Test Scripts
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Sample Test ScriptsTest Script Example, page 3Sample Test ScriptsThe following sample test scripts were prepared to test a help desk call tracking system. Note that these are only samples, not a complete listing of all test cases. Consider a similar layout for your test scripts.Test Specification Part 1Designed by:Joe DokesModule or Screen:User Input ScreenTest Data Source:User entryObjectives:Test basic functionalityTest Case #DescriptionTest StepsExpected ResultsActualResultsPerformed by / Date1-1Test for basic functionalityEnter a trouble ticket with the following fields:1.FIRST NAME: Test2.LAST NAME: Ticket3.USER NAME: tticket4.PHONE NUMBER: 512-555-12125.PC: Laptop6.NUMBER OF DAYS: 17.SOFTWARE APPLICATION: MS Mail8.GENERAL PROBLEM: Cant access mail. Forgot my password.Press the SUBMIT key.Record is added to the databaseTest Case #DescriptionTest StepsExpected ResultsActualResultsPerformed by / Date1-2Test for basic functionalityEnter a trouble ticket with the following fields:1.FIRST NAME: Test2.LAST NAME: Application3.USER NAME: tapplica4.PHONE NUMBER: 512-555-12125.PC: Desktop6.NUMBER OF DAYS: 17.SOFTWARE APPLICATION: MS Excel8.GENERAL PROBLEM: Cant see columns B and C.Press the SUBMIT key.Record is added to the database1-3Test for basic functionalityEnter a trouble ticket with the following fields:1.FIRST NAME: John2.LAST NAME: Doe3.USER NAME: jdoe4.PHONE NUMBER: 512-555-12125.PC: Laptop6.NUMBER OF DAYS: 10-147.SOFTWARE APPLICATION: None8.GENERAL PROBLEM: Error when reading from floppy drive.Press the SUBMIT key.Record is added to the database1-4Test for basic functionalityEnter a trouble ticket with the following fields:1.FIRST NAME: Jane2.LAST NAME: Doe3.USER NAME: jdoe14.PHONE NUMBER: 512-555-12125.PC: Desktop6.NUMBER OF DAYS: 17.SOFTWARE APPLICATION: None8.GENERAL PROBLEM: Mouse is not working.Press the SUBMIT key.Record is added to the databaseTest Specification Part 2Designed by:Joe DokesModule or Screen:Query ScreenTest Data Source:Print-out of recordsObjectives:Test accuracy of queriesTest Case #DescriptionTest StepsExpected ResultsActualResultsPerformed by / Date2-1Query by first name1.Print out a listing of all records in the database2.Query by the database by the first name field, using the first name Test3.Check results against database listingListing matches2-2Query by last name1.Query by the database by the last name field, using the last name Doe2.Check results against database listingListing matches2-3Query by user name1.Query by the database by the user name field, using the user name tticket2.Check results against database listingListing matches2-4Query by PC type laptop1.Query by the database by the PC type field, using the PC type Laptop2.Check results against database listingListing matches