Dave Mangot DevOpsDays Vancouver 2016

@davemangot tech.mangot.com

The Cognitive Neuroscience of Empathy: You’re a DevOps Natural

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Cognitive Science

“Empathy represents the perfect storm of sympathetic sharing of another’s feelings, understanding what is likely being experienced and what kind of help or comfort is needed, and having the prosocial motivation to act on behalf of others without necessarily weighing the costs and benefits to oneself”

- Matthew Lieberman

FUNDAMENTAL ATTRIBUTION

ERROR

It is useless to attempt to reason a man out of a thing he was never reasoned into

- Jonathan Swift

Thank You

Thank you!

Sylvia Morelli, PhD John VanMeter, PhD Barzel Segal Alan Caudill Vadim Friedberg Patrick Debois

Selected Bibliography● Brain Rules by John Medina ● The Empathic Brain: How the Discovery of Mirror Neurons Changes our Understanding of

Human Nature by Christian Keysers ● Mirroring People: The Science of Empathy and How We Connect with Others by Marco Iacoboni ● Social: Why Our Brains are Wired to Connect by Matthew Lieberman ● http://nautil.us/issue/35/boundaries/how-to-avoid-empathy-burnout by Jamil Zaki ● Moran, J., Jolly, E., Mitchell, J., 2014. Spontaneous Mentalizing Predicts the Fundamental

Attribution Error. Journal of Cognitive Neuroscience 26:3, 569-576. ● Spunt R., Lieberman, D, 2012. An integrative model of the neural systems supporting the

comprehension of observed emotional behavior. NeuroImage 59, 3050-3059. ● Rameson, L., Morelli, S., Lieberman, M., 2011. The Neural Correlates of Empathy: Experience,

Automaticity, and Prosocial Behavior. Journal of Cognitive Neuroscience 24:1, 235-245. ● Zaki, J., Ochsner, K., 2012. The neuroscience of empathy: progress, pitfalls and promise. Nature

Neuroscience 15:5. 675-680.

● http://fsl.fmrib.ox.ac.uk/fsl/fslwiki/FSL ● http://www.mccauslandcenter.sc.edu/mricro/mricron/

Artwork Credits3: "EdSciFest 2014 (7)" by Vera de Kok - Own work. Licensed under Creative Commons Attribution-Share Alike 3.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/File:EdSciFest_2014_(7).JPG#mediaviewer/File:EdSciFest_2014_(7).JPG 5: By Yann (Own work) CC-BY-SA-3.0-2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons 6: https://www.flickr.com/photos/64958688@N00/3383301346 7: By Avsar Aras (Own work) [CC BY-SA 4.0 (http://creativecommons.org/licenses/by-sa/4.0)], via Wikimedia Commons 12: https://creativecommons.org/licenses/by-nc-sa/2.0/ https://flic.kr/p/6naSHt 17: By Dirk Ingo Franke (Own work) [CC-BY-3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons 18: https://www.flickr.com/photos/sneuweger/10418151535 https://creativecommons.org/licenses/by/2.0/ 19: By Asim18 (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons 20: By User:MartinD, edited by Mattes (Own work) [CC-BY-2.5 (http://creativecommons.org/licenses/by/2.5)], via Wikimedia Commons 21: By J. D. Crutchfield, Esq. (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons 22: https://flic.kr/p/abtzCy, https://creativecommons.org/licenses/by/2.0/

● Morelli, S., Rameson, L., Lieberman, M., 2012. The neural components of empathy: Predicting daily prosocial behavior. SCAN, 1 of 9. ● Waytz, A., Young, L., 2012. The Group-Member Mind Trade-Off:Attributing Mind to Groups Versus Group Members. Psychological Science 23

(1), 77-85. ● Cikara, M., Bruneau, E., Saxe, R., in press. Us and Them: Intergroup Failures of Empathy. ● Cikara, M., Eberhardt, J., Fiske, S., 2011. From Agents to Objects: Sexist Attitudes and Neural Responses to Sexualized Targets. Journal of

Cognitive Neuroscience 23:3, 540–551. ● Contreras, J. M., Schirmer, J., Banaji M., Mitchell J., 2013. Common Brain Regions with Distinct Patterns of Neural Responses during

Mentalizing about Groups and Individuals. Journal of Cognitive Neuroscience 25:9, 1406-1417. ● Hackel, L., Looser, C., Van Bavel, J. J., 2014. Group membership alters the threshold for mind perception: The role of social identity, collective

identification, and intergroup threat. Journal of Experimental Psychology 52, 15-23. ● Gutsell, J., Inzlicht, M., 2012. Intergroup differences in the sharing of emotive states: neural evidence of an empathy gap. SCAN 7, 596-603. ● Waytz, A., Gray, K., Epley, N., Wegner, D., 2010. Causes and consequences of mind perception. Trends in Cognitive Sciences 14, 383-388. ● Falk, E., Morelli, S., Welborn, B., Dambacher, K., Lieberman, M., 2013. Creating Buzz: The Neural Correlates of Effective Message

Propagation. Psychological Science XX(X), 1-9. ● Morelli, S., Lieberman, M., Zaki, J., in press. The emerging study of positive empathy. Social and Personality Psychology Compass. ● Morelli, S., Torre, J., Eisenberger, N., 2014. The neural bases of feeling understood and not understood. SCAN, 1-7. ● Rameson, L., Lieberman, M., 2009. Empathy: A Social Cognitive Neuroscence Approach. Social and Personality Psychology Compass 3/1,

94-110. ● Klimecki O., Leiberg S., Lamm C., Singer, T., 2012. Functional Neural Plasticity and Associated Changes in Positive Affect After Compassion

Training. Cerebral Cortex 23 (7), 1552-1561. ● Vollhardt, J.R., Staub, E., 2011. Inclusive Altruism Born of Suffering: The Relationship Between Adversity and Prosocial Attitudes and

Behavior Toward Disadvantaged Outgroups. American Journal of Orthopsychiatry 81:3, 307-315. ● Aberson, C., Haag, S., 2007. Contact, Perspective Taking, and Anxiety as Predictors of Stereotype Endorsement, Explicit Attitudes, and

Implicit Attitudes. Group Processes and Intergroup Relations 10(2), 179-201. ● Capozza, D., Vezzali, L., Trifiletti,E., Falvo, R., & Favara, I., 2010. Improving intergroup relationships within and outside the contact situation:

The role of common ingroup identity and emotions of empathy and anxiety. Cises 17:1, 17-36. ● Martin et al., 2015, Reducing Social Stress Elicits Emotional Contagion of Pain in Mouse and Human Strangers, Current Biology 25, 326–

332. ● Margittaia, Z., Strombacha, T., van Wingerdena, M., Joëlsb, M. , Schwabec, L., Kalenscher, T. A friend in need: Time-dependent effects of

stress on social discounting in men. Hormones and Behavior Volume 73, July 2015, 75–82.

Additional References

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