The Better the System, the Better the Results. Purpose of the Workshop… Introduction to the...

The Better the System, the Better

the Results

Purpose of the Workshop…Introduction to the Baldrige framework as a way to improve the classroom learning system by using systems thinking to ensure continuous improvement.

Expected OutcomesParticipants will:• Gain an understanding of Baldrige categories and

core values as applied to the classroom.

Baldrige Cadre Teachers2006-2007

Elementary 187/576 32.5%Middle 82/307 26.7%High 37/382 9.6%

Baldrige Cadre Trained Teachers2006-2007

0100200300400500600700

Elementary Middle High

Trained

Total

What is your current level of understanding of the Baldrige Classroom Learning System?

Consensogram • Place a light blue dot above the

phrase/number on each poster that best fits your current level of understanding.

• Later, you will place the red dot above the phrase/number on each poster that best fits your level of understanding after the basic training

Use the following questions to analyze our Consensogram data:

• What question are we trying to answer?• What do the data seem to tell us?• What don’t the data tell us? What else might we

want to know?• What good news is here for us to celebrate?• What opportunities for improvement are

suggested by these data?

From Getting Excited About Data, Edie Holcombwww.corwinpress.com

Data Questions

Malcolm Baldrige

Secretary of Commerce 1981 – 1987

Proponent of quality management

Helped draft one of the early versions of the Criteria

Died in July 1987

Baldrige Award named in his honor

The Criteria

Research shows using the criteria improves:

productivity employee satisfaction stakeholder satisfaction performance desired outcomes for stakeholders and investors

Established for businesses by Congress in 1987

Brought to education in the mid 90’s

Recognizes U.S. organizations for their achievements in quality and performance

Promotes quality and performance excellence

Baldrige…The Man

• Baldrige Education Categories• Baldrige Core Values

Baldrige is a practical way of getting better and knowing that you have.

Baldrige is Based on a Systems Perspective

What exactly is a system?

A system is a group of interacting, interrelated, and interdependent components that form a complex and unified whole. For example, you can look at a car as a system. Each part is interdependent upon another to make the car run. If you break down on the side of the road, it’s hard to determine what needs to be fixed without looking at the whole system.

Very simply, a system is a collection of parts (or subsystems) integrated to accomplish an overall goal (a system of people is an organization).

Systems thinking emphasizes the relationships among a system's parts, rather than the parts themselves.

What other systems do you know?

What do we have to do well together?

How will we know if we’re getting better?

Unclear and unfocused (and overwhelmed!) Jim Shipley & Associates, 2003

Random Acts of Improvement Jim Shipley & Associates, 2003

ClassroomGoals & Measures

Aim of theClassroom

ClassroomGoals & Measures

Aim of theClassroom

Aligned Acts of Improvement

Jim Shipley & Associates, 2003

Is the result of a system of continual improvement driven by customer needs, expectations, and requirements.

PERFORMANCE EXCELLENCE

Support Staff

Administrators

Teachers

Parents

Students

Volunteers

High PerformingClassroomLearning Systems


• Leadership• Strategic Planning• Student, Stakeholder &

Market Focus• Measurement, Analysis

& Knowledge Management (Information & Analysis)

• Human Resource* Focus• Process Management• Organizational

Performance Results

*Faculty & Staff Focus in Criteria Book


Baldrige Education Categories

CORE VALUES

Leadership

Student/ Stakeholder

Focus

Strategic Planning

Goals & MeasuresPerforman

ceResults

Human Resource

Focus

Process Manageme

nt

Measurement, Analysis & Knowledge Management

Baldrige Basics


CORE VALUES

Teacher as Leader

Standards, district

expectations, school

goals

Classroom Improvement

PlanGoals & Measures

ClassroomResults

Students as Workers

Classroom & Student Learning Processes

Classroom & Student Data

Baldrige Basics


Performance Excellence in Action

• Things I saw in the video that were SIMILAR to my school experience.

• Things I saw that were DIFFERENT from my school experience.


Support Staff

Administrators

Teachers

Parents

Students

Volunteers

High PerformingClassroomLearning Systems


The organizational best practices that support continual improvement.

