Tender “Providing English Language Software” For ... · Language Lab Software for DSW Gujarat...

Tender For

“Providing English Language Software”

For

Directorate of Schedule Caste Welfare

Social Justice and Empowerment Department, Govt. of Gujarat

Tender No: SW11092014056

Tender Processing Fee: Rs.5,000/-

September, 2014

Gujarat Informatics Limited Block No. 1, 8th Floor,

Udyog Bhavan, Sector-11, Gandhinagar.

Tel: 079-23256022, Fax: 079-23238925

Last Date of Submission of Pre-bid queries : 20th September, 2014 up to 1400 hrs

Date of Pre-bid Meeting : 24th September, 2014 at 1530 hrs

Last Date of Submission of Bid : 15th October, 2014 up to 1500 hrs

Date of Opening of Technical Bid : 15th October, 2014 at 1600 hrs

Language Lab Software for DSW

Gujarat Informatics Limited of 58

INDEX

SECTION-I INVITATION OF BIDS (IOB)……………………………………………4 SECTION-II INSTRUCTION TO BIDDERS (ITB)…………………………….………7

1. Sources of Funds ................................................................................................ 7 2. Eligibility Criteria ................................................................................................ 7 3. Eligible Goods and Services ................................................................................. 9 4. Cost of Bidding ................................................................................................... 9 5. Contents of Bidding Documents .......................................................................... 9 6. Pre-Bid Conference/Clarification of Bidding Documents .................................... 10 7. Amendment of Bidding Documents ................................................................... 10 8. Language of Bid ................................................................................................ 11 9. Documents Comprising the Bid ......................................................................... 11 10. Bid Form ........................................................................................................... 11 11. Bid Prices.......................................................................................................... 11 12. Bid Currency ..................................................................................................... 12 13. Bid Security ...................................................................................................... 12 14. Period of Validity Bids ....................................................................................... 13 15. Format and Signing of Bid ................................................................................. 13 16. Sealing and Marking of Bids .............................................................................. 13 17. Deadline for Submission of Bids ........................................................................ 13 18. Late Bids .......................................................................................................... 14 19. Modification and Withdrawal of Bids .................................................................. 14 20. Opening of Bids by GIL ..................................................................................... 14 21. Clarification of Bids .......................................................................................... 15 22. Preliminary Examination ................................................................................... 15 23. Methodology & Criteria for Technical, Commercial and final evaluation….....…..15 24. Contacting GIL/ Directorate of Schedule Caste Welfare……………………………….18 25. Post-qualification ............................................................................................. 19 26. Award Criteria .................................................................................................. 19 27. GIL/ Schedule Caste Welfare’s Right to Vary Quantities at Times of Awards ........ 19 28. GIL/Schedule Caste Welfare’s Right to Accept Any Bid & to reject any or All Bids 19 29. Notification of Awards ...................................................................................... 19 30. Signing of Contract ........................................................................................... 20 31. Performance Security ........................................................................................ 20 32. Corrupt or Fraudulent Practices. ........................................................................ 20 33. Interpretation of the cluses in the Tender Document / Contract Document. ....... 21

SECTION III: GENERAL CONDITIONS OF CONTRACT (GCC)……….………..22

SECTION IV: SCOPE OF WORK ............................................................... 36

SECTION V: ANNEXURES: ..................................................................... 44

1.1 Form 1: Bid Proposal Form ................................................................................ 44 1.2 Bidders Checklist .............................................................................................. 46 1.3 Eligibility and Technical Bid Document .............................................................. 48 1.3.1 Form II: Particulars of the Bidders Organizations .............................................. 48 1.3.2 Financial Details .............................................................................................. 50 1.3.3 Quality Certification ......................................................................................... 50 1.3.4 Details of Soft Skill related details of Educational Projects ................................ 50 1.3.5 Details of English Language lab software related Projects Undertaken ............... 51 1.3.6 Proposed Manpower Deployment ...................................................................... 51



1.4 Financial Bid Format ......................................................................................... 54 SECTION VI: CHECKLIST OF CEFR: ...................................................... 55

SECTION VI: LIST OF SCHOOLS: .......................................................... 56

SECTION VII: CONTRACT FORM: .......................................................... 57

SECTION VIII: PERFORMANCE SECURITY FORM: ..................................... 58



SECTION – I INVITATION OF BIDS (IOB)

1. Gujarat Informatics Limited (GIL) on behalf of Directorate of Schedule Caste Welfare invites tender (Technical and Financial) for “Providing English Language Lab Software”.

The selected Agency/Company/firm will

(a) Provide English Language Lab Software (as defined in scope of work)

(b) Provide support services including training of teachers in 20 schools for three years.

Technical and Commercial Bids are invited from the eligible parties, to participate in the electronic bidding process.

2. Please note that this bid document is not for actual award of contract/ work order but to call the rates as per the financial bid for “Providing English Language Lab Software”.

3. Actual award of contract will follow the conditions as per this document. This document is given for enabling the bidders to know the tender conditions so as to guide them in filling up the technical bid and financial bid for “Providing English Language Lab Software”.

4. Bid Processing Fee Rs. 5,000/-

Last date of submission of

pre-bid queries 20th September, 2014 up to 1400 hrs

Date & Time of Pre-bid

meeting 24th September, 2014 at 1530 hrs

Place of Pre-bid meeting Conference Room, Gujarat Informatics

Limited, 8th Floor, Block No 1,Udyog

Bhavan Gandhinagar, Gujarat

Last date & time for Online

Submission of bids

documents

15th October, 2014 up to 1500 hrs

Place for Online

Submission of bids

documents

Bids must be submitted online on

https://gil.nprocure.com website



Date & time for Opening of

Technical Bids 15th October, 2014 at 1600 hrs

Place for Opening of

Technical Bids

Conference Room, Gujarat Informatics

Limited, 8th Floor, Block No 1,Udyog

Bhavan Gandhinagar, Gujarat

Contact person Dr. Neeta shah, Director (e-Governance)

[email protected];

[email protected];

Bid Security (Earnest

Money Deposit)

Rs. 1,00,000/-

Last date & time of

submission of EMD & Bid

processing Fee

15th October, 2014 up to 1500 hrs

Validity of tender 180 Days

All bids must be submitted online on https://gil.nprocure.com website

5. The bidder must submit the DD of Rs. 5,000/- towards tender processing charges and Rs. 1,00,000/- towards Bid Security amount in sealed cover.

6. The sealed cover should subscribe as “Bid Processing fees & Bid Security/EMD for the E-tender for “Providing English Language Lab Software”. Bid Processing fees & EMD must be in the form of Demand Draft in the name of “Gujarat Informatics Ltd.” payable at Gandhinagar along with the covering letter.

7. Technical bid will be opened in the presence of tender Committee members who ever are present as well as Bidders’ or their representatives who choose to attend on the specified date and time. The tender committee has been empowered to take the final decision regarding the tender.

8. In the event of the date specified for receipt and opening of bid being declared as a holiday for GIL/ Directorate of Schedule Caste Welfare office, the due date for submission of bids and opening of bids will be the following working day at the appointed times.

9. GIL/ Directorate of Schedule Caste Welfare reserve the right to accept or reject any tender offer without assigning any reason.



