The Coach Approach: Using a Coaching style of leadership in business and management
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The Coach Approach How to use a Coaching style of leadership to be more effective in your day-to-day interactions Davender Gupta EMBA McGill-HEC Montréal Knowledge Fair February 12, 2017 ©2017 Davender Gupta – All rights reserved [email protected] 514-448-1894
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Transcript of The Coach Approach: Using a Coaching style of leadership in business and management
The Coach ApproachHow to use a Coaching style of leadership to be more effective in your day-to-day interactions
Davender GuptaEMBA McGill-HEC Montréal Knowledge Fair
February 12, 2017
©2017 Davender Gupta – All rights [email protected] 514-448-1894
Learn how to be more comfortable in using a Coaching style of leadership• Types of leadership communication• The art of the question• The art of active listening• The coaching conversation: G-R-O-W
©2017 Davender Gupta – All rights [email protected] 514-448-1894
A manager’s leadership style is responsible for 30% of a company’s bottom line productivity!
• Pacesetting leader “Do as I do, now!”• Authoritative leader “Come with me”• Affiliative leader “People come first”• Coaching leader “Try this”• Coercive leader “Do what I tell you”• Democratic leader “What do you think?”
Daniel Goleman “Leadership That Gets Results” HBR, March-April 2000https://hbr.org/2000/03/leadership-that-gets-results
©2017 Davender Gupta – All rights [email protected] 514-448-1894
If you keep asking questions, you’ll find better answers
“I keep six honest serving-men(They taught me all I knew)Their names are What and Why and WhenAnd How and Where and Who.”
Rudyard Kipling
©2017 Davender Gupta – All rights [email protected] 514-448-1894
People crave to be heard
Empathy Stand in the other person’s shoesOpen Listen without judgementCongruence Use “I” language – I heard, I feel Specificity Avoid generalities
©2017 Davender Gupta – All rights [email protected] 514-448-1894
Coaching is about guiding people to make conscious decisions, then to take action
Goal Reality
OptionsWay Forward
What are yougoing to do now?
How can youget there?
What do you want? Where are you starting from?
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W©2017 Davender Gupta – All rights reserved
[email protected] 514-448-1894
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“Leadership is not domination, but the art of persuading people to work toward a common goal.”
- Daniel Goleman, “Emotional Intelligence"
©2017 Davender Gupta – All rights [email protected] 514-448-1894
