That’s a wrap! Tech transition LOWDOWNs/... · The Lottery LOWDOWN A BIG THANK YOU May 2019...

2
The Lottery LOWDOWN May 2019 A BIG THANK YOU IMPROVEMENTS TO THE SYSTEM $20 Mega Cash 255 $5 Deal or No Deal 7307 $3 Diamond Quest 292 $2 Blue 7306 $1 Cash X10 290 Price Name Game # $30 Ultimate Millions 264 $5 Million Jackpot 253 $1,000,000 Jumbo Crossword 294 $20 Lucky 7 Deluxe 7299 100X 269 Illinois Millions 260 Lucky 7 Multiplier 7298 Illinois Black 289 $250,000 Crossword 178 $250,000,000 Cash Spectacular 893 Power 5s 293 Lucky 7 Tripler 7297 Big Win 287 Wave of $500s 278 25X 267 Crossword 254 Black Ice 7s 222 Bingo 229 Amethyst 7s 259 Diamond Mine 9X 263 $3 MS Project 7300 Crossword 228 Bingo 223 Carolyn Adams Ticket for the Cure 273 $2 Wild Cherry Tripler 291 Lucky 7 Doubler 7296 Double Your Luck 257 Ten Years of Cash 286 10X 266 Hot $1,000s 281 $1 Loose Change Multiplier 7301 Lucky 7 7295 Ten Years of Cash 285 5X 265 7-11-21 252 Helpful ADA Information Accessible Parking The ADA requires businesses to take steps necessary to effectively communicate with customers who have vision, hearing and speech disabilities. - When parking is provided to the public, designated accessible parking spaces must be provided, if doing so is readily achievable. - Accessible parking spaces should be closest to the accessible entrance and located on the ground level. - Accessible parking spaces must have space for the vehicle and an additional space located either to the right or leſt of the space that serves as an access aisle. For more information, call (800) 514-0301. Responsible Play A new responsible gaming campaign was launched in late March to help players make informed decisions about their lottery play. The campaign features information about how games work, common myths and practical tips on how to Be Smart, Play Smart™. Campaign support includes digital and social messaging, newspaper advertisements and a billboard in Springfield that will be featured through May. To view the responsible gaming messages and recent website updates, visit the responsible gaming section on Illinoislottery.com. Winning Retail Location Regular player celebrates a win Dale Swanson, who has been playing the Lottery since it began, scratched $100,000 on an Ultimate Millions Instant Ticket. He bought his ticket just one block away from his house at the Casey’s General Store in Shannon! He plans to use his winnings to go on vacation and pay off bills. Your store could be featured next! The new Retail Hotline for Intralot is 1-844-806-8930 Your Hotline operator will be able to answer any questions you may have regarding: • Terminal functions & connectivity • Installation schedule & queries Be Smart, Play Smart™ Must be 18 or older to play. Crisis counseling and referral services can be accessed at 1-800-GAMBLER or text “ILGamb” to 53342. For additional info or to exclude yourself, call 1-800-252-1775 or visit illinoislottery.com. Instant Games You Should Sell Don’t miss any sales — activate these instant tickets! Order these hot-sellers, if they’re not already in stock! The banker’s offer is higher sales. Deal or No Deal? $25 $10 $5 As we finally complete the full technology transformation, we want to say thank you to our retailers for their support and cooperation during the rollout and conversion period. We recognize the commitment and passion it takes to deliver such a large-scale transformation. We successfully transitioned almost 50,000 pieces of equipment, including counter and vending terminals. We now turn our attention towards the rollout of our exciting permanent point of sale. All new equipment is ready to be shipped to and installed in your store. Our installation partners will be in touch with you shortly to schedule your installation. We are constantly trying to improve our service to you. As part of the Intralot system, we can provide numerous system upgrades to improve functionality and service to our retailers and players. Please reach out to your Lottery Sales Representative with any improvements we can make. We have already implemented some of your suggestions and will continue to do so. Here is some important information on how to navigate our services: How do I order consumables (i.e., paper ticket rolls/play slips)? To order paper ticket rolls and play slips, call the Retailer Help Desk at 1-844-806-8930 and select option 1, or when placing an instant ticket order, ask your Tel-Sell Representative to place an order for consumables. My customers want to purchase Pick 3 for future draws? On the Intralot system, you can purchase multi-draw tickets for up to 25 future draws. You are not able to skip draws as you could on the old IGT system. Draws must be consecutive. My Jackpot board is not working or has been removed by IGT? We are currently rolling out new Jackpot boards and converting existing Jackpot boards to the Intralot system. Intralot technicians will be visiting stores to complete this conversion. Please be patient while we finish this task. Where can I get important information? You can call the Retailer Help Desk, if you require additional information. Alternatively, there is plenty of information available on the Illinois Lottery Retailer Website, such as the following documents: • Retailer Portal Quick Reference Guide • Instant Ticket Management Guide • Win 30 Instructional Video & Quick Reference Guide • Photon Terminal Quick Reference Guide • Win 30 Vending Terminal Quick Reference Guide • Photon Terminal User Manual • Counter Equipment Set Up Guide That’s a wrap! Tech transition recap & what’s to come Deal or No Deal TM & © 2002, 2019 Endemol Shine IP B.V. Order a Gigantix Bin to feature the new Millionaire Club Instant Ticket #283 available in June! Call the Retailer Hotline 1-844-806-8930 to order today.