10. Financial bids will be opened of only those bidders who qualify on the basis of evaluation of technical bids & Demonstration.

11. Use & Release of Bidder Submissions:

GIL / Directorate of Schedule Caste Welfare is not liable for any cost incurred by a Bidder in the preparation and production of any Proposal, the preparation or execution of any benchmark demonstrations, simulation or laboratory service or for any work performed prior to the execution of a formal contract. All materials submitted become the property of the GIL/ Directorate of Schedule Caste Welfare and may be returned at its sole discretion. The content of each Bidder’s Proposal will be held in strict confidence during the evaluation process, and details of any Proposals will not be discussed outside the evaluation process.



SECTION – II INSTRUCTIONS TO BIDDERS (ITB)

INTRODUCTION

The Directorate of Schedule Caste Welfare, Government of Gujarat proposes to introduce project of “English Language Lab Software” in the 20 residential schools of the state.

1. Sources of Funds

1.1. GIL on behalf of Directorate of Schedule Caste Welfare is calling the Service Providers (SP) for “Providing English Language Lab Software”.

1.2. The Work Order will be placed on the selected SP by Directorate of Schedule Caste Welfare directly and the payment for the services mentioned in the said work order will be made directly by Directorate of Schedule Caste Welfare from their own sources of funds as per the financial terms and conditions mentioned in this document.

2. Eligibility Criteria

Agency/Company/Bidder is totally responsible for implementation, training, updation in all schools listed in SECTION-VII.

The Society/Trust/Firm/Company/Agency desirous to meet following criteria to participate in this bid:

Sr. No. Particular Documents needs to submit

2.1. Be a registered Society/ Trust/ Firm/ Company/ Agency providing services in the education sector incorporated under the Indian Companies/ Society Act, and have been in existence for a period of at least 3 years as of 31.03.2014.

Copy of Registration Certificate

2.2. The Society/Trust/Firm/Company/Agency should have valid Service Tax/VAT/TIN registration in India.

Copy of Service Tax registration and PAN/TAN

2.3. The Society/Trust/Firm/Company/Agency should have an average turnover of Rs. 1 crore of each of last three year or cumulative of 3 crore of last 3 financial years ended on 31st March, 2014. The turnover should not include other transactions with its subsidiary companies or with anyone under reciprocal agreements.

Copy of Audited Balance Sheet/Auditors Report/CA Certificate




2.4. The bidder should have Quality certifications (ISO or SEI-CMM Level or SCORM)

Copy of the valid certificate

2.5. The Society/Trust/Firm/Company/Agency should have completed at least 3 Project/Programme of this nature of minimum three months duration in the last three years or currently executing at least one Project/Programme of this nature of minimum three months duration. Out of three projects at least one project should be executed or currently executing in Government Domain.

Copy of Work Order/Agreement/Completion Certificate

2.6. The Society/Trust/Firm/Company/Agency should have completed at least 3 Project/Programme of this nature with project value of Rs. 7 Lacs each or should have completed at least two projects with project value of 10 lacs each.

Copy of Work Order/Agreement/Completion Certificate with project value

2.7. Bidder should not be under a declaration of ineligibility for corrupt or fraudulent practices issued by Government of India or by Government of any other State in India or by Government of Gujarat or any of the PSU in the state of Gujarat at the time of bidding.

Certificate / affidavit mentioning that the Bidder is not blacklisted by Government of Gujarat or any of the PSUs in the state of Gujarat due to engagement in any corrupt & fraudulent practices. Self-Declaration Form must be submitted

2.8. Bidder should not have violated / infringed on any Indian or foreign trademark, patent, registered design or other intellectual property rights any time anywhere in India.

Affidavit regarding non-violation / infringement of any Indian or foreign trademark, patent, registered design or other intellectual property rights.

2.9. The Bidder should have at least one office in Gujarat and preferably support centers/logistics for the entire state. If the Bidder is not having any office in Gujarat, then bidder should submit a letter of undertaking to open the office in Gujarat within 30 days

Certificate / The copy of Property tax bill/Electricity Bill/Telephone Bill/G.S.T.-C.S.T. Registration/Lease agreement should be submitted as proof Or




from the date of issue of work order if he is awarded the work.

Undertaking Letter

2.10. Any kind of consortium will not be allowed.

All supporting documents are to be uploaded in our e-Tendering website https://gil.nprocure.com.

3. Eligible Goods and Services

3.1. All goods and ancillary services to be provided under the Contract shall have their origin in eligible source countries, and all expenditures made under the contract will be limited to such goods and services.

3.2. For purpose of this clause, “origin” means the place where the goods are from or from which the ancillary services are supplied. Goods are produced when, through manufacturing, processing or substantial or major assembling of components, a commercially recognized product results that is substantially different in basic characteristics or in purpose or in purpose or utility from its components.

3.3. The origin of goods and services is distinct from the nationality of the Bidder.

4. Cost of Bidding

4.1. The Bidder shall bear all the costs associated with the preparation and submission of its bid, and GIL/ Directorate of Schedule Caste Welfare will in no case be responsible or liable for these costs, regardless of conduct or outcome of bidding process.

5. Contents of Bidding Documents

5.1. The goods required, bidding procedure and contract terms are prescribed in the bidding documents. In addition to the invitation for Bids, the bidding document includes:

a) Instructions to Bidders (ITB);

b) General Conditions of Contract (GCC);

c) Technical Specification

d) Bid Form and Price Schedule;

e) Contract Form;

f) Performance Security Form;

g) Technical Bid Format

h) Financial Bid Format

i) Scope of Work



5.2. The Bidder is expected to examine all instructions, forms, terms and specifications in the bidding documents. Failure to furnish all information required by the bidding documents in format or submission of a bid not substantially responsive to the biding documents in every respect will be at the Bidder’s risk and may result in rejection of its bid.

6. Pre-Bid Conference/Clarification of Bidding Documents

6.1. A prospective Bidder requiring any clarification of the bidding documents may seek clarifications of his/her queries submitted on or before the date indicated under SECTION 1 under point 4 of this document. Directorate of Schedule Caste Welfare /GIL will discuss the queries received from the interested bidders in the pre-bid meeting and respond the clarifications by uploading on the website. The interested bidder should send the queries as per the following format:

Bidder’s Request For Clarification

Name of Organization submitting request

Name & position of person submitting request:

Address of organization including phone, fax, email points of contact

Sr. No.

Bidding Document Reference (Clause /page)

Content of RFP requiring clarification

Points of Clarification required

1 2 3 4

7. Amendment of Bidding Documents

7.1. At any time prior to the deadline for submission of bids, GIL/ Directorate of Schedule Caste Welfare may, for any reason, whether on its own initiative or in response to the clarification may change their bid online through https://gil.nprocure.com.

7.2. In order to allow prospective bidders reasonable time to consider the amendments while preparing their bids, GIL/ Directorate of Schedule Caste Welfare at its discretion, may extend the deadline for the submission of bids.

7.3. All prospective bidders who have received the bidding documents will be notified of the amendment in writing, and will be binding on them.



8. Language of Bid

8.1. The bid prepared by the Bidder, as well as all correspondence and documents relating to the bid exchanged by the Bidder and GIL shall be in English language. Supporting documents and printed literature furnished by the bidder may be in another language provided they are accompanied by an appropriate translation of the relevant document in the English language and in such a case, for purpose of interpretation of the Bid, the translation shall govern.

