THE - Adobe · those suffering with hormonal imbalance. This deep cleansing facial helps to...

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Transcript of THE - Adobe · those suffering with hormonal imbalance. This deep cleansing facial helps to...

Page 1: THE - Adobe · those suffering with hormonal imbalance. This deep cleansing facial helps to regulate oil secretions and refine open pores. Essential Tea Tree and White Thyme oils,

THE

Page 2: THE - Adobe · those suffering with hormonal imbalance. This deep cleansing facial helps to regulate oil secretions and refine open pores. Essential Tea Tree and White Thyme oils,

Awaken your senses...

The Spa at InterContinental London – The O2 offers a luxurious and holistic approach to wellbeing, with its state-of-the-art facilities, acclaimed treatments designed by ESPA and a team of professionals who deliver them.

The Spa draws its aesthetics from its location in Greenwich, featuring bespoke mosaic tiles, sumptuous rugs, delicate die-cut pendant lightings and other exotic materials, inspired by the area’s rich maritime and trading history.

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Spread over 2 floors, The Spa features:

• 8 treatment rooms including couples’ treatment suites

• Manicure and pedicure suite

• Relaxation lounge with refreshments and nutritious snacks

• 17m swimming pool including a relaxation pool with water cannons

• Sauna, steam room and an ice fountain

• 24 hour gym with Technogym equipment

• Spa boutique

Facilities

STEAM ROOM

Revisit a tradition that has been

cherished for centuries. The steam

room features 100% humidity and

is heated to 45-50°C to ease

tensions, detoxify and prepare

your body for treatments.

SAUNA

The sauna provides a dry heat

treatment in a wood-lined room

with temperatures reaching 85-90°C

and is designed to bring about

perspiration to cleanse the body

of impurities.

ICE FOUNTAIN

The ice fountain creates ice

flakes that can be used to massage

the skin while stimulating circulation

and cooling the body. 

SWIMMING POOL

The award-winning 17m pool

(t 28°C) also features a relaxation

pool (t 33°C) with water cannons

to massage the neck and back and

several elegant pool-side loungers

for pure relaxation.

Thermal Experience

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FitnessGYM FACILITIES:

The well-equipped gym

features Technogym equipment,

gym stations, variety of weights

and medicine balls.

PERSONAL TRAINING:

Whether you are new to exercise

or looking to break through

your plateau, our personal

training programs offer you tailor

made solutions to help you achieve

your fitness goals.  

Relaxation AreaThe relaxation area on the 1st floor

offers a selection of herbal teas, fruit

infused water and nutritious snacks

for spa guests.

BoutiqueTo continue your spa experience at

home, choose from a range of ESPA

products used in our treatments,

also available in our boutique. Allow

our team to guide you through the

most appropriate products based

on your individual needs. A range of

swimming accessories are available

at reception.

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Escape from the hustle and bustle of life with our selection of carefully crafted

spa packages. Allow our team of experts, who are committed to offering you

the most enjoyable and professional service, to guide you through the best

experience based on your individual needs.

DAY SPA PACKAGES

Designed for the ultimate relaxation.

Perfect as a treat or for gifting.

 

SPA FOR TWO 

Ideal for a romantic retreat or a

quality catch up with a friend.

BRIDE TO BE 

Let our team of professionals create

a memorable experience for you,

with an array of bespoke services

and treatments to help you prepare

for your big day. 

 

TAILORED SPA 

The Spa invites you to unwind

with a holistic collection of bespoke

treatments to suit your personal

needs. Simply reserve a desired

session and allow our therapists

to tailor your experience. 

Please refer to our treatment menu

to view all our current spa packages.

All packages include a treatment and

use of spa facilities.

Spa Packages...

Speak to our receptionist for spa gift vouchers.

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Treatment Menu

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Facility Use

Enjoy full use of the spa and fitness facilities whether you are a hotel guest or just visiting us for the day. Facilities include a 17m indoor pool, relaxation pool, sauna, steam room and a 24 hour gym with TechnoGym equipments.

