The clients speak: Why they chose DPS Software
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Transcript of The clients speak: Why they chose DPS Software
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The clients speak: Why they chose DPS
All our clients are an asset for our company. Every now and again we contact some of
them and ask for their opinion about the service they receive, the practice
management software they use and why they chose us in the first place. We then use
this information to write their stories which we share on our website and use to inspire other
firms to match their performance. Their stories are as different as they are interesting so we
invite you to spend a few moments reading them.
‘’The DPS case management system enables us to
ensure a high level service to all our clients.” explains
James Scozzi, Managing Partner at Elite Law
Solicitors. ”The ability to use tasks to monitor the
service we provide is also a priceless management
tool.’’ he added.
Elite Law Solicitors pride themselves on providing the best and
most comprehensive ‘one-stop-shop’ legal costs service available
anywhere in the UK. Read their story.
‘’The software is really easy to use’’ said Emma Wood,
Litigation Case Handler at Woodward Solicitors. ‘’We
can drag and Emma Wood- Woodward Solicitorsdrop
emails straight into files which are easily accessible
within Microsoft Outlook. As PI solicitors, we are also
very pleased about system’s integration to the MOJ
portal.’’
Emma is using our Personal Injury software. Woodward Solicitors
are also using our integrated legal accounting software (Financial
Director). The Merseyside firm was set up in 2011 and since then it
continued to grow, surpassing the expectations of its Managing Director Tim Wood. Read
their case study…
James Scozzi- Elite Law Solicitors
Emma Wood- Woodward Solicitors
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Many of our clients opt to go hosted with us. In other words they entrust the
management of their IT infrastructure to us. Simply put, we take care on their IT (software
and hardware) and they get on with their legal work.
Joanne McGuinness, the founder of McGuinness
Legal selected dpscloud (our managed IT solution)
for her firm over 3 years ago.
‘’Choosing this system was the best decision for the business.’’ she said ‘’the idea of being able to work from anywhere in the world appealed to me most. Being in charge of the firm, I
wanted to keep an eye on things even when away on holiday as well as keep costs under control.’’
McGuinness Legal are also using our Family Case Management Software which she
describes as ‘’very comprehensive, easy to use and Legal Aid-compliant.’’ As they are
using dpscloud, the system is updated for them automatically ‘’so we don’t need to
worry about updating our forms’’ said Joanne. Their story is accessible here.
”It only made sense to go hosted with the company that is providing our practice management software.’’ said Richard Gunning, the Costs Manager at Jackson Parton.”DPS were already familiar with the way we work, and were thus in the position to offer us the hardware/software infrastructure we needed to grow. We knew that our IT would be in good hands with them.”
When it comes to choosing us against our competitors, clients do it for
different reasons but flexibility and no IT worries are a common theme.
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‘’As a new ABS, we have realised that in order for the business to run smoothly we needed the right technology in place. The fact that all our software solutions were provided and managed by one company made things easier for us, as there is one point of call for all IT-related matters which means that problems are quicker and easier to solve.’’ explaines James Naylor, Partner at CG Naylor, a team
of ambitious, successful property litigation solicitors based in London. For case study click here.