th February 2020 l Marc Dowd l Principal Client Advisory ...€¦ · Future of Connectedness Create...

1© IDC, 2017

18th February 2020 l Marc Dowd l Principal Client Advisory, IDC Research

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"In the

hyperspeed, hyperscale, and

hyperconnectivityphase of digital transformation, CIOs must rapidly transform their organizations to become the future IT,"

IDC FutureScape: Worldwide CIO Agenda 2020 Predictions

Source: IDC FutureScape: Worldwide CIO Agenda 2020 Predictions

By 2024, the IT strategy for 80% of

digitally advanced organizations will evolve to

a broad, flexible, self-service mashup of digital tools to replace the "walled

garden" IT-as-an-enabler model.

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Business organizations have moved beyond the era of requesting and using IT apps and systems and are becoming an essential, contributing part of the enterprise IT fabric.

At the same time, vendors are providing a bounty of cloud solutions and low-code/no-code tools that enable business users to transform their knowledge into computing solutions.


By 2023, 65% of CIOs will be entrepreneurial leaders who evolve their organizations into centers of excellence that engineer enterprise wide collaboration and innovation.


77

IT organizations must undergo a major cultural and talent transformation as IT roles evolve to include expert, coach, and advisor.

IT leaders and workers will need to become more proactive in driving change by anticipating business needs and building needed skills, capabilities, and influence in real time.


Driven both by escalating cyber threats and needed new functionality, 65% of

enterprises will aggressively modernize legacy systems with extensive new

technology platform investments through 2023.


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IDC's August

2019 CIO Sentiment Surveyrevealed that 38% of IT organizations consider IT

infrastructure rationalization and modernization

as the best way to

prepare for the next recession.


Through 2023, 80% of IT organizations will accelerate software development to

enable them to deploy at least weekly code updates/revisions and business value

delivery.


Think about product and business outcome, not

projects.

Modularize for adaptability.

Accelerate DevOps and continuous integration/

deployment


Through 2022,

deployment of artificial intelligence to

augment, streamline, and accelerate IT operations

will be a principal IT transformation initiative for 60% of enterprise IT organizations.Source: IDC FutureScape: Worldwide CIO Agenda 2020 Predictions

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CIO Agenda 2020 - 2024

Future of Digital InfrastructureEnsure reliable digital services and experiences as technology architecture is now the business architecture

Future of ConnectednessCreate pervasive experiences by orchestrating connectivity across the workforce, customers, operations and partners

Future of IndustriesDefine the new value in the digital economy, enterprises’ new role and new partnerships

Future of Intelligence

The ability for an organization to learn and to synthesize the information it needs in order to learn

Future of Digital Innovation

The ability to become a software producer that creates and distributes digital services at scale

Future of WorkA work model that fosters human-machine collaboration, enables new skills and worker experiences and supports an environment unbounded by time or space

Future of OperationsPivot operations from efficiency to resiliency to support the increasing market demand for customization

Future of Customers and ConsumersDevelop deep relationships with customers at scale by understanding a situation from their point of view and acting accordingly

Future of TrustDevelop digital trust programs to manage one's reputation around its digital activities

Thank You

th February 2020 l Marc Dowd l Principal Client Advisory ...€¦ · Future of Connectedness Create...

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