TFL Interchange Sign Standard

8/13/2019 TFL Interchange Sign Standard

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Transport for London

MAYOR OF LONDON Transport for London

Interchange signs standard

Issue 5


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1 Contents

Introduction

Types of interchange sign

Core network symbols

Totem signs

Horizontal format

Network identification within interchanges

Pictograms

1

1.1

1.2

1.3

1.3

1.4

1.5

Specific networks :

Directional signs and wayfinding principles

Directional signing at Interchanges

Directional signing to networks

Incorporating service information

Wayfinding sequence

Accessible routes

Line diagrams Priciples

Line diagrams Line representation

Line diagrams Symbology

Platform finders

Platform confirmation signsPlatform station names

Way out signs

Multiple exits

Linking with Legible London

Exit guides

Exit guides Decision points

Exit guides on other networks

Signing to bus services

Signing to bus services Route changes

Viewing distances

Maintaining clear sightlines

3

3.1

3.2

3.3

3.4

3.5

3.6

3.7

3.8

3.9

3.103.11

3.12

3.13

3.14

3.15

3.16

3.17

3.18

3.19

3.20

3.21

2

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

2.10

References and contacts4
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1


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1.1 Types of interchange sign

UNDERGROUND

DLR

OVERGROUND

Charing Cross

DLRDLR

UndergroundUNDERGROUND

Buses BUSES

National Rail

Building

mountedinterchange

totem sign

Standard

interchangetotem sign

Legible London street directional sign

TFL station directional sign

UNDERGROUND

Typical sign types :
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1.2

DLR

OVERGROUND

UNDERGROUND

TRAMLINK

RIVERCOACHES

BUSES
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1.3.

Order of display

Symbol size and spacing

UNDERGROUND

DLR

OVERGROUND

UNDERGROUND

BUSES


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1.3.1

Station names

.

UNDERGROUND

UNDERGROUND

BUSES

StationName

Westminster

Central


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UNDERGROUND

UNDERGROUND

Station Name

StationName

OVERGROUND

Pole mounted totem sign

at National Rail station

accommodating station

identity branding

Cantilevered totem sign

at Underground owned

interchange station

Pole mounted totem sign

at Overground owned

interchange station

1.3.2


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1.4

Station Name

UNDERGROUND DLR

UNDERGROUND D LR

DLR

Silhouette symbols and lettering applied

as a feature directly to station buildings


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1.5

National Rail

DLR DLR

OVERGROUND

Underground UNDERGROUND

National Rail

Overground

Buses BUSES

TRAMLINK

RIVER

COACHES

Buses BUSES

Trams

Coaches

Boats

Directing to primary rail networks

Directing to other TFL modes

Primary rail networks : Other TFL modes :


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1.6 Pictograms

Coaches Trams River craft

Airport Taxi Parking Cycling

Lift Mobility impaired Disabled Pedestrian

Buses

Contents


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2 Contents

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

2.10


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2.1

UNDERGROUND

Blackheath

Charing Cross

Station directional sign displaying positive logo

Street directional sign displaying monochrome logo

Station identification sign

displaying negative logo

Reversal logo Positive logo

Monochrome versions

Blackheath

Station

Traffic sign displaying reversal logo


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Liverpool Street

National Rail

Aylesbury trains

Platforms 7-10

Fenchurch Street

Fenchurch Street

Fenchurch Street

Directing to a separate National Rail station

from an interchange station If space is limited

the word Station may be omitted as shown.

Terminology

Variations in sign style

Directing collectively to the Network Rail

platforms within an interchange station.

Directing to a platform where a destination

is the most easily understood differentiation.

In an integrated environment with flexible

services platform numbers may be used.

Illustrative examples :

A sign in London Underground style

directing to a National Rail station.

