The Advocate Magazine - May | June 2013

advocateM A Y | J U N E 2 0 1 3

Creating Real Sustainabilityin Southwest OntarioThe Accidental Environmentalist

Paving the Way to a Greener,More Sustainable Future

Creating Real Sustainabilityin Southwest OntarioThe Accidental Environmentalist

Paving the Way to a Greener,More Sustainable Future

Cowan Insurance Group1-888-333-6337 | [email protected]

www.cowangroup.ca/kwcma13

A Snapshot of Cowan’s Support to

the KW Chamber in

Take a closer look at the upcoming events,

information and programs available to you through

your Chamber Membership that are sponsored by

Cowan Insurance Group.

2013

Cowan’s One Source Advantage Program - a

insurance package built for both Chamber members and their employees.

Sponsor of the Chamber Golf Scramble on August 12th, 2013

Content Contributor to the KW Chamber Blog.

Title Sponsor of the 2013 Business Excellence Awards Gala.

advocateMAY | JUNE 2013 3

EDITOR-IN-CHIEF:Art Sinclair

EDITOR:Heather Hutchings

DESIGN AND PRODUCTION:Cober Evolving Solutions

PHOTOGRAPHY:Adamski Photography

ADVERTISING AND SALES:David MacLellan – [email protected] Critelli – [email protected] Kienitz – [email protected]

CONTRIBUTING WRITERS:Amir Abd El Halim, Murray Costello, Mary Sue Fitzpatrick,Ian McLean, Brad Muter, Art Sinclair, Tim Sothern, Justin Young

CONTRIBUTORS:Teri Hetherington and Julie Tedesco

ADVERTISING AND COPY DEADLINES:July 19, 2013 for September | October 2013September 20, 2013 for November | December 2013

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The Advocate is a bi-monthly membership benefit publication ofthe Greater Kitchener Waterloo Chamber of Commerce.Advertising content and the views expressed herein are those of thecontributors and do not constitute endorsement by the Chamber.The Advocate follows the Canadian Code of Advertising Standards(1990), copies are available through the Publisher. The Chambercannot be held responsible for any errors or omissions that mayoccur and has the right to edit material submitted. The Chamberwill not accept advertising with competitor comparison claims andhas the right to refuse advertising that is deemed to be false,misleading, or inappropriate.

features

MESSAGE FROM THE CHAIR

4 Energy – What can OntarioExpect?Murray CostelloMESSAGE FROM THE PRESIDENT

5 Energy Critical to WaterlooRegion EconomyIan McLean

ADVOCACY

7 Transportation InfrastructureDemands Continue to EscalateArt Sinclair

PERSPECTIVE ON HEALTH CARE

8 Chamber Partners Committedto Attracting PhysiciansMary Sue Fitzpatrick

AWARDS

10 Business Excellence AwardsWinners

AWARDS

11 Business Excellence AwardsGuests

EVENTS

12 Spring Networking

EVENTS

18 Mark Your CalendarNEW CHAMBER MEMBERS

20 February 1, 2013 toMarch 31, 2013SPONSOR PROFILE

24 BDO Canada LLP,Engaged to make a differenceTim Sothern

IN MEMORIAM

28 Mark Kreller

SPONSORSHIP

30 Chamber Sponsors

departments

FEATURE

14 The Accidental EnvironmentalistJustin Young

COVER STORY

16 Creating Real Sustainability in Southwest OntarioBrad Muter

FEATURE

26 Paving the Way to a Greener, More Sustainable FutureAmir Abd El Halim

advocateMAY | JUNE 2013

WWW.GREATERKWCHAMBER.COM

Energy – What can Ontario Expect?BY MURRAY COSTELLO

There’s no doubt that energy – in its many forms – is instrumentalto the great quality of life Ontarians enjoy in our communities,including Waterloo Region. Energy heats our homes, lights up ourdark winter nights, fuels our vehicles and keeps our industries andmanufacturers humming.

Today, there’s also an increased focus on how our energy choicesbalance with broader environmental goals. In Ontario, as in manyother places around the world, we’re seeing a correspondingdemand for cleaner and greener energy sources, as well as greateruse of conservation and energy efficiency measures to balancefuture demand.

On the electricity generation front, for example, the provincecontinues to move away from coal-fired electricity, which last yearaccounted for only about 3 per cent of the power generated inOntario. A combination of nuclear, hydro, natural gas andrenewables such as solar and wind met the province’s electricityneeds. Since the off-coal plan was implemented, 5,000 megawattsof natural gas-fired electricity and 1,500 megawatts of renewableelectricity have been added to Ontario’s system.

In fact, natural gas is expected to continue playing an importantrole on many fronts: Total natural gas demand is projected todouble in Canada between 2012 and 2035, and in Ontariospecifically, demand for natural gas is expected to increase 60 percent over the next 20 years.

That is because natural gas offers a clean, affordable option tohomeowners, businesses and industry looking to manage costs andcontribute to Ontario’s environmental goals.

Let’s look first at cost. There’s no denying that managing costs ison the minds of all Ontarians, especially when it comes to energybills. Small businesses in this province continue to identify energycosts as one of their key concerns. The good news is thatOntarians are reaping the benefits of natural gas prices that arelower than they have been in a decade. Actual billing data showsthat compared to five years ago, a typical residential customerpaid about $400 less for natural gas last year. Commercialcustomers have saved as much as $15,000 a year, and industrialcustomers have saved between $8 million and $20 million a year.Province-wide, that translates into an annual savings of about $4billion, a significant contribution as our economy returns from therecent slowdown.

These affordable natural gas prices, which are being driven by theeconomic recovery of massive natural-gas supplies throughout

North America, are expected to remain affordable through to atleast 2025. This offers business and industry reliable, stable inputcost projections. This has particular resonance here in theWaterloo Region, where one in five jobs today are generated bythe manufacturing sector.

Natural gas has a lot to offer on the environmental front. It’s thecleanest burning conventional fuel that exists today, with onlyabout half of the emissions of coal and oil. It produces significantlylower emissions of CO2, nitrogen oxides – which are a pre-cursorto smog – virtually no particulate matter and significantly loweremissions of the acid rain-causing pollutants sulfur dioxide andnitrogen oxides.

Another exciting avenue is the renewed interest in natural gas as avehicle fuel in the transport sector for both return-to-base fleetsand long-haul applications, in either its compressed (CNG) orliquefied (LNG) form. The use of CNG and LNG has thepotential to not only deliver lower fuel costs but also tosignificantly lower CO2 and other GHG emissions. The Highway401 corridor – Detroit to Montreal – for example is an idealopportunity to use LNG in the heavy-duty truck market.

Balancing our future energy needs with our environmental goalswill continue to be top of mind as we work to maintain ourunparalleled quality of life here in Waterloo Region, throughoutthe province and across the country. Ensuring we have access todiverse, affordable and abundant sources of energy will help usmeet that challenge.

message from the chair

4 WWW.GREATERKWCHAMBER.COM

ABOUT THE AUTHOR

Murray CostelloCHAIR, BOARD OF DIRECTORS

Murray Costello is the Union Gas DistrictManager for Waterloo/Brantford. He isaccountable for the safe and efficientconstruction, operation and maintenance ofthe natural gas distribution system withinthe district.

