The 4 P\s of Social Media

42
The Social Media Revolution: From Here to Beyond Reed Smith iamreedsmith.com @reedsmith iamreedsmith.com

Transcript of The 4 P\s of Social Media

The Social Media Revolution: From Here to Beyond

Reed Smithiamreedsmith.com

@reedsmith

iamreedsmith.com

MARKETING MIX

iamreedsmith.com

MARKETING MIX

iamreedsmith.com

social

MARKETING MIX

Policy, Purpose, People, Plan

iamreedsmith.com

social

POLICY

iamreedsmith.com

POLICY

iamreedsmith.com

POLICY

iamreedsmith.com

POLICY

iamreedsmith.com

POLICY

iamreedsmith.com

POLICY

• Usage: To Block or Not to Block ?

iamreedsmith.com

POLICY

• Usage: To Block or Not to Block ?

• Expectations of Employees

iamreedsmith.com

POLICY

• Usage: To Block or Not to Block ?

• Expectations of Employees

• PHI : HIPAA

iamreedsmith.com

POLICY

• Usage: To Block or Not to Block ?

• Expectations of Employees

• PHI : HIPAA

• Questions

iamreedsmith.com

POLICY

• Usage: To Block or Not to Block ?

• Expectations of Employees

• PHI : HIPAA

• Questions

• Tell someone

iamreedsmith.com

PURPOSE

iamreedsmith.com

PURPOSE

• Why?

• educate, monitor, connect with staff

• Internal/External

iamreedsmith.com

PEOPLE

iamreedsmith.com

PEOPLE

• Existing Content Creators

• Frequency :: Type

• Brand/Experience Managers

• Listen

• Leaders

• Who do people want to hear from?

iamreedsmith.com

PLAN

iamreedsmith.com

1 2 3

PLAN

iamreedsmith.com

1 2 3

PLAN

iamreedsmith.com

1 2 3

PLAN

iamreedsmith.com

1 2 3

PLAN

iamreedsmith.com

1 2 37%

8%

10%

11%

29%

35%

INTERNAL

• Retention

• Why we send TYNs

• Discussion

iamreedsmith.com

EXTERNAL

iamreedsmith.comsource: jess3

247 Billion

-Text Messages/Month-Emails/Day-Users on Facebook-Tweets/Month

81%

source: jess3 iamreedsmith.com

Tied to Traditional

iamreedsmith.com

iamreedsmith.com

!"##$$$$$%&'()*+$$$$$,)-./$012$$$$$34.5.+$ !!

!"##"$%&'!!"#!$%&''()*!'""+

()*((+,-./01'(234*56'/7(8

$9:;<%',(!-'").!"/!0.12-!,(3)'!3''345!3#1!/3-'*!6&/(7-38&#9!43)(!3'!

'(234*56'/7(8-./01=3.+>//?

'@5%A*B/6C%6(3(76%D%ECF%9#EGHI:!%3-!1)&8&#9!36"#(*!;<!=&6(-!/)"=!',(!#(3)(-'!,"->&'36*!%,(#!:!,31!

=.!,(3)'!3''345+

!"#$"#%&'$%''%()$*'+&,$'"%'$(+-./$+"6($7.8&$#'9($

0.&$54.+($7.8$#.6(2:$

!9':!!:!9"'!3!4366!/)"=!0.1+++,(!',"?9,'!,(!%3-!,38&#9!3!,(3)'!3''345+!

:!)?-,(1!'"!',(!-4(#(*!',&#5&#9!@A(!43#2'!1&(!"#!=(+B

<H9J:%9::9;K!!:!,31!3!=3--&8(!,(3)'!3''345!%,&6(!1)&8&#9!,"=(+!

EMS had to bring me back to life five times before I even got to !

',(!,"->&'36+

;9JH!!C)"=!',(!'&=(!0.1!3))&8(1!3'!',(!DE!?#'&6!',(!'&=(!"/!,&-!

1&-4,3)9(*!0'+!F38&12-!0"?',!G?-'&#!>)"8&1(1!"?'-'3#1&#9!43)(+

1041_10_H&V_Ad_10.75x13.indd 1 6/21/10 4:46 PM

iamreedsmith.com

iamreedsmith.com

Driving Traffic with Social

iamreedsmith.com

iamreedsmith.com

iamreedsmith.com

Location, Location, Location

iamreedsmith.com

Location, Location, Location

iamreedsmith.com

Location, Location, Location

iamreedsmith.com

Parting Thoughts

iamreedsmith.com

Do You Need More Than One?

iamreedsmith.com

Who Owns Social Media?

iamreedsmith.com

Reed Smith@reedsmith

[email protected]

iamreedsmith.com