9. Documents Comprising the Bid

9.1. The bid prepared by the Bidder shall comprise of the following documents: a) A Technical Bid and a Financial Bid completed in accordance

with ITB Clauses 10, 11 and 12

b) Bid security furnished in accordance with ITB Clause 13.

9.2. The Technical Bid and Financial Bid must be submitted online through the e-Tendering website of https://gil.nprocure.com using digital signatures.

9.3. The bid security of Rs.1,00,000/- and document processing fee of Rs.5,000/- are to be submitted in physical form in the form of DD (Demand Draft) favoring Gujarat Informatics Ltd payable at Ahmedabad/Gandhinagar

9.4. The bid documents and addendums (if any) together shall be considered as final and self-contained bid documents not withstanding any previous correspondence or document issued by GIL.

10. Bid Form

10.1. The Bidder shall complete the Technical Bid and a Financial Bid furnished with this document giving details as per the format mentioned in the e-Tendering website https://gil.nprocure.com.

11. Bid Prices

11.1. The Bidder shall indicate the prices in the Financial Bid format mentioned in the e-Tendering website https://gil.nprocure.com.

11.2. Following points need to be considered while indicating prices: 11.2.1. The prices quoted should also include, inland transportation,

insurance and other local costs incidental to delivery of the goods and services to their final destination within the state of Gujarat

11.2.2. The rates of any Indian duties, VAT and other taxes which will be payable by the Client on the goods(if any) if this contract is awarded, should be quoted separately;

11.3. The Bidder’s separation of the price components in accordance with the ITB Clause 11.2 above will be solely for the purpose of facilitating the



comparison of bids by GIL and will not in any way limit the Client’s right to contract on any of the terms offered.

11.4. Sharing of responsibility (between Directorate of Schedule Caste Welfare and the bidder) of procurement of various types of software shall be as under: 11.4.1. The price quoted shall be inclusive of software as well as cost of

packages, tools etc. (with required number of copies of the licensed version)used/proposed for the purpose

11.4.2. Bidder is expected to fill the rates/amount for all the organizations under online bid format (Financial Bid format). However, in case, the bidder choose to quote zero, nil or amount or blank, it will be his risk and the same shall in no way restrict the scope of the work under Organization.

11.4.3. The SP shall sign any/all the documents regarding license and hand over the Meta data details etc. to the GIL/ Directorate of Schedule Caste Welfare before release of final payment on completion of training and implementation of software.

12. Bid Currency

12.1. Prices shall be quoted in Indian Rupees only.

13. Bid Security (Its compliance would be verified at the time of actual opening of the Technical Bid)

13.1. Pursuant to ITB clause-9 the bidder shall furnish as bid security the Demand Draft of amount Rs1,00,000/--from nationalized/scheduled bank.

13.2. The bid security shall be in Indian Rupees only and shall be in the form of a Demand Draft in the name of “Gujarat Informatics Ltd., Gandhinagar” from the Nationalized/Scheduled bank. The bid security of Rs.1,00,000/- and document processing fee of Rs.5,000/- must be sent in the form of DD favoring Gujarat Informatics Ltd and submit to GIL office address as mentioned below.

Gujarat Informatics Ltd,

Block No. 1, 8th Floor,

Udyog Bhavan, Gandhinagar

13.3. The Bid security of disqualified bidders will be returned as promptly as possible.

13.4. Any bid not secured in accordance with the ITB clause 13.1 and 13.2 above, will be rejected by GIL as non-responsive, pursuant to ITB clause 22.

13.5. The successful bidder’s bid security will be discharged from GIL only after the signing of the contract and submission of performance security.



13.6. The bid security shall be forfeited: 13.6.1. If a Bidder withdraws its bid during the period of Bid validity

specified by the Bidder on the Bid Form ;

13.6.2. Or in case of a successful Bidder, if the Bidder fails:

a) To sign the Contract in accordance with ITB Clause 30; or

b) To furnish the performance security in accordance with ITB Clause 31.

13.7. In the event of forfeiture of the security the bidder shall furnish a fresh security amount to GIL, within 15 days of the forfeiture order, if it wishes to make further bid/s.

14. Period of Validity Bids

14.1. Bids shall be valid for 180 days after the date of bid opening prescribed by GIL pursuant to ITB Clause 17. A Bid valid for a shorter period shall be rejected by GIL as non-responsive.

14.2. In exceptional circumstances, GIL may solicit the Bidder’s consent to an extension of the period of validity. The request and the responses thereto shall be made in writing. The Bid security period provided under ITB Clause 13 shall also be suitably extended. A bidder may refuse the request without forfeiting its bid security. A Bidder granting the request will not be permitted to modify its bid.

14.3. Bid evaluation will be based on the bid prices and technical bid without taking into consideration the above corrections.

15. Format and Signing of Bid

15.1. The Bidders have to submit the bid on the e-Tendering website https://gil.nprocure.com. All supporting documents in the form of scanned copies submitted online should have sign and seal of the bidder.

15.2. Before filling in any of the details asked for. Bidders should go through the entire bid document and get the required clarifications from GIL/ Directorate of Schedule Caste Welfare during the pre-Bid conference.

16. Sealing and Marking of Bids

16.1. All bids must be submitted online through https://gil.nprocure.com as per the formats mentioned therein using digital signatures.

16.2. Telex, cable, e-mailed or facsimile bids will be rejected.

17. Deadline for Submission of Bids

17.1. Bids must be submitted online not later than the time and date specified in the Invitation for Bids (Section I). In the event of the specified date for the submission of Bids being declared as a holiday for GIL, the bids will be received up to the appointed time on the next working day.



17.2. GIL may, at its discretion, extend this deadline for submission of bids by amending the bid documents in accordance with ITB Clause 7, in which case all rights and obligations of GIL and Bidders previously subject to the deadline will thereafter be subject to the deadline as extended.

18. Late Bids

18.1. Late bids will be rejected and returned unopened to the Bidder.

19. Modification and Withdrawal of Bids

19.1. The Bidder may modify or withdraw his bid before the last date of submission of bids through the e-Tendering website https://gil.nprocure.com.

19.2. No bid may be modified subsequent to the deadline for submission of bids.

19.3. No bid may be withdrawal in the interval between the deadline for submission of bids and the expiration of the period of the bid validity specified by the Bidder on the Bid Form. Withdrawal of a bid during this interval may result in the Bidder’s forfeiture of its bid security, pursuant to ITB Clause 13.

20. Opening of Bids by GIL

20.1. GIL/ Directorate of Schedule Caste Welfare will open all bids (only Technical Bids at the first instance), in the presence of Bidder or his representative who choose to attend, and at the following address :

Gujarat Informatics Ltd, Block No. 1, 8th Floor, Udyog Bhavan, Gandhinagar.

The Bidder’s representative who is present shall sign an attendance register evidencing their attendance. In the event of the specified date of Bid opening being declared holiday for GIL office, the Bid shall be opened at the appointed time and location on the next working day.

20.2. The Bidder’s names, bid modifications or withdrawal, bid prices, discounts, and the presence or the absence of requisite bid security and such other details, as GIL/ Directorate of Schedule Caste Welfare, at its discretion, may consider appropriate, will be announced at the time of opening.