Murray received his Engineering Degreefrom the University of Waterloo and is anactive community volunteer.

message from the president

Energy Critical to Waterloo Region EconomyBY IAN MCLEAN

A survey of Waterloo Region businesses on priority public policyissues will probably identify taxes (municipal, provincial andfederal) at the top of the list. Maintaining a tax regime that iscompetitive with neighbouring jurisdictions domestically andinternationally is a persistent challenge. Over the past decade,securing and retaining skilled employees has also becomeprominent. The recent federal budget confirmed the workforcedevelopment portfolio is a priority for employers across Canada,regardless of geographic region or sector.

But an issue that is climbing the list is energy supplies and pricing.The Canadian Manufacturers & Exporters (CME) has noted thatenergy is the challenge of the 21st century. As demand increasesand costs for major energy sources continue to skyrocket,companies must find new ways to gain efficiencies and reducegreenhouse gas emissions. A reliable, sustainable, and cost-competitive supply of energy is essential to the development ofCanada’s economy.

The Canadian Chamber of Commerce (CCC) paper Electricity inCanada: Smart Investment to Power Future Competitiveness releasedin January of 2013 noted that the availability of reliable, abundantand comparatively inexpensive electricity that has minimalenvironmental impacts both as an input to economic activity andas an export commodity will have a direct impact on Canada’sfuture growth and competitiveness.

We are an energy nation and the CCC indicates we will continueto be one in the long term. In fact, the demand for energy inCanada will double between now and 2050. From a historicalperspective, there is not a lot of time in which to change energyproduction practices. Oil, natural gas, coal and hydro will continueto drive our energy systems for the short term. The use ofrenewable energy sources such as biomass, solar and wind willgrow but will remain a small portion of the total energy systemunless advancements in storage technologies are achieved.

Clearly, from the perspective of two of Canada’s largest businessadvocacy groups, energy is a significant priority now and into thefuture.

Last June, our Chamber hosted Cindy Christopher, Manager ofEnvironmental Policy and Planning for Imperial Oil who

addressed the growing global demand for energy. She referenced areport by ExxonMobil that projected the global population willreach nine billion by 2040, compared to seven billion today. Ofsignificant importance is a growing population base in Africa, Indiaand China who are experiencing a higher standard of living that isinfalting global energy demand.

Energy use in the industrial sector will increase by 30 percent andcommercial transportation energy resulting from a globallyconnected economy will also rise. The bottom line for us all is thatincreased energy demand will require advancements in energyefficiency technology. Energy is a major international businessissue as well as a local, provincial and national priority.

One of the premier events in our Chamber calendar is the annualEnergy and Environment Forum. We started this event in 1987,which is another indication of the strong sense of innovation andentrepreneurship across our community. The environmentalportfolio was not at the top of the national business agenda aquarter century ago, however through the vision and foresight ofour membership we are strongly positioned for changing globalenergy markets.

The 2013 Chamber Energy and Environment Forum will featurean impressive roster of speakers across the portfolios, includingkeynote speaker Jim Prentice, Vice Chair of CIBC and a formerfederal Environment Minister. The challenges for local business interms of cutting energy costs are significant, however throughdialogue such as our forum we can emerge as national leaders inremaining competitive in the global marketplace. To registerplease visit the Chamber website.

5advocateMAY | JUNE 2013

ABOUT THE AUTHOR

Ian McLean

Ian McLean is President and CEO of theGreater Kitchener Waterloo Chamber ofCommerce.

awards nominations


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advocacy

Transportation Infrastructure Demands Continueto EscalateBY ART SINCLAIR

In Waterloo Region, the major infrastructure project that hasdominated the local transportation agenda is the proposed LightRail Transit (LRT) system. The political decisions have been madeand the project is proceeding on schedule and hopefully on budget.We all hope that pattern is maintained until the first train travelsdown King Street.

The LRT is a regional initiative however equally important for thelocal business sector is inter-regional transportation. The highestitem on that agenda is a new Highway 7 between Kitchener andGuelph which appears significantly closer to construction than oneyear ago. As our Chamber and other stakeholders have emphasizedto Queen’s Park, the new route is important not only forconnections between the aforementioned centres but alsoproviding an important eastbound link to the GTA. As thepopulation of the Greater Golden Horseshoe escalates over thenext two decades, the necessity of this route will increase as well.

A persistent and growing issue for Waterloo Region, Ontario andCanadian business is border infrastructure. In 2010, $645 billionworth of goods and services travelled between Canada and theUnited States, with more than one-quarter moving through theWindsor-Detroit corridor, the highest volume crossing in NorthAmerica.

Last June, Prime Minister Harper and Michigan Governor RickSnyder announced that a new Canadian-financed structure will beconstructed to relieve the volume of commercial traffic on theAmbassador Bridge, where 29,000 trucks travel daily. The newbridge will be completed by 2018.

Equally important for southern Ontario and Waterloo Region isinfrastructure into the State of New York and ultimately theEastern Seaboard. The Economic Development Corporation forthe City of Fort Erie estimates that 55 percent of the entirepopulation of the United States and 62 percent of the Canadianpopulation is located within a 500 mile radius of the Peace Bridge– North America’s second highest volume border crossing.

For Waterloo Region, the priority is a transportation system toreach Niagara border crossings. Business groups in the NiagaraRegion and the Ontario Chamber of Commerce have been long-

standing supporters of a Mid Peninsula Trade Corridor, aproposed highway to serve as an alternative route to the QueenElizabeth Way (QEW) and other existing roads that arechallenged to meet increasing commercial traffic volumes. It isestimated that one million trucks use the Niagara border crossingsto haul freight into the United States from Canada annually.

Not unlike Highway 7, the Mid-Peninsula Corridor has been thesubject of intense debate across the western side of the GoldenHorseshoe since serious consideration commenced over a decadeago. Former Premier Mike Harris announced in 2001 at aGrimsby hotel that the project would proceed. The Liberalgovernment elected under Dalton McGuinty stalled and essentiallystopped the highway prior to the 2011 provincial election, acancellation that has not generated the public attention of gas-fired power plants just east of the Niagara Region. Tim Hudak, asthe MPP for Fort Erie, has announced that should he assume thePremier’s Office the highway will be expeditiously built.

Kalvin Reid of the St. Catharines Standards wrote in 2010 thatwhen the Ontario government indicates that existingtransportation routes can be expanded as an alternative to the Mid-Peninsula, they are hopefully not considering the QEW. The mainthoroughfare of the Niagara Region already places excessivepressure on valuable farmland and there simply is no room tostretch the already massive highway running beside Lake Ontario.

A new Highway 7 is immensely important for Waterloo Regionbut the provincial demands for transportation infrastructure are farfrom resolved.


ABOUT THE AUTHOR

Art Sinclair

Art Sinclair is the Vice PresidentPolicy and Advocacy for the GreaterKitchener Waterloo Chamber of Commerce.


perspective on health care

Chamber Partners Committed to Attracting PhysiciansBY MARY SUE FITZPATRICK

Health care is a significant issue for all of us and having access tohealth care professionals is critical to the well being of families inour region. However, many families, locally and across theprovince, do not have the benefit of being under the care of afamily practitioner.

This is why the Chamber’s physician recruitment program is animportant community health care initiative.

