The basics that we should all remember while communicating digitally.

You should send your e-mail to who you are writing to – not to other people as well.

If it is meant for more than one person, choose who must have this e-mail.

Always include a subject. This helps the reader understand what it is

that you are talking about. This is not where you put your greeting.

ALWAYS include a greeting. Be sure that you introduce what it is that

you are talking about. ◦ Especially if this is a formal e-mail (to a teacher).

Write your letter. ◦ Make sure that you use the same language as you

would use if you were talking face to face. Always include a closing before your name.

Remember that anything you receive is meant for you.◦ Whoever sent it to you may not want you to share

it with others. If you forward something, include the

person who sent it to you so they know you are sharing it.

Do not forward chain mail.

Use the reply function if you are continuing the conversation.◦ If you answer questions, or ask more about the e-

mail. Use Reply-All if you need to communicate

with all of the recipients.

E-mail is for communicating. ◦ Make sure that you use it to write complete messages. ◦ E-mail is not an IM application.

Etiquette!◦ Some messages should be written very formally!◦ Make sure that your language reflects what you want

to say. Re-read your messages

◦ Be sure that you check to see if your spelling is correct.

◦ Make sure that the person reading it is going to understand what you are writing.