20.3. Bids (and modification sent pursuant to ITB Clause 19.2) that are not opened and read out at bid opening shall not be considered for further evaluation, irrespective of the circumstances.

20.4. Financial Bids of only those bidders who qualify on the basis of evaluation of technical bid will be opened in the presence of the qualified bidders of their representatives at pre-specified time and date which will be communicated to the qualified bidders well in advance.



21. Clarification of Bids

21.1. During evaluation of bids, GIL/ Directorate of Schedule Caste Welfare may, at its discretion, ask the Bidder for a clarification of its bid. GIL/ Directorate of Schedule Caste Welfare may also ask for rate analysis of any or all items and if rates are found to be unreasonably low or high, the bid shall be treated as non-responsive and hence liable to be rejected. The request for a clarification and the response shall be in writing and no change in prices or substance of the bid shall be sought, offered or permitted.

22. Preliminary Examination

22.1. GIL will examine the bids to determine whether they are complete, whether any computational errors have been made, whether sureties have been furnished, whether the documents have been properly signed, and whether the bids are generally in order.

22.2. Prior to the detailed evaluation, pursuant to ITB Clause 24, GIL will determine the substantial responsiveness of each bid to the bidding documents. For purposes of these Clauses, a substantially responsive bid is one, which confirms to all the terms and conditions of the bidding documents without material deviation. Deviations from or objections or reservations to critical provisions such as those concerning Performance Security (GCC Clause 7), Warranty (GCC Clause 9), Applicable law (GCC Clause 37) and Taxes and duties (GCC Clause 39) will deemed to be material deviations. GIL determination of a bid’s responsiveness is to be based on the contents of the bid itself without recourse to extrinsic evidence.

22.3. If a Bid is not substantially responsive, it will be rejected by GIL/ Directorate of Schedule Caste Welfare and may not subsequently be made responsive by the Bidder by correction of the non-conformity.

22.4. Conditional bids are liable to be rejected.

23. Methodology & Criteria for Technical, Commercial and final evaluation 23.1 Directorate of Schedule Caste Welfare will form a Committee which will

evaluate the proposals submitted by the bidders for a detailed scrutiny. During evaluation of proposals, Directorate of Schedule Caste Welfare /GIL, may, at its discretion, ask the bidders for clarification of their Technical Proposals.

23.2 The bidders are expected to provide all the required supporting documents& compliances as mentioned in this RFP. The bidder shall quote the language lab software having full compliance with all the guiding principles and minimum specifications as mentioned in this RFP. Any deviation from the same will lead to the disqualification.

23.3 The bids will be evaluated for the eligibility criteria first.



23.4 The technical bids of the bidder(s) who comply with the eligibility criteria will be opened. During the technical evaluation, Directorate of Schedule Caste Welfare / GIL may seek the clarification in writing from the bidder, if required. If bidder fails to submit the required clarifications in due time, the technical evaluation will be done based on the information submitted in the technical bid. The price bid will be opened of the bidders whose technical bids are fully complied and who have scored 60% in technical evaluation. At any point of time, if Directorate of Schedule Caste Welfare /GIL feels that the bidder is hiding any information which will affect the project cost in short or long run, Directorate of Schedule Caste Welfare/GIL may reject his bid without assigning any reason or explanation.

23.5 The following criteria shall be used to evaluate the technical bids. Sr. No.

Particulars Points System Max. Marks

A. Based on Technical Bid Document 30 1. No. of years since the bidder is

engaged in similar projects/solutions business, (as on 31.03.2014)

>8 Years – 3 marks 6-8 Years – 2 marks 3-5 years – 1 marks 03

2. Average turnover of bidder in last three financial years as on 31st

March, 2014. Year 2011-2012 Year 2012-2013 Year 2013-2014

>= Rs. 5 crores - 5 marks >= Rs. 3 crores & up to Rs. 5 Crores - 3marks >= Rs. 1 crore & up to Rs. 3 Crores - 2marks

05

3. Quality certifications (ISO,SEI-CMM Level, SCORM) if yes then 2 otherwise 0 02

4. No. of resources in India in development of software

25 - 50 resources – 3 51 - 100 resources – 4 >100 resources - 5

05

5. No. of educational projects related to soft skill

>3 to 5 = 3 >5 = 5 05

6. No. of projects completed/ongoing of English Language Lab software

>=3 and <=5==3, >5 and <=8==5, >8==10

10

B. Based on Presentation 707. Work on Multiple Operating system --- 05 8. Trainer Manuals for each level and --- 05



corresponding book for students

9. Class room teaching component as well as lab practice component --- 05

10. Visual Spectrograph for comparison of audio pronunciation --- 10

11. Reports for students performance --- 10 12. Based on the CEFR (Common

European Framework of Reference), scenario based. (attached at SECTION-VI)

--- 15

13. Level of interactivity --- 10 14. Overall Impact – attractiveness,

self-instructional; adaptable and usable over longer period of time;

--- 10

Total (A+B) 100 Note: For the Presentation on approach and methodology, bidder must have to prepare and present 15 minute sample content on usability of the software.

23.6 The details without supporting documents will not be considered. 23.7 The language of content will be Gujarati and English for Basic while it will

be English for Intermediate level courses Advanced level course. 23.8 The bidder should have an office in Gujarat or should set up one upon

award of the contract within 30 days and the bidder should give undertaking to deploy content developers at Gujarat office after successful qualification for work.

Technical Bid Evaluation: The technical score of a bidder ‘Tb’ will be assigned to the bidder & it will be awarded based on the Technical Evaluation Criteria as specified above. Directorate of Schedule Caste Welfare’s decision in this regard shall be final & binding and no further discussion will be held with the bidders whose bids are technically disqualified / rejected. Bidders with technical score of 60 and above will qualify for the evaluation in the commercial bids. The total technical scores achieved by the bidders shall be shared with the bidders & under any circumstances the breakup of the technical score shall not be shared with the bidders. Tb: Absolute Technical Score Tmax: Maximum Technical Score Tn: Normalized technical score of the bidder under Consideration Normalized technical score (Tn) = Tb/Tmax * 100



Financial Bid evaluation: The financial bids of only those bidders, who have scored at least 60 marks in the technical evaluation process, will be opened. The Financial Bids will be opened, in the presence of Bidders’ representatives who choose to attend the Financial Bid opening on date and time to be communicated to all the technically qualified Bidders. The Bidder’s representatives who are present shall sign a register evidencing their attendance. The name of bidder & bid prices will be announced at the meeting. The financial score of a bidder ‘Fb’ will be assigned to the bidder. ‘Fb’ will be the total financial quote made by the bidder (excluding the Optional Services quotes sought in the financial bid) Fn = normalized financial score for the bidder under consideration Fb = commercial quote for the bidder under consideration Fmin = commercial quote of the lowest evaluated financial proposal The lowest evaluated Financial Proposal (Fmin) will be given the maximum financial score (Fn) of 100 points. The financial scores (Fn) of the other Financial Proposals will be calculated as per the formula for determining the financial scores given below: Normalized Financial Score (Fn) = 100 x Fmin / Fb Final Evaluation of Bid Proposals will be ranked according to their combined technical (Tb) and financial (Fn) scores using the weights (T = 0.60 the weight given to the Technical Proposal; P = 0.40 the weight given to the Financial Proposal; T + P = 1). The final evaluation will be based on Final Score which shall be calculated as shown below: Final Score (S) = Tn x T + Fn x P The bidder achieving the highest combined technical and financial score will be invited for negotiations for awarding the contract. In case of a tie where two or more bidders achieve the same highest combined technical and financial score, the bidder with the higher normalized technical score will be invited first for negotiations for awarding the contract.