The Chamber Health Care Resources Council oversees a numberof programs throughout the year to attract new family physiciansto serve the health care needs of our residents. Since the programwas launched in 1998, the Chamber, working with communityinterests, has successfully attracted over 150 family practitioners.The successes we have achieved would not be possible without thesupport and involvement of our community partners.

Funded through generous corporate, municipal and personalsupport, these partners are helping to better primary health carefor all of us. It is important that they be recognized for theircommitment. Their names and logos are listed here and we askChamber members to note who they are and to recognize them fortheir contributions.

The most central program that they support is the annualphysician recruitment weekend over which we host first andsecond year family medicine residents and their partners interestedin practice and employment opportunities in Kitchener-Waterloo-Woolwich. This coming November we will be celebrating our15th year of showcasing the community to these young health careprofessionals.

The Family Medicine Resident Weekend, as well call it, hasproven to be one of our most successful recruitment tools and hasdrawn many family physicians to local community practices overthe past fourteen years. We have historically recruited three tofour new family practitioners each year through this initiativealone. Given the success of this past year’s weekend and theinterest expressed in local practice opportunities, from residentsacross Ontario and those training in the local family medicineprogram, we expect that number will be even greater.

Our physician recruitment sponsorship partners’ generousinvestment and support also helps the Chamber to recruitphysicians throughout the year.

Over the past six months, the Chamber Health Council has beenworking with a number of family medicine residents nearinggraduation, some of whom are training in K-W, as well asestablished family practitioners from across the province.A number of personal community visits have been arranged forthese young practitioners who have met with local familyphysicians and toured a number of K-W practice opportunities.These doctors and their partners were very impressed with thearea and they have made commitments to practice here.

To date, four have joined local family practices and four are in theprocess of finalizing their decisions to join existing practice groupsin 2013. In 2012, a total of eight family physicians establishedK-W practices.

From 40,000 residents in 1998 without a family physician to20,000 today, the Chamber’s recruitment efforts have been verysuccessful. While the situation is dramatically better than it waswhen the Chamber first became involved, the family physicianshortage is not yet solved.

The progress we have realized to date is the direct result ofongoing financial support from the local business community andthe municipalities, and that continued support is critical to theachievement of our goal.

The Chamber Health Care Resources Council sincerely thanks allof our partners for their generous investment in this importantcommunity health care initiative. With their continued support,five years from now we want to be able to say that every one of ourresidents has access to a family physician and the best primary carepossible.

ABOUT THE AUTHOR

Mary Sue Fitzpatrick

Mary Sue is Vice President Family PhysicianResources and Health Advocacy.

perspective on health care


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awards


Business Excellence Awards Winners

1) VICTOR SAVTCHOUK, PRESIDENT OF ALARMSHIELD RECEIVES THE INTEGRATION AWARD FROM JILL BRUSH, LIBRO FINANCIAL GROUP

2) KEVIN MADILL (R), CO-FOUNDER OF MIOVISION TECHNOLOGIES RECEIVES THE YOUNG ENTREPRENEUR OF THE YEAR AWARD ON BEHALF OF KURTIS MCBRIDE FROM DOUG SPARKES, CONRAD BUSINESS,ENTREPRENEURSHIP AND TECHNOLOGY CENTRE

3) JIM HALLMAN (R), CHAIR OF THE BOARD OF TRUSTEES FROM THE LYLE S. HALLMAN FOUNDATION RECEIVES THE NON-PROFIT/CHARITABLE AWARD FROM JIM HINTON, BORDEN LADNER GERVAIS LLP4) STEPHANIE DELL (R), HUMAN RESOURCES MANAGER AT MTE CONSULTANTS RECEIVES THE HEALTH & WELLNESS IN THE WORKPLACE AWARD FROM MALCOLM MAXWELL, GRAND RIVER HOSPITAL

5) WANDA RICHARDSON (R), DIRECTOR OF REGIONAL DEVELOPMENT FOR HATCH MOTT MACDONALD RECEIVES THE ENVIRONMENT & SUSTAINABILITY AWARD FROM MURRAY COSTELLO, UNION GAS LIMITED

6) PETER VISSCHER (R), SPACE/ROBOTICS MANAGER FROM ONTARIO DRIVE & GEAR RECEIVES THE INNOVATION AWARD FROM TENILLE KENNEDY, BLACKBERRY (MIDDLE)7) DAVID MARSKELL, CEO OF THEMUSEUM RECEIVES THE HOSPITALITY/TOURISM AWARD FROM MARY D’ALTON, WATERLOO INN CONFERENCE HOTEL

8) KATHERINE MCKINNON (R) AND MIKE TOLAN (MIDDLE) FROM CRAWFORD & COMPANY RECEIVE THE PROFESSIONAL DEVELOPMENT & WORKPLACE TRAINING AWARD FROM DR. JOHN TIBBITS, CONESTOGACOLLEGE INSTITUTE OF TECHNOLOGY AND ADVANCED LEARNING

9) BILL PEGG (R) RECEIVES THE VOLUNTEER OF THE YEAR AWARD FROM DR. MICHEÁL KELLY, LAURIER SCHOOL OF BUSINESS & ECONOMICS

10) TRACEY JOHNSTON-ALDWORTH (R), CEO OF TRACES SCREEN PRINTING LTD. RECEIVES THE BUSINESS OF THE YEAR (20 EMPLOYEES AND UNDER) AWARD FROM JOHN DEANS, S.G. CUNNINGHAM LTD.11) DOUG GROSFIELD (R), CEO OF XYLOTEK RECEIVES THE BUSINESS OF THE YEAR (OVER 20 EMPLOYEES) AWARD FROM PEGGY JARVIE, UNIVERSITY OF WATERLOO

12) JIM ERB (R) RECEIVES THE MICHAEL R. FOLLETT COMMUNITY LEADER OF THE YEAR AWARD FROM KAREN MASON, EQUITABLE LIFE OF CANADA

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awards



Business Excellence Awards Guests

networking


Spring Networking

1) SHANNON DALLYN, WAYNE THOMAS AND LESLEY WARREN

2) FARAH MOHAMED AT THE PODIUM

3) THE CROWD LEARNING HOW THE BOTTLING PROCESS WORKS

4) PATRICK GASKIN SHARING THE FUTURE OF HEALTHCARE AT CAMBRIDGE MEMORIAL HOSPITAL

5) KAREN REDMAN WITH LOCAL HIGH SCHOOL STUDENTS

6) SOME OF THE CROWD AT THE POINT OF VIEW LUNCHEON WITH LOCAL HOSPITAL CEOS

7) REGIONAL CHAIR KEN SEILING AND MAYOR BRENDA HALLORAN

8) CHAMBER CHAIR MURRAY COSTELLO WITH LOCAL HOSPITAL CEOS PATRICK GASKIN,DON SHILTON, MALCOLM MAXWELL

9) PAT FRETWELL, GREG SCHOTT, ZENIA HORTON AND DON WALES AT THE BA5


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10) PAUL MAXWELL OF MAXWELL’S MUSIC HOUSE SPEAKING TO THE CROWD AT THE BUSINESSAFTER 5 EVENT

