The consumer-based search: a taxonomic reaction

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The consumer-based search: a taxonomic reaction August 23, 2007 Julia Remick Information Scientist Yellow Book USA

description

Julia discusses the importance of taxonomy at YellowBook and ways in which taxonomy is leveraged to give users the results they are seeking.

Transcript of The consumer-based search: a taxonomic reaction

Page 1: The consumer-based search: a taxonomic reaction

The consumer-based search: a taxonomic

reaction

August 23, 2007

Julia Remick

Information Scientist

Yellow Book USA

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User interface for yellowbook.com

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About our site

Upgraded to taxonomy-driven logic for category searches in December 2005

Philosophy: users first, advertisers second

Currently maintaining aggressive release schedule

Business name search also utilizes alias tables

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Our taxonomy: properties

Product + service taxonomy Housed within a proprietary application

inherited from our parent company (UK) Hierarchical structure with categories

represented at the highest level Search categories are aligned with print

headings and maintained accordingly Maintained and developed by team of

information scientists

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Basic structure of the taxonomy

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Heading example

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How to sustain and expand a taxonomy

Heading development Top search term review/repair Integration of third-party taxonomies Fake it with good search logic

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Taxonomy + search logic: Match &

relevancy techniques

Boolean logic Stemming, fuzzy string searching, etc. Term frequencies in taxonomy Stop lists Comparisons to ad content Ask the metadata

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Taxonomy challenges

Disambiguation/refinement

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Taxonomy challenges (con’t)

Frequently changing logic Universal resolutions often impossible “Completeness” of the taxonomy

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When taxonomy meets Web 2.0

Collaborative categorization: folksonomies (tags!)

Issues:Often unstructured (non-hierarchical)Security, inconsistency, spamming all

issues that require vigilant monitoring/editing

A “growing season” Possible solution: taxonomy-directed

folksonomy