Hotel guests Complimentary

Guests booking spa treatment/s £25

Guests not booking spa treatment/s £50

• Skin brush

• Marine mask body wrap

• Scalp massage

• Full personalised facial.

Signature Treatment

Meridian Time Ritual (105 mins) £149

Especially created to empower the body’s natural healing process, this treatment will begin with gentle

body brushing to soften the skin followed by a marine mask wrap which will oxygenate and nourish the

tissues, helping to ease aching or tense muscles.

While you are cocooned you will experience our heavenly scalp massage and as your body and mind

are soothed, the treatment will conclude with a full ESPA personalised facial.

Restore your body, mind and soul with this holistic pampering experience that will sail you into a

complete realm of bliss.

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SKIN SOLUTIONS

Personalised Facial (60 mins) £90

Our facials begin with a detailed consultation and

in-depth skin analysis using technology to identify

skin conditions not visible to the naked eye.

Your facial is specifically tailored to you, to include

cleansing, exfoliation, steam and extraction

where necessary, and a treatment specific

massage and mask. Finally, skincare products are

chosen for your individual needs to achieve the

best possible results.

Choose from one of the following:

Skin Radiance Facial

This revitalising facial treatment helps refresh

tired skin, giving a noticeably brighter and

naturally radiant appearance.

A special application of ESPA Skin Radiance

Moisturiser; rich in natural AHAs and

BHAs from Hawaiian Algae and Meadowsweet,

helps to smooth, reduce irregular pigmentation

and brighten the

skin to deliver instant results.

Re-Hydrator Facial

An intensive and regenerating facial

for dehydrated skin leaving it supple

and nourished.

Gentle cleansing and exfoliation help the skin

absorb replenishing face treatment oils and masks

to deeply moisturise and soothe the complexion.

This rehydrating facial leaves

skin smooth and feeling rejuvenated.

De-Sensitiser Facial

A comforting facial for sensitive skins prone to

redness and irritation, leaving skin calmed and

nourished.

De-sensitising natural plant extracts and calming

oils such as Chamomile and Benzoin are used to

gently cleanse, nourish and hydrate fragile skin.

This soothing facial helps to reduce skin sensitivity

leaving skin calmed, nourished and comfortable.

Skin Purifying Facial

Ideal for oily, congested and problematic skin, or

those suffering with hormonal imbalance.

This deep cleansing facial helps to regulate

oil secretions and refine open pores.

Essential Tea Tree and White Thyme oils, which

are naturally decongesting and

anti-inflammatory, are used to soothe and calm

the skin, encouraging a more balanced and

clearer complexion.

Personalised Express Facial (30 mins) £52

Your therapist will select the most suitable

facial for your skin.

Every ESPA personalised facial includes a

consultation, SkinVisionTM analysis, cleanse,

exfoliation, personalised facial mask and finishes

with an application of a booster serum to suit

your skin.

Facials

Our range of facials has been exquisitely designed along with our partners ESPA to provide the best results for your skin requirements, but also to indulge in the pure luxury of the products being applied. Facials are not only fantastic for visible results, but are one of the best ways to feel completely relaxed and rejuvenated. If you are unsure what to choose, ask our spa team who are more than happy to guide you.

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INTENSIVE & AGE DEFYING

Age Defyer Facial (60 mins) £100

A luxurious and regenerating facial for maturing skin

to help minimise lines and wrinkles around the eyes,

neck, lips and jawline to help combat

the signs of ageing.

This treatment visibly improves the appearance

of the skin by using special age-defying massage

techniques and a selection of age-defying products

to replenish and revitalise the skin, leaving your

complexion toned, radiant and rejuvenated.

Optimal Skin Pro-Facial (60 mins) £100

Rebalance, hydrate and revitalise with this targeted

facial that unites the pioneering

formulas of our Optimal Skin collection with

expertly tailored facial techniques.

