Teri McKenzie Student Assistance Program Liaison October 27, 2011 Free and Confidential Student...

BCCaresAn Off-Campus

Free and Confidential Student Counseling Service

Teri McKenzie Student Assistance Program Liaison October 27, 2011

Free and Confidential Student Counseling Service (800) 878-5470

In Partnership

with

Agenda


• What is a Student Counseling Program?

• Why Invest in a Student Counseling Program?

• What does the Program Offer?

• What is the Cost to the Institution?

• How is the Program Promoted?

• How has the Program been Received?

• Questions and Answers

What is the BCCares Student Counseling Program?


The college’s solution for providing

confidential counseling and referral

Service for students that have personal

issues which could affect their

academic performance, their personal

lives or their well-being in general.

Why Invest in a Student Counseling Program?


•Help students cope with stressors that could inhibit a meaningful academic experience.

•Reduce potential for dropping out, thus maintaining student retention.

•Improved morale.

•Decrease potential for violence through early intervention.

Why Invest in a Student Counseling Program?


•Provides a vehicle for faculty to refer troubled students.

•Provides prevention and intervention services for at-risk students.

•Contributes to maintenance of a safe college environment.

What Does the Program Offer?


• Twenty-four (24) hour telephone access

Call: 800-878-5470Email: baycare.org/sap

• Telephone triage for emergency situations

• Assessments (initial phone call)

• Referrals

• Short-term counseling services-up to three (3) sessions per student per year



• Comprehensive referral network of licensed mental health counselors.

• Referral to community resources.

• Or to student’s insurance/benefits provider for ongoing treatment, if appropriate.



Faculty and Staff Training on:

• Indicators of the at-risk student

• Appropriate referral of students with performance and/or behavioral issues

• Educational workshops as requested by the college (faculty or staff)



Student Orientation and Education on:

•BCCares and its services

•Supportive services for Military Veterans

Critical Incident Stress Debriefing:

•Follow-up after stressful disturbing incidents



Consultation with campus leadership on:

• Quarterly report on categories of assistance

• Quarterly utilization report on number of students assisted

• Analysis for educational workshops

What’s the Cost to the Institution?


• Paid from Student Activity Fees

• Cost based on FTE headcount

• Counseling Services assessable to all enrolled students

• Services offered through an annual renewable contracted.

How is the Program Promoted?


• College President’s verbal endorsement• Quarterly emails to BCC students, faculty & staff• Newly hired employees provided brochure• Banner on homepage of college’s website• Posters/Flyers/Brochures• On back of Student ID Cards• Referral Cards• Banners at each campus•Wrist bracelets• Angel (online course room)

How is the Program Promoted?


• myBCC Portal•Student Handbook/Catalog (2011-2012)•Faculty & Staff Quarterly Training •Incorporated in Instructor Syllabus•SGA meetings•SGA campus activities•DVDs produced on Workshops by WBCC-TV• Angel WIMBA Recorded Presentation

How has the Program been Received?


• Faculty and Staff have embraced the role of referring students

• Student emails and phone calls reinforce the availability of the off-campus (face-to-face) counseling services

• Quarterly utilization reports reflect a steady increase of student use

• Response and support from BayCare Behavioral Health staff is impeccable and very much appreciated

Questions & Answers


In Partnership

with

BCCares An Off-Campus

Free and Confidential Student Counseling Service

Teri McKenzie Student Assistance Program Liaison October 27, [email protected]/BCCares


In Partnership

with

Disclaimer: This PowerPoint presentation is proprietary information. All information is copyrighted. Permission to use any or all parts of this presentation must be requested from Brevard Community College and BayCare Behavioral Health.

mailto:[email protected]

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