24. Contacting GIL/ Directorate of Schedule Caste Welfare

24.1. Subject to ITB Clause 21, no Bidder shall contact GIL/ Directorate of Schedule Caste Welfare on any matter relating to its bid, from the time of the bid opening to the time of contract is awarded. If he wishes to bring additional information to the notice of GIL/ Directorate of Schedule Caste Welfare, he should do so in writing. GIL/ Directorate of Schedule Caste Welfare reserves its right as to whether such additional information should



be considered or otherwise

24.2. Any effort by a Bidder to influence GIL/ Directorate of Schedule Caste Welfare in its decision on bid evaluation, bid comparison or contract award may result in disqualification of the Bidder’s bid and also forfeiture of his bid security amount.

25. Post-qualification

25.1. An affirmative determination will be a prerequisite for the award of the contract to the Bidder. A negative determination will result in rejection of Bidder’s bid, in which event GIL/ Directorate of Schedule Caste Welfare will proceed to the next lowest evaluated bid to make a similar determination of the Bidder’s capabilities to perform the contract satisfactorily.

26. Award Criteria

26.1. Subject to ITB Clause 28, GIL/ Directorate of Schedule Caste Welfare will award the contract to the successful bidder decided as per the evaluation procedure mentioned in ITB clause no. 23 mentioned above.

26.2. GIL/ Directorate of Schedule Caste Welfare reserves the right to award the contract to the Bidder whose bid may not have been determined as the lowest evaluated bid, provided further that the Bidder is determined to be qualified to perform the contract satisfactorily.

27. GIL/ Directorate of Schedule Caste Welfare’s Right to Vary Quantities at Times of Awards

27.1. GIL/ Directorate of Schedule Caste Welfare reserves the right at the time of award of Contract to increase or decrease quantity of work by 30% without any change in rate fixed or other terms and conditions. However for bought out items/components or third party items, the prevailing market rates at the time of award shall be considered.

28. GIL/ Directorate of Schedule Caste Welfare’s Right to Accept Any Bid and to reject any or All Bids

28.1. GIL reserve the right to accept or reject any bid, and to cancel the bidding process and reject all bids at any time prior to award of Contract, without thereby incurring any liability to the affected Bidder or bidders or any obligation to inform the affected Bidder or bidders of the grounds for GIL/ Directorate of Schedule Caste Welfare’ action.

29. Notification of Awards

29.1. Prior to the expiration of the period of the bid validity, concerned GIL/ Directorate of Schedule Caste Welfare will notify the successful bidders in writing, to be confirmed in writing by registered letter, that his bid has been accepted.

29.2. The notification of award will constitute the formation of the Contact.



29.3. Upon the successful Bidder’s furnishing of performance security pursuant to ITB Clause 31, GIL will promptly notify each unsuccessful Bidder

30. Signing of Contract

30.1. At the same time as GIL/ Directorate of Schedule Caste Welfare notifies the successful Bidder that its bid has been accepted, Directorate of Schedule Caste Welfare will send the bidder the Contract Form provided in Section VIII of the bidding documents, incorporating all the agreements between two parties.

30.2. Within 15 days of receipt of the Contract Form, the successful bidder shall sign and date the contract and return it to GIL/ Directorate of Schedule Caste Welfare.

31. Performance Security

31.1. Within 15 days of the receipt of notification of award from GIL/ Directorate of Schedule Caste Welfare, the successful bidder shall furnish the performance security, equal to 10% of the total value of contract, in accordance with the Conditions of the Contract, in the performance security Form provided in the bidding documents (Section VIIII) or in another form acceptable to GIL/ Directorate of Schedule Caste Welfare. Security deposit shall be adjusted against this item.

31.2. Failure of the successful Bidder to comply with the requirement of the ITB Clause 30 & 31 or ITB Clause 32 can constitute sufficient grounds for the annulment of the award and forfeiture of the bid security in which event GIL/ Directorate of Schedule Caste Welfare may make the award to the next best evaluated bidder or call for new bids.

32. Corrupt or Fraudulent Practices.

32.1. GIL/ Directorate of Schedule Caste Welfare require that the bidders under this tender observe the highest standards of ethics during the procurement and execution of such contracts. In pursuance of this policy, GIL/ Directorate of Schedule Caste Welfare defines for the purposes of this provision, the terms set forth as follows:

a) “Corrupt practice” means the offering, giving, receiving or soliciting of anything of value to influence the action of the GIL/ Directorate of Schedule Caste Welfare official in the procurement process or in contract execution; and

b) “Fraudulent practice” means a misrepresentation of facts in order to influence a procurement process or a execution of a contract to the detriment of GIL/ Directorate of Schedule Caste Welfare, and includes collusive practice among bidders (prior to or after bid submission) designed to establish bid prices at artificial



noncompetitive levels and to deprive GIL/ Directorate of Schedule Caste Welfare of the benefits of the free and open competition,

32.2. GIL/ Directorate of Schedule Caste Welfare shall reject a proposal for award if it determines that the Bidder recommended for award has engaged in corrupt or fraudulent practices and same shall be conveyed to GIL or black listed by any of the GIL/Government of Gujarat in competing for the contract in question.

32.3. GIL/ Directorate of Schedule Caste Welfare shall declare a firm ineligible, and black listed either indefinitely or for a stated period of time, to be awarded a contract if it at any time determines that the firm has engaged in corrupt and fraudulent practices in competing for, or in executing, a contract. The same shall be conveyed to GIL.

33. Interpretation of the clauses in the Tender Document / Contract Document

33.1. In case of any ambiguity in the interpretation of any of the clauses in Bid Document or the Contract Document, the GIL/ Directorate of Schedule Caste Welfare’s interpretation of the clauses shall be final and binding on all parties.

33.2. However, in case of doubt as to the interpretation of the bid, the bidder may make a written request prior to the date of clarifications and doubts conference to:

1. Directorate of Schedule Caste Welfare Block No.9, 1st Floor, Dr. Jivraj Mehta Bhavan, Gandhinagar.

2. Director (eGovernance) Gujarat Informatics Ltd, Block -1, 8th floor, Udyog Bhavan, Gandhinagar.

GIL/ Directorate of Schedule Caste Welfare may issue clarifications to all the bidders as an addendum. Such an addendum shall form a part of the bid document.



