The 35 Best

CRMsmaguay

The 35 Best CRMs

Choosing a CRM is like choosing toothpaste

The 35 Best CRMs

The 35 Best CRMs

There are so many to choose from

The 35 Best CRMs

And they all promise to do the job

The 35 Best CRMs

The 35 Best CRMs

But some are better at one thing

The 35 Best CRMs

The 35 Best CRMs

So you pick what matters most

The 35 Best CRMs

5 Types of CRMs

The 35 Best CRMs

Contacts

The 35 Best CRMs

bull Gather info about your contacts

bull Log interactions and notes

bull Surface related internal connections

Contact CRMshellip

The 35 Best CRMs

Conversations

The 35 Best CRMs

bull Pull out contact interactions

bull Group conversations by those involved

bull Show where to reply and follow up

Conversation CRMshellip

The 35 Best CRMs

Leads amp Deals

The 35 Best CRMs

bull Track potential customers as leads

bull Add info as you work

bull Turn that lead into a deal

Lead amp Deal CRMshellip

The 35 Best CRMs

Marketing Automation

The 35 Best CRMs

bull Tie directly into your site or app

bull Help you personalize your marketing

bull Communicate with contacts

Marketing Automation CRMshellip

The 35 Best CRMs

Multipurpose

The 35 Best CRMs

bull CRM is one feature of a broader app

bull Let you select a number of apps and use them together in one place

bull Consolidate your work in one place

Multipurpose CRMshellip

The 35 Best CRMs

The Best CRMs

The 35 Best CRMs

bull Unique features

bull Little installation or setup time

bull Works with Zapier for easy integrations

Best CRM Criteria

The 35 Best CRMs

10 CRMs that focus on

Conacts

The 35 Best CRMs

Google Contacts

Free Google Apps for Work starts at $5usermonth

The most basic CRM available already available to Gmail users

Read a Google Contacts review

The 35 Best CRMs

See App Features and Pricing

The 35 Best CRMs

Highrise

Free for 2 users Around $4usermonth

Helps you know everything possible about your contacts

Read a Highrise Review

The 35 Best CRMs

See Highrise Features and Pricing

The 35 Best CRMs

Clevertim

Free for 2 users Around $4usermonth

A quick overview of your contacts info

Read a Clevertim Review

The 35 Best CRMs

See Clevertim Features and Pricing

The 35 Best CRMs

Insightly

Free for 3 users $9usermonth

Google Apps-styled CRM that automatically finds contact info

Read an Insightly Review

The 35 Best CRMs

See Inightly Features and Pricing

The 35 Best CRMs

OnePageCRM

Around $10usermonth

Keeps everything on one page

Read a OnePageCRM Review

The 35 Best CRMs

See OnePageCRM Features and Pricing

The 35 Best CRMs

Act Cloud

$10usermonth

An advanced social network-powered address book

Read an Act Cloud Review

The 35 Best CRMs

See Act Cloud Features and Pricing

The 35 Best CRMs

Capsule

Free for 2 users $12usermonth

Organize your contacts into lists

Read a Capsule Review

The 35 Best CRMs

See Capsule Features and Pricing

The 35 Best CRMs

Solve

Around $13usermonth (min 3 users)