11) KAREN REDMAN WITH THIS YEAR’S KEYNOTE SPEAKER FARAH MOHAMED

12) JEFF MACINTYRE WELCOMING THE CHAMBER YOUNG PROFESSIONALS CROWD AT WINEXPERTKITCHENER SOUTH

13) RYAN VANDYK, JEFF HORST, MAC GRAHAM NEAR THE WINE BARRELS AT THE CYP EVENT

14) KATIA ZEMLYANUKINA & JEFF SHEPPARD (BOTH OF COLDWELL BANKER)15) THE CROWD AT GOLF’S STEAK HOUSE FOR FEBRUARY’S BA516) MALCOLM MAXWELL SPEAKING TO SHORTENED EMERGENCY WAIT TIMES!17) MPP JOHN MILLOY AND FARAH MOHAMED


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feature


The Accidental EnvironmentalistBY JUSTIN YOUNG

Launching a new business is no less daunting than the first time ababy bird jumps out of the nest. Just like your business it doesn’tknow if it can fly until it makes the leap. On my bucket list of lifewas an idea to build and launch a business from scratch with abrand people understood, hire our own staff, and invest in our owninventory and assets. Our mistakes would be ours alone and sowould be our wins. In 2007 Waterloo presented such anopportunity. After doing a deep research dive into the region, thewest side, and predicting all the great things that lie ahead for thisarea we sold our previous store and made the leap to build the firstbusiness of size on the west side of KW.

Well the baby bird didn’t fly so well, the road we now know as IraNeedles unknowingly to us completely closed down for 5 monthscutting off traffic to the south, our opening marketing plan didn’tpenetrate awareness of our location and lastly we underestimatedhow difficult it is to change customers’ shopping habits. The lackof complementary retail and west side services left us withdramatically lower sales than we expected which could haveresulted in financial ruin.

Being a cancer survivor you learn that losing is not an option in lifeand the same applies to business. We re-focused our efforts bylooking at every controllable action within our operation. Theresults have been staggering. We started to do common sensethings like training our staff to turn off lights when not in use.This resulted in reducing consumption 11% in our first year. Thenwe got excited about the savings. Since then we have invested inmotion sensors for non customer facing areas and timers forelectrical devices to shut off automatically when not in use. Wereplaced high consumption metal halide parking lot lights withinduction that use 75% less power and have a longer life. Wechanged our display light fixtures to pull chains instead of being onall the time. We changed our lit displays to turn on at peak timesonly. We replaced warehouse lamps from 32W to 28W long lifelamps. And more recently we invested in swarm technology thatmanages peak HVAC demand by synchronizing our 6 rooftop

units. This past fall we installed CO2 monitoring sensors thatmanage the amount of fresh air into the building so we don’t wasteheated air. Since we became conscious of electricity we fund onefull time employee per year with our annual savings. In 2013 wewill have surpassed over 1 million kwh’s saved. Our future planswill be to convert our exterior wall lamps to LED, and convert ouremergency light system to T8 LED lamps which alone will reducepower another 5%. Most projects after rebates have a payback ofaround 2 years. This year our store will have 250 solar panelsinstalled on our rooftop which will signify just how serious we areabout making a difference to our customers and our community.

Since becoming conscious of general consumption we haveexpanded our thinking into many other areas. We collect rainwaterto use in our garden centre. We figured out a better way to handlesolid waste and have reduced our waste to landfill from 5 metrictons per month to 2.42 tons per month for the last 20 months.

There is no better return on invested capital than conservation. Itis the ultimate hedge for the future. As costs go up and they willcontinue to do, so do the savings go up and payback periodsshorten. There are no management expense ratios, no volatility, notrading fees, and no valuation bubbles in saving energy and waste.The dividends continue to pay as sure as you will turn the lights ontomorrow.

ABOUT THE AUTHOR

Justin Young

Justin Young is the owner and operator of theCanadian Tire Store located at Ira Needlesand Erb Street. He has owned stores inThompson, MB, and Espanola. He holds a BAin Economics from the University of WesternOntario.

feature


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cover story

Creating Real Sustainability in Southwest OntarioBY BRAD MUTER


The waste management sector has undergone a remarkablerenaissance in the past few years. At Waste Management, we liketo think of waste management as a manufacturing process. Webring in raw materials and then we process that material in toother things that have higher values. Whatever is left over we thendispose of in an environmentally responsible way.

It used to be that most waste material was simply trucked straightto disposal sites. That’s no longer the case. In the GTA andWestern Ontario areas, Waste Management has implementedSingle Stream Recycling (SSR). This material is processed at ourSSR Materials Recovery Facility (MRF) in Cambridge, Ontario.WM has invested over $30 million locally in this state of the arttechnology to sort and recycle various materials. By having thisfacility available, our customers have the unique experience ofutilizing one front load container for all their recycling materials,such as paper, containers, plastic, glass and cardboard.Additionally, WM can now route our trucks more efficiently whichreduces their impact on the environment by cutting down thehours they are on the road. Along the same lines, WM has alsoopened a first of its kind, Single Stream Construction andDemolition processing facility in Etobicoke, Ontario. This sortingfacility allows projects to increase diversion results, helpingbuilders attain LEED certification recognition and awards for theprojects they are working on.

Given the importance of finding an environmentally sound way totreat organic wastes, WM has invested significantly in providingorganics collection throughout Southern Ontario. We have

partnered with the New Harvest Power facility in London,Ontario to process organics with anaerobic digestion that not onlyproduces high quality fertilizer, but also produces energy that isconverted and sold to the power grid. Waste Management is theonly national hauler providing Organic services directly tocustomers.

Waste Management’s commitment to effective management of thewaste we collect has been acknowledged by The Wildlife HabitatCouncil (WHC). WHC is a nonprofit, non-lobbying group ofcorporations, conservation organizations and individuals dedicatedto restoring and enhancing wildlife habitat. The WHC’sCorporate Wildlife Habitat Certification/InternationalAccreditation recognizes commendable wildlife habitatmanagement and environmental education programs at individualsites through the organization’s Wildlife at Work program. In2011, Waste Management had 110 Wildlife at Work and 18Corporate Lands for Learning certifications. We are pleased thatWaste Management’s Twin Creeks Landfill and EnvironmentalCentre located in Watford Ontario has been continuously WHCCertified since 1996. As well, the following additional facilities areCertified: Glanbrook Landfill, ON; Ottawa WM facility, ON;Petrolia Landfill, ON; Richmond Landfill, Napanee, ON; MagogLandfill, QC; Ste. Sophie, QC; St. Nicephore, QC.

While Waste Management has made remarkable strides to assurethat there are state of the art methods for processing and disposingof waste, we have also updated the way we collect it. For example,in the Ottawa Region, Waste Management has commissioned a

CAMBRIDGE MATERIAL RECOVERY FACILITY FOR SINGLE STREAM RECYCLINGA WASTE MANAGEMENT WILDLIFE HABITAT CERTIFIED LANDFILL SITE

cover story

CNG filling station at our Ottawa facility. This facility is alsohome to the more than 25 trucks that are routed daily to provideservice to the residents of the Ottawa Region, with an additional 9commercial/industrial vehicles fueled by CNG planned for 2013.

