The Dangers of Heuristics and Biases in Audit

17
The Dangers of Heuristics and Biases in Audit James Bone President Global Compliance Associates, LLC

description

The Dangers of Heuristics and Biases in Audit. James Bone President Global Compliance Associates, LLC. The Dangers of Heuristics and Biases in Audit. What a strange topic for Internal Audit! There can’t be any research or relevance! YOU MAY BE IN FOR A SURPRISE! - PowerPoint PPT Presentation

Transcript of The Dangers of Heuristics and Biases in Audit

Page 1: The Dangers of Heuristics and  Biases  in Audit

The Dangers of Heuristics and Biases in AuditJames BonePresidentGlobal Compliance Associates, LLC

Page 2: The Dangers of Heuristics and  Biases  in Audit

The Dangers of Heuristics and Biases in Audit

What a strange topic for Internal Audit!

There can’t be any research or relevance!

YOU MAY BE IN FOR A SURPRISE!

WE WILL EXPOSE A FEW MYTHS AS WELL………

Page 3: The Dangers of Heuristics and  Biases  in Audit

What is this philosophical hogwash?

Who is the founding father of “Free Enterprise” in America?

Adam Smith What was his occupation and title?

Professor of Moral Philosophy at the University of Glasgow What year was “An inquiry into the nature and causes

of The Wealth of Nations” written? 1776

What year was “The Theory of Moral Sentiments” written?

1759 (17 years earlier)

Page 4: The Dangers of Heuristics and  Biases  in Audit

SOX speaks to Human Behavior but does not address how to audit for it?

Sarbanes-Oxley (PCAOB) Title I, Section 103 Defines auditor independence

Processes & Procedures for compliance audits

Inspecting and Policing Conduct and Quality Control

Corporate Responsibility

Enumerates specific limits on certain Behaviors of Corporate Officers

Page 5: The Dangers of Heuristics and  Biases  in Audit

How does it apply to audit?

Auditing involves judgment and expertise

Judgment is very good most of time

We can be lead astray Heuristic; Greek: "Εὑρίσκω", "find" or "discover") refers to experience-based techniques for problem solving, learning, and discovery that give a solution which is not guaranteed to be optimal.

(EXPERIENCE, INTUITION, INSTINCTS)

Page 6: The Dangers of Heuristics and  Biases  in Audit

How does it apply to audit?

In statistics, sampling bias is a bias in which a sample is collected in such a way that some members of the intended population are less likely to be included than others.

It results in a biased sample, a non-random sample[1] of a population (or non-human factors) in which all individuals, or instances, were not equally likely to have been selected.[2] If this is not accounted for, results can be erroneously attributed to the phenomenon under study rather than to the method of sampling.

"inherent bias" refers to the effect of underlying factors or assumptions that skew viewpoints of a subject under discussion.

Page 7: The Dangers of Heuristics and  Biases  in Audit

Practical examples of Heuristics and Biases

Heuristics Biases Cars Beautiful

woman/man 10,000 hours

(expert) – golf, study, auditing

Do you know everything there is to know?

What You See Is All There Is

Beliefs Exposure Novel

experience/events – we must make sense of strange new things/events/change

Page 8: The Dangers of Heuristics and  Biases  in Audit

How Heuristics and Biases lead us astray

System 1

System 2

Law of Least Effort

Illusions:Priming

Causality(WYSIATI)

Substitution

The Law of Small

Numbers

Bernoulli’s errors Availability, Emotion and Risk

Anchors A bias of confidence over doubt

Page 9: The Dangers of Heuristics and  Biases  in Audit

Detect financial statement fraud

New tools are

Needed to overcome

these errors

Insufficient audit evidence

80%

Failure to

Apply GAAP50%

Failure to assess

risk& adjust

audit plan44%

A lack of sufficientbusinessskepticis

m?

Page 10: The Dangers of Heuristics and  Biases  in Audit

Cognitive BiasCognitive solutions3 common audit weaknesses

Evidence and

evaluating data

Evaluating risks and professional skepticism

Procedural & Process orientation (time crunch)

Law of small numbers

(WYSIATI) What You See Is All There Is

Substitution/Bernoulli’s error

Page 11: The Dangers of Heuristics and  Biases  in Audit

Why “Tone” at the Top Misleads

Very few business leaders start out intent on committing fraud

Enron’s Code of Ethics - "As officers and employees of the Enron Corp.,

its subsidiaries, and its affiliated companies, we are responsible for conducting the business affairs of the companies in accordance with all applicable laws and in a moral and honest manner."

Page 12: The Dangers of Heuristics and  Biases  in Audit

Sam Antar & Crazy EddieMaster’s of Heuristics & Biases

Judgement ErrorsLack of internal con-trolsPoor audit trainingInadequate ques-tions/follow upPoor testing: AP, Inventory, etc.Poor or incomplete analytics

Page 13: The Dangers of Heuristics and  Biases  in Audit

Sam Antar, CFO Crazy Eddie

Why does Heuristics and Biases matter?

http://youtu.be/o0tUZ6lmnls

http://youtu.be/o0tUZ6lmnls

Page 14: The Dangers of Heuristics and  Biases  in Audit

What does science suggest?Building organizational awarenessAudit expectations gap: Use technology to facilitate/enhance data gathering and

analysis Audit as learning – Not punishment Audit as deterrence - Strategically Audit as motivation Audit as process improvement Organizational support for audit Audit as risk awareness

Page 15: The Dangers of Heuristics and  Biases  in Audit

“Switch”How to change things when change is hardChip Heath & Dan Heath

Direct the Rider

Motivate the Elephant

Shape the path

Page 16: The Dangers of Heuristics and  Biases  in Audit

Workshop/Questions

Page 17: The Dangers of Heuristics and  Biases  in Audit

Global Compliance Associates, LLC TheGRCBlueBook.com [email protected] [email protected] Copies of the presentation or references and

publications used

James Bone