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Transcript of The Chronicle - September 2014
www.RUMCSI.org September 2014
CHRONICLE
On July 30th the Richmond University Medical Center Foundation Board hosted its first Clam Bake fundraiser, which honored the legacy of Dr. Anantham Harin.
More than 240 members of the nursing staff, senior management, medical staff, and community were in attendance. Drs. Wick and Fernandez shared memories of their colleague Dr. Harin, while Dr. Lemma presented his widow, Nirupa, with a plaque recognizing his dedica-tion. Dr. Lemma shared that the NICU’s success began with Dr. Harin, who is known to his friends as Hari, “He was the one who initiated the protocols about 30 years ago. He was such a a great clinician — he would foresee issues before they happened.” RUMC is a member of the Vermont Oxford group, which gathers data from 900 NICUs in the U.S. and Europe. Statistics from 2012 show a 99.6% survival rate, one of the highest in the region.
All the proceeds that were raised from the event went toward improvements in the Neonatal Intensive Care Unit. For more images from this event please see page 6.
A PUBLICATION FOR EMPLOYEES, PHYSICIANS, TRUSTEES, AND VOLUNTEERS OF RICHMOND UNIVERSITY MEDICAL CENTER
In August, Richmond University Medical Center gained approval from the New York State Department of Health to convert the existing diagnostic cardiac catherization labora-tory to a PCI-capable cardiac cath lab. Percutaneous coronary intervention (PCI), commonly known as coronary angioplasty or simply angioplasty, is a non-surgical procedure used to treat the stenotic (narrowed) coronary arteries of the heart found in coronary heart disease. “PCI approval builds upon the hospital’s robust cardiology service line, and one that has a rich history of excellence,” shares Dan Messina, Ph.D., President & CEO.
Foundation Hosts First Annual Clam Bake to Benefit the NICU
Dan Messina, Ph.D., President & CEO, Dr. Richard Grodman, Director of Cardiology, Kathryn Rooney, Chair of the Board of Trustees, and Dr. Samala Swamy, Director of the Catheterization Lab.
Erika Hellstrom, VP of Development and Executive Director of the foundation, Dr. Teresa Lemma, Director of Pediatric Residency Program and foundation board member, Tom Sipp, Chair of the foundation board, Dr. Nirupa Harin, Kathryn Rooney, Chair of the hospital board, and Daniel Messina, Ph.D., President & CEO.
PCI Approval Announced in Cardiac Catheterization Lab
History of Cardiology Firsts:
First Coronary Care Unit - 1967;
First Cardiac Catheterization Laboratory - 1977;
First Electrophysiology Program - 1990;
First Cardiology Fellowship Program - 1976
First Intra-Aortic Balloon Pump - 1982;
First Cardiac Rehabilitation Program.
President’s Update
In August, we witnessed new changes taking place all
throughout the Medical Center. The New York State
Department of Health approved the transition of our
current diagnostic cardiac catherization laboratory to
a PCI-capable cardiac catherization laboratory. This is
instrumental in our presence throughout the commu-
nity to demonstrate that we are here to serve by deliv-
ering on our mission to reduce health disparities day
in and day out by providing equal access to state-of-
the-art clinical services. I would like to thank our
board of trustees, senior administration, physicians,
and last but not least, our committed staff throughout the organization
who always places the patients first in all that they do.
Vince Lombardi once said, “perfection is not attainable, but if we chase
perfection we can catch excellence.” We all know the road to excellence is
a journey not a destination. I am blessed to share a wonderful testimonial
that exemplifies the excellence that each of you possess. Please the
adjacent letter, which I share not only to recognize members of our team
but to share the examples of excellence that led to Ms. Samofal’s
exceptional patient experience.
Remember the power of one, you make a difference.
Message from the President & CEO Daniel J. Messina, Ph.D., FACHE, LNHA
Daniel J. Messina, Ph.D., FACHE, LNHA
Page 2
A Patient Shares Gratitude
Dear Daniel J. Messina,
I want to tell you about my wonderful experience I
had as a patient at your hospital. From the moment
that I had checked into the hospital to the moment
that I was discharged, I was treated with the utmost
respect, care, and professionalism by absolutely
every individual that was assigned to care for me
during my last stay at your hospital.
While in labor and delivery, I was treated by the
following nurses: Tina Stone, Donna D’Apolito, and
Nicole McLean. During my stay in maternity, I was
treated by the following nurses: Elizabeth Clark,
Toniann Molloy, Eva Pando, Robin Pomerance,
Eileen Fiore, Doreen Gaffney and nurse assistant
Marilon Barcia. As you can tell from the list above,
I was impressed with the care that I was provided
with and that I requested a list of all the above indi-
viduals that had cared for me in order to write this
letter to the hospital administrators.