Tri-Phase cleansing technology is enhanced

with Clarisonic brushing for a deep cleanse, while

new Optimal Skin ProMoisturiser targets the

delivery of nutrient-rich, hydrating actives to where

your skin requires them the most. Instantly reviving

and brightening the complexion, this facial ultimately

helps to protect against environmental damage and

delay the early stages of skin ageing.

Our Ultimate LifeStage Facial (90 mins) £145

Targets all visible signs of aging with our most

effective age-defying facial. Instantly hydrate and

liberate skin from signs of stress and strain to reveal

a firm, supple and visibly plumped complexion. Our

advanced facial massage works alongside the award

winning LifeStage product range which will leave

your skin revitalised and you feeling incredible.

Includes: Skin Vision lamp, deep brush cleanse, skin

radiance mask, facial massage, professional lifting and

firm mask, life stage product range.

Advanced Skin Radiance Facial (90 mins) £135

Restore skin’s vitality and reveal a bright, smooth

and radiantly youthful-looking complexion with our

advanced new facial treatment.

Suitable for all skin types and ages, this treatment

combines our unique Optimal Skin ProCleanser,

which gently exfoliates as it melts into the skin,

with a deep brush cleanse and brightening mask

to remove dead skin cells. An age-defying and

sublimely relaxing massage using rose quartz crystals

follows, finishing with a Lifting and Smoothing Mask

and our revolutionary new Skin Radiance Intensive

Serum – to powerfully brighten, firm and even skin

tone, leaving your complexion smooth, supple and

looking radiantly healthy. For the ultimate flawless

finishing touch, a tailored facial moisturiser is applied.

NEW TREATMENTS

/skin regimen/

Urban Longevity Facial™ (30 mins) £60 (60 mins) £120

Rejuvenating and re-energising facial, the perfect

antidote to modern fatigue and urban lifestyle. Ideal

for stressed, dull and aging skin.

• Includes Chemical peel

Urban Longevity Detox Facial™ (60mins) £110

Plant-based facial therapy designed to counter the

stresses of urban life and act on the upper part

of the body to alleviate tensions, reactivate the

circulation and promote deep detoxification.

• Includes Detox mask

(*Exclusive to The Spa at InterContinental London - The O2)

Facials

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WRAPS & SCRUBS

ESPA Detox Wrap (60mins) £90

A body wrap specifically designed to comfortably

raise the temperature and induce perspiration

to help speed up the elimination of toxins and

improve circulation.

Following skin brushing and exfoliation, a

complete body wrap of Marine Algae combined

with Detoxifying Body Oil is blended and applied

to help purify the body and hydrate the skin.

The treatment ends with a mind calming scalp

massage for ultimate relaxation.

Includes: skin brush, body exfoliation, detox algae

wrap, scalp massage

Salt & Oil Scrub (30mins) £52

This exceptional skin softening body exfoliation

combines sea salts with essential oils to leave your

skin nourished, smooth and supple. Perfect as a

stand-alone treatment, or in preparation for an

ESPA Massage. For a lighter application Exfoliating

Body Polish is applied instead of Salt & Oil Scrub.

ESPA Body Wrap (60mins) £90

This personalised body wrap is a tailor-made

experience designed to comfortably raise the

temperature, nourish the skin and increase the

effects and absorption of the wrap.

Following skin brushing and exfoliation a

complete body wrap of Algae or Marine Mud

combined with essential oils is blended and

applied to meet your specific needs. Skin feels

nourished and hydrated and the mind left totally

relaxed after a soothing scalp massage. Choose

from the following:

De-Stresser, Muscle Relaxer, Jet-Lag Reviver,

Immune Booster, Energiser or Body Toner

Includes: Skin brush, body exfoliation, wrap,

scalp massage

Body

We offer a wide range of solution led ESPA body treatments and massages, each one de-signed and tailored specifically to ensure you experience the best physical and

emotional therapeutic benefits depending on your needs.

