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The
Communicatio
n Process
A Complicated Matter
ByMar GlobalDr. Marquita Byrd, PresidentCopyright ByMar Global
Copyright ByMar Global 2
Importa
nce
of
Com
munica
tion
theorie
s
Critical thinking skills
recognize depth and
breadth of research
make meaning of
personal experience
self awareness
Better Understanding of life in
general
Copyright ByMar Global
3
Repro
duct
ive
Journ
ey
The journey from Conception to Birth is A Miracle
Copyright ByMar Global 4
Com
munica
tion: A
Repro
ductive
Journ
ey o
f
Thoughts
So complex that any
problem along the way
can lead to
miscommunication.
* Miscommunication is not the
cause of most conflicts. The
cause is most often REAL
differences among the
communicators. They
understand each other they just
don’t agree.
Copyright ByMar Global 5
Talking and
experiences create
meaning”
Com
munica
tion is th
e
Cre
atio
n a
nd S
harin
g o
f
Meanin
g
Sending and receiving messages
is a mechanistic way of
describing it.
Copyright ByMar Global
6
Com
munic
ati
on
Sch
ola
rs S
tudy
Mess
ages
and t
heir
…
Antecedents (before)Consequences(after)Contexts(where and
when)Functions(why)Levels(relationships)
Copyright ByMar Global 7
Functio
ns
What something does or it’s
purpose
Mental Processes
Socialization
Persuasion
Others Self
Copyright ByMar Global
8
Leve
ls of
Com
munica
tion
Interpersonal
Intrapersonal
Person-
persons
Small Group
Organization
Cross-Cultural
Mass media
New Media
Copyright ByMar Global
9
Thre
e
Define and explainLinear InteractionalTransactional
Copyright ByMar Global
10
Thee M
odels
of
Com
munic
ati
on
Define and explainLinear
InteractionalTransactional
Copyright ByMar Global
11
• Encode• Filters
Communicator
• Message• Noise
Channels• Decode• Feedback
Communicator
Context
Interactional Model of Communication
Copyright ByMar Global
12
Sendin
g a
nd
Rece
iving
Sending
Origin of a
message
Receiving
Destination
of a
message
Copyright ByMar Global
13
Channels
of
Com
munic
ati
on
AuditorySound Waves
VisualLight waves
TactilePressure on the skin
OlfactoryOdor Molecules
GustatoryChemicals stimulating the lingual and sublingual nerves
TechnologyMechanical means
Are the Means by Which we Make our Messages Known
Copyright ByMar Global
14
Enco
din
g-
Deco
din
g
Making our message understandable to another person
Encoding
Decoding
Talking or texting a message
Interpreting the Message: Determining what it means
Listening or reading a text message
Copyright ByMar Global
15
Nois
e
Anything that interferes
with the message”Physical
or psychological(differences in attitudes,
experiences, information
overload, distorted filters,
mental fatigue)
Copyright ByMar Global
16
Psyc
holo
gic
al
Filt
ers
Filter: something that keeps
things in or keeps things out.Sorts things
Filters include all of our experiences, formal and informal education, attitudes, beliefs, gender, age, health, etc.
Everything that we do and everything that we experience is shaped by our filters.
17
Feedback
Any response to the
message. “
Determine if message was received and
understood
Validate the other
Indicate that one is a member of the
group
Even silence or no response is a
response.
Feedback LoopCopyright ByMar Global
Copyright ByMar Global
18
Eth
ics
Guidelines for BehaviorWhere do they come
from?Discuss ethics in business, religion, entertainment, education, medicine
politics, technology
19
Com
munica
tion
is com
plex
Many working parts
Moving at the same
time
Simultaneity
Each communicator
brings a different set of
experiences
Encoding-Decoding
Sending-Receiving
Simultaneously
Copyright ByMar Global
Copyright ByMar Global
20Eve
ry c
hild
born
wit
hout
a b
irth
defe
ct
is a
mir
acl
e!
The journey from Conception to Birth is A Miracle
Copyright ByMar Global
21
Every communicative event that ends with a shared understanding, and the communicators have a reasonable facsimile of what the other means, is a miracle.
Get definition of “facsimile”