Here are some examples of the excellent service that
I received from your nurses:
1. When I was first checked into the hospital, the
nurse that greeted me told me that if there was
anything I needed to get comfortable to let her
know;
2. I asked for a pillow and some water and she
brought it to me right away without keeping me
waiting for it for hours;
3. Every nurse that was assigned to me came in to
introduce herself and came in to tell me that she
was being replaced by the next shift’s nurse
when the time came;
4. When I told my nurse that I was hot, she
brought me over an ice pack;
5. When I told the nurse that I was in pain, an
anesthesiologist was paged right away;
6. They checked in on me frequently;
7. They were always pleasant and smiling;
Continued next page
Healthcare professionals have a moral and ethical responsibility to pro-
tect the privacy of patients and as mandated by federal law (HIPAA).
Remember to speak quietly while discussing a patient’s health in public
areas. Provide a quiet, private area for sensitive information exchange.
Avoid using names or other identifying information when conversing.
Never discuss your patients with your friends and family members.
Patient data is safe at Richmond University Medical Center and we
remind you to keep their privacy a priority.
Our Community
Board of Trustees Spotlight Pietro Carpenito, M.D.
Dr. Pietro Carpenito is the Executive Vice President of Richmond University Medical Center and one of its founding board members, where he continues to serve on various board committees, including Finance, Strategic Planning and Joint Conference Commit-tee. Dr. Carpenito’s ongoing leadership has contributed to the increased physician recruitment and retention as well as in quality improvements in the Peri-Operative Services Division. He is a member of various committees in the organization, including Medical Executive Committee, Hospital-wide QA, the Critical Care Committee, the Executive Committee of the Medical Staff, the Credentials Committee and the CME Committee. Dr. Carpenito is clinically active as Chairperson of Anesthesia Department, a position he has held for the past 10 years. Dr. Carpenito is a graduate of the Universita degli Studi di Pisa Facolta di Medicina, Chirurgia, Italy. He is a member of the American Board of Anesthesiologists, New York State Society of Anesthesia, American Society of Anesthesiology, International Research Society, SAMBA, the Richmond County Medical Society and the American Medical Association. Dr. Carpenito has also been honored numerous times for his commitment to the community, most recently as a recipient of the United Hospital Trustee of the Year, and the Rev. Dr. Martin Luther King, Jr. Business Achievement Award.
Gina began volunteering in 1989. She
started out bringing a candy cart to
patient rooms and volunteering in
the gift shop, which at the time was
staffed by volunteers. This led to her
becoming a member of the St.
Vincent’s Hospital Auxiliary shortly
thereafter.
Through the decades she has grown more and more
dedicated to the patients and people of the hospital. Her
commitment and dedication continues as the newly elected
president of the Auxiliary.
In addition to her work with the RUMC Auxiliary, Gina also
volunteers with several other groups in the New York Met-
ropolitan area to knit items for both the pediatric patients in
the hospital and throughout the community as a whole.
Do you know a great volunteer? Nominate them to be our Volunteer of the Month
email [email protected] or call x2103.
Volunteer Star of the Month
Gina Perotta
Page 3
Continued
They were patient in answering all my questions; and most
importantly, they never made me feel like they were doing me a
favor by taking care of me, they were doing their job and ap-
peared to really enjoy doing it. I feel obligated to say a few
words about my doctor Rita Shats, who delivered my child and
who has privileges at your hospital. She was as patient with me
during my pregnancies as she was while I was delivering.
My improved physical condition came in very handy with a
newborn child. Furthermore, although, I did not get the anesthe-
siologist’s names, they were both exceptional as well. The ini-
tial anesthesiologist that put the epidural in came very soon after
I requested the epidural. He patiently explained the process to
me before doing anything and answered all my questions. He
came to check up on me before the end of his shift. The next
anesthesiologist, came to check up on me at the beginning of his
shift and adjusted the concoction because I was beginning to feel
uncomfortable. He adjusted the concoction several times before
I delivered, and seemed to be available almost instantly upon
request. Then there is the premises. My room was exceptional!
It was like staying in a hotel rather than the hospital. I just
wanted to thank you and your staff for the wonderful experience
and overall great service that you provide.
Sincerely,
Ms. Samofal
Quality & Patient Care
Page 4
Influenza Season is Upon Us
As a reminder, Richmond University Medical Center is
required to document the influenza vaccination status
of all personnel for the current influenza season in each
individual’s personnel record or other appropriate
record. All department heads and or managers will
maintain a record of vaccination for their employees
and ensure that all personnel not vaccinated against
influenza for the current influenza season wear a surgi-
cal or procedure mask while in patient care
areas. RUMC will supply flu vaccines or masks to per-
sonnel, free of charge.