Transcript of That’s a wrap! Tech transition LOWDOWNs/... · The Lottery LOWDOWN A BIG THANK YOU May 2019...

Page 1: That’s a wrap! Tech transition LOWDOWNs/... · The Lottery LOWDOWN A BIG THANK YOU May 2019 IMPROVEMENTS TO THE SYSTEM $20 Mega Cash 255 $5 Deal or No Deal 7307 $3 Diamond Quest

The Lottery

LOWDOWNMay 2019A BIG THANK YOU

IMPROVEMENTS TO THE SYSTEM

$20 Mega Cash 255$5 Deal or No Deal 7307$3 Diamond Quest 292$2 Blue 7306$1 Cash X10 290

Price Name Game #

$30 Ultimate Millions 264$5 Million Jackpot 253

$1,000,000 Jumbo Crossword 294

$20

Lucky 7 Deluxe 7299100X 269Illinois Millions 260

Lucky 7 Multiplier 7298Illinois Black 289$250,000 Crossword 178$250,000,000 Cash Spectacular 893

Power 5s 293Lucky 7 Tripler 7297Big Win 287Wave of $500s 27825X 267Crossword 254Black Ice 7s 222Bingo 229Amethyst 7s 259Diamond Mine 9X 263

$3

MS Project 7300Crossword 228Bingo 223Carolyn Adams Ticket for the Cure 273

$2

Wild Cherry Tripler 291Lucky 7 Doubler 7296Double Your Luck 257Ten Years of Cash 28610X 266Hot $1,000s 281

$1

Loose Change Multiplier 7301Lucky 7 7295Ten Years of Cash 2855X 2657-11-21 252

Helpful ADA Information Accessible ParkingThe ADA requires businesses to take steps necessary to effectively communicate with customers who have vision, hearing and speech disabilities.

- When parking is provided to the public, designated accessible parking spaces must be provided, if doing so is readily achievable.

- Accessible parking spaces should be closest to the accessible entrance and located on the ground level.

- Accessible parking spaces must have space for the vehicle and an additional space located either to the right or left of the space that serves as an access aisle.

For more information, call (800) 514-0301.

Responsible PlayA new responsible gaming campaign was launched in late March to help players make informed decisions about their lottery play. The campaign features information about how games work, common myths and practical tips on how to Be Smart, Play Smart™. Campaign support includes digital and social messaging, newspaper advertisements and a billboard in Springfield that will be featured through May. To view the responsible gaming messages and recent website updates, visit the responsible gaming section on Illinoislottery.com.

Winning Retail LocationRegular player celebrates a win

Dale Swanson, who has been playing the Lottery since it began, scratched $100,000 on an Ultimate Millions Instant Ticket. He bought his ticket just one block away from his house at the Casey’s General Store in Shannon! He plans to use his winnings to go on vacation and pay off bills. Your store could be featured next!

The new Retail Hotline for Intralot is 1-844-806-8930

Your Hotline operator will be able to answer any questions you may have regarding:

• Terminal functions & connectivity • Installation schedule & queries

Be Smart, Play Smart™ Must be 18 or older to play.

Crisis counseling and referral services can be accessed at 1-800-GAMBLER or text “ILGamb” to 53342. For additional info or to exclude

yourself, call 1-800-252-1775 or visit illinoislottery.com.

Instant Games You Should Sell Don’t miss any sales — activate these instant tickets! Order these hot-sellers, if they’re not already in stock!

The banker’s offer is higher sales. Deal or No Deal?

$25

$10

$5

As we finally complete the full technology transformation, we want to say thank you to our retailers for their support and cooperation during the rollout and conversion period. We recognize the commitment and passion it takes to deliver such a large-scale transformation. We successfully transitioned almost 50,000 pieces of equipment, including counter and vending terminals. We now turn our attention towards the rollout of our exciting permanent point of sale. All new equipment is ready to be shipped to and installed in your store. Our installation partners will be in touch with you shortly to schedule your installation.