A deeply customizable CRM thats integrated with Google Docs

Read a Solve Review

The 35 Best CRMs

See Solve Features and Pricing

The 35 Best CRMs

Nimble

$15usermonth

An address book thatll tell you who to contact

Read a Nimble Review

The 35 Best CRMs

See Nimble Features and Pricing

The 35 Best CRMs

Batchbook

$55month for unlimited users

Quickly import your contacts and work the way you want

Read a Batchbook Review

The 35 Best CRMs

See Batchbook Features and Pricing

The 35 Best CRMs

5 CRMs that focus on

Conversations

The 35 Best CRMs

Nutshell

$15usermonth

A CRM thats fun and tells you more about your contacts

Read a Nutshell Review

The 35 Best CRMs

See Nutshell Features and Pricing

The 35 Best CRMs

Contactually

$18usermonth

Quickly send bulk emails with customizable templates

Read a Contactually Review

The 35 Best CRMs

See Contactually Features and Pricing

The 35 Best CRMs

Streak

Free up to 5 users $19usermonth

A CRM thats built into Gmail

Read a Streak Review

The 35 Best CRMs

See Streak Features and Pricing

The 35 Best CRMs

RelateIQ

$49usermonth

Easily share all of your teams email conversations

Read a RelateIQ Review

The 35 Best CRMs

See RelateIQ Features and Pricing

The 35 Best CRMs

Closeio

$59usermonth

Track emails and phone conversations together

Read a Closeio Review

The 35 Best CRMs

See Closeio Features and Pricing

The 35 Best CRMs

8 CRMs that focus on

Leads amp Deals

The 35 Best CRMs

ProsperWorks

Free in beta

A mix of contact conversation and deal management

Read a ProsperWorks Review

The 35 Best CRMs

See ProsperWorks Features and Pricing

The 35 Best CRMs

Pipedrive

$9usermonth

A Kanban board-driven CRM that shows everything at a glance

Read a Pipedrive Review

The 35 Best CRMs

See Pipedrive Features and Pricing

The 35 Best CRMs

Zoho CRM

Free up to 3 users $12usermonth

Manage your leads and deals in a suite of apps

Read a Zoho CRM Review

The 35 Best CRMs

See Zoho CRM Features and Pricing

The 35 Best CRMs

Base

$15usermonth

Helps you know exactly what you need to do next

Read a Base Review

The 35 Best CRMs

See Base Features and Pricing

The 35 Best CRMs

PipelineDeals

$24usermonth

A dashboard that shows you everything thats going on

Read a PipelineDeals Review

The 35 Best CRMs

See PipelineDeals Features and Pricing

The 35 Best CRMs

Pipeliner

$35usermonth

Link your contacts and their relationships graphically

Read a Pipeliner Review

The 35 Best CRMs

See Pipeliner Features and Pricing

The 35 Best CRMs

SugarCRM

$35usermonth Free Community Edition to run on your own servers

Know everything possible about the people youre selling to

Read a SugarCRM Review

The 35 Best CRMs

See SugarCRM Features and Pricing

The 35 Best CRMs

Salesforce

$65usermonth

A powerful CRM platform that lets you customize everything

Read a Salesforce Review

The 35 Best CRMs

See Salesforce Features and Pricing

The 35 Best CRMs

10 CRMs that focus on

Marking Automation

The 35 Best CRMs

Intercom

Free event tracking and customer profiles around $20 per 1k customers for full features

Read an Intercom Review

Talk to customers directly through your web or mobile app for either marketing or support

The 35 Best CRMs

See Intercom Features and Pricing

The 35 Best CRMs

Inbound Now

Free basic features add extra features starting at $999 per plugin or $14999year for unlimited plugins and support

A WordPress-powered self-hosted marketing engine and CRM

Read an Inbound Now Review

The 35 Best CRMs

See Inbound Now Features and Pricing

The 35 Best CRMs

Interakt

Around $10usermonth (beta pricing)

Rich analytics about your customers

Read an Interakt Review

The 35 Best CRMs

See Interakt Features and Pricing

The 35 Best CRMs

Instant Customer

Around $10usermonth with 2 phone numbers and a point system for call SMS and other usage pricing

Keep up with leads from calls business cards lead pages email SMS and more

Read an Instant Customer Review

The 35 Best CRMs

See Instant Customer Features and Pricing

The 35 Best CRMs

Agile CRM

From $1499usermonth

See simple ways to engage customers and real-time notifications to know who you could contact

Read an Agile CRM Review

The 35 Best CRMs

See Agile CRM Features and Pricing

The 35 Best CRMs

CallTrackingMetrics

$29month for unlimited users Phone numbers start at $225month calls at 42centminute and SMS at 175centmessage

Phone call tracking and SMS marketing

Read a CallTrackingMetrics Review

The 35 Best CRMs

See CallTrackingMetrics Features and Pricing

The 35 Best CRMs

Jumplead

Free for 1 user and up to 100 customers around $16usermonth for basic plans

Know exactly where your customers come from geographically and on the internet

Read a Jumplead Review

The 35 Best CRMs

See Jumplead Features and Pricing

The 35 Best CRMs

Infusionsoft

Around $75usermonth

Know what you need to work on plus a suite of eCommerce features

Read an Infusionsoft Review

The 35 Best CRMs

See Infusionsoft Features and Pricing

The 35 Best CRMs

Hatchbuck

Starts at $99month for 1 user and up to 25k customers $299month for unlimited users and customers

Focus on your individual contacts and their actions on your site

Read a Hatchbuck Review

The 35 Best CRMs

See Hatchbuck Features and Pricing

The 35 Best CRMs

HubSpot

$200month for 3 users and up to 100 customers $100month per additional 1k customers

Make your content marketing work for you

Read a HubSpot Review

The 35 Best CRMs

See HubSpot Features and Pricing

The 35 Best CRMs

3 CRMs that focus on being

Multipurpose

The 35 Best CRMs

Podio

Free up to 5 users $9usermonth

Combine all of your teams data in one app

Read a Podio Review

The 35 Best CRMs

See Podio Features and Pricing

The 35 Best CRMs

Odoo

$15usermonth for each app free to install on your own server

A self-hosted suite of apps

Read an Odoo Review

The 35 Best CRMs

See Odoo Features and Pricing

The 35 Best CRMs

TrackVia

$19usermonth (min 10 users)

Build a CRM that works the way you want

Read a TrackVia Review

The 35 Best CRMs

See TrackVia Features and Pricing

The 35 Best CRMs

2 CRM Resources

The 35 Best CRMs

Get the Best CRM Cheat Sheet

Everything in this presentation in a printable PDF document

Get the cheat sheet now

The 35 Best CRMs

Learn more about CRM apps with this definitive free eBook from Zapier

Learn more gt

The 35 Best CRMs

bull ldquoThe 35 Best CRMsrdquo is a free resource from Zapier the easiest way to integrate your apps and automate your workflow

bull App descriptions written by Matthew Guay marketer at Zapier Slides by Danny Schreiber marketer at Zapier and Bryan Landers

bull App screenshots and pricing information pulled from apps in September 2014

bull Photos Toothpaste aisle courtesy Kevin McShane Brushing teeth courtesy The Buried Life Line of toothpaste courtesy Waltarrrrr Conversation courtesy Todd Fong Leads amp Deals courtesy Bruno Covas Contacts courtesy Myles Grant Marketing Automation courtesy Stefan W Multipurpose courtesy Jim Pennucci

Credits

The end

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