To satisfy this mandate unit managers are going to be
asked to oversee their particular group of healthcare
workers and be responsible for the submission of
completed (signed) screening forms from their
group. Influenza screening forms will document
whether the vaccine was received or declined (with
reason). Unit managers will be expected to act as Cham-
pions and encourage vaccination. All influenza vaccina-
tion forms are available on the intranet under the infec-
tion control dropdown and hard copies will be available
in the nursing office.
Employees who receive the influenza vaccine outside of
their units (EHS or PODS) will bring their screening
forms sent to them for documenting compliance.
Department and unit managers will maintain a list of all
their staff and submit a completed list after all their staff
has complied. Once an employee has submitted their
form and has been marked as compliant, the forms can
be sent to EHS for archive. All vaccinated employees
will receive a sticker with 2014/2015 date stamp which
should be displayed on the employee’s identification
card. The sticker is required to have the signature of
the unit manager or the signature of the personnel
administering the vaccine.
We have developed policies and procedures to imple-
ment this requirement to ensure compliance with the
provisions. All unvaccinated employees will be required
to wear masks starting Monday December 1, 2014 or
when NYSDOH deems influenza widespread, which ever
date comes first. Influenza vaccination is scheduled to
begin Monday September 8, 2014 in employee health
services and on the nursing units and continue through-
out the influenza season or until the NYSDOH no longer
designates the influenza season as widespread.
HCAHPS Scores
The Cause and Effect
Flow to HCAHPS Press Ganey February-April May-July Large PG DP 942 RUMC Peer Group 14
2014 2014
Scores Increased % %
Rate Hospital 1-10 47 51
Recommend the hospital 50 50
COMM UNICATION WITH NURSES 71 74
Nurses treat with courtesy/respect 79 80
Nurses listen carefully to you 66 70
Nurses explain in way you understand 68 72
RESPONSE OF HOSPITAL STAFF 58 61
Call button help soon as wanted it 60 56
Help toileting soon as you wanted 56 66
COMMUNICATION WITH DOCTORS 74 79
Doctors treat with courtesy/respect 79 86
Doctors listen carefully to you 72 79
Doctors explain in way you understand 72 73
HOSPITAL ENVIRONMENT 51 57
Cleanliness of hospital environment 58 63
Quietness of hospital environment 44 50
PAIN MANAGEMENT 67 66
Pain well controlled 62 63
Staff do everything help with pain 72 69
COMMUNICATION ABOUT MEDICINES 58 62
Tell you what medicine was for 76 75
Staff describe medicine side effect 41 49
DISCHARGE INFORMATION 75 76
Staff talk about help when you left 66 66
Information regarding symptoms/problems to look for
84 87
Most Improved Unit Award
Senior Vice President Joseph Conte, Chief Operating Officer Rosemarie Stazzone, Clare Styles, & President
Daniel Messina at Management Forum
Congratulations to Clare Styles and her entire team for being the most improved unit for July 2014.
July rate hospital was 71.4, cleanliness 92.9% represent-ing the highest scores ever for medical/surgical unit in the hospital’s history! Thank you to everyone for their hard work and commitment!
Human Resources
Dr. Francesco Rotatori Named Associate Director of the
Cardiac Catheterization Laboratory
Dr. Francesco Rotatori joins the hospital as an
interventional cardiologist, having recently
completed an interventional cardiology fel-
lowship at SUNY Downstate-UHB, where he
also completed his cardiology fellowship train-
ing. Board-certified in internal medicine, nu-
clear cardiology and echocardiography, Dr.
Rotatori earned a degree in Medicine and
Surgery from Universita´ degli Studi in Milan,
Italy. He completed his Internal Medicine
residency at New York Medical College - Richmond University Medical
Center where he served as Chief Resident from July 2009 - June 2010.
Fluent in English, Italian and with a knowledge of Spanish, Dr. Rotatori
will provide all aspects of cardiac care, consultation and instruction at
Richmond University Medical Center. Beginning late July, Dr. Rotatori
will welcome private patients at Amboy Medical Center and at the
Brooklyn Office.