SECTION III: GENERAL CONDITIONS OF CONTRACT (GCC)

1 Definitions

1.1 In this Contract, the following terms shall be interpreted as indicated:

a) “The Contract” means the agreement entered into between Directorate of Schedule Caste Welfare and the Supplier / service provider, as recorded in the Contract Form Signed by the parties, including all the attachments and appendices thereto and all documents incorporated by reference therein;

b) “The Contract Price” means the price payable to the Service provider under the Contract for the full and proper performance of its contractual obligations;

c) “Services” means services listed in the beginning of this document and other obligations of the Supplier / service provider covered under the Contract;

d) “GCC” mean the General Conditions of Contract contained in this section.

e) GoG mean Government of Gujarat.

f) GIL means Gujarat Informatics Limited

g) Department means Directorate of Schedule Caste Welfare including all the related organizations/ branches availing the products/service from the SP.

h) “The Client’s Country” is the country named in GCC.

i) “The SP means service provider” means the individual or firm supplying the product and/or Services under this Contract.

j) “Day” means a working day.

k) “Time required for approval” means the time lapsed between the date of submission of a critical deliverables (complete in all respect for all the business functions /services) and the date of approval excluding the intermediate time taken by the Service Provider for providing clarifications/modifications and communication.

l) The “Bid Document “and “Tender Document “are the same.

m) “Go Live” means deployment of software & training to the teachers selected by respective schools, completion of Inspections and tests & first use of student of School.

2 Application



2.1 These General Conditions shall apply to the extent that provisions in other parts of the contract do not supersede them.

3 Country of Origin

3.1 All Services rendered under the Contract shall have their origin in the member countries and territories eligible.

3.2 The origin of Goods and Services is distinct from the nationality of the Supplier / service provider.

4 Standards

4.1 The software supplied under this Contract shall conform to the standards and when no applicable standard is mentioned; to the authoritative standard appropriate to the country of origin and such standards shall be the latest issued by the concerned institution.

5 Use of Contract Documents and Information

5.1 The service provider shall not, without Directorate of Schedule Caste Welfare prior written consent, discloses the Contract, or any provision thereof, or any specification, plan, drawing, pattern, sample or information furnished by or on behalf of the in connection therewith, to any person other than a person employed by the service provider in performance of the Contract. Disclosure to any such employed person shall be made in confidence and shall extend only so far as may be necessary for purposes of such performance.

5.2 The service provider shall not, without Directorate of Schedule Caste Welfare prior written consent, make use of any document or information enumerated in GCC Clause 5.1 except for purposes of performing the Contract.

5.3 Any document, other than the Contract itself, enumerated in GCC Clause 5.1 shall remain the property of Directorate of Schedule Caste Welfare and shall be returned (in all copies) to Directorate of Schedule Caste Welfare on completion of the service provider’s performance under the Contract if so required by Directorate of Schedule Caste Welfare.

5.4 The service provider shall permit Directorate of Schedule Caste Welfare to inspect the service provider’s accounts and records relating to the performance of the service provider and to have them audited by auditors appointed by Directorate of Schedule Caste Welfare, if so required by Directorate of Schedule Caste Welfare.

6 Patent Rights, Copy Right

6.1 The service provider shall indemnify Directorate of Schedule Caste Welfare against all third-party claims of infringement of copyright,



patent, trademark or industrial design rights arising from use of the goods or any part thereof in India.

7 Performance Security

7.1 Within 15 days of receipt of the notification of contract award, the Service provider shall furnish performance security to Directorate of Schedule Caste Welfare for an amount of 10 % of the contract value, valid up to 3 years.

7.2 Starting from the date of commissioning of software. The warranty will be for one year and Operations and Maintenance support will be for two years after the expiry of warranty of one year.

7.3 The proceeds of the performance security shall be payable to Directorate of Schedule Caste Welfare as compensation for any loss resulting from the service provider’s failure to complete its obligations under the Contract.

7.4 The Performance Security shall be denominated in Indian Rupees and shall be in one of the following forms: 7.4.1 A Bank guarantee, issued by a Public Sector Bank located in

India to Directorate of Schedule Caste Welfare, in the form provided in the bidding documents or another form acceptable to the IT committee of Directorate of Schedule Caste Welfare. Apart from Public Sector Bank, the bank guarantee from only following four private banks will only be accepted.

IDBI Bank AXIS Bank HDFC Bank ICICI Bank

7.5 The Performance Security will be discharged by Directorate of Schedule Caste Welfare and returned to the service provider on completion of the service provider’s performance obligations, including the warranty and support obligation, under the contract.

7.6 In the event of any contract amendment, the service provider shall, within 21 days of receipt of such amendment, furnish the amendment to the Performance Security, rendering the same valid for the duration of the Contract, as amended for further period.

7.7 On failure of submitting Performance Security, within 15 days of issuance of LoI, Directorate of Schedule Caste Welfare shall reserve right to cancel LoI.

7.8 In case of delay in deliverables, penalty of Rs.2000/--per day will be levied.



8 Inspections and Tests

8.1 GIL or Directorate of Schedule Caste Welfare representative shall have the right to inspect and/or to test the software or work of the service provider to confirm their conformity to the Contract specifications at no extra cost to Directorate of Schedule Caste Welfare.

As per Govt of Gujarat circular dated 10th march 2006, the software must be tested at EQDC, GIDC, and Gandhinagar at the cost of service provider. The service provider must include testing cost in their financial bid. The different types of tests that have to be performed through EQDC are as mentioned below: 1. Functional testing 2. Performance testing

The Service Provider must submit the test results to Directorate of Schedule Caste Welfare. Moreover since this is going to be software for the use in schools it should be tested initially as well as concurrently in a limited number of schools e.g. 2 schools in initial phase for debugging & testing. It will be in these phase 2 schools that the software has to be laid down in this tender document & also providing the actual utility of the software in computer aided learning as well as teaching.

8.2 Should any inspected or tested software fail to conform to the specifications, Directorate of Schedule Caste Welfare / GIL may reject the software and the service provider shall either replace/redevelop the rejected software or make alterations necessary to meet specification requirements free of cost to Directorate of Schedule Caste Welfare.

8.3 Directorate of Schedule Caste Welfare /GIL’s right to inspect test and, where necessary, reject the software/ deliverable after the software deployment at Project Site shall in no way be limited or waived by reason of the software previously been inspected, tested and passed by Directorate of Schedule Caste Welfare or its representative prior to the software deployment.

8.4 Nothing in GCC Clause 8 shall in any way release the service provider from any warranty or other obligations under this Contract.

8.5 The inspection of the working of the software shall be carried out to check whether the software is in conformity with the requirements described in the contract. The tests will be performed after completion of installation and commissioning of all the software at the site of installation. During the run of software no malfunction, partial or complete failure of any module of software or bugs in the



software is expected to occur. All the software should be complete and no missing modules/sections will be allowed. The service provider shall maintain necessary log in respect of the result of the test to establish to the entire satisfaction of Directorate of Schedule Caste Welfare, the successful completion of the test specified. An average uptime efficiency of 98% for the duration of test period shall be considered as satisfactory. On successful completion of acceptability test and after Directorate of Schedule Caste Welfare is satisfied with the working of the software, the acceptance certificate of Directorate of Schedule Caste Welfare will be issued. The date on which such certificate is signed shall be deemed to be the date of successful commissioning of the software.

8.6 Before the goods and equipment are taken over by Directorate of Schedule Caste Welfare, the service provider shall supply operation and maintenance manuals. These shall be in such details as will enable Directorate of Schedule Caste Welfare to use the software as stated in the specifications. The documentation shall be in the English/Gujarati language and in such form and numbers as stated in the contract document. Unless and otherwise agreed, the software shall not be considered to be complete for the purpose of taking over until such documentation has supplied to Directorate of Schedule Caste Welfare.

