The Best Kept Secret In Town? 2 Everything we do is Marketing! 3.

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Julius Hamlin Assistant Principal Sussex Central High School How to Significantly Increase Enrollment, Retention, and Graduation Rates with Millennials Thomas Pond CTE Director and Assistant Principal Colonial Heights High School

Transcript of The Best Kept Secret In Town? 2 Everything we do is Marketing! 3.

Page 1: The Best Kept Secret In Town? 2 Everything we do is Marketing! 3.

Julius HamlinAssistant Principal

Sussex Central High School

How to Significantly Increase Enrollment,

Retention, and Graduation Rates with

MillennialsThomas Pond

CTE Director and Assistant PrincipalColonial Heights High School

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The Best Kept Secret In Town?

Is Your School…

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Everything we do is Marketing!

EMBRACE

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“The Rain Effect!”

CONSISTENT PERSISTANCE

DRIP DRIPDRIP

DRIP DRIP

DRIP

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Open HouseTourPresentationConversation (in person or on the phone)Direct Mail (letter, post card, greeting card)Signage (sign, poster, flyer)Advertising (TV, radio, billboard, web banner)Website VisitEmailText Message

DRIPS

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ANYTHINGthat makes them think of

YOU!

DRIPS

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Make each dripCONNECT

BOLDPERSONAL

FUN

ENROLLMENT FUNNEL

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What people remember…

100% FEEL50% TOLD33% READ

ENROLLMENT FUNNEL

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W I F M

ENROLLMENT FUNNEL

What’s In It For Me?

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MEET THEMILLENNIAL

S

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Lost Generation 1883-1900 111+Greatest Generation 1901-1924 87-110Silent Generation 1925-1942 69-86Baby Boomer Generation 1943-1964 47-68Generation X (MTV) 1965-1978 33-46Generation Y (Millennial) 1979-2000 11-32Generation Z (I-Generation) 2001-???? 0-10+

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32Echo Boom Generation

71 million Americans born (Baby Boom-76 million)“Experience is Everything”Friends = FamilyPrefer groups to one-on-one interactionNurturedUnique – Special – ImportantEntitledCelebrate diversityHigh expectationsRewrite the rules

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32Extremely Tech Savvy - Connected

InternetMySpaceFacebookTwitterBloggingInstant MessagingText MessagingVideo GamesUNLIMITED OPTIONS

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32According to: Connecting to the Net Generation (7,705 students)

97% own a computer97% have downloaded music or media49% regularly download music or media94% own a cell phone76% use instant messaging/social network sites66% have a Facebook account60% own a portable music device34% use websites as primary news source28% author a blog44% read blogs

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32According to: Connecting to the Net Generation (7,705 students)

58% create personal content weeklyWebsitesBlogsVideos

68% use cell phone to text message50% prefer IM as primary source of

communication66% log on to IM several times per day15% of IM users are logged in 24/737 – average IM list size

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32Workforce Issues

Team-OrientedWork well in groupsGood multi-taskingInsist on stimulating job environmentExpect frequent rewards“Work to live” – NOT “Live to work”Tuned into their own valueLimited loyalty to employerBoss (no) / Coach or Mentor (yes)

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32Workforce Issues

According to a survey of hiring managers and human resource executives by CareerBuilders.com85% feel Millennials have a strong sense of entitlement

than older workersGreatest Expectations

Flexible work schedulesMore vacation or personal timePromotion within 1-yearHigher pay

MILLENNIAL GENERATION

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Generation Y (Millennial) 1979-2000 11-32Workforce Issues

Mentoring Do’sSupportive work environmentFormal structure neededLots of challenges – provide structure

Breakdown goals into stepsOffer resources and info to meet challenge

Interactive relationshipsHigh expectationsBe prepared for demands

Complaints = Demands

MILLENNIAL GENERATION

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ENROLLMENTTRACKS

EN

RO

LLM

EN

T RE

TEN

TION

APPLICATION

DRIP

DRIP

DRIP

DRIP

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APPLICATIONE

NR

OLL

ME

NT

TR

AC

KR

ET

EN

TIO

N

TR

AC

K

SEPTEMBER FIRST DAY OF SCHOOL

INTERESTLEVEL

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APPLICATION

EN

RO

LLM

EN

TT

RA

CK

RETENTIONTRACK

SEPTEMBER

FIRST DAY OF SCHOOL

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RETENTION

•APPLICATION

•BALANCE OF COMMITMENT YEAR

•END OF YEAR / YEAR 2

•SUMMER

•FIRST DAY

•10 DAYS

•11T

H

DAY

•SEMESTER I

•FIRST DAY – SEMESTER II

•SEMESTER II

•END OF YEAR

BUILD

EVERY

RELATIONSHIP

TO

LAST

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To find and recruit a new student is 10 times:HARDERMORE EXPENSIVETIME CONSUMING

than it is to retain an existing student

WHY?

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FIRST FEW DAYS

RULES

• Curriculum

• Fun

• Engagement

• Building Relationships

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FIRST FEW DAYS

ENGAGEMENT

FUN

CURR.

RULES

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LIGHT AT THE END OF THE TUNNEL

1. Connecting the dots everyday…

2. Experiences

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LIGHT AT THE END OF THE TUNNELCreate an engaging view of the “light”

Must demonstrate to each student:What will their CAREER look like?

Talents/skillsOpportunitiesAdvancement

What will their LIFE look like?ExperiencesFreedomsOpportunities

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LIGHT AT THE END OF THE TUNNELDemonstrate the “light” – Experiences (cool)

Guest speakersField trips

See itFeel itHear itExperience it

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LIGHT AT THE END OF THE TUNNEL

START OF SCHOOL TO GRADUATION

FOCUS FOCUS FOCUS FOCUS FOCUS

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THE WADEFACTOR

CALL TO ACTION

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Create a strong message of valueDRIP that message consistentlyGuard your image/messageWork together as a retention-driven

organizationDevelop the WADE FACTOR

YOUTEAMORGANIZATION

CALL TO ACTION

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“From now on, we live in a world where man has walked on the moon…

it wasn’t a miracle,we just decided to go!”

Jim Lovell– Apollo 13 Commander

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The content from this presentation was presented by Mark C. Perna at the 2011 ACTE conference in St. Louis, MO.

Contact Info:Mark C. PernaTools for Schools, Founder/[email protected]

© 2011 Tools for Schools