Testing Excellence
Transcript of Testing Excellence
PSI Confidential | www.psionline.com/certification | 800.367.1565Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Testing Excellence
MARYLAND SCHOOL OVERVIEWCosmetology and Barber
2019
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Maryland/ Cosmetology Barber/ Lynn Thomas 2019
PSI Leadership: Cosmetology Team
3
Director, Cosmetology Client Services
31+Years of Experience in
Examination and Cosmetology Services
EXT: 7245
Lead Exam Coordinator
40Years of Experience in Cosmetology Industry
EXT: 7410
Daphnye Shaffer
Lead Exam Coordinator
32+Years of Experience in Cosmetology
Industry
EXT: 7409
Lynn ThomasTammy Vasquez
1-800-367-1565
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Contact Information
• Tammy Vasquez tvasquez@psionline.
• Daphnye Shaffer [email protected]
• Lynn Thomas [email protected]
• Cosmetology/Barber team [email protected] or [email protected]
Corporate Locations
Operations
Vancouver, WA
OperationsHamilton Square, NJ
CorporateCarmel, IN
OperationsSpringfield, IL
OperationsAtlanta, GACorporate and
OperationsOlathe, KS
Corporate HQBurbank, CA
OperationsAlbuquerque, NM
Operations
Las Vegas, NV
OperationsDenver, CO
PSI Confidential | www.psionline.com/talent | 877.449.8378
5
TEST DEVELOPMENT
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
How tests are developed
• Job Analysis results prior to exam work
• Conduct SME (subject matter expert) meeting to review and finalize test content outlines
• Referencing
• Ratings
• Experimental items
• Comment during exam
Comment key
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Screen shots- Theory and Practical
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Pass Rates Theory Exams 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Portion First Time Pass
Rate
Barber Stylist/Barber 68%
Cosmetology 73%
Esthetician 79%
Nail Technician 77%
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Pass Rates Practical Exams 1/18-12/18
Practical First Time
Pass Rate
Barber Stylist/Barber 80%
Cosmetology 88%
Esthetician 92%
Nail Technician 75%
Confidential | www.psionline.com | 800.367.1565
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Theory Topic Score Analysis
Theory Topic Barber Scores
Chemical Services 58.52
Client Consultation, Professional Conduct, and
Management
79.07
Hair, Scalp, and Skin Anatomy 59.20
Haircutting 61.03
Hairstyling 77.09
Maryland Laws and Regulations 60.88
Safety, Sanitation, and Disinfection 74.25
Shampoo, Conditioning, and Scalp Care 70.32
Shaving 64.85
Confidential | www.psionline.com | 800.367.1565
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Theory Topic Score Analysis
Theory Topic Cosmetology Scores
Chemical Texture Services 68.29
Client Consultation and Professional Conduct 83.56
Hair Coloring 75.22
Hair, Skin, and Nail Anatomy 67.28
Haircutting 71.66
Hairstyling 73.16
Maryland Laws and Regulations 68.64
Nails 67.80
Safety, Sanitation, and Disinfection 76.87
Shampooing, Conditioning, and Scalp Care 70.54
Skin Care 68.75Confidential | www.psionline.com | 800.367.1565
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Theory Topic Score Analysis
Theory Topic Esthetician
Client Consultation and Professional
Conduct
87.69
Hair Removal 77.96
Makeup 69.26
Maryland Laws and Regulations 71.83
Safety, Sanitation, and Disinfection 79.97
Skin Structure and Physiology 75.64
Skin Treatments 73.67
Confidential | www.psionline.com | 800.367.1565
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Theory Topic Score Analysis
Theory Topic Nail Technician
Artificial Nail Enhancements 77.26
Basic Manicure and Pedicure 77.81
Client Consultation and Professional
Conduct
75.52
Maryland Laws and Regulations 61.66
Nail Structure and Physiology 69.00
Safety, Sanitation, and Disinfection 67.83
Confidential | www.psionline.com | 800.367.1565
Content Outline
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
RATERS
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Maryland/Cosmetology and Barber/ Lynn Thomas 2019
Hiring Practical Raters• Interview
• Assessment test
• Rater qualifications:
• Must attend annual PSI Rater training and be successful in certification to administer the PSI practical exams.
• May only score examinations in the field of licensure they hold
• Raters may not be currently teaching in any way while being employed as a Rater
• Must have a valid license with the state of MD and in good standing with the department
• Must have held a valid license for a minimum of 5 years
Maryland Cosmetology and Barber/ Lynn Thomas 2019
Infection Control Certifications
Maryland/ Cosmetology and Barber/ Lynn Thomas 2019
Rater Standards
A guide approved by SME’s
Blow Drying Service(All tasks must be performed in the order listed)
Procedure Criteria:
1. Blow dries hair safely Ineffective: Does not dry hair safelyIneffective: Does not use a comb/brushIneffective: Blow dryer is held to close to the scalpIneffective: Hair is not dry
Rater Standards are used to
score practical examinations.
Each Rater must use these
standards at all times during
the scoring procedures.
The Rater Standards ensure
that the personal
interpretation or any biases
are removed from the Rater.
The Rater Standards are a
guide for what constitutes a
yes or a no. If the “NO” they
see is not listed in the Rater
Standards as a NO, then the
Rater must score as a “YES”
for the task line.
