The Customer-Driven Enterprise
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Transcript of The Customer-Driven Enterprise
![Page 1: The Customer-Driven Enterprise](https://reader034.fdocuments.in/reader034/viewer/2022052523/55536ac4b4c905031f8b5517/html5/thumbnails/1.jpg)
The Customer-Driven EnterpriseR b T k ff | SVP Ad b S IRob Tarkoff | SVP, Adobe Systems, Inc.
2009 Adobe Systems Incorporated. All Rights Reserved.
![Page 2: The Customer-Driven Enterprise](https://reader034.fdocuments.in/reader034/viewer/2022052523/55536ac4b4c905031f8b5517/html5/thumbnails/2.jpg)
Enterprise softwareis failing
2009 Adobe Systems Incorporated. All Rights Reserved.
![Page 3: The Customer-Driven Enterprise](https://reader034.fdocuments.in/reader034/viewer/2022052523/55536ac4b4c905031f8b5517/html5/thumbnails/3.jpg)
False Promises
Failed Integrations
Costly Deployments
2009 Adobe Systems Incorporated. All Rights Reserved.
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New Class Of Problems in the Enterprise
Measuring and customizing
Dynamic context shifting
Embracing users, real users
2009 Adobe Systems Incorporated. All Rights Reserved.
![Page 5: The Customer-Driven Enterprise](https://reader034.fdocuments.in/reader034/viewer/2022052523/55536ac4b4c905031f8b5517/html5/thumbnails/5.jpg)
The Moment of Truth
2009 Adobe Systems Incorporated. All Rights Reserved.
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Birth of a New Generation of Enterprise Applications
Customer Interaction Solutions
2009 Adobe Systems Incorporated. All Rights Reserved.
![Page 7: The Customer-Driven Enterprise](https://reader034.fdocuments.in/reader034/viewer/2022052523/55536ac4b4c905031f8b5517/html5/thumbnails/7.jpg)
The Future of Customer InteractionsA H lth Vi i D t tiA Healthcare Vision Demonstration
2009 Adobe Systems Incorporated. All Rights Reserved.
![Page 8: The Customer-Driven Enterprise](https://reader034.fdocuments.in/reader034/viewer/2022052523/55536ac4b4c905031f8b5517/html5/thumbnails/8.jpg)
Key Enablers
Social ComputingClient + Cloud Device + Desktop g
2009 Adobe Systems Incorporated. All Rights Reserved.
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Adobe’s Proven Success
Ri h I t tRich InternetApplications
E M
AR
KE
TS
Interactive Media/Websites
DD
RES
SABL
E
ElectronicAD Electronic
Documents
2009 Adobe Systems Incorporated. All Rights Reserved.
Publishing
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The Next Wave
Ri h I t t
EngagingE iEngagingE i
Rich InternetApplications
ExperiencesExperiencesInteractive Media/Websites
ElectronicElectronic Documents
2009 Adobe Systems Incorporated. All Rights Reserved.
Publishing
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The Next Wave
Ri h I t t
EngagingE iEngagingE i
Rich InternetApplicationsMULTISCREEN CONTENT AND APPLICATIONS
ExperiencesExperiencesInteractive Media/Websites
Electronic
TOOLS & TOOLS & FRAMEWORKFRAMEWORK
TOOLS & TOOLS & FRAMEWORKFRAMEWORK
SERVERS &SERVERS &SERVICESSERVICES
SERVERS &SERVERS &SERVICESSERVICES CLIENTSCLIENTSCLIENTSCLIENTS
Electronic Documents
2009 Adobe Systems Incorporated. All Rights Reserved.
Publishing
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Acrobat Connect Pro News
Universal Voice
InterCall Integration
Secure Desktop Sharing
Acrobat Connect Pro Webcast
Multiple Deployment OptionsMultiple Deployment Options
2009 Adobe Systems Incorporated. All Rights Reserved.
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LiveCycle ES2 News
LiveCycle Mosaic ES2
LiveCycle Collaboration Service
LiveCycle Launchpad ES2
LiveCycle Workspace ES2 Mobile
Plug-in for Flash Builder 4Plug-in for Flash Builder 4
Production in the Cloud
2009 Adobe Systems Incorporated. All Rights Reserved.
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®®®®
2009 Adobe Systems Incorporated. All Rights Reserved.