A sign in London Overground style


A sign in Legible London style


2.1.1


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UNDERGROUND

OVERGROUND

2.2

Embankment




displaying standard logo

Standard logo Reduced logo

Monochrome versions

UNDERGROUND

UNDERGROUND


Bar text may be omitted for

smaller applications

BarkingsideStation

Traffic sign displaying plain logo


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Directing to a separate Underground stationfrom an interchange station If space is limited


Terminology


Directing to a common access point to all

Underground lines within an interchange station.

Directing to specific Underground lines

within an interchange station.


A sign in a rail monochrome corporate

style directing to Underground platforms.Underground

EmbankmentA sign in Legible London style

directing to an Underground station.

Camden Town UNDERGROUND

Central line UNDERGROUND


UNDERGROUNDUndergroundA sign in London Overground style

directing to Underground platforms.

2.2.1


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OVERGROUND

Station identification signdisplaying standard logo


Monochrome versions

DLR

DLR

DLR

Bow Church

Bow Church



DLR

East India

Station


2.3


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DLR

Bow Church

DLR trains

DLR via ExCeL

Tower Gateway

Tower Gateway

Tower Gateway

Directing to a separate DLR station



Terminology


Directing collectively to the DLR platforms

within an interchange station. To increase

legibility the word trains may be omitted.

Directing to a DLR platform where a destination

is most easily understood differentiation.



directing to a DLR station.


directing to a DLR station.


directing to a DLRl station.

DLR

Platforms 3 and 4In an integrated environment with flexible

services platform numbers may be used.DLR

DLR

DLR

DLR

2.3.1


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OVERGROUND




Monochrome versions

Hackney Central

Hackney Central



OVERGROUND

OVERGROUND

OVERGROUND

UNDERGROUND

OVERGROUND

Crouch Hill

Station


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OVERGROUND

Camden Road

Overground

Richmond trains

Hackney Wick

Hackney Wick

Hackney Wick

Directing to a separate London Overground station



Terminology


Directing collectively to the London Overground

platforms within an interchange station.

Directing to a platform where a destination is

most easily understood differentiation.


A sign in London Underground style directing

to a London Overground station.

A sign in DLR style directing to a London

Overground station.

A sign in Legible London style directing

to a

Platforms 1 and 2In an integrated environment with flexible services

platform numbers may be used.

OVERGROUND

OVERGROUND

OVERGROUND

OVERGROUND

OVERGROUND

2.4.1


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OVERGROUND



Standard logo Pictogram

Monochrome logos

Buses

Buses


BUSES

BUSES

BUSES

Central Bus

Station

Traffic sign displaying standard logo

Station directional sign displaying positive logo and pictogram

2.5


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Buses

Directing collectively to London bus servicesfrom an interchange station.

Terminology


Directing to an interchange which includes

a bus station. Note the pictogram is used for

clarity rather than the red roundel.




directing to London

Buses BUSES

Bus station BUSES

Buses BUSES

Finsbury Park UNDERGROUND

Buses

A sign in a rail monochrome corporate

style directing to London bus services.

2.5.1


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OVERGROUND




Monochrome logos

Trams

Morden Road


TRAMLINK

TRAMLINK

TRAMS

Morden Road

Station

Traffic sign displaying pictogram


2.6


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Morden Road TRAMS

Morden Road TRAMS

Directing to a separate Tramlink station or stopfrom an interchange station If space is limited


Terminology


Directing collectively to the Tramlink departure

points within an interchange station.

Directing to a platform where a destination

is most easily understood differentiation.



directing to a Tramlink station or stop.


directing to a Tramlink station or stop.


directing to a

Morden Road

Trams

TRAMS

TRAMS

Platform 10 TRAMS

Morden Road

2.6.1


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OVERGROUND




Monochrome logos

Coaches

Coach Station



COACHES

COACHES

BUSES

Coach

Station

COACHES


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COACHES

Coach Station

Coaches

Victoria Coach Station

Terminology




directing to coach services.

A sign in London Buses style

directing to a coach station.


directing to a coach station.

Coaches

Coach Station

Coach Station

COACHES

COACHES

COACHES

COACHES

Directing collectively to coach servicesfrom an interchange station.

