The Contact Centre, is webchat winning the war?

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Is webchat winning over email and phone calls? Could it be the key to contact centre effectiveness? Interested in a solution for your organisation? http://www.globalservices.bt.com/uk/en/solutions_category/improve_customer_experience_and_reduce_costs

Transcript of The Contact Centre, is webchat winning the war?

Page 1: The Contact Centre, is webchat winning the war?

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