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ESPA Back, Face & Scalp Treatment –

with or without hot stones (90 mins) £135

Renowned as our ‘Hero’ treatment and

loved by all; this ESPA experience delivers

triple results by targeting three key areas –

the back, the face and the scalp, making it

the ideal treatment for anyone.

Includes: Back exfoliation and hot stone back

massage, personalised facial, scalp massage

Aromatherapy Massage (60 mins) £99

ESPA aromatherapy massage is essential,

professional and specific, using a blend of

individually chosen oils. A personal consultation

will ensure that you receive a unique treatment

to suit your specific needs.

Choose from the following:

Detoxifier, De-Stresser, Muscle Relaxer, Jet-Lag

Reviver, Immune Booster, Energiser, Body Toner

Includes: Aromatherapy massage to back, legs,

arms, abdomen, neck/shoulder massage

Hot Stones Massage (60 mins) £105

A therapeutic full body massage using

aromatherapy oils and warm volcanic stones

to relieve deep muscle tension. The warmth of

the stones penetrates your muscles to soothe

aches and pains; helping you to unwind and your

body to feel rejuvenated.

Includes: Hot Stone Aromatherapy massage

to back, legs, arms, abdomen, neck/shoulder

massage.

Swedish Massage (30 mins) £52

(45 mins) £75

(60 mins) £90

(90 mins) £135

A traditional, full body massage using firm

pressure to promote relaxation and ease

muscle tension. This treatment is ideal as an

introduction to massage; stimulating movements

help soothe tired aching muscles to leave you

relaxed and revived.

Deep Tissue Massage (30 mins) £65

(45 mins) £92

(60 mins) £120

Perfect for the massage connoisseur who

experiences regular treatments, our Deep

Tissue is a powerful massage designed to

alleviate deep-seated tension and muscular

stress. Specialised techniques concentrate on

specific areas of concern and alleviate common

discomforts such as a stiff neck, painful lower

back pain and sore, tight shoulders.

Massage

Massages are the traditional ‘treatment of choice’ for most spa users and we have some of the most exquisite massages you will ever experience. We have everything from your

traditional Swedish Massage, to ESPA’s hero treatments, with each treatment designed and tailored specifically to ensure you experience the best

physical and emotional therapeutic benefits depending on your needs.

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Pre & Post Natal Treatment (30 mins) £52

(60 mins) £90

A deeply nourishing body massage designed

to target areas prone to stress and tension

during or after pregnancy. Gentle back

exfoliation, if required, is followed by a soothing

body massage specifically designed to suit

your individual concerns, focusing on the areas

needed to alleviate muscular aches, whilst

helping to relax, restore and revitalise. A course

of 6 treatments is recommended following the

first trimester of pregnancy.

Includes: Back exfoliation (if required),

body / scalp massage, this treatment is tailored to

your specific needs.

Indian Head Massage (30 mins) £52

This massage incorporates an ‘Ayurvedic’ form of

healing that will spirit you into a superior level of

relaxation through manipulation of the muscles in

the back, upper shoulders, neck, scalp and face.

Swedish Massage (30 mins) and

ESPA Facial (30 mins) £100

A traditional back massage using firm pressure to

promote relaxation and ease

muscle tension and stimulate movements to leave

you revived, followed by a relaxing facial helping

to refresh tired skin while evening out skin tone

to help boost collagen and elasticity, leaving the

skin hydrated and revitalised.

Massage

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CND™ Almond Spa Manicure™ (55mins)

£55 CND™ Shellac™ Upgrade (75 mins)

£65

A journey cradled in sweet almond and jojoba

oils enriched with vitamin-E. Indulge in an almond

moisture scrub followed by an illuminating masque

to brighten dull hands.

