Terika Taylor Leasing Resume
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Terika Taylor Concord, NC [email protected] - 313-983-9517 WORK EXPERIENCE Customer Service Representative Stericycle - Charlotte, NC - March 2014 to May 2014 Responsibilities Delivered quality service by greeting and serving customers in a timely, friendly manner. Answered urgent and non-urgent phone calls from patients and took messages to rely to healthcare clients. Had to take detailed, critical, pertinent and relevant patient information to help expedite the provider’s response Time to the patient. Made outbound telephone calls by contacting patients for a variety of patient outreach efforts such As scheduling an appointment, wellness programs, satisfaction surveys, overdue mammograms, and Immunization compliance. Entered patient’s information into customized computer system for client records. May have been called upon to provide detailed information to clients regarding a call with a patient. P/T Leasing Consultant Galleria Apartments - Charlotte, NC - December 2007 to May 2008 Responsibilities Prepared Leasing Packets Greeted Customer’s in timely manner. Solid mathematical skills.
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Transcript of Terika Taylor Leasing Resume
Terika TaylorConcord, NC
[email protected] - 313-983-9517
WORK EXPERIENCE
Customer Service Representative
Stericycle - Charlotte, NC - March 2014 to May 2014
Responsibilities
Delivered quality service by greeting and serving customers in a timely, friendly manner.
Answered urgent and non-urgent phone calls from patients and took messages to rely to healthcare clients.
Had to take detailed, critical, pertinent and relevant patient information to help expedite the provider’s response
Time to the patient.
Made outbound telephone calls by contacting patients for a variety of patient outreach efforts such
As scheduling an appointment, wellness programs, satisfaction surveys, overdue mammograms, and
Immunization compliance.
Entered patient’s information into customized computer system for client records.
May have been called upon to provide detailed information to clients regarding a call with a patient.
P/T Leasing Consultant
Galleria Apartments - Charlotte, NC - December 2007 to May 2008
Responsibilities
Prepared Leasing Packets
Greeted Customer’s in timely manner.
Solid mathematical skills.
Worked well with the public.
Customer Service.
Data Entry.
Accepted Rental Payments, security deposits, and required fees.
Showed available units to inquiring prospects.
Processed prospects credit information for approvals.
Leasing Consultant
Berkdale Village - Huntersville, NC - Jan 2006 to April 2006
Responsibilities
Prepared Leasing Packets
Greeted Customer’s in timely manner.
Solid mathematical skills.
Worked well with the public.
Customer Service.
Data Entry.
Accepted Rental Payments, security deposits, and required fees.
Showed available units to inquiring prospects.
Processed prospects credit information for approvals.
Accomplishments
Provided quality customer service in a timely manner.
Skills Used
10 key
Data Entry
Knowledgeable computer skills
Customer service
EDUCATION
GED in High School Equivalent
South Piedmont Community College - Monroe, NC
2000 to 2000
SKILLS
Data Entry, Customer Service, Administration, 10 key, Payroll, Interviewing, Accounting/Bookkeeping
ADDITIONAL INFORMATION
Graduated with a 3.0 GPA.
