Terix Overview 1210
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Transcript of Terix Overview 1210
TERiX OverviewFlexibility, Capacity, Coverage
The prices you like, the service you love
Who is Terix? Formed in 1997
Flexible, high-performance alternative to OEM hardware maintenance
Began with Sun, servers, UNIX OS
Expanded to 30+ OEMs, storage, networking
U.S. & 48 countries
What our Customers Love
20% - 30% lower contracted service cost for same SLA compared to OEM
Full datacenter suite: Servers, storage, networking and OS, one point of contact
High Customer Satisfaction: 96% of customers currently report “very satisfied”
Terix Supports Your Data Center
Certified hardware maintenance utilizing certified parts OS support for UNIX-based operating systems Maintenance transition services PMO services including data/hardware migration, IMAC, acquisition
and merger transitions
The Support You Want Currently support over 1000
customer locations globally
Specialize in multi-location, unstaffed/low-attendance data centers
New, legacy and post end-of-life coverage
24 x 7 x 365 coverage via multiple US-based response centers staffed by certified L1-L3 engineers
Trained People
+Certified Parts
+Global Locations
Great Service
The Coverage & Experience You Need
Support available in the US and 48 countries
Major footprint in financial, insurance, pharma sectors; semiconductor, telecom and other tech segments
Significant presence in the Fortune 500
Support over a dozen US Federal Government agencies
Organizations We Service