Lastly, none of these achievements would be very successful if wewere not able to couple them with how we service our customers.Not only have we centralized our dispatch across Eastern Canadato ensure that every customer touch is handled withprofessionalism and the latest in logistic technology, but we havealso introduced some specific service offerings for sectors of themarket that require them. For example, we have added a BuildersDirect Construction Service program to provide specializedsupport for Large Contractors in Ontario which allows us toprovide escalated same day services. Additionally, WMSustainability provides a special suite of services to our largercustomers, including Waste Audits and monthly diversion reportswhich allow customers to meet their diversion and sustainabilitygoals. Waste Management is proud to be an EnvironmentalService provider to many of Canada’s Top Corporations.

At Waste Management we take a very different approach to ourcustomers. Our Service and Safety records are the best in the

industry, we take pride in helping customers divert more wastefrom landfills and help them manage their diversion rates yearover year. Waste Management is exceptionally proud to continueto provide these great service offerings to our customers in theWaterloo Region and throughout Canada. Through our focus oninvesting in new technologies and services designed to ensure thatwe make the best use of the waste we collect, we are confident thatwe can help the Waterloo Region become one of the world’sleaders in sustainable environmental management.


ABOUT THE AUTHOR

Brad Muter

Brad Muter, Area Vice President of WasteManagement, has over 30 years of experiencewithin the waste industry. Brad continuallyfocuses on achieving market base profitabilityand is the recipient of several Best MarketArea Summit Awards as well as WildlifeHabitat Council Certification for severallandfill sites.

ARIEL PHOTOGRAPHY OF WASTE MANAGEMENT’S TWIN CREEKS LANDFILL SITE LOCATED IN WATFORD, ONTARIO

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events

Mark Your CalendarBY CHAMBER STAFF


May 7, 2013Second Foundation Chamber YoungProfessionals Networking Event

5:30-7:30pmLocation: Workplace OneMember: $5General Admission: $10

You are invited to join us to develop keyrelationships, build your business networkand connect with other young professionalsand business leaders at this casualnetworking event.

Title Sponsor:

May 10, 2013Leadercast 2013 powered bySaveONenergy

8:00am-4:30pmLocation: BingemansTicket: $75

Jack Welch, Coach K, Condoleeza Rice,John C. Maxwell – just to name a few ofthe world-class speakers that will be a partof this leadership development eventbroadcast live from Atlanta to hundreds ofvenues around the world. It’s a day ofexceptional motivation, inspiration,education, not to mention greatnetworking.

Leadership Sponsor:

May 13, 2013100 Mile and Beyond Feast:The Canadian Experience

6:00-10:00pmLocation: Waterloo Inn Conference HotelTicket: $150 Table of 8: $1200

For three decades Anita Stewart has beenon a quest to discover...to really pindown...the essence of Canadian cuisine.For years it seemed to be a moving target.Now, finally, she has eaten and traveledwidely enough to share personal insights,tastes and experiences, and has come to therealization that there's no mystery tocooking. Great cooks listen to their hearts.Anita will be collaborating with Chef LoriMaidlow to prepare a menu of a regionallydiverse Canadian cuisine. Join hostAndrew Coppolino to hear her opinions,stories about some very special places andtaste the pure sensual pleasure of ourcountry.

Platinum Sponsor:

Gold Sponsor: Gowlings LLPSilver Sponsors: BDO Canada LLP,

Conestoga MallBronze Sponsors: Cowan Insurance

Group, Union GasMedia Sponsors: 570 News, Waterloo

Region Record

saveonenergy.ca

events


TH I S I S THEBRUNCHTHEY LOVE THE BEST

Mother’s DayBrunch May 12th

WATERLOO INN475 King N., Waterloo ON

www.waterlooinn.com519 884 0220

Father’s DayBrunch June 16th

May 22, 2013Manulife Chamber Academy:Utilizing Social Networks Effectivelyfor Business Development

8:00-10:00amLocation: Chartwell Westmount RetirementResidence

Member: $20General Admission: $25

Join host, Jeff Horst from echosims todiscover which social networks are best forpromoting your business so you can startattracting clients and stop wasting your timetrying to do too much. There’s more thanFacebook and Twitter out there andunderstanding what is best for your business isthe first and most important step in decidingto leverage the power of social media.

Title Sponsor:

May 23, 2013Point of View: Southbridge Health

11:30am-1:30pmLocation: Holiday Inn Kitchener-WaterlooMember: $40General Admission: $50 Table of 6: $225

Watch the website for more details.

Title Sponsor: Yorkville Asset Management

May 29, 2013Manulife Chamber Academy:Practical Cyber Security for EveryBusinesses

8:00-10:00amLocation: Chartwell WestmountRetirement ResidenceMember: $20General Admission: $25

With the exponential growth of theInternet as the preferred means for globalbusiness communication and electroniccommerce, there has also been a similargrowth in hacking and attacks on business.Doug Blakey from WatSec® will avoid"techno-speak” and focus on a simple,effective understanding of the cybersecurity problem that every organizationnow faces. He will also offer practicalsolutions to this problem by explaining howto ensure that the organization becomesand remains significantly more secure.

Title Sponsor:

May 31, 2013Networking Breakfast

7:15-9:00amLocation: Waterloo Inn Conference HotelMember: $28General Admission: $35

Watch the website for more details.

Media Sponsor:

June 5, 2013Manulife Chamber Academy:Knowing When to Upgrade

8:00-10:00amLocation: Chartwell WestmountRetirement Residence


Technology changes faster than most of uscan keep track of and one of the hardestdecisions for any business, not matter itssize, is knowing when to upgrade. AdamSmith from My IT Guy will detail newtrends and how to identify issues in order tofigure out when it’s time for an upgrade.

Title Sponsor:

(continued on page 27)

new members


February 1, 2013 to March 31, 2013

A Body in Motion RehabPhysiotherapistsKeri Martin Vrbanac, Owner70 Victoria Street North, Suite EKitchener, ON N2H5C2Email: [email protected]: http://www.abodyinmotion.caPhone: (519) 579-3746Fax: (519) 883-0450

Bluelemonlime.comAdvertising - InternetAndreas Arvanitis, President55 Bridgeport Road EastWaterloo, ON N2J2J7Email: [email protected]: http://www.bluelemonlime.comPhone: (519) 572-0241Fax: (519) 747-4302

Brian BennettHonorary Member372 Deer Ridge DriveKitchener, ON N2P 2S5Email: [email protected]: (519) 591-7302

Budget Blinds of KitchenerBlindsMark Riffer, Owner106 Woodbend CrescentWaterloo, ON N2T 1G9Email: [email protected]://www.budgetblinds.comPhone: (226) 647-0226

Business ImprovementCoaching and ConsultingCoachingPeter Csaszar, Coach/Consultant116 Kenneth AvenueKitchener, ON N2A1W2Email: [email protected]: http://www.peterjcsaszar.comPhone: (519) 404-4441

CAA Travel - KitchenerTravel AgenciesMichelle Dolezel, Manager655 Fairway Road SouthKitchener, ON N2C 1X4Email: [email protected]: http://www.caasco.caPhone: (519) 893-9604Fax: (519) 741-1841

CAA Travel - WaterlooTravel AgenciesSusan Clift, Manager572 King Street North,Waterloo, ON N2L 6L3Email: [email protected]: http://www.caasco.comPhone: (519) 746-8875Fax: (519) 746-7866

