The 6 Stakeholders You’ll Meet in Project Hell€¦ · analysis, project and risk management, and...
Transcript of The 6 Stakeholders You’ll Meet in Project Hell€¦ · analysis, project and risk management, and...
13/08/2015
1
The 6 Stakeholders You’ll Meet in Project
Hell
Learning Objectives
• Learn how to identify and engage problem stakeholders.
• Develop strategies to reduce conflict with these challenging stakeholders, and bring them onside with your project.
• Prevent potentially negative stakeholders from impacting your project's overall success.
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
2
About me…• Principal at GPS Group, specializing in training for business
analysis, project and risk management, and Lean Six Sigma.
• Experience in various aspect of project life, as a project manager, business analyst, and Lean Six Sigma practitioner.
• Certified PMP, CBAB, and LSSBB (with a MBB in progress)
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
09020 02 87654321591 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
3
Here comes the pitch!
The universe does not want you, or your projects, to be
successful
HUH?Project World/BA World 2015 ‐ Vancouver
www.globalprojectsynergy.com
A story about a guy named Julius
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
4
The problem
Stakeholders are people
People are self-interested
Support = Self-interest
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Stakeholders are not all equal
Pro Con
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
5
The worst part!
Aware
ObliviousProject World/BA World 2015 ‐ Vancouver
www.globalprojectsynergy.com
The breakdown
Who they are What they do
When and Where you’re
likely to encounter
them
Why they might do it
What you can do to
mitigate their effects
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
6
The 6 Levels of Project Hell
Level of Predictability
Level of Status Quo
Level of Ambition
Level of Unnecessary Panic
Level of Rage
Level of Lacking Leadership
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
The Line-up
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
7
Project Enemy #6 – The Psychic
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Project Enemy #5 – Mister Resister
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
8
Project Enemy #4 – Career Climber
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Project Enemy #3 – Ms. Emergency
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
9
Project Enemy #2 – The Bulldozer
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Project Enemy #1 – “Connie Hilton”
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
10
A new dimension in stakeholder mapping
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Or, looking at it from a different angle…
Key Detractor Critic Ambassador Key Supporter
Keep Placated Manage Manage Keep Informed
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
11
Conclusion
The universe does not want you, or your projects, to be
successful
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Learning Objectives (Revisited)
Learn how to identify and engage problem stakeholders.Develop strategies to reduce conflict with these
challenging stakeholders, and bring them onside with your project.Prevent potentially negative stakeholders from
impacting your project's overall success.
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
13/08/2015
12
Q&A
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Thank you
Vincent Mirabelli, CBAP, PMP, LSSBBca.linkedin.com/in/vincemirabelli/
[email protected]@GPS_ExecEd
www.globalprojectsynergy.com
Project World/BA World 2015 ‐ Vancouver www.globalprojectsynergy.com
Illustrations by Alberto Antonwww.linkedin.com/in/albertoanton75