We are constantly trying to improve our service to you. As part of the Intralot system, we can provide numerous system upgrades to improve functionality and service to our retailers and players. Please reach out to your Lottery Sales Representative with any improvements we can make. We have already implemented some of your suggestions and will continue to do so. Here is some important information on how to navigate our services:

How do I order consumables (i.e., paper ticket rolls/play slips)? To order paper ticket rolls and play slips, call the Retailer Help Desk at 1-844-806-8930 and select option 1, or when placing an instant ticket order, ask your Tel-Sell Representative to place an order for consumables.

My customers want to purchase Pick 3 for future draws? On the Intralot system, you can purchase multi-draw tickets for up to 25 future draws. You are not able to skip draws as you could on the old IGT system. Draws must be consecutive.

My Jackpot board is not working or has been removed by IGT? We are currently rolling out new Jackpot boards and converting existing Jackpot boards to the Intralot system. Intralot technicians will be visiting stores to complete this conversion. Please be patient while we finish this task.

Where can I get important information? You can call the Retailer Help Desk, if you require additional information. Alternatively, there is plenty of information available on the Illinois Lottery Retailer Website, such as the following documents: • Retailer Portal Quick Reference Guide • Instant Ticket Management Guide • Win 30 Instructional Video & Quick Reference Guide • Photon Terminal Quick Reference Guide • Win 30 Vending Terminal Quick Reference Guide • Photon Terminal User Manual • Counter Equipment Set Up Guide

That’s a wrap! Tech transition recap & what’s to come

Deal or No Deal TM & © 2002, 2019 Endemol Shine IP B.V.

Order a Gigantix Bin to feature the new Millionaire Club Instant Ticket #283 available in June! Call the Retailer Hotline 1-844-806-8930 to order today.

Page 2: That’s a wrap! Tech transition LOWDOWNs/... · The Lottery LOWDOWN A BIG THANK YOU May 2019 IMPROVEMENTS TO THE SYSTEM $20 Mega Cash 255 $5 Deal or No Deal 7307 $3 Diamond Quest

$1 $2 $3

$5 $20

New Instant TicketsBe sure to activate the new instant games launching May 7Tell your players about the new May instant tickets coming this month!

Our new Illinois Lottery merchandising solutions will have you WINNING BIG with sales when it’s featured front & center! Making Lottery visible will encourage purchases, as most customers decide to buy Lottery tickets in the store. Attracting more shoppers with merchandising solutions will sell more tickets, increase profits and drive the value of Lottery for your store!

DEAL OR NO DEAL #7307 Top Prize: $100,000One of America’s favorite game- inspired tickets is now in Illinois! Players can experience the thrill of the game anytime. Reveal briefcase amounts and navigate the prize board for a chance to win $100,000. Tell players to save their non-winning tickets for a second chance at winning up to $1,000,000 in Orlando.Game Highlights:• Win up to $100,000• Reveal two matching prize amounts in

the Banker’s Box to win that amount• Second chance at winning up to

$1,000,000 in Orlando

Blue Police Memorial Ticket #7306 Top Prize: $20,000 Win up to $20,000 with the Blue Police Memorial Ticket. 100% of profits go toward supporting police memorials in Illinois. Game Highlights:• Win up to $20,000• Reveal a $$ symbol, win double

the prize• 10 chances to win

Diamond Quest #292 Top Prize: $50,000 Players are on a quest for $50,000! Reveal 18 coordinates at the top, then scratch the matching squares on the mine grid. Completely uncover the gems on a journey to win the prize.Game Highlights:• Win up to $50,000• Extended play

Mega Cash #255 Top Prize: $2,500,000Players can win mega cash with this new instant ticket—up to $2,500,000 to be exact. There’s even a chance to multiply the prize up to 10x and even win ALL 25 prizes. Talk about a mega win!Game Highlights:• Win up to $2,500,000• 25 chances to win• 3 instant win boxes• Over 20,000 prizes of $500

Cash X10 #290 Top Prize: $10,000 What’s better than winning some cash? Winning some cash x10! Match 3 like amounts to win that amount. Match 2 and reveal a X10 symbol to win 10 TIMES the prize! Game Highlights:• Win up to $10,000• 10x multiplier

Media Support Plan

DEAL OR NO DEAL is coming to the world of instant tickets! Players can bring this exciting game home and win up to $100,000. The campaign will be supported across several channels and will also feature a second chance at winning up to $1,000,000 in Orlando. Campaigns cover all of Illinois

TV Social OOH POSDigitalRadio

Did you know?

higher sales when the merchandsing solutions are on the front counter 16%

BLUE POLICE MEMORIAL TICKET Launching May 7 In May, players can win up to $20,000 with the Blue Police Memorial Ticket. 100% of profits go toward supporting police memorials in Illinois.