Capital One Road to the Roar 2013Recreation & LeisureLeslie Gallacher, Event Manager83 Vista CrescentKitchener, ON N2M 4C8Email: [email protected]: http://www.roadtotheroar.comPhone: (519) 573-8075

Care SolutionsMarketing ConsultantsCarolyn West, Owner230 Dolph Street North,Cambridge, ON N3H 2A7Email: [email protected]: (519) 212-2626

Cohen Highley LLPLawyersLori Sprott, Lawyer55 King Street West, Suite 1002Kitchener, ON N2G 4W1Email: [email protected]: http://www.cohenhighley.comPhone: (226) 476-4444Fax: (519) 576-2830

Dominion Lending Centre PlatinumGroup Tracy ValkoMortgage BrokersTracy Valko, Broker/Owner1187 Fischer Hallman Road, Suite 627Kitchener, ON N2E 4H9Email: [email protected]: http://www.tracyvalko.caPhone: (519) 722-4175Fax: (519) 745-9437

Dusty Roads Ink CorporationAdvertising Agencies & ConsultantsLaurie Watson, President504 Banffshire CrescentKitchener, ON N2R 1X1Email: [email protected]: (519) 954-6676Fax: (519) 954-8433

Dytrem CorporationBusiness ConsultantsStephan Tremblay, President & CEO7 Cathay Street, Suite 100Cambridge, ON N1R 4V1Email: [email protected]: http://www.dytrem.comPhone: (519) 620-9828Fax: (519) 629-3524

Graf-Martin Communications Inc.Marketing ConsultantsEllen Graf-Martin, Founder/ManagingDirector40 Church Street WestElmira, ON N3B 1M7Email: [email protected]: http://www.grafmartin.comPhone: (519) 342-3703

Hillside Professional Inc.Accounting & Bookkeeping ServicesBrent Hutzal, Founder & Sr. AccountManager34 Paige StreetKitchener, ON N2K 4P5Email: [email protected]: http://www.hillsidepro.comPhone: (519) 279-6488

Jeff Sheppard - Coldwell BankerPeter Benninger Realty, BrokerageReal Estate Brokers & Sales RepresentativesJeff Sheppard, Sales Representative508 Riverbend Drive,Kitchener, ON N2K3S2Email: [email protected]://www.waterlooregionliving.comPhone: (519) 742-5800Fax: (519) 742-5808

JS1 Solutions Inc.Management ConsultantsJaiveer Singh, President55 Stewart Street, Unit 529Toronto, ON M5V 2V1Email: [email protected]: (416) 528-4897

Julianne Costigan - Wild About StyleStudentJulianne Costigan, Owner33 Charles Street East, Suite 1603Toronto, ON M4Y 0A2Email: [email protected]: (519) 591-9915

Keith Marshall Realtor - RoyalLePage Grand Valley RealtyReal EstateKeith Marshall, Owner370 Highland Road West, Unit 15CKitchener, ON N2M 5J9Email: [email protected]: http://www.keithmarshall.caPhone: (519) 729-4116Fax: (519) 745-8460

Macfarlane CommunicationsCommunication & Public Relations ConsultantsCatriona Macfarlane-Davies, President444 Victoria Road North, Unit 406Guelph, ON N1E 5J8info@macfarlanecommunications.comwww.macfarlanecommunications.comPhone: (519) 546-3448

Maxsys Staffing and ConsultingEmployment AgenciesMerrilee VanSpronsen, BranchManager871 Victoria Street North, Suite 220Kitchener, ON N2B 3S4Email: [email protected]: http://www.maxsys.caPhone: (519) 569-4033Fax: (519) 569-4035

Nougat Bakery & DelicatessenBakersJohn(Jay) Konduros, President600 Queen Street SouthKitchener, ON N2G 1X1Email: [email protected]: http://www.nougat.caPhone: (519) 570-1303Fax: (519) 570-1289

Optikon Corporation Ltd, TheScientific InstrumentsFarid Dhanani, Controller1099 Guelph StreetKitchener, ON N2B 2E4Email: [email protected]: http://www.optikon.caPhone: (519) 745-4115Fax: (519) 745-6922

Papa Joes Hot KettleRestaurantsCharoula Patsalis, Owner2492 Cedar Creek RoadAyr, ON N0B 1E0Email: [email protected]: (519) 621-6300

Platinum Stone Design IncLandscape Contractors & DesignersMike Silva, Owner8 The CrestwayKitchener, ON N2P 2J2Email: [email protected]://www.platinumstonedesign.caPhone: (519) 591-8622

Playford Professional CorporationAccountants - CharteredJim Playford, Owner295 Weber Street NorthWaterloo, ON N2J3H8Email: [email protected]: (519) 725-0956Fax: (519) 725-4926

(continued on page 22)

feature


BINGEMANSCATERINGPhone (519) 744-1555 Toll Free: 1-800-667-0833 Web: bingemans.com

Couple of sandwiches short of a picnic?

We can help.

That’s why so many businesses in the Waterloo Region choose Bingemans. We have been professional caterers for 75 years, and we would be honoured to cater your next corporate event. Why not make your next company gathering a picnic. Our experienced event planners can fulfill all of your needs including: location, menu planning, staffing and beverage management.

new members


Payroll is one of the largest financial obligations for most organizations and requires compliance with over 190 federal and provincial regulatory requirements. Compliance is crucial given the potential for significant penalties that could be in the thousands of dollars depending on the organization’s size. Keep current on payroll compliance best practices through the Canadian Payroll Association’s (CPA’s) professional development seminars. With over 30 years of experience, the CPA is the authoritative source of Canadian payroll knowledge and education.

Is Your Organization Payroll Compliant?

Upcoming Seminars in the Kitchener-Waterloo Area:

HR Fundamentals for the Payroll Professional May 8 - Guelph

Employment Standards May 22 - Kitchener

International Assignments June 14 - Kitchener

Special Payments and completing the Record of EmploymentSeptember 4 - Kitchener

The Canadian Payroll Association Toll-free: 1-800-387-4693 x118 • Fax: 416-487-3384 • [email protected]

For additional information,

including quick and secure online registration, visit

www.payroll.ca.

F•8113 x964-7-83-008-: 1eerf-lloTTonoitaicossl Aloryan Paidanae ChT

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ca.lloyrap@ertesiger•4833-784-61: 4xaFn

POLLR Promotions & SportswearPromotional ProductsRoss Poll, Owner/President22 Cedarhill CrescentKitchener, ON N2E 2H4Email: [email protected]: http://www.pollrpromotions.comPhone: (519) 577-6557Fax: (519) 742-0196

PolycomTelecommunicationsPaul Lorimer, Account Manager145 King Street West, Suite 2701Toronto, ON M5H 1J8Email: [email protected]: http://www.polycom.comPhone: (647) 248-6335

PWL Capital Inc.Financial Planning ConsultantsSusan Daley,Portfolio Manager Assitant20 Erb Street West, Suite 506Waterloo, ON N2L 1T2Email: [email protected]: http://www.pwlcapital.com/waterlooPhone: (519) 880-0888Fax: (519) 880-9997

Real InvestmentsInvestmentsAustin Smith, Owner19 Homestead Place,Kitchener, ON N2N1Z1Email: [email protected]: http://www.real-investments.caPhone: (519) 498-9592

