The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC,...

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The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur J. Gallagher & Company - Denver

Transcript of The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC,...

Page 1: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

The Art of Execution – How to Develop a Plan that Works for your District

Matt Krell, CSP, CIC, ARM, CRMArea Senior Vice President, Risk ServicesArthur J. Gallagher & Company - Denver

Page 2: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

In preparing for battle I have always found that plans are useless, but planning is indispensable.

Dwight D. Eisenhower

Page 3: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.
Page 4: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Combine the Best Practices of Safe Schools with actions focused specifically

on what is causing the injuries =

FOCUSED (UN)SPECTACULAR PROGRESS

with a planning process that moves you

forward.

Objective

Page 5: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Points to Ponder…………..

We need to be creative!Do we know the obstacles?Do we have a plan?

Page 6: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Close Your Eyes And Pretend You Are In Front Of The Board And Are Asked The Following Questions …………

Page 7: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Mr/Mrs./Ms._________

Specifically, tell me, what is the trend by the number and cost of injuries over the past 2 years by:

1. By location

2. By occupation

3. By type

4. By cause

5. Did you adjust for exposure? (payroll/hours)

Page 8: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Mr/Mrs./Ms._________

What are some of the External Factors impacting injuries

Demographics

(Local) Economy

Budgets/Bonds

District Plan

And………..What Are You Doing About Our Injuries With Regard to The Following Best Practices?

Page 9: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Best Practices

Page 10: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Post Offer StrategiesWhat can you do either before or after an offer has been extended to a new employee to minimize the chance of a bad hire:

Integrity testing

Drug/alcohol screen

Background check

Employers

Workers Comp

Post offer physical

Page 11: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

AccountabilityHow does (should) your Board hold your superintendent accountable

What does that look like to the superintendent, principal, department manager

Finding the things that cause injuriesHow can you do a better job of finding the things that cause injuries (unsafe acts/conditions)

Page 12: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Accident Investigation

How can you improve the accident investigation process?

• Who does it• Are they trained• How are they reviewed?

Page 13: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

TrainingHow can we do a better job of training our employees at hire, monthly, quarterly and annually

How do we always keep safety on the brain?

Page 14: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Safety CommitteeHow do you improve your school or district safety committee? Remember what Doug talked about?

Page 15: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Claims Management/Return To Work What can you do to improve your RTW

efforts? Is it mandatory? Do you know who has not returned to work?

How can we improve communication with injured workers?

Cards Does your local medical facility serve your

needs?Communication

How can you improve your communication with the claims and loss control departments?

Page 16: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

How do you best utilize your ESD resources?

Where does the ESD Safety/Claims dept come in?

Page 17: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Putting It All Together

Page 18: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Knowing is not enough; we must apply. Willing is not enough; we must do .

- Goethe

Page 19: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

2007-8 Annual Risk Control Plan

  GOALS ACTION STEPS RESPONSIBLE PARTIES

COMPLETION DATES

STATUS

Goal 1

                     

1. Evaluate existing committee composition Right people and dept’s2. Create a biz plan3. Develop a proper agenda4. Develop an orientation process for new committee members5. Set up monthly meeting with the Superintendent to discuss progress6. Develop job descriptions for each member

Enhance the safety committee

EXAMPLE EXAMPLE

Page 20: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Questions?

Page 21: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Appendices

Page 22: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Job Description

Pre-OfferHonesty Screen

Job DemonstrationDrug Test

Conditional Job Offer of

Employment

Medical Questionnaire/ Post Offer Tests: Drugs, Psych.,

Comprehensive for Functional

Job Performance Expectations/ Management

Safety Coordinator /

Safety Committee OSHA Life

Safety, Other Regulatory

Compliance

Accident/ Loss Data Review & Analysis

Process

Safety Goals/ Objectives

Safety Promotional Activities

Safety Policy

Safety Rules

Health, Safety, Emergency

Preparedness, Security

Hazard Identification & Evaluation/ Corrective

Action Process

Accident Investigation & Remediation

ProcedureProgram Review Process

Company Orientation

Department Orientation

‘What do your employees need to

know’ (Safety Awareness Training)

Behavioral Safety/

Incentive Programs

Competency Training

In-Service/ Gap

Training

Selection of Medical

Provider(s)

Designated

Relationship/Communication

Process

Communication to Employees &

Acknowledgement

Loss Runs Review/ Claim Reviews

Aggressive Return to Work Program

Job Application > Eligibility

Pre-Loss Management (Loss Prevention)

HiringSafety

Program

Written Policies and Procedures

Education, Training, Awareness,

Competence

Medical Provider/Claims

Management

Wheel ‘O Resources

Page 23: The Art of Execution – How to Develop a Plan that Works for your District Matt Krell, CSP, CIC, ARM, CRM Area Senior Vice President, Risk Services Arthur.

Involve the Employee and the

Supervisor

Maintain Medical Confidentiality

Keep in Contact with Injured Employee

Track Recovery and Progress

Claim Review Process

OSHA Recordable / OSHA 300 Log

Involve the Employee and the

Supervisor

Root Cause, Unsafe Conditions, Unsafe Behavior, Action of Others

Initiate Safety Accountability

ProcessLoss History / Comparative

Analysis

Accident / Incident Reports

Initiate Safety Accountability

Process

Post-Loss Management

(Loss Control)

Days Away from Work, Restrictions

(Mod Duty), Transferred

Accident Investigation/

Safety Implications

Safety Committee