Massage will relieve overworked hands whilst

cuticle work and fast drying Vinylux paint will be the

finishing touch. Upgrade to CND™ Shellac™ for

longer wear -1hour 15mins

CND™ Marine Spa Pedicure™ (55mins) £60

CND™ Shellac™ Upgrade (75mins) £70

Marine botanicals and sea salts energize and soothe

tired feet. Begin with a mineral foot soak, hard skin

removal and a salt scrub exfoliation. Massage and

a marine cooling masque will relax and aid swollen

feet.

Fast drying Vinylux paint will give you week long

wear for a beautiful appearance. Upgrade to CND™

Shellac™ for longer wear - 1hour 15mins

CND™ Shellac® Brand 14+ Day Nail Colour

Imagine a treatment that gives zero dry time, no

nail damage, resilient mirror finish, strong protected

nails & flawless colour for 14 days. CND™ Shellac™

brand 14+ day nail colour goes on like polish, wears

like gel and is off in minutes – really! Let us create a

flawless manicure or pedicure that never chips, dings

or wears, in a colour of your choice

CND™ Shellac® Manicure (45mins) £50

CND™ Shellac® Pedicure (45mins) £55

CND™ Shellac® Removal (15mins) £10

Shape & Polish Hands (25mins) £35

Designed for the ‘City’ girl that has little time, or

as an add-on to another treatment. Our Express

Manicure includes nail shaping, and the application of

the varnish of your choice. This treatment does not

include cuticle work.

Shape & Polish Feet (25mins) £40

Our Express Pedicure includes nail shaping,

nourishing of cuticles and feet, and finishes with the

varnish of your choice. This treatment does not

include cuticle work.

Hands and Feet

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Personalised Express Facial (30 mins) £52

Your therapist will select the most suitable facial for

your skin. Every ESPA personalised facial includes

a consultation, SkinVisionTM analysis, cleanse,

exfoliation, personalised facial mask and finishes

with an application of a booster serum to suit your

skin

Personalised Facial (60 mins) £90

Our facials begin with a detailed consultation and

in-depth skin analysis using technology to identify

skin conditions not visible to the naked eye. Your

facial is specifically tailored to you, to include

cleansing, exfoliation, steam and extraction where

necessary, and a treatment specific massage and

mask. Finally, skincare products are chosen for your

individual needs to achieve the best possible results.

Age Rebel Facial (60 mins) £100

An effective facial designed to deliver immediate

results to tired looking skin, and reduce fine lines

and wrinkles.

This treatment visibly improves the appearance

of the skin by using special age-defying massage

techniques and a selection of age-defying products

to replenish and revitalise the skin, leaving your

complexion toned, radiant and rejuvenated.

Back, Face & Scalp Treatment (55 mins) £90

(with or without hot stones)

Renowned as our ‘Hero’ treatment and loved by

all; this ESPA experience delivers triple results by

targeting three key areas – the back, the face and

the scalp, making it the ideal treatment for anyone.

Includes: Back exfoliation, back massage, facial and

scalp massage

Deep Muscle Massage (30/60 mins) £65/£120

(with or without hot stones)

A powerful massage designed to alleviate

deep-seated tension and muscular stress. Specialised

techniques concentrate on specific areas of

concern and alleviate common discomforts such as

a stiff neck, painful lower back pain and sore, tight

shoulders.

Muscle Reviver (45 mins) £90

A condensed massage for those who suffer with

tension related headaches and neck strain. If you

have little time to spare, this deeply soothing back,

face and stress releasing scalp massage is an ideal

way to melt away tension and relieve tight muscles.

You’ll feel revived and invigorated for the day ahead

or relaxed and calm for a peaceful night’s sleep.

Includes: Back massage, facial massage and scalp

massage.

Men's Manicure (40 mins) £45

Perfect for the City Slicker, this softening hand,

arm and nail treatment begins with a gentle almond

moisture scrub a luxurious hand massage. Cuticles

and nails are nourished and when combined with a

complete manicure, the result is perfectly groomed

hands and nails.

Men’s Pedicure (50 mins) £55

Perfect for the City Slicker, this softening nail

treatment begins with a gentle almond moisture

scrub, comprising a pedicure to remove

hard-calloused areas, followed by cuticle grooming.