Employee Ice Cream Social
Sangita Parab Staff Physician
Donna Dantonio Clinical Data Specialist
Nubia Contreras Anesthesia Tech
Lina Leykina Staff Physician
Joseph LaBarbera Building Services
Steven Rivera Security Officer
Ashwini Achar Resident
Emmei Abdelsayed Respiratory Therapist
Warren Weiner Respiratory Therapist
Melissa Conte Nursing Assistant
Devan Labarbera Nursing Assistant
Johanna Figueroa Nursing Assistant
Ineesha Jones Nursing Assistant
Crystal Willacy Nursing Assistant
Nicolette Orcchio Registered Nurse
Myra Villanueva Registered Nurse
Alyssa Christie Registered Nurse
Jocelyn Mendiola Registered Nurse
Theresa Orecchia Registered Nurse
Brittany Brown Unit Clerk
Giana Abbruzzese Transporter
Febia Jackson Ultrasound Tech
Page 5
Welcome August New Hires
In the Community
Page 6
Clam Bake to Benefit the Neonatal Intensive Care Unit
President and CEO Dan Messina was nominated by
Tony Ferreri, SIUH President, on Wednesday and
took the challenge the following day. Staff gathered
around him on the lawn to cheer him on with their
cell phones ready to record! Borough President
James Oddo and Staten Island Advance editor Brian
Laline were on hand to deliver the icy cascade. ALS,
commonly known as "Lou Gehrig's disease," is a dis-
order of nerve cells in the brain and spinal cord,
which control voluntary muscle movement. After
completing the challenge, Messina nominated
Melissa Rabinovich, of NY1
News, Dr. Mansoor Khan,
Chair of Emergency Medicine;
Dr. Philip Otterbeck, Chief of
Endocrinology, as well as Dr.
Michael Mantello, Chair of
Radiology. To see, the videos of Dan Messina and his nominees,
scan the QR code or visit our social media sites!
President & CEO Dan Messina Takes the ALS Ice Bucket Challenge
In the Community
Senator Savino’s Back to School Blast
Radiology Expands with PACS System
School Supplies for Pediatric Patients
Knitting for Babies & Children
Throughout the summer, RUMC employees and community members
made generous donations of back to school items. On Monday, August
18th, Andrew Burt, Stefanie Racano, Farah Proce, Kara DeRosa, Jennifer
Lemmelle, Trish Abbruseze, and Carol Pisapia distributed the school sup-
plies and backpacks to children at the pediatric clinic at 800 Castleton
Avenue. The children and parents were so grateful for the items. Kohl’s
Associates in Action provided volunteers to help at the event, making it a
success. Thank you to all employees and friends who donated school
supplies.
A picture archiving and communication system (PACS) is a medical imaging
technology which provides economical storage of and convenient access to,
images from multiple modalities. Electronic images and reports are trans-
mitted digitally via PACS; this eliminates the need to manually file, retrieve,
or transport film jackets. Combined with available and emerging web tech-
nology, PACS has the ability to deliver timely and efficient access to images,
interpretations, and related data. PACS breaks down the physical and time
barriers associated with traditional film-based image retrieval, distribution,
and display.
The hospital’s outreach team was in the community at Senator Diane
Savino’s Back to School Blast on August 15th in Stapleton’s Tappen
Park. A special feature of our outreach at this great event was shared
by Rosa Driscoll, RN who presented information on breast cancer
screening and education. The breast cancer community outreach is
part of the hospital’s Susan G. Komen grant.
We thank our community members who continue to donate handmade
blankets for babies and children in the hospital. The time and attention
given to each blanket is clear, and we are so grateful for the volunteers
who take the time to share with our patients and their families. In col-
laboration with our social media campaign, #RUMCBaby, we have had
several community members share their personal photos of their chil-
dren enjoying these beautiful gifts!
Page 7
Chronicle September 2014
Emergency Planning Exercise
On July 9th, a tabletop exercise was conducted with representa-
tives from various departments including, but not limited to
Emergency Department, Nursing, Security, Behavioral Health,
Operating Room, Pharmacy, Radiology, Surgery, Laboratory,
Patient Access, Trauma and Safety. The discussion was based on
several simulated explosions that took place at a construction site
at the Bayonne Bridge. The goal was to evaluate our hospital Inci-
dent Command System and our Emergency Operations Plan to
identify gaps within our existing system. Issues identified during
the tabletop exercise will be evaluated further during our future
full scale exercise.
DEPARTMENT OF MEDICINE
Hosts
Ebola and Ebola Mimics
Thursday, September 4, 2014
Presented by David J. Cennimo, M.D. Assistant Professor of Medicine & Pediatrics
Rutgers New Jersey Medical School
For more information, contact Jennifer Dominguez at x3106
Join the RUMC Team at the
24th Annual Komen Greater New York City
Race for the Cure®
Sunday, September 7th, 2014 For details, contact Rosa Driscoll at 718-818-1141
September 11th Memorial
On September 11th, please join us for
a memorial event to honor those lost
on September 11, 2001. The memo-
rial will take place at 12 noon at the
remembrance garden facing the Villa
building.
Save These Dates!
RUMC’s Community Baby Expo
On October 13th, the hospital is host-
ing a community baby expo! The time
and location are being finalized.
If you would like to participate,
please contact Andrew Burt at x2100.
#RUMCBaby