Recruiter By The Hour Inc.Human Resource ConsultantsTony Meeker, Recruitment Mgr120 Rennie DriveKitchener, ON N2A1J6Email: [email protected]: http://www.recruiterbythehour.comPhone: (226) 750-4109

Sutherland MarkLawyersLiam Legate, Lawyer675 Queen Street South - Suite 100Kitchener, ON N2M 1A1Email: [email protected]: http://www.sutherlandmark.comPhone: (519) 725-2500Fax: (519) 725-2525

TC Industrial SupplyIndustrial Equipment & SuppliesTim Solie, President154 Otonabee DriveKitchener, ON N2C 1L6Email: [email protected]: http://www.tcindustrialsupply.comPhone: (519) 489-2574Fax: (519) 894-3732

The Bottom LineAccounting & Bookkeeping ServicesMichele Caldwell, President72 St. Leger Street, Suite 207Kitchener, ON N2H 6R4Email: [email protected]: http://www.thebottomline.caPhone: (519) 749-9333Fax: (519) 749-9330

The Company of Neighbours/Hespeler Heritage CentreArtists - Fine ArtsLary Turner, Chair11 Tannery Street EastCambridge, ON N3C 2C1Email: [email protected]://www.companyofneighbours.comPhone: (519) 651-0032

Tram-Blair Denture ClinicDental - DenturistsKeith Blair, Denturist526 Frederick StreetKitchener, ON N2B 3R1Email: [email protected]: http://www.tramblairdental.caPhone: (519) 884-9298

Velanoff Group Inc.Business ConsultantsDavid Velanoff, President539 Belmont Avenue West, Unit 903Kitchener, ON N2M 0A2Email: [email protected]: http://www.velanoffgroupinc.comPhone: (519) 954-8324

Whirlpool Jet Boat ToursTourist AttractionsAndrea Connelly-Miele, Sales &Marketing Manager61 Melville Street, Box 1215Niagara On The Lake, ON L0S 1J0Email: [email protected]: http://www.whirlpooljet.comPhone: (905) 468-4800Fax: (905) 468-7004

Wilfrid Laurier University Students'UnionSchools - Academic - Colleges & UniversitiesMegan Lacoursiere, SponsorshipCoordinator75 University AvenueFred Nichols Campus CentreWaterloo, ON N2L 3C5Email: [email protected]: http://www.yourstudentsunion.caPhone: (519) 884-0710Fax: (519) 884-7723

Workplace OneOffice & Desk Space Rental ServiceMaggi Jones, Centre Manager51 Breithaupt Street,Kitchener, ON N2H 5G5Email: [email protected]: http://www.workplaceone.caPhone: (519) 497-5096

Zomaron Merchant ServicesFinancial Services ProductsJeff MacIntyre, Regional Account Manager1400 Ottawa Street South, Unit C-10Kitchener, ON N2E 4E2Email: [email protected]: http://www.zomaron.comPhone: (519) 616-3553

Exhale EntertainmentEvent PlanningWayne Thomas, Assistant Director425 Hespeler Road, Unit 6Cambridge, ON N1R 8J6Email: [email protected]: http://www.exhaleentertainment.caPhone: (226) 929-3744

(continued from page 20)

February 1, 2013 to March 31, 2013


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sponsor profile


Engaged to make a differenceBY TIM SOTHERN

“One Firm engaged to make a difference through valued relationships withour people, clients and communities.” This vision, adopted by BDO in2011, has been embraced by our professionals and drives our officeculture. BDO Canada LLP is a firm with a strong focus on businessand community relationships. From the implementation ofemployee engagement focus groups, a new client feedback processand an aggressive growth plan, BDO has become a dynamic audit,tax and advisory firm inWaterloo Region.

Over 90 years ago, Colonel James M. Dunwoody opened his firstoffice in Winnipeg, Manitoba. Now, with over 1200 officesworldwide, including 106 offices across Canada, BDO is the fifthlargest audit, tax and advisory firm internationally and the fifthlargest single partnership in Canada. Regionally, BDO has officesin Waterloo and Cambridge as well as a financial recovery servicespractice that moved into the recently renovated Breithaupt Blockin Kitchener.

BDO has over 100 professionals in the Waterloo Region offeringservices ranging from audit and accounting to tax to BDOSolutions – a Microsoft Gold Certified Partner. The tax practice isextensive and offers compliance, planning, corporate andinternational services.

We focus on serving entrepreneurial and owner-managedbusinesses, healthcare professionals, as well as not-for-profitorganizations, offering strong technical and industry knowledge.Our emphasis is on developing relationships with our clients so theyhave the confidence to work with us at all stages of their growthcycle – from start-up to business growth to business transition. Weinvest the time to get to know their organization and managementso that we understand the priorities and long term ambitions. Ourprofessionals are accessible, act as an independent sounding boardand provide honest and constructive opinions. Whether we aredealing with business transition, growth, risk management or taxoptimization, the end goal is always kept in sight.

When our clients are expanding into new markets, updating to newreporting requirements, managing their risks, trying to improvetheir bottom line or evaluating new technology, our professionalsare there to help and to bring the right resources to the team.

A Member of the Chamber Chair’s CircleThe Chamber has established itself as a valuable resource for ourcommunity and have advocated for local businesses at both aprovincial and national level. A member since the mid-1970’s, ourpartners and professionals actively participate on the Board and anumber of committees.

Two partners - Jim Harper and GregWeiler – were Chairs of theChamber's Board. Tim Sothern, a local audit and assurance partner,has been active in the Chamber for 10 years and encourages our youngprofessionals to join. He says “the Chamber offers an opportunity togive back to the community as well as giving our staff a broaderperspective by interacting with other local business members”. KarenTemple, a tax manager who has been involved in several Chambercommittees, notes that chamber events are a great way to expand yourbusiness network. Kate Phillips, who recently joined BDO as aBusiness Development manager, values the opportunities fornetworking and is a great supporter of the Chamber and its activities.

As a member of the Chamber Chair’s Circle, BDO supports otherChamber initiatives such as the Business Excellence Awards, theAdvocate and the 100 Mile Feast as well as attending the manyactivities the Chamber organizes.

BDO in the CommunityThe challenge we set for ourselves in making a difference isreflected in our range of social responsibility activities.

BDO’s most recent initiative has been the Farm Credit Canada(FCC) Drive Away Hunger Campaign. As a national sponsor of thecampaign, BDO committed to collecting 350,000 pounds of food in2012, up from the previous year’s goal of 180,000 pounds. Ouroffices across Canada responded with overwhelming enthusiasm andcollected 454,602 pounds of food!

Many of our staff are active participants in the annual United Waycampaign, making interoffice competitions an engaging way to raisefunds, including cook-offs, dress-down Fridays and BDO’s ownversion of the Amazing Race! We have signed up for the CanadianBlood Services Partners for Life Program, participate in the

sponsor profile


Random Act of Kindness Day, deliver Christmas hampers for theHouse of Friendship, bowl in the Big Brothers Big SistersAccountants Challenge and donate their “Community Service Day”to activities like the Parkinson SuperWalk. Add to that our staffmembers’ commitments to their personal volunteer activities, andyou have a great group of employees heavily invested in the successand health of our community.

If you would like to hear more about BDO's services, please contactKate Phillips at (519) 576-5220 or [email protected].