The result is perfectly groomed feet and nails.

Spa for Men

Our face and body treatments for men are specifically tailored to your skin type, each one designed specifically to ensure you experience the best physical and therapeutic benefits depending on your needs.

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Spa Afternoon Tea £100

Package includes use of facilities, Personalised

Express Facial or Neck Back & Shoulder Massage

and Traditional Afternoon Tea

30 minute treatment each. Available Monday- Friday only

Champagne Spa Afternoon Tea £145

Package includes use of facilities between 1:00 pm

& 5:00 pm, Full Body Massage or ESPA Personalised

Facial and Champagne Afternoon Tea.

60 minute treatment each. Available daily.

Morning Chill Spa Day £125

Package includes use of facilities between 9:00 am &

1:00 pm, tea/coffee and pastries on arrival, choice of

either Personalised Facial or Swedish Massage.

60 minute treatment.

Twilight Spa £110*

Package includes use of facilities between 4:00

pm and 7:00 pm, choice of Shoulder Back & Neck

Massage, ESPA Facial or Shape & Polish, a glass

of Prosecco and a set 2 course meal at Market

Brasserie.

*Mon - Fri: £110 | Sat - Sun: £120. 30 minute treatment each. 30 minute treatment.

Classic Half Spa Day £155

Package includes use of facilities between 10:00 am

& 3:00 pm, tea/coffee & pastry on arrival, lunch at

Meridian Lounge and a choice of either a Swedish

Massage or an ESPA Personalised Facial.

60 minute treatment or combination of 30 minute massage and 30 minute ESPA Express Facial

Luxurious Spa Day for Two £149*

Escape the hustle and bustle of the city with our

invigorating spa package designed for the modern

couple. Enjoy fresh pastries and tea/coffee upon

arrival and relax by the pool before your ESPA Silk

Urban Retreat from £250*

Escape to tranquillity at The Spa with our new and exclusive treatment, the perfect antidote to urban lifestyle. Spa experience includes: a back, neck and shoulder massage with hot stones, a Skin Regimen Urban Longevity Facial™ with chemical peeling and use of spa facilities.

*Applies for two guests. 60 minute treatment.

Luxurious Spa Day for Two £149*

Escape the hustle and bustle of the city with our

invigorating spa package designed for the modern

couple. Enjoy fresh pastries, tea/coffee upon arrival

and relax by the pool before your ESPA designed

treatment.

Includes: Tea/coffee and pastries on arrival, use of

facilities between 9:00am & 1:00pm and a choice of

ESPA Express Facial or Swedish Massage for two,

*Mon - Fri: £149 | Sat - Sun: £159. 30 minute treatment each.

Silk & Bubbles - Hen Party Package £119

There is no finer experience than surrendering

to luxurious indulgence in the company of good

friends. We have everything you need for an

unforgettable day of pampering. Start your

experience with use of our wonderful facilities

followed by a relaxing treatment designed by

ESPA. Once settled, join us at Clipper Bar which

has spectacular views of the River Thames for an

exciting cocktail master class served with delicious

canapés.

Includes: Use of facilities between 1:00 pm and

5:00 pm, a choice of ESPA Express Facial, ESPA

Salt & Oil Body Scrub or Shoulder, Back & Neck

Massage and cocktail master class at Clipper Bar.

30 minute treatment each. Subject to availability. Minimum of 4 and maximum of 6 people per booking.

Spa Packages

The Spa offers guests a selection of exquisite packages to choose from, delivered by our expert practitioners, for a luxurious and memorable experience..

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Spa Etiquette

GENERAL ETIQUETTE

Please remember that the spa is one of tranquillity and relaxation. We would like to remind all guests that the spa is a mobile phone, gadget, camera and smoke free zone.