2.7.1


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Greenwich

Pier

Pier identification flag



Monochrome logos

Millbank Pier

Millbank Pier


Greenwich

Pier


RIVER

RIVER


2.8


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London Bridge Pier

When directing to an LRS pier, the full piername and the word Pier should be used.




directing to an LRS owned pier.

A sign in DLR style directing to a

pier not owned by LRS.


directing to an LRS owned pier.

Millbank Pier RIVER

Millbank Pier RIVER

Millbank Pier

Terminology

London Eye Pier

2.8.1


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2.9

Standard TFL Taxi rank signdisplaying roundel and pictogram


Monochrome logos

Taxis

TAXIS

Station directional signs displaying standard pictogram

Taxis

Station directional sign in rail style displaying standard pictogram


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Pictogram

2.10

Cycle parking

Monochrome symbols

Standard TFL sign directing to cycle parking

Cycleparking

Directional sign in rail style directing to cycle parking

Parking symbol with cycle pictogram


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3 Contents

Way out signs

Multiple exitsLinking with Legible London

Exit guides

Exit guides Decision points

Exit guides on other networks

Signing to bus services

Signing to bus services Route changes

Viewing distances

Maintaining clear sightlines

3.12

3.133.14

3.15

3.16

3.17

3.18

3.19

3.20

3.21

Directional signing at Interchanges

Directional signing to networksIncorporating service information

Wayfinding sequence

Accessible routes

Line diagrams Priciples

Line diagrams Line representation

Line diagrams Symbology

Platform finders

Platform confirmation signs

Platform station names

3.1

3.23.3

3.4

3.5

3.6

3.7

3.8

3.9

3.10

3.11


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Platform 5and BrightonEast Croydon

Platform 1 Gidea ParkShenfield &

Northern lineUNDERGROUND

BusesBUSES



Northern line

Buses

Whilst sign styles change in accordance with different

network identities, the information needs of the customer

at a decision point are identical

3.1


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Directing to primary networks

DLRDLR

Jubilee lineUNDERGROUND

UndergroundUNDERGROUND

Buses BUSESNational Rail

Central line

National Rail

TrainsUNDERGROUND DLR OVERGROUND

UNDERGROUND

Directing to primary networkwith a decision between Underground lines

Directional sign where all rail networks are in the same direction

3.2


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Directing to primary rail networks

Primary text textSecondary

OVERGROUND

National Rail

Overground

DLRInternationalStratford

DLR

OVERGROUND

DLRvia Poplar andCanning Town

DLRDLRDLR



Northern lineUNDERGROUND

3.3


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National RailTickets DLRDLR

Platform 1 StreetLiverpool Platform 2Gidea Park

Shenfield and

Platform 2Shenfield and Gidea Park

Maryland

Forest Gate

Manor Park

Ilford

Seven Kings

Goodmayes

Chadwell Heath

Romford

Gidea Park

Harold WoodBrentwood

Shenfield

Stratford


Directional signs - Wayfinding sequence

1

3.4


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Directing to a lift serving all areas

Typical sign over lift entrance

National Rail

Overground

DLR

OVERGROUND

DLR

platformsLifts to DLR

National Rail

Overground

DLROVERGROUND

DLR

Lift

LiftTo exit and National Rail

Directing to a lift serving one specific mode

3.5


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UNDERGROUND

Platform 9

Wanstead

Redbridge

Gants Hill

Newbury Park

Barkingside

Fairlop

Hainault

Grange Hill

Chigwell

Roding Valley

South Woodford

Leytonstone

Snaresbrook

Woodford

Buckhurst Hill

Loughton

Debden

Theydon Bois

Epping

Stratford

Leyton

Central line - Eastbound

Line diagram displaying Underground line


Maryland

Forest Gate

Manor Park

Ilford

Seven Kings

Goodmayes

Chadwell Heath

RomfordGidea Park

Harold Wood

Brentwood

Shenfield

Stratford

To enable customers to find the correct

platform for their required destinationline diagram signs should be provided toshow the stations and interchangesserved by a specific platform.