9 Warranty

9.1 All kinds of Change Requests must be resolved during the warranty period of one year without any additional cost.

9.2 If any module of software gives continuous trouble and runtime or logical errors, during the warranty period, the service provider shall rectify the problems without any additional cost to Directorate of Schedule Caste Welfare. The Service Provider has to make the suitable changes in solution as per the change requests received from users during warranty period without any extra cost to Directorate of Schedule Caste Welfare.

9.3 The warranty period will be for one year from the date of ‘Go-live’. After one year of warranty, the operations & maintenance period support will start. The duration of the operations & Maintenance support (O & M) will be for two years after the completion of the warranty period.

9.4 Maintenance service 9.4.1 The service provider shall provide software maintenance

services during the period of Operation & Maintenance as per the rates quoted in Financial Bid.



9.4.2 The maximum response time for complaint from any of the destinations specified in the contract document (i.e. time required for service providers software / system engineer to report at the location where the software is not working as per requirements after a request call/fax is made or letter is written) shall not exceed 24 hrs.

9.4.3 It is expected that the average downtime of the system will be less than half the maximum downtime (i.e. defined as number of days for which the system is not usable because of inability of the service provider to debug it). The maximum downtime should not exceed 3 calendar days in a year.

9.4.4 In case software is not usable beyond the stipulated maximum downtime or maximum response time is not adhered to, the service provider will be liable for a penalty of Rs.2000 per day. The amount of penalty will be recovered from the Performance Security during warranty and O & M support period and/or the payment to be made for O & M support.

10 Delivery of Documents

10.1 Deployment of the software shall be made by the service provider in accordance with the terms specified by Directorate of Schedule Caste Welfare in the Notification of Award.

11 Insurance

11.1 The insurance shall be least in an amount equal to 110% of the value of goods from "warehouse to warehouse" on "all risks" basis, including war risks and Strike Clauses. Appropriate insurance to cover the equipment for the transit period and till the time of installation at the site is to be taken by the service provider.

12 Transportation

12.1 Where the service provider is required under the Contract to transport the certain things to a specified place of destination within state of Gujarat defined as Project site, transport to such place of destination in state of Gujarat including insurance, as shall be specified in the Contract, shall be arranged by the service provider, and the related cost shall be included in the Contract Price.

13 Incidental Services

The following services shall be furnished and the cost shall be included in the contract price:

13.1 Performance of the on-site assembly, commissioning and start-up of the supportive hardware (if any).



13.2 Furnishing the detailed operation and maintenance documentation for each item of supply at each location.

13.3 Service Provider should have to provide the training for the use of software to trainers as per requirement of department.

14 Deployment of Software

14.1 Service provider must deploy the software at the places specified by Directorate of Schedule Caste Welfare at the time of the contract and ensure smooth running of that software. Service provider needs to provide all the necessary things like CD media, manual etc. at every deployment site for assuring minimum down time of the system.

14.2 If the service provider, having been notified, fails to remedy the defect(s) in the software within the period specified in GCC Clause No. 9 within a reasonable period, Directorate of Schedule Caste Welfare may proceed to take such remedial action as may be necessary, at the service provider’s risk and expense and without prejudice to any other rights which Directorate of Schedule Caste Welfare may have against the service provider under the Contract.

15 Payment

15.1 Directorate of Schedule Caste Welfare shall follow the payment schedule given below.

For Software

50% Successful Installation of Software on user's platform and submission of systems manual and user's manual (operational manual)

50% On successful completion of three months implementation report, and handing over of media, licenses certification etc. to the Department/ Office on their authorized representative.

For AMC

Annual Maintenance charges for second and third year would be paid on completion of second and third year respectively.

15.2 The service provider request(s) for payment shall be made to Directorate of Schedule Caste Welfare in writing, accompanied by an invoice describing, as appropriate, the service provided and the Services performed, and by documents, and upon fulfillment of other obligations stipulated in the contract.

15.3 Directorate of Schedule Caste Welfare shall make payments promptly after submission of the invoice or claim by the service provider and after its due scrutiny.



15.4 Payment shall be made in Indian Rupees.

16 Prices

16.1 Prices payable to the service provider as stated in the Contract shall be fixed during the performance of the Contract.

16.2 The prices quoted should not be conditional/optional and it should be in line with the technology and approach presented during the Approach & Methodology Presentation by the Service Provider before the committee. The bidder should not submit conditional/optional bids. Conditional/optional bids are liable to be rejected outright.

17 Change Orders

17.1 Directorate of Schedule Caste Welfare may at any time, by written order given to the Service provider make changes within the general scope of the Contract in any one or more of the following:

a) Designs, specifications, requirements which software or service to be provided under the Contract are to be specifically rendered for Directorate of Schedule Caste Welfare;

b) Training of personnel of Directorate of Schedule Caste Welfare in terms of hours/subjects will be without any additional cost.

c) The place of delivery; and/or the Services to be provided by the service provider.

17.2 If any such change causes an increase or decrease in the cost of, or the time required for, the service provider’s performance of any provisions under the Contract, equitable adjustments shall be made in the Contract Price or delivery schedule, or both, and the Contract shall accordingly be amended. Any claims by the service provider for adjustment under this clause must be asserted within thirty (30) days from the date of the service provider’s receipt of Directorate of Schedule Caste Welfare change order.

18 Contract Amendments

18.1 Subject to GCC Clause 16, no variation in or modification of the terms of the Contract shall be made except by written amendment signed by the parties.

19 Assignment

19.1 The service provider shall not assign, in whole or in part, its obligations to perform under the Contract, except with Directorate of Schedule Caste Welfare /GIL’s prior written consent.

20 Subcontracts 20.1.1 No outsourcing / sub contracting shall be allowed. Any such

effort/attempt will be seen as violation of the terms and



conditions of the contract making the contract liable for termination.

21 Delays in the supplier / service provider’s Performance

21.1 Delivery of the software and performance of the Services shall be made by the service provider in accordance with the time schedule specified by Directorate of Schedule Caste Welfare /GIL in the contract document.

21.2 If any time during performance of the Contract, the service provider or its sub-contractor(s) should encounter conditions impeding timely delivery of the Goods and performance of Services, the service provider shall promptly notify Directorate of Schedule Caste Welfare in writing of the fact of the delay, its likely duration and its cause(s). As soon as practicable after receipt of the service provider’s notice, Directorate of Schedule Caste Welfare shall evaluate the situation and may, at its discretion, extend the service provider’s time for performance with or without a penalty, in which case the extension shall be ratified by the parties by amendment of the Contract. Any such extension of time limit, even if it is due to unforeseen circumstances beyond control of both the SP and Directorate of Schedule Caste Welfare, shall be at no extra cost to Directorate of Schedule Caste Welfare.

21.3 Except as provided under GCC Clause 24, a delay by the service provider in the performance of its delivery obligations shall render the service provider liable to the imposition of a penalty pursuant to GCC Clause 22, unless an extension of time is agreed upon pursuant to GCC Clause 21.2 without the application of the penalty.

