Developing a sustainability measurement framework for hotels
The Berkeley Group social sustainability measurement framework
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Transcript of The Berkeley Group social sustainability measurement framework
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The Berkeley Group social sustainability measurement framework
Nicola Bacon & Professor Tim Dixon 28th September 2012
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The team
What we’re going to talk about • Context • How we developed the framework • TesCng the framework • ImplicaCons
DESIGN FORSOCIAL SUSTAINABIL ITYA framework for creat ing thr iv ing new communi t ies
Saffron Woodcraft with Tricia Hackett & Lucia Caistor-ArendarForeword by Sir Peter Hall
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Where have we come from since 2011?
• Social sustainability maHers…but
• Need to define what we mean
• Need to develop beHer framework for assessment
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
What’s changed in the policy landscape?
• Localism • Planning • Well-‐being • Housing & growth package
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Our definiCon
“Social sustainability describes the way a neighbourhood supports individual and collecCve wellbeing. It is about people’s quality of life.
Social sustainability combines design of the physical environment with a focus on how the people who live in and use a space relate to each other and funcCon as a community. It is enhanced by development which provides the right infrastructure to support a strong social and cultural life, opportuniCes for people to get involved, and scope for the place and the community to evolve.”
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
What happens in communiCes is complex
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Community strengths and vulnerabiliCes co-‐exist: this is the starCng point for social sustainability
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Our results show that the social sustainability -‐ the strength of a community and the quality of life of residents -‐ can be assessed. And that new housing developments can rapidly become strong communiCes that provide a good quality of life.
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Our brief: to produce a measurement framework for the Berkeley Group that could be mainstreamed
across their whole business
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Could other frameworks we be used?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
When to measure?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The key elements of the framework
• The starCng point was an exisCng framework • Tailored to Berkeley Group’s developments • Acknowledging the relaConship with wider neighbourhoods
• Making best use of exisCng data • Minimising primary data collecCon • Scoring by range, not absolute number.
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The framework
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The indicators • Three dimensions,
13 indicators, underpinned by 45 quesCons
• Majority of quesCons from naConally recognised surveys or industry frameworks
• Small number created
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Benchmarking
Results benchmarking against comparable local areas using well established psycho-‐ geographic categorisaCons: -‐ OAC first choice -‐ IMD where OAC not possible.
The Hamptons OAC categories
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Data analysis
• Data from residents survey benchmarked against naConal data, z scores then staCsCcally tested
• Only results that had staCsCcal significance reported • Site survey data assessed against industry standards • Created quesCons assessed separately
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Residents survey: 598 interviews across four developments Analysis of naConal data Site survey Contextual interviews
TesCng the framework
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The headline results
When residents survey responses were compared to benchmarks for comparable places: • They feel they belong • They regularly talk to their neighbours • They plan to stay in the community • They report greater feelings of safety walking alone during the day and the night.
Results are based on 598 residents interviews, a site survey, analysis of naConal data plus corroboraCng interviews with local stakeholders.
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Empire Square, Bermondsey Planning consent 2002 Completed 2007 567 homes, 30% affordable Former warehouses
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Empire Square
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Empire Square: what residents value?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
• Pic and v short descripCon Imperial Wharf, Fulham Outline permission 2000 To be completed 2013 1,428 homes, 47% affordable Former gas works
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Imperial Wharf
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Imperial Wharf: what residents value?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The Hamptons, Worcester Park Outline planning 2002, final phase 2009 Completed 2012 645 homes, 33% affordable Former sewage works
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The Hamptons
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The Hamptons: what residents value?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Knowle
• Pic and v short descripCon Knowle Village, Hampshire Planning consent 2003 Completed 2010 701 homes, 31% affordable Former warehouses
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Knowle Village
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
Knowle Village: what residents value?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
The inner city developments
• Broadly similar responses between the two inner city sites
• Strikingly similar results for feelings of safety, posiCve contact with neighbours and residents’ ability to influence
• Safety possibly linked to stronger social networks and trust?
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
What we learnt and the limitaCons
• Contextual interviews helpful • Snapshot approach can be powerful • ExisCng data has gaps • Need to review some indicators • Methodology needs development • This is a bespoke framework.
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
• We can measure social sustainability relaCvely easily • There is potenCal to develop this framework • New housing developments can thrive relaCvely quickly • New housing developments can feel safe in areas that don’t.
CAN WE BUILD PLACES WHERE PEOPLE ARE HAPPIER?
ImplicaCons
• ContribuCng to our understanding of sustainability • PracCcal lessons in creaCng communiCes that work • Shiiing thinking about placemaking to long term stewardship
• Intangibles, lived experience, as important as hard infrastructure.