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Transcript of Terry Hayes
Terry HayesExecutive Manager Fire Planning Systems- CFAChris BlackstockGIS Analyst – Database Administration- CFA
Information Sharing and Collaboration for Emergency Services Forum
May 2011
Objectives for Today
1. Provide insight into CFA’s connection with Community
2. Engage you in a short workshop to share ideas on Community Engagement in:
Planning context Response context
Who are we?
What: CFA is a Community based fire and emergency services organisation.
- 58,000 volunteers, 2,000 employees across Victoria
Mission: To protect lives and property
Vision: Working together with communities to keep Victorians safe from fire and other emergencies
Community Planning Process
COMMUNITY PLANNING PROCESS
Risk Assessment
Vulnerability Assessments
Community Preparedness
Shelter & Relocation Options
Township Protection Plans
Community Information GuidePrevention PlanOperation Plan
Enact Personal Bushfire Plans
Readiness
Simulation
C - Current Initiatives P - Planned Initiatives
Key InitiativesC – NSP /
Key InitiativesC - TPPC - Vegetation ManagementC - Municipal Fire Management PlanP - TPPs aligned with Municipal Fire Management Plan
Key InitiativesP – Exercises, online simulations
Risk ManagementProduct/
Service DesignCapability Development Response Ready
Leave Early Destinations
Key InitiativesC - VFRR C - House Retrofit GuideC -Vegetation GuideC - Wildfire Management Overlay VulnerabilityP - Community Risk AnalysisP - Bushfire Impact Assessment Tool
Individual/Household Planning and Capability Development
Awareness and understanding
Individual / Household Preparedness
Recognition of need to act
Education and community
engagement (planning and preparation)
Personalised bushfire survival
planSimulation Enact personal
plan
Readiness (influencing intention to act)
Risk ManagementProduct/
Service DesignCapability Development Response Ready
INDIVIDUAL / HOUSEHOLD PLANNING PROCESS
C – Current initiatives P – Planned initiatives
C - Media campaignC - Mail outs/publicationsC - Local place based activities C - FireReady VictoriaP - Outbound targeted campaigns to high risk areasP - Locally relevant information programs
C - Fire Ready Victoria MeetingsC - FireReady kitC - Households Bushfire Self Assessment ToolC - Advice to Property OwnersC - Community FireguardC- Programs for Vulnerable CommunitiesP - Increase in online services/products to educate and engageP - Enhanced advice to Property OwnersP - Locally relevant information programsP - Improved measurements and customers trackingP - Competency based education programs
C - Bushfire Planning WorkshopsC - FireReady kitP - Standard “Go-Leave Early Plan”P - Online Planning Workshops
P - Exercise online simulations
• Victorian Fire Risk Register (VFRR)
• One Source One Message (OSOM)
• CRM
• Household Bushfire Self Assessment Tool (HBSAT)
CRMVFRR HBSAT7
Risk MapAsset Reference
Insert Maps
Treatment Reference
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Purpose:
• Develop a Municipal Bushfire Risk Register that identifies assets at risk from bushfire• Assesses the level of risk to assets• Provides a range of treatments to
mitigate the risk
Key points:
• Uses ISO 31000 Risk Management process• Uses a database and ESRI Arc
engine (or maps)• Register is built through
collaboration• It presents risk and treatments
spatially
VFRR Informing Community Risk
“The VFRR has improved inter-agency collaboration.” (John Mealia)
“The advantage of the VFRR is that it layers the responsibilities and identifies the assets and
who is responsible – on one map.” (Kevin Kittle, Municipal Fire Prevention Officer,
Corangamite Shire Council)
“Hopefully we will never engage on our own any more. That it will always be done in a collaborative way.” (Cardinia Shire representative)
A member of the Gembrook community locates her home.
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One Source One Message (OSOM)
Objectives:
• To provide timely, accurate information to communities regarding fire activities and incidents.
• To establish a single ‘behind the scenes’ website for consumption by CFA and Department of Sustainability and Environment (DSE) websites.
• To produce warnings and alerts in a clear, concise manner with consistent terminology based on the OASIS Common Alerting Protocol (CAP).
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One Source One Message (OSOM)
Objectives:
• To provide Victorian Emergency Services Organisations (ESO’s) and support organisations the technical capability of having a single source of information for emergency warnings and alerts.
• To provide Victorian Emergency Services Organisations (ESO’s) and support organisations a simple, intuitive process for producing and distributing emergency warnings and alerts.
• To distribute alerts and warnings through standards based channels for receipt and consumption by media and inter-governmental agencies.
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OSOM transmissions
15
Household Bushfire Self Assessment Tool
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89,000 fans
19.5 million update views Jan 2010 - April 2011
Connecting On-Line
278 videos
1.48 million views
• 2,800 stories since May 2009
• 735,000 visits
• 7,800 forum posts
Township Protection Plans
What are they?
Community based plans Contain bushfire preparedness information Contain actions and advice when confronted with
adverse weather conditions and fire in landscape
Township Protection Plan Objectives
To identify agency and individual actions that are likely to improve the bushfire survival of individuals and assets
To provide clear direction to local residents in the development of their Personal Bushfire Survival Plan
Community Preparedness Guide
IAP2
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Problem:How do we use public / crowd sourced information to aid in decision making during an emergency?
Questions:1. What information does the public have?
2. What communication channels are available?
3. How do we ensure the information is useful?
Social Media as a source of InformationMr. Chris Blackstock- GIS Analyst/Database Administrator
Social Media, Smartphones, Mobile Networks
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Facebook MySpace Twitter
Smart Phones, iPhone Apps, SMS, Phone Calls Web
Photos, Video
Map and Demographics
Chum Creek Topography
Chum Creek is situated approximately 50km’s North East of Metropolitan Melbourne within
the shire of Yarra Ranges.
The Yarra Ranges has a history of significant bushfires.
Areas of Chum Creek have been identified as an extreme risk through the Victorian Fire Risk Register (VFRR) process
The Community of Chum Creek is surrounded by native vegetation.
There is no Community Hub/Township Centre.
The population resides predominately on parcels of land greater than one hectare.
A TPP for this locality is currently under development.
The range of treatments currently in place include, but not limited to, Community Education, Fuel Management and Routine Inspections, all of which are delivered via a number of agencies.
Australian Bureau of Statistics Census Statistics
Tasks
1. (a) How do we effectively engage the Community
in building a Township Protection Plan?
(b) What approaches/tools should we consider using that will
inform community members of the plan and
encourage them to build their plan around it.
2. (a) How do we effectively engage the Community in intelligence
gathering to support response and recovery?
(b) What information does the public have?
(c) What communication channels are available?
(d) How do we ensure the information is useful?