The 5 Languages of Appreciation at Work - School Nutrition · The 5 Languages of Appreciation at...

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The 5 Languages of Appreciation at Work

An Attitude of Gratitude


Speaker Slide

Ervin Watson

Nutrition Coordinator, Douglas County

Schools, GA


Recognition vs Appreciation


Recognition (def)-

Acknowledgement that something exists

Recognition vs Appreciation

Appreciation (def)-

Recognition/ enjoyment of the good qualities of something

Full understanding of a situation


It’s Not About the Money!!!

Who wants/ needs to feel appreciated?

Staff

DirectorsSupervisors


•Physical Touch

5 Types of Appreciation

•Words of Affirmation

•Quality Time

•Acts of Service

•Tangible Gifts


5 Languages of Appreciation


5 Languages of Appreciation

https://mbainventory.com/


• Verbal praise for an accomplishment⎻ SPECIFIC

“I like the way that you…”

Words of Affirmation

• Praise Personality

“One of the things…always optimistic”

• Affirmation of Character⎻ Focuses on INNER NATURE

“I appreciate that you keep your word


How and Where…

Words of Affirmation

• Personal, One-on-One

• Praise in front of others

• Written Affirmation

• Public Affirmation


• Giving a person your FOCUSED ATTENTION

⎻ When was the last time you had a quality conversation?

Quality Time

• Quality Time is about “connection”

⎻ Your interest in THEM not their getting to know YOU


Practical Tips

Quality Time

• Don’t “multi-task”⎻ It is a myth!

• Listen for feelings as well as thoughts⎻ “It seems like you are feeling disappointed, is that correct?”

• Affirm their feelings, even if you disagree with conclusions

⎻ “Feel……….. Felt…………..”


Practical Tips

Quality Time

• Observe Body Language

⎻ Ask for clarification if words and body language don’t agree

• Don’t Interrupt⎻ Do not finish their sentences!!!!


Key Note

Quality Time

Being in close proximity is NOT the

same as Quality Time


Acts of Service

▪ Make sure your own responsibilities are complete

How to “serve” effectively

▪ Ask before you help

▪ Volunteer NOT “Volun-told”

▪ Check Your ATTITUDE

▪ If you’re going to help, do it THEIR WAY!!!

▪ Complete what you start!


Tangible Gifts

Giving the right gift to a person who appreciates tangible rewards

sends a powerful message of thanks, appreciation and

encouragement


Tangible Gifts

Who and What

1. Give gifts primarily to individuals who appreciate them

2. Give a gift the person values even if you don’t


Physical Touch

Three A’s of Physical Touch

A-Appropriate

A-Appreciated

A-Allowed


Blind Spot

Overcoming Your Blind Spot

•Admit you may have one

⎻ https://mbainventory.com/

• It’s not about you⎻ It’s not “WEIRD” to them

⎻ You don’t have to understand it

•When you know their language, speak it often


• This session provides one (1) CEU

⎻ Key Area: : Administration-3400

⎻ Key Topic: Implement a system for retention, recognition and

appreciation-3440

Professional Standards Code

EARN

CONTINUING

EDUCATION

CREDITS


Final Thoughts

Join me in my next session on:

Tuesday July 10

Room Mandalay IJ (2nd floor)

“Please STOP Working on your Weaknesses”

The 5 Languages of Appreciation at Work - School Nutrition · The 5 Languages of Appreciation at...

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