Learning-CenteredEducation

Managing for Innovation

Focus on the Future

Agility

Valuing Faculty,Staff, & Students

Social Responsibility

Focus on Results& Creating Value

SystemsPerspective

VisionaryLeadershi

p

Management By Fact

Organizational &Personal Learning


CORE VALUES

Teacher as Leader

Standards, district

expectations, school

goals

Classroom Improvement

PlanGoals & Measures

ClassroomResults

Students as Workers

Classroom & Student Learning Processes

Classroom & Student Data

Baldrige Basics


Focus on the Core Values…

CORE VALUES

As a table team…

1. Individually, read the assigned core values. 2. As a team, design a graphic representation of the core

values and explain why they are important. 3. Reflect on Baldrige Core Values - How can we use Core

Values to create a Classroom Learning System in which responsibilities are shared and students begin to take responsibility for their learning?

Teacher as Leader

Learning Standards

Classroom Goals,

Measures, and Action Plans

Assessing the Classroom Learning System Workbook page 6

StrategicAbove the Line

OperationalBelow the Line

Remember, the Driver Triad sets up change…

NICE TO KNOW

Building a Classroom Dashboard

IMPORTANT

ESSENTIAL

Getting Started – The Driver Triad

Stakeholder Focus

Classroom Goals,

Measures, & Action Plans

Teacher as Leader

Workbook page 19

Assessing the Classroom Learning System

What is Category 1.0 Leadership?

Why is it important?What would it look like in action?

Classroom Resource Guide page 10

• Set and communicate direction• Monitor and communicate progress• Engage students as partners in improving the

learning system

Writing Classroom Mission Statement

Teacher as Leader

Getting Started - The Driver Triad

Teachers, as leaders of the classroom learning system, have a strategic responsibility to…

Workbook page 20-23


A middle school math teacher works with

students in each of her five classes to develop a mission statement.

Batesville MSBatesville, IN

Teacher as Leader


MCW will insert descriptor of photo

Geneva Jr. HighGeneva, OH

Teacher as Leader


Media Center Mission Chilicothe, OH

Teacher as Leader


Mid School Mission

Statement

Tohatchi, NM

Teacher as Leader


Teacher as Leader

Mission statement of a 2nd and 3rd grade Specific Learning

Disabilities classroom.

Getting Started - The Driver Triad Workbook page 20-23

Our mission is to______(do what?)_____(for whom?)_________(how?)

•Why are we here?•What do we have to do well together?

•How will we make it happen?

OR


Teacher as Leader


1. Why are we here? To do what?

2. What do we need to do well together?

3. How will we make it happen?



Progress toward the 3rd grade readinggoal is regularly communicated to students and their families.

Blue = Partially ProficientOrange = ProficientGreen = Advanced

Garnet ValleyElementary School

Glen Mills, PA

Teacher as Leader

Assessing the Classroom Learning System Classroom Resource Guide page 10

I use quality improvement principles in leading the classroom.

Teacher as Leader

• If you haven’t worked with your students to write a classroom mission statement, set a date for beginning the process.

• If you have written a mission statement with your students, what changes would you make in the process?

The process of creating a mission is more important than the what you end up hanging on

the wall.

Team WorkTime

Getting Started - The Driver Triad

Stakeholder Focus

Classroom Goals,


Teacher as Leader

Workbook page 20-23


What is Category 3.0 Student & Stakeholder Focus?

Why is it important?What would it look like in action?

Classroom Resource Guide page 12


Georgia O’Keeffe Elem. SchoolAlbuquerque, NM

Stakeholder Focus


A 5th grade teacher and her students surveyed middle school teachers to determine their level of satisfaction with the readiness of entering

6th graders.

Mesilla Park ElementaryLas Cruces, NM

Stakeholder Focus

Writing and Using Stakeholder Surveys

Workbook page 28-31

Standards, district expectations, school

goals

Next grade/courseParents

Community

Getting Started – The Driver Triad

While state standards, district expectations, and school goals define important stakeholder requirementsfor theclassroom…

…the next grade level or course as well as

parents and the community are also

important stakeholders.

Stakeholder Focus

Classroom Goals,


Teacher as Leader

Grade/Dept.

District

School

Learner

Classroom

Baldrige Systems


Baldrige is…

• A measure of parts and connections.How good are the parts?How good are the connections between the

parts?

• A blueprint for building good, well-connected parts.

• A process for determining which parts and which connections add value and which do not.

• A model for continuous improvement. Jim Shipley & Associates, 2003

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