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Rater Training
• Cosmetology Core Values• Trustworthiness
• Consciousness
• Getting Along with Others
• Managing Under Pressure
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Rater Training
Maryland / Cosmetology Barber/ Lynn Thomas 2019
Rater Reliability Report
PSI monitors the Raters using a
Rater Reliability Report. This report
is used for discussion on a
mandatory monthly conference
call with the Lead Exam
Coordinator. During this call, task lines are discussed for any
questions that may need
clarification. The call provides us
an opportunity to ensure all Raters
are hearing the same information
at the same time to ensure all
understand the message that is
being conveyed.
BARBER
Michigan/Cosmetology and Barber/ Lynn Thomas 2019
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Barber
Hair Cutting Service
Palms shears when in use 32%
Ensures haircut is blended 33%
Cleans hair off workstation and sweeps hair from
floor
46%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Barber
Shaving Service
Removes lather with towel in one continuous
motion
34%
Demonstrates use of back-hand strokes in the
proper position and areas
39%
Demonstrates use of reverse free-hand strokes in
proper position and areas
37%
Ensures shaved area is free from all traces of facial
hairs
59%
Ensures workstation/area remains sanitary/clean
throughout section
35%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Barber
Permanent Wave Service
Applies chemical draping 38%
Spreads hair evenly across end paper for all 3 rods 42%
Spreads hair evenly around all 3 rods 34%
Wraps rods for proper tension enduring correct
band placement on all 3 rods
33%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Barber
Permanent Wave Service
Demonstrates saturation evenly with product
labeled as waving lotion, ensuring excess lotion
does not remain on skin wears gloves
43%
Demonstrates a test curl to confirm curl
development
50%
Ensures workstation/area remains sanitary/clean
throughout section
31%
Kit must remain closed when not in use 35%
COSMETOLOGY
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line All Exam Types
Safety Criteria
Implements and Supplies are clean and bags are
labeled as pre-sanitized in English ONLY
49%
Removes products from containers without
contamination
34%
Kit must remain closed 36%
End of Exam
Removes Cape 34%
Disinfects work surfaces with approved
disinfectants
43%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Cosmetology
Hair Cutting Service
Establishes entire perimeter guideline using razor to
determine length
33%
Palms razor when sectioning hair to be cut 32%
Ensures haircut is blended and even throughout 59%
Removes at least 1 inch of hair throughout haircut and
finished haircut is no shorter than 4 inches
34%
Removes hair off workstation and sweeps hair from floor 51%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Permanent Waving Service Cosmetology
Applies chemical draping 34%
Demonstrates a test curl to confirm curl development 39%
Chemical Service Cosmetology
Applies chemical draping 49%
Sections hair into four equal quadrants 42%
Applies protective cream around entire hairline 56%
Wears protective gloves(throughout chemical
services; same pair is acceptable
48%
Demonstrates smoothing the hair strands 39%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Cosmetology
Acrylic Nail Application on One Nail Service
Gently pushes back cuticle with a cuticle
pusher/orangewood stick
41%
Applies nail dehydrator 34%
Places bead of product on nail form where free edge
joins the nail to extend free edge
31%
Ensures acrylic material is smooth and even 31%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Cosmetology
Acrylic Nail Application on One Nail Service
Shapes free edge with abrasive while holding back
the skin at the sides of the nails
32%
Bevels, shapes, and refines the nail to a smooth finish 39%
Buffs top of acrylic nail 58%
ESTHETICIAN
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Esthetician
Applies sheet over the bed/chair 30%
Drapes model by laying drape/towel across chest 31%
Gently lifts towel from face and neck 41%
Pats brow area dry with absorbent material 39%
MANICURIST
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Manicurist
Manicure Service
Removes polish from one nail 43%
Cleans under free edges of nails with cotton-tipped
wooden/cuticle pusher
38%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Manicurist
Nail Tip Application on One Nail
Applies nail dehydrator 41%
Blends tip into natural nail plate 36%
Kit must remain closed when not in use 31%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Manicurist
Nail Wrap Application on One Nail
Applies nail dehydrator 37%
Repeats resin application 34%
Disposes of waste material using a bag labeled as
trash/waste
31%
Maryland /Cosmetology and Barber/ Lynn Thomas 2019
Practical Analysis 1/18-12/18
Confidential | www.psionline.com | 800.367.1565
Task line Manicurist
Acrylic Nail Application on One Nail
Gently pushes back cuticle with a cuticle
pusher/orangewood stick
33%
Applies nail dehydrator 38%
Disinfects table surface with product labeled as EPA-
registered disinfectant
40%
Maryland 2019 / Barber/Cosmetology/ Lynn Thomas
Barber Exams
Confidential | www.psionline.com | 800.367.1565
❖ Barber ❖ Barber Stylist❖ Barber Bridge
Maryland 2019 / Barber/Cosmetology/ Lynn Thomas
Barber Bridge
Confidential | www.psionline.com | 800.367.1565
Pre Exam Set Up and Disinfection
Permanent Waving Service
Chemical Services• Chemical Application Preparation ONLY for Virgin Hair Color, High Lift
Color Retouch• Virgin Color on Right Rear Quadrant• High Lift Color Retouch on Left Rear Quadrant
End of Exam Disinfection
Maryland 2019 / Barber/Cosmetology/ Lynn Thomas
Questions
Confidential | www.psionline.com | 800.367.1565