They must be positioned at the decisionpoint between platforms, and ideally onthe platform close to the entry point.Line diagrams at decision points havedirectional arrows in the header panel,which are omitted on the platform

versions.

Where possible network rail servicesshould be represented as a line diagramusing the same graphic principles.

The graphic rules for the construction ofTFL line diagrams and how specificinterchanges should be represented aredetailed in the TFL Line DiagramStandard. (t?.gov.uk/corporatedesign).

Line diagram displaying National Rail line

3.6


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Forest HillHonor Oak Park

Brockley

New Cross Gate

Surrey Quays

Canada Water

RotherhitheWapping

Shadwell

Whitechapel

Shoreditch High Street

Hoxton

Haggerston

Dalston JunctionCanonbury

Highbury & Islington

LondonBridge

JubileeNorthern

Jubilee

DLR

TrainstoNew Cross

TrainstoClaphamJunction

District

Hammersmith& City

StratfordtoRichmondandClaphamJunction

StratfordtoRichmondandClaphamJunction

Victoria

DLR

OVERGROUND

UNDERGROUND

3.7


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Trains toClapham Junction

Station

Station

StationVictoria

Central

Euston

Station OvergroundVictoriaCentral

Station DistrictCircle

Station MetropolitanBakerloo

Typical interchanges shown on TFL line diagrams :

TFL line interchanges shown on National Rail diagrams :

3.8


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UNDERGROUNDPlatform 9

Wanstead

Redbridge

Gants Hill

Newbury Park

Barkingside

Fairlop

Hainault

Grange Hill

Chigwell

Roding Valley

South Woodford

Leytonstone

Snaresbrook

Woodford

Buckhurst HillLoughton

Debden

Theydon Bois

Epping

Stratford

Leyton

Central line - Eastbound

Platform

9

UNDERGROUNDPlatform 9Central line - Eastbound

1

3.10


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Station Name

STATION NAME

Overground platform roundel

Neutral station name for shared rail platforms

STATION NAME

Underground platform roundel

3.11


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Kentish TownStation

Victoria line UNDERGROUND

OVERGROUNDPlatforms 1& 8

Buses BUSES National Rail

UNDERGROUND

DLRDLR

1

2

3

3.12


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Shopping Centre

Central Park

DLR DLR

Jubilee line UNDERGROUND

National Rail

BusesBUSES

Exit 2

BusesBUSES

RIVER Bankside Pier

Sign directing to named exits

Sign directing to numbered exit

3.13


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Exit guide with numbered exits Exit guide with named exits

Exit guide

City Hall

Tooley Street

London Bridge Exit

London Bridge Station

Duke Street Hill

Guys HospitalLondon Bridge Hospital

Southwark Crown Court

Taxis

London DungeonLondon Bridge Experience

HMS BelfastHays Galleria

Britain at War Experience

Southwark PlayhouseUnicorn Theatre

Old Operating Theatre Museum

Borough Market

Borough High St. Exit

Southwark StreetSt. Thomas Street

Vinopolis City of Wine

Shakespeares Globe

Clink Prison

Tate Modern

London Bridge City Pier

Exit guide

Exit 1Regent Street (north)Oxford Street (east)

All Souls Church (Langham Place)BBC Broadcasting HouseSt. Georges HotelFITZROVIA

Exit 2Regent Street (south)Oxford Street (east)

Piccadilly CircusSOHO

Exit 3Regent Street (south)Oxford Street (west)

Hanover SquareNew Bond StreetBrook StreetMAYFAIR

Exit 4Regent Street (north)

Oxford Street (west)The LanghamHarley Street

Cavendish SquareLondon College of Fashion

Royal College of NursingUniversity of Westminster

3.15


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Exit 1

Exit 2

Exit 3Exit 4

Exit 5

Exit 6

Exit 1Oxford Street

Exit guide

Exit 1Regent Street (north)Oxford Street (east)