If using the pool area, we ask all guests to be robed or to wear swimming clothing. Outdoor/gym attire is not permitted in our pool areas. Burkini & Islamic compliant male swimwear should be made from the same material as any other swimming clothes. When using the pool, we kindly ask all guests to shower before entering the water and to avoid applying any beauty products when visiting our wet area. Please be aware that food and alcohol are not permitted in the pool area AGE REQUIREMENTS The minimum age requirement for access into the gym is 16. Children under age of 18 need to be supervised by a parent or guardian at all times while using the pool or gym facilities. VALUABLES If possible, it is always best to leave your jewellery at home. Please be aware the spa accepts no responsibility for loss of valuables and jewellery left unattended.

TREATMENT GUIDELINES Treatments are available to guests 16 years of age and over, a valid proof of ID may be required.

SCHEDULING APPOINTMENTS To schedule an appointment for your perfect treatment, please contact spa reservations team who will be able to guide you to the right choice. To ensure your preferred time and service is available we recommend to book in advance. All spa treatments and packages will need to be guaranteed with a credit card.

We accept all major credit cards and payment in cash. You may also charge spa services to your hotel bill.

SPA ARRIVAL It is advisable to arrive at the spa reception at least 15 minutes prior to your scheduled treatment to enable you to complete a consultation form and get changed prior to the treatment. Although we will endeavour to accommodate, please be aware that late arrivals will not receive an extension to their treatment. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied.

We ask all guests that mobile phones are in silent mode or turned off. While in the spa waiting area, please be aware that others may be receiving treatments and please keep all conversations at a low volume.

YOUR COMFORT When arriving at the spa, you may change into a robe and slippers in our changing rooms or you may go straight to your treatment room as you are. Please feel free to wear whatever makes you comfortable. You may be asked to remove certain clothing but the most important thing is that you are comfortable. Our therapists will keep you draped in towels and only expose each area being treated. In wet treatments, such as body scrubs and body wraps please note you will not always be draped. Swimsuits are optional in these treatments, and we have disposable underwear on offer if you prefer.

This is your time, and you should enjoy the experience to the fullest. Whether it’s the room temperature, the amount of massage pressure or the volume of the music, please notify us of any discomforts or preferences, as your therapist will be more than happy to make any necessary adjustments.

Feel free to talk during the treatment or remain quiet – it’s up to you as your time is all about making you relax and feel comfortable. Your therapist will follow your lead so if you prefer a chatty or quiet atmosphere, just let them know. HEALTH CONSIDERATIONS Please notify us at the time of booking if you have any sort of medical condition of which we should be aware of. Some conditions may mean a treatment is unsuitable for you. If you have any concerns, please let us know. If at any time during your visit you experience discomfort, please alert your therapist immediately. PREGNANCY While there are some services that should be avoided during pregnancy, and especially during the first trimester, there are many beneficial treatments specially created for pregnant women that can be enjoyed. If you are pregnant or breastfeeding, please inform us when making your booking. The spa team will be able to match your needs to a suitable treatment, if you’re unsure what you’d like to have. CANCELLATION POLICY A 100% cancellation charge will be incurred for any Treatment or Day Spa Package not cancelled at least 24 hours prior to appointment. GRATUITIES are not included and are welcomed at your discretion.

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Opening TimesGYMResidents: Monday – Sunday / Bank Holidays 24 Hours

Non-Residents: Monday – Friday 06:30 – 22:00 Saturday & Sunday / Bank Holidays 07:30 – 22:00Children under the age of 16 years are not allowed to use the gymnasium and children under the age of 18 should be supervised by a parent or guardian at all times.

 

SPA & POOL         

Monday – Friday 06:30 – 22:00Saturday & Sunday / Bank Holidays 07:30 – 22:00Last Entry 21:30

Treatments:  Monday – Sunday 09:00 – 21:00

Childrens Policy: Resident children under 18 years old must be accompanied by an adult and can only access the pool within these hours: Monday - Sunday: 09:00 –11:00  & 15:30 –17:30 Timings may vary due to seasonality.