Funds will be divided equally among:

• Chicago Police Memorial Foundation Fund

• Police Memorial Committee Fund

• Illinois State Police Memorial Park Fund

RED RIBBON CASH Launching June 4 In June, players can win up to $50,000 with the Red Ribbon Cash Instant Ticket. 100% of profits are dedicated to an Illinois free of HIV/AIDS. Over $7 million has been raised so far.

Did you know?

• There are nearly 38,000 people in Illinois living with HIV.

• 15% of people don’t know they have HIV/AIDS.

Point of SaleCustomers will be ready to make a deal after seeing DEAL OR NO DEAL POS. Make sure POS is updated and properly placed to maximize revenue. And don’t forget to tell customers about the second chance—their non-winning tickets could be worth more than they think!

With Front Counter Display

$50K

$100K

$200K

$150K

$250K

$300K

No Front Counter Display

16%

Core Players

45%

Light Players

48%

In store

En route to store

At home or work

Where players decide to purchase Lottery Tickets

Play with purpose

1st Photon Sign-On

COMPETITION WINNERS

1st Photon online validation

1st Photon instant book activation

1st Photon online sale

1st Photon instant validation

Region Retailer ID Retailer name Address City

1 110253 CONVENIENT FOOD MART

4301 W IRVING PK CHICAGO

2 116937 CIRCLE K #2655796 14310 S WILL HOMER GLEN

3 400065 3RD ST CITGO 500 W 3RD ST DIXON

4 900303 CASEYS GEN STORE #2073

202 E VIENNA ANNA

5 112576 CIRCLE K #1432 506 S PRAIRIE VIEW RD

MAHOMET

6 109750 MEIJER #265 9200 S WESTERN AVE

EVERGREEN PARK

Region Retailer ID Retailer name Address City

1 116316 TONYS PANTRY MART INC

745 S KEDZIE AVE CHICAGO

2 202031 WILMETTE FOOD 531 GREEN BAY RD WILMETTE

3 400622 EXPRESS LANE #16

651 W LINCOLNWAY

MORRISON

4 109278 HEIGHTS MARKET & DELI

1720 E MAIN WEST FRANKFORT

5 500338 CASEYS GEN STORE #1318

402 N CHESTNUT WENONA

6 110205 GENOS FOOD & LIQUOR

1520 HALSTED ST CHICAGO HEIGHTS

Region Retailer ID Retailer name Address City

1 119065 E Z PANTRY INC 8208 W OAKTON ST

NILES

2 117090 FAST N FRESH 410 N FRONT ST ASHKUM

3 108793 THE PRIDE OF AURORA

1395 BUTTERFIELD RD

AURORA

4 800187 CASEYS GEN STORE #1963

1735 VANDALIA RD HILLSBORO

5 600077 HUCKS #355 2401 S MAIN ST BLOOMINGTON

6 110205 GENOS FOOD & LIQUOR

1520 HALSTED ST CHICAGO HEIGHTS

Region Retailer ID Retailer name Address City

1 144089 GATEWAY NEWSTAND #071

2 N RIVERSIDE PLZ #3

CHICAGO

2 116757 JOLIET 1415 PLAINFIELD JOLIET

3 408518 ROCKTON MOBIL 111 BLACKHAWK BLVD

ROCKTON

4 116682 FREEBURG COUNTRY MART

369 MARKETPLACE DR

FREEBURG

5 500237 GALESBURG CONOCO

383 E FREMONT ST GALESBURG

6 104718 63RD & DREXEL MOBIL

850 E 63RD CHICAGO

Region Retailer ID Retailer name Address City

1 110746 RANDEE'S FOOD STORE

4319-21 N MILWAUKEE AVE.

CHICAGO

2 258996 FAMILY FOODS 2S501 STATE RT 59 WARRENVILLE

3 116486 CASEYS GEN STORE #2380

103 6TH AVE EAST ANDALUSIA

4 900036 FILL-UP #12 49 CHEEKWOOD LANE

ULLIN

5 406967 BECKS EXPRESS #20

1198 N MAIN MONMOUTH

6 104123 7-ELEVEN #33765 4501 W 95TH ST OAK LAWN

As part of our Technology Transformation Program, we had a competition for the first transactions on the new Intralot System. Each winner will receive a $200 gift card. The winners are:

A Frame Door Decal Vending WobblerStandee Windmaster