THE BUSINESS OF OMNI-CHANNEL RETAIL. SPS Commerce (NASDAQ: SPSC) Headquartered in Minneapolis, MN...
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Transcript of THE BUSINESS OF OMNI-CHANNEL RETAIL. SPS Commerce (NASDAQ: SPSC) Headquartered in Minneapolis, MN...
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THE BUSINESS OF OMNI-CHANNEL RETAIL
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SPS Commerce (NASDAQ: SPSC)• Headquartered in Minneapolis, MN
• 100% retail enterprise cloud services
• 50 consecutive quarters of growth
• Profitable, strong balance sheet
• Retail industry’s largest network
– 2,000 Retailers, 50,000 Suppliers, 1,000’s of 3PLs, Carriers, Factories
SPS COMMERCE CONFIDENTIAL INFORMATION
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$83,000,000,000
29%13,000,000,000
68%
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OMNI-CHANNEL FUNDAMENTALS• Item Management Adaptability
• Sell-Thru Velocity
• Item Sourcing
• Frictionless Scale
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AGENDA - MORNING9:00-9:50 am Omni-Channel Retail: A view from the front
Paula Rosenblum, RSR Research
10:00-10:50 am Leaving the Catalog BehindBill Gratke, Lamps PlusSanjay Parthasarathy, IndixMike Lapchick, Shotfarm
11:00-11:50 am Where is the customer and what are they buying?Michelle Landis, UnderArmor
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AGENDA - AFTERNOON1:00-1:50pm The Key to Infinite Aisle Success
Justin Stevens, QuirkyJim Sustar, Trademark Global
2:00-2:50pm Why Drop-Ship Changes Everything, and Nothing
Tanya Tremoulet, SOG KnivesMark Hopkins, SkullcandyChad Collins, Accellos
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PAULA ROSENBLUMRSR RESEARCHOmni-Channel Retail: A view from the front
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AGENDA - MORNING9;00-9:50 am Omni-Channel Retail: A view from the front
Paula Rosenblum, RSR Research
10:00-10:50 am Leaving the Catalog BehindBill Gratke, Lamps PlusSanjay Parthasarathy, IndixMike Lapchick, Shotfarm
11:00-11:50 am Where is the customer and what are they buying?Michelle Landis, UnderArmor
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AGENDA - AFTERNOON1:00-1:50pm The Key to Infinite Aisle Success
Justin Stevens, QuirkyJim Sustar, Trademark Global
2:00-2:50pm Why Drop-Ship Changes Everything, and Nothing
Tanya Tremoulet, SOG KnivesMark Hopkins, SkullcandyChad Collins, Accellos
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THE BUSINESS OF OMNI-CHANNEL RETAIL
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APPENDIX
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KEY CHALLENGE(S)
“(In 2012) Amazon posted Web sales of $61 billion, compared to an estimated $7.7 billion for WalMart”
-WSJ, June 18, 2013
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TODAY’S MARKET
• Change is the new normal
• Small becomes big, fast
• Pace is quickening
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DIRECTIONAL INDICATORS• MOBILE CONSUMERS
• FRICTION REDUCTION, EVERYWHERE
• SOCIAL…EVERYTHING
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OMNI-CHANNEL FUNDAMENTALS• Item Management Adaptability
• Item Sell-Thru Velocity
• Item Sourcing
• Frictionless Scale
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ONE CONNECTION
ERP
COMPLETE CLOUD-BASED INTEGRATION TO 10,000’S OF TRADING PARTNERS
RSX = RETAIL STANDARD XMLTHE STANDARD FOR TRADING PARTNER INTEGRATION
RetailersSUPPLIERS, VENDORS,
MANUFACTURERS, DISTRIBUTORS
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ITEM MANAGEMENT• Hundreds of attributes
– Retail, ordering, logistics, pricing & more
• E-commerce readiness
– Marketing content
– Image, digital asset management
• Inventory information
– Current & future quantity
– Location
Quality item
information
Strong e-
commerce presence
Increased consumer
sales
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ITEM SELL-THROUGH• Enable responsive sell-through performance, by location
• Collaboration between retailers and suppliers
• Visibility enables successful customer experiences
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ITEM SOURCING• Endless-aisle retail = exponential item growth
– Annual SKU growth of 60 - 100%
• Customers “expect” two day delivery– Reliance on drop ship due to capex limitations
• Traditional retailer sourcing & merchandising practices do not scale