the importance of supply chain digitization Recommended supply chain use cases based on benefits and ease of implementation One in two organizations say supply chain digitization is one of their top three priorities at an organizational level Digital supply chain initiatives deliver the highest benefits compared to other functions Cost saving is the key driver of digital supply chain investments in nearly four-fifths of organizations and many do not focus on customer centricity Key use cases that can help focus organizations’ efforts and investments Source: Capgemini Research Institute Analysis. This message contains information that may be privileged or confidential and is the property of the Capgemini Group. Copyright © 2018 Capgemini. All rights reserved. Download Report Procurement and Supply Chain Human Resources Information Technology Finance and Accounting Research and Development Customer Service/ Account Management/ Customer Experience Sales and Marketing 13 13 14 15 18 12 12 12 11 11 10 10 9 7 Average ROI (%) Average Pay Back Period (in months) Source: Capgemini Research Institute, Automation Use Case Survey; July 2018, N=111 organizations implementing automation at scale. Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=1,001 organizations. 77% 38% 56% 53% Saving costs Increasing revenues Supporting new business models Being customer-centric 10 Ideation Proof of concept Pilot 11 8 6 11 86% 14% Organizations that scaled their projects Percentage of organizations with only a PoC or a pilot Others Percentage of organizations that scaled their projects Average number of projects at proof of concept level Planning Production Procurement / Sourcing Distribution & Logistics Maintenance & Equipment Servicing Research & Development Rapid prototyping with 3D printing Customer co-creation platforms for product development • • • • • • • • • • • • • • • • • • • • • 3D printing of parts Image-based procurement using AI Virtual test- ing of suppli- er parts and packaging Order processing using RPA 3D printing of components Smart glasses for guiding assembly of parts Automation of assembly through Machine-to- Machine technologies Hand-free picking process (in warehouses) Autonomous/ driverless trucks for transport Smart parking for trucks using sensors Smart sensors in containers to monitor product conditions Robots/drones for last-mile delivery Inventory monitoring Spare part management using 3D printing Condition- based maintenance of equipment through predictive analytics platforms Smart glasses to support technicians in fixing equipment Updating and maintaining connected products Entire value chain Direct to consumer platforms Tracking and tracing parts with RFID and other technologies • • Robotic process automation of administrative tasks Control tower and global supply network optimization Advanced demand planning using Big Data analytics Digital Sales and Operations planning platforms • • Supply chain digitization Strategize & plan Advocate digitization from the top Align the supply chain vision with the enterprise vision Enable the digitization Drive a customer-centric mindset in supply chain Attract, retain, and upskill supply chain employees Build an ecosystem to support Onboard your partners to realize the maximum benefits Foster collaboration across functions Work toward establishing a data-driven organization Average return on investment and payback period by function for organizations implementing automation at scale
Transcript of The Digital Supply Chain’s Missing Link: FOCUS · 2018-12-05 · The Digital Supply Chain’s...
FOCUSThe Digital Supply Chain’s Missing Link:
Successful organizations “focus” on key initiatives and deploy them at scale
Organizations seem to be working on too many projects simultaneously, with close to 30 projects at pre-deployment stages
Because most lack focus, only one in seven organizations is successfully able to scale its initiatives from a pilot or PoC stage
Successful organizations are selective about what to implement
How can organizations successfully scale their supply chain initiatives?
Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations.
Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations.
Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations.
*Recommended use case(s) in each part of the value chain are highlighted.
Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=501 organizations, expert opinions.
Organizations realize the importance of supply chain digitization
Recommended supply chain use cases based on benefits and ease of implementation
One in two organizations say supply chain digitization is one of their top three priorities at an organizational level
Digital supply chain initiatives deliver the highest benefits compared to other functions
Cost saving is the key driver of digital supply chain investments in nearly four-fifths of organizations and many do not focus on customer centricity
Key use cases that can help focus organizations’ efforts and investments
Source: Capgemini Research Institute Analysis.
This message contains information that may be privileged or confidential and is the property ofthe Capgemini Group. Copyright © 2018 Capgemini. All rights reserved.
Download Report
Procurement and
Supply Chain
Human Resources
Information Technology
Finance and
Accounting
Research and
Development
Customer Service/ Account
Management/ Customer
Experience
Sales and
Marketing
131314
15
18
1212121111
10109
7
Average ROI (%) Average Pay Back Period (in months)
Source: Capgemini Research Institute, Automation Use Case Survey; July 2018, N=111 organizations implementing automation at scale.
Source: Capgemini Research Institute, Digital Supply Chain Survey; April–May 2018, N=1,001 organizations.
77%
38%
56%53%
Saving costs Increasing revenues Supporting new business models
Being customer-centric
10Ideation
Proof of concept
Pilot
11
8
6
11
86%
14%
Organizations that scaled their projects
Percentage of organizations with only a PoC or a pilot Others
Percentage of organizations that scaled their projects
Average number of projects at proof of concept level
Planning ProductionProcurement / Sourcing
Distribution & Logistics
Maintenance & Equipment Servicing
Research & Development
Rapid prototyping with 3D printing
Customer co-creation platforms for product development
• • • • • •
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
3D printing of parts
Image-based procurement using AI
Virtual test-ing of suppli-er parts and packaging
Order processing using RPA
3D printing of components
Smart glasses for guiding assembly of parts
Automation of assembly through Machine-to-Machine technologies
Hand-free picking process (in warehouses)
Autonomous/driverless trucks for transport
Smart parking for trucks using sensors
Smart sensors in containers to monitor product conditions
Robots/drones for last-mile delivery
Inventory monitoring
Spare part management using 3D printing
Condition-based maintenance of equipment through predictive analytics platforms
Smart glasses to support technicians in fixing equipment
Updating and maintaining connected products
Entire value chain
Direct to consumer platforms
Tracking and tracing parts with RFID and other technologies
•
•
Robotic process automation of administrative tasks
Control tower and global supply network optimization
Advanced demand planning using Big Data analytics
Digital Sales and Operations planning platforms
•
•
Supply chain digitization
Strategize & planAdvocate digitization from the top
Align the supply chain vision with the enterprise vision
Enable the digitizationDrive a customer-centric mindset in supply chain
Attract, retain, and upskill supply chain employees
Build an ecosystem to supportOnboard your partners to realize the maximum benefits
Foster collaboration across functions
Work toward establishing a data-driven organization
Average return on investment and payback period by function for organizations implementing automation at scale
