The Changing Landscape of Health Care

Leading in an Age of Change

Presentation by Hiram A. Quinones October 27, 2010

Current Themes in Health Care

• Financial risk

• Efficiency

• Collaboration

• Technology

• Quality, reporting, and monitoring

• Regulatory risk

• Skills

• Satisfaction

Effect Magazine, Summer 2010 published by Larson Allen, LLP (CPA’s Consultants, AdvisorsChristopher S. Rugaber, AP Economics Writer, Associated Press article 10/11/2010

Mega Theme is…

ChangeEffective change management requires a focus on:

• Leadership

• Education

• Communication

• Landscape

• Accountability

How can OD assist in times of change?

Empower leaders with the knowledge they need to

celebrate accountability.

• Define

• Motivators

• Communicate

• Embody

• Measure

• Celebrate

Making accountability feel right

How do we as HR leaders make

accountability feel right to all leaders in

the organization?

What is the risk?

• Lack of credibility

• Unable to sustain change

• Change initiatives fail

• Patient care suffers

Leader Challenge

Develop the capabilities needed to hold yourself and others accountable during times of change

Presentation by Hiram A. Quinones October 27, 2010