The 15 Most Critical Metrics for Entrepreneurs & Marketers

36
FOR ENTREPRENEURS & MARKETERS THE MOST

Transcript of The 15 Most Critical Metrics for Entrepreneurs & Marketers

Page 1: The 15 Most Critical Metrics for Entrepreneurs & Marketers

FOR ENTREPRENEURS & MARKETERS

THE! ! MOST!

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LET’S START WITH...

WHY YOU NEED METRICS

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BUSINESS

TRACKING YOUR METRICS

YOUR

DRAMATICALLY

RESULTS

IMPROVE

WILL!

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have to say about EXPERTS

What do the

metrics &

dashboards?

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Good marketers MEASURE.!

Metrics are critical to ensuring that your marketing is aligned

with your business objectives.

SETH GODIN

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PETER DRUCKER

IF YOU CAN’T!MEASURE IT, !YOU CAN’T !IMPROVE IT.!

”!

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COMPANIES TRACKING THEIR METRICS IN DASHBOARDS REALIZE:

YEAR-OVER-YEAR

THAN THOSE WHO DON’T.

YEAR-OVER-YEAR

&

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MEASURE

EVERYTHING OF SIGNIFICANCE.

ANYTHING THAT IS

IMPROVES.

MEASURED AND WATCHED,

Bob Parsons

”!

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you will

Never achieve

SUCCESS YOU WANT

TRACK YOUR METRICS,

THE BOTTOM LINE

IF YOU CHOOSE NOT TO

THE

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SO WHICH METRICS SHOULD YOU TRACK?

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FOR ENTREPRENEURS & MARKETERS

THE! ! MOST!

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1. CONTRIBUTION MARGIN

SALES MINUS VARIABLE COSTS

CONTRIBUTION MARGIN =

*VARIABLE COSTS INCLUDE COGS, ADVERTISING, REFUNDS, COMMISSIONS, ETC.

*

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1. CONTRIBUTION MARGIN

CONTRIBUTION MARGIN IS A GREAT INDICATOR OF THE

OVERALL HEALTH OF YOUR BUSINESS

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2. TOTAL SALES

SECONDARILY, ASSESS SALES BY:

• AFFILIATE • REGION • PRODUCT, ETC.

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3. EARNINGS PER CLICK

YOU CAN OUT-ADVERTISE YOUR COMPETITORS AND DOMINATE WHEN YOU GENERATE THE HIGHEST EPC IN YOUR MARKET,

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4. ADVERTISING COST VS. REVENUE PER SALE

THE RELATIONSHIP BETWEEN MEASURE THIS

IS WHAT’S CRITICAL SPOT TRENDS AND FIX PROBLEMS AD COSTS AND SALES DAILY, WEEKLY & MONTHLY TO

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5. TOTAL EMAIL SALES

but this one sums it all up OPENS, OPEN RATES, CLICKS, CLICK THROUGH RATES, AND EARNINGS PER CLICK…

YOU SHOULD ALSO LOOK AT

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6. TOP REVENUE GENERATING EMAILS

THEN SEND THEM AGAIN AND CRAFT MORE LIKE THEM

ALWAYS HAVE A RUNNING LIST OF YOUR TOP PRODUCING EMAILS. THEN, ANALYZE YOUR WINNING EMAILS TO UNDERSTAND WHY THEY WORKED.

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7. REFUNDS

MEASURING AND DECREASING REFUNDS IS ONE OF THE EASIEST & FASTEST WAYS TO BOOST YOUR PROFITS

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8. BILLING FAILURES

SO YOU CAN IMPLEMENT STRATEGIES TO REDUCE THIS LOSS TRACK HOW OFTEN CUSTOMER & PROSPECTIVE CUSTOMER PAYMENTS ARE DECLINING,

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9. WEBSITE VISITORS

THERE IS GENERALLY A HIGH CORRELATION BETWEEN

SO TRACK & IMPROVE THIS KEY METRIC THE NUMBER OF WEBSITE VISITORS & SALES,

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10. VISITS & SALES FROM SOCIAL MEDIA

DO NOT INVEST IN SOCIAL MEDIA IF YOU CANNOT TRACK RESULTS SUCH AS

WEBSITE VISITS, LEADS, AND SALES

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11. SALES TEAM CONVERSION FUNNEL

ASSESS EACH INDIVIDUAL SALES REP

TO IDENTIFY WHERE HIS OR HER PERFORMANCE CAN BE IMPROVED

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12. CLIENT RETENTION

KEEPING CLIENTS LONGER DRAMATICALLY IMPROVES PROFITABILITY

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13. EMAIL LIST SIZE

YOUR EMAIL LIST IS A KEY BUSINESS ASSET THAT SHOULD

ALWAYS BE GROWING

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14. NUMBER OF LEADS/CUSTOMERS

LEADS AND CUSTOMERS ARE

THE LIFEBLOOD OF YOUR BUSINESS

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15. LIFETIME CUSTOMER VALUE

BOOSTING LIFETIME CUSTOMER VALUE MAXIMIZES PROFITS, AND UNDERSTANDING LCV ALLOWS YOU TO OPTIMIZE YOUR ADVERTISING,

AS YOU KNOW PRECISELY HOW MUCH YOU CAN SPEND TO ACQUIRE A CUSTOMER

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Now that you know WHICH

metrics to track,

The next step is

HOW to figure out

to track them

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AUTOMATICALLY TRACK YOUR KEY METRICS TODAY THERE ARE DASHBOARDS THAT

CHECK IT

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THE OPTIMAL DASHBOARD

TO ALL THE SYSTEMS YOU ALREADY USE AUTOMATICALLY CONNECTS

AND HUNDREDS MORE

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SO YOUR METRICS ARE…

AND THERE’S

ZERO!

DISPLAYED IN REAL TIME ALWAYS UP-TO-DATE

MANUAL DATA ENTRY

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WELCOME TO

OUR WORLD OF METRICS

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WE AT GUIDING METRICS CAN

CLICK TO WATCH YOUR FREE DEMO VIDEO

SPECIFICALLY FOR YOUR BUSINESS

CUSTOM-BUILDAN AUTOMATED DASHBOARD

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GUIDINGMETRICS.COM

LET’S STAY IN TOUCH

[email protected] (800) 476-0423

DAVE LAVINSKY

WATCH OUR FREE DEMO VIDEO

SCHEDULE YOUR FREE PERSONAL DEMO

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that needs to

TRACK THEIR METRICS?CLICK TO SHARE

WHO DO YOU KNOW

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CLICK TO WATCH !YOUR FREE DEMO VIDEO

GUIDINGMETRICS.COM

[email protected] (800) 476-0423

DAVE LAVINSKY