AllSouls Church (Langham Place)BBC Broadcasting HouseSt.GeorgesHotelFITZROVIA

Exit 2Regent Street (south)Oxford Street (east)

PiccadillyCircusSOHO

Exit 3Regent Street (south)Oxford Street (west)

HanoverSquareNewBondStreetBrookStreetMAYFAIR

Exit 4Regent Street (north)Oxford Street (west)

The LanghamHarleyStreet

Cavendish SquareLondonCollege ofFashion

RoyalCollege ofNursingUniversityofWestminster

Overhead diectional sign

Exit guide

Exit guide positions

Decision zone

3.16


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Overhead diectional sign

Exit guide

Decision zone

London Bridge

Borough HighStreet exit

LondonBridge exit

Exit guide

City Hall

Tooley Street

London Bridge Exit

London Bridge Station

Duke Street Hill

Guys HospitalLondon Bridge Hospital

Southwark Crown Court

Taxis

London DungeonLondon Bridge Experience

HMS BelfastHays Galleria

Britain at War Experience

Southwark PlayhouseUnicorn Theatre

Old Operating Theatre Museum

Borough Market

Borough High St. Exit

Southwark StreetSt. Thomas Street

Vinopolis City of Wine

Shakespeares Globe

Clink Prison

Tate Modern

London Bridge City Pier

Decision zone

Exit guide positions

3.16.1


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Exit guide

ExitXxxxxx Xxxx XxxxxxxXxxxx XxxxXxxx Xxxxxxxx

1

Exit

Exit

Exit

Exit

Xxxxxx Xxxx XxxxxxxXxxxx XxxxXxxx Xxxxxxxx



XxxxxxXxxxXxxxxxx

XxxxxXxxx

XxxxXxxxxxxx

2

3

4

5

3.17


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InterchangeStation

Buses towardsBUSES Buses towardsBUSES

Buses BUSES

Destination one and two

Destination three

Destination four and five

Destination six and seven

Destination eight

Towards

A

D

F

E

B

Stop

UNDERGROUND

Shopping Centre

3.18


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Green Street

BUSES

College Hospital

Long Mill Lane

A

D

StopBuses towards

re

t et

G enS r

e

SBEUS

o

C llege

pitl

Hosa

o

Lae

L ngM

i n

ll

AD

tS op

u

r

B sest

owads

SBEUS

oC llege

pit

lHos

a

o

Lae

L ngM

i n

ll

A

D

tS op

r

Buest

owads

s

Exit sign displaying bus serive information

3.19


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Contents

3.20


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Commo

nheadroomi

nmetres

Sign height = .35m

Eye level =1.7m

Maximum viewing distance in metres

2.3

2.4

2.5

2.6

2.7

2.8

2.9

3.0

10 20 30 40 50 60 70 80 90 100

3.6 7.3 11 14.5 18.5 22 25 29 33 37

3.3 6.5 10 13 16.5 20 23 26.5 30 33

3 6 9 12 15 18 21 24 27 30

2.8 5.6 8.4 11 14 16.5 19.5 22 25 28

2.6 5 7.5 10 12.5 15.5 18 20.5 23 26

2.4 4.8 7 9.5 12 14 16.5 19 21 24

2.2 4.5 6.7 9 11 13.5 15 18 20 22

2.1 4.2 6.3 8.5 10.5 13 15 17 19 21

Headroom

Exclusion zone

Minimum distanceinimum distanceMD

Obstruction

Si tlinegh s

Specified clearance from platform

Maximum viewing distanceset by end of platform orposition of repeater sign

Eye level (1.7m)

Maximum viewing distance

Table of minimum sign/equipment spacing

Contents3.21


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Contents4

If you have any queries about information

within this standard, please contactTfL Corporate Design:Phone 020 7126 4462 (Internal 64462)

References made to other design standardswithin this document can be found on the TfLwebsite:t?.gov.uk/corporatedesign

TFL Interchange Sign Standard

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