ABOUT THE AUTHOR

Tim Sothern

Tim Sothern, FCA, is a partner with over 20years of public accounting experience. Anactive volunteer in the not-for-profitcommunity, he is also a member of theChamber’s Board.

BDO WATERLOO PARTNERS AND BUSINESS DEVELOPMENT MANAGER (LEFT TO RIGHT), TIM RICKERT, ALEXANDRA HARDY, TIM SOTHERN, GREG WEILER, KATE PHILLIPS (BUSINESSDEVELOPMENT), WAYNE DUNKEL, LLOYD WRIGHT

feature


Many people in the Kitchener-Waterloo area depend heavily onthe Region’s road and highway networks for all facets of life. Thisincludes commuting to and from work, driving our children tosporting and art activities, and visiting our friends and relatives.Roads are also an integral part of the Region’s economy. Every day,millions of dollars of goods and services are moved on our roadand highway networks.

As a whole, roads and pavements make up a considerable portionof a municipality’s infrastructure investment. In cities likeKitchener or Waterloo, the total value of the roadway network isin the order of $300M to $600M.

Since roads play such a prominent role in our communities,proactively maintaining and managing a city’s pavement networkshould be an essential part of its asset management strategy toensure that a road meets its intended design and service life andprovides a high level of service to its users. As part of this strategy,there is now a push within the Province towards designingsustainable pavements and building roads that are considered“green.”

Building Green Roads through SmootherPavementsThe smoothness of a road, or how “bumpy” it feels, can bemeasured using advanced sensors such as lasers andaccelerometers. The International Roughness Index (IRI) is astandardized measurement used by transportation agencies aroundthe world to measure road roughness. The Cities of Kitchener andWaterloo collect IRI data on a regular basis as a part of theirpavement management strategy.

A number of studies have shown a relationship between IRI andfuel consumption. The rougher a road, the higher the fuelconsumption, vehicle operating costs and emissions. In theProvince of Ontario, the Ministry has recently adopted IRIsmoothness acceptance standards for newly paved roads. Thisensures that contractors are building roads smoother atconstruction that offer the traveling public the smoothest ridepossible. Smoother roads mean greener roads.

Sustainable PavementsFor a long time, the term “perpetual pavement” was considered bymany to be an oxy-moron. A perpetual pavement design refers to apavement structure that should theoretically last for a very longtime – something that most contractors or pavement engineerswould never want to guarantee. Conventional asphalt pavementsare designed to last approximately 20 years before needing majorrehabilitation or reconstruction.

But with advances in pavement design and materials, we are nowable to design pavement structures that can last for over 50 years,with only routine or minor rehabilitation. These multi-layeredperpetual pavements need only routine upkeep (e.g., asphaltoverlays, mill and overlays, etc.) to greatly extend the pavement’sdesign life. With this longer life comes less disruption to thetraveling public during major rehabilitation, less drain on ournatural aggregate resources and reduced emissions.

The SavingsA proactive approach towards managing our pavement assets andadopting more sustainable designs for our infrastructure can leadto significant savings for a municipality. Studies have shown that asound Pavement Management System can save a municipality over10 times what roadway maintenance costs in a city without such asystem. These savings can be directed towards our city’s parks,recreational facilities, and urban revitalization – creating morecommunity resources we can all enjoy.

Paving the Way to a Greener, More Sustainable FutureBY AMIR ABD EL HALIM

ABOUT THE AUTHOR

Amir Abd El Halim

Amir Abd El Halim, Ph.D., P.Eng. is aProfessional Engineer in the Province ofOntario. He completed his PhD in CivilEngineering at the University of Waterloo.Amir is a Principal and Practice Leader withthe Infrastructure Management and PavementEngineering Group at Stantec.

June 6, 2013Cowan Insurance Group presents aNew Member Welcome

5:00-7:00pmHost: Chicopee Ski & Summer ResortMember: Complimentary

Learn how working together can work foryou! Find out how our services and eventscan help your business grow, learn aboutvolunteer opportunities, and promote yourbusiness to other members.

Title Sponsor:

Host Sponsor:

June 11, 2013Rogers Business After 5

5:00-7:00pmHosted by Lowe’sMember: ComplimentaryGeneral Admission: $10

Does networking intimidate you or do youthrive on meeting new people? Come out tothis casual bi-monthly event with friendlyfaces and easy conversation that provides anopportunity for B2B networking.

Title Sponsor:

Media Sponsor:

Host:

June 12, 2013Manulife Chamber Academy:Apps vs Mobile Websites

8:00-10:00amLocation: Chartwell WestmountRetirement Residence


Mobile phones, smartphones, whatever youcall it, they are now the backbone of webbrowsing. The problem for businesses isdeciding whether they should invest in amobile app or create a mobile friendlywebsite. Greg Lehman from SpikeMobilewill explain the pros and cons of each so youcan determine the best option to invest in.

Title Sponsor:

June 19, 2013Heffner Women’s Leadership:Connect the Dots

11:30am-1:30pmLocation: Verses RestaurantMember: $40General Admission: $50

Come and connect at a progressivenetworking luncheon where you will rollthe dice to determine which table will beyour first networking stop. During theluncheon enjoy a tapas style menu andmove tables with each course. There is noprogram, just solid networking.

Title Sponsor:

June 2013

Energy & Environment Forumwith Jim Prentice

Location: Watch the Chamber website forconfirmed date and location

As a current bank executive and formerfederal Environment Minister and IndustryMinister, the Honourable Jim Prentice, hasreached a unique and public level of success,and will share his opinions and expertiseregarding the environment and sustainabledevelopment on a national and local level.

Title Sponsor:

Platinum Sponsors:

Prestige Sponsor:

Bronze Sponsor:

events


Mark Your Calendar(continued from page 19)

in memoriam


Waterloo Region suffered a huge loss with the sudden passing ofMark Kreller on April 2, 2013.

Mark was most recently Executive Director of KW Oktoberfestand his exemplary record of volunteer service included JuniorAchievement Waterloo Region, Leadership Waterloo Region andour Chamber.

In October of 1999, Mark became President (now Board Chair)of the former Chamber of Commerce of Kitchener & Waterloo.When he started in this role, he wrote in this same Advocatemagazine that “achieving success is primarily about setting goals,having a vision and taking action to make it happen.” Mark, as weall know, could make things happen across the community.

A year later, in Mark’s Farewell Message entitled “Taking Actionand Making it Happen,” he was pleased that the Chamber wasable to make an impact on many issues where they were involved.More importantly, Mark stated he had as much or moreenthusiasm for the Chamber and community issues than one yearago, developed new skills which would serve him well on futureendeavours, and had become more educated on issues he waspreviously unfamiliar with.

He also wrote there is much more to be done. Those of us whoremember Mark and benefited from his immense and endlessenergy know that his work was never done. As his remarksindicate, he was committed to making himself better by expandinghis knowledge and skills set to make our community stronger.It is a legacy that serves as an inspiration to us all.

Our condolences are extended to Mark’s spouse Christine,their son Stuart, and his family.

In Memoriam – Mark Kreller


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A special Thank You to each of these Chamber Sponsors.

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The Advocate Magazine - May | June 2013

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Transcript of The Advocate Magazine - May | June 2013