22 Penalty Clause 22.1.1 Subject to GCC Clause 24, if the agency fails to deliver any or all

of the Services within the period(s) specified in the Contract, Directorate of Schedule Caste Welfare shall, without prejudice to its other remedies under the Contract, deduct from the Contract Price, as penalty, a sum equivalent to Rs. 1000 per module for each week of delay subject to a maximum deduction is 20% of the contract price. Once the maximum is reached, Directorate of Schedule Caste Welfare may consider termination of the Contract pursuant to GCC Clause 23. Directorate of Schedule Caste Welfare may impose this penalty even for the stage wise submissions as per the schedule given in GCC clause 32.

23 Termination for Default



23.1 Directorate of Schedule Caste Welfare may, without prejudice to any other remedy for breach of contract, by written notice of default sent to the service provider, terminate the Contract in whole or part:

a) if the service provider fails to deliver any or all of the services within the period(s) specified in the Contract, or within any extension thereof granted by Directorate of Schedule Caste Welfare pursuant to GCC Clause 21; or

a) if the service provider fails to perform any other obligation(s) under the Contract.

b) If the service provider, in the judgment of Directorate of Schedule Caste Welfare has engaged in corrupt or fraudulent practices in competing for or in executing the Contract.

For the purpose of this Clause:

“Corrupt practice” means the offering, giving, receiving or soliciting of anything of value to influence the action of a public official in the procurement process or in contract execution.

“Fraudulent practice: a misrepresentation of facts in order to influence a procurement process or the execution of a contract to the detriment of the Borrower, and includes collusive practice among Bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive levels and to deprive the Borrower of the benefits of free and open competition;”

c) If the Service Provider fails to conform to the quality requirement laid down/third party inspection/consultants opinion.

23.2 In the event Directorate of Schedule Caste Welfare terminates the Contract in whole or in part, pursuant to GCC Clause 23.1, Directorate of Schedule Caste Welfare may procure, upon such terms and in such manner as it deems appropriate, delivered items similar to those undelivered at the risk & cost of the SP from alternate sources, and the service provider shall be liable to Directorate of Schedule Caste Welfare for any excess costs for such similar services. However, the service provider shall continue the performance of the Contract to the extent not terminated.

24 Force Majeure

24.1 Notwithstanding the provisions of GCC Clause 21, 22, 23 the service provider shall not be liable for forfeiture of its performance security, penalty or termination for default, if and to the extent that, its delay in performance or other failure to perform its obligations under the Contract is the result of an event of Force Majeure.



24.2 For purposes of this clause, “Force Majeure” means an event beyond the control of the service provider and not involving the service provider’s fault or negligence and not foreseeable. Such events may include, but are not limited to, acts of the Purchase either in its sovereign or contractual capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions and freight embargoes.

24.3 If a force Majeure situation arises, the service provider shall promptly notify Directorate of Schedule Caste Welfare in writing of such conditions and the cause thereof. Unless otherwise directed by Directorate of Schedule Caste Welfare in writing, the service provider shall continue to perform its obligations under the Contract as far as it is reasonably practical, and shall seek all reasonable alternative means for performance not prevented by the Force Majeure.

25 Termination for Insolvency

25.1 Directorate of Schedule Caste Welfare /GIL may at any time terminate the Contract by giving written notice to the Supplier / service provider, if the Supplier / service provider becomes bankrupt or otherwise insolvent. In this event, termination will be without compensation to the Supplier / service provider, provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to Directorate of Schedule Caste Welfare.

26 Termination for Convenience

26.1 Directorate of Schedule Caste Welfare by written notice sent to the service provider, may terminate the Contract, in whole or in part, at any time for its convenience. The notice of termination shall specify that termination is for Directorate of Schedule Caste Welfare convenience, the extent to which performance of the service provider under the Contract is terminated, and the date upon which such termination becomes effective.

26.2 The services/ software that is complete and ready for rendering / deployment within 30 days after the service provider’s receipt of notice of termination shall be accepted by Directorate of Schedule Caste Welfare at the Contract terms and prices. For the remaining services, Directorate of Schedule Caste Welfare may elect:

a) To have any portion completed and delivered at the Contract terms and prices; and/or

b) To cancel the remainder and pay to the service provider an agreed amount for partially completed services / software and for services / software previously procured by the service provider.



27 Right to use defective software/equipment

27.1 If after delivery, acceptance and installation and within the guarantee and warranty period, the operation or use of the software/equipment proves to be unsatisfactory, the Purchaser shall have the right to continue to operate or use such software/equipment until rectification of defects, errors or omissions by debugging / repair or by partial or complete replacement is made without interfering with Directorate of Schedule Caste Welfare’s operation.

28 Supplier / service provider Integrity

28.1 The service provider is responsible for and obliged to conduct all contracted activities in accordance with the Contract using state-of-the-art methods and economic principles and exercising all means available to achieve the performance specified in the Contract.

29 Supplier / service provider’s Obligations

29.1 The service provider is obliged to work closely with Directorate of Schedule Caste Welfare’s staff, act within its own authority and abide by directives issued by Directorate of Schedule Caste Welfare.

29.2 The service provider will abide by the job safety measures prevalent in India and will free Directorate of Schedule Caste Welfare from all demands or responsibilities arising from accidents or loss of life the cause of which is the service provider’s negligence. The service provider will pay all indemnities arising from such incidents and will not hold Directorate of Schedule Caste Welfare responsible or obligated.

29.3 The service provider is responsible for managing the activities of its personnel or sub-contracted personnel and will hold himself responsible for any misdemeanors.

29.4 The service provider will treat as confidential all data and information about Directorate of Schedule Caste Welfare, obtained in the execution of his responsibilities, in strict confidence and will not reveal such information to any other party without the prior written approval of Directorate of Schedule Caste Welfare.

30 Patent Rights

30.1 In the event of any claim asserted by a third party of infringement of copyright, patent, trademark or industrial design rights arising from the use of the Goods or any part thereof in Directorate of Schedule Caste Welfare, the service provider shall act expeditiously to extinguish such claim. If the service provider fails to comply and Directorate of Schedule Caste Welfare is required to pay



compensation to a third party resulting from such infringement, the service provider shall be responsible for the compensation including all expenses, court costs and lawyer fees. Directorate of Schedule Caste Welfare will give notice to the service provider of such claim, if it is made, without delay.

31 Site Preparation and Installation

31.1 Directorate of Schedule Caste Welfare will designated the installation sites before the schedule installation date to allow the service provider to perform site inspections to verify the appropriateness of the site before the deployment of software. Since there are 20 schools. This activity should be undertaken immediately after signing of the contract with Directorate of Schedule Caste Welfare so that there is no delay in implementation of software due to sites problems. The Hardware/software requirement report should be submitted within the first 30 days after signing of the Contract with Directorate of Schedule Caste Welfare.

32 Time limit for Directorate of Schedule Caste Welfare

32.1 The total time limit for the successful implementation of the solution shall be 2 months from the date of signing the contract which will be excluding the time required for approvals for the critical intermediate submissions. Time required for approval in normal circumstances may not exceed 20 working days for each such critical deliverables.

33 Unconditional Bid

33.1 Bidders shall not put any condition of any kind in the Technical and Financial Bid, failing which the bid shall be rejected as non-responsive.

34 No Variable Cost in Financial Bid

34.1 Bids with the variable costs / rates shall not be considered and shall be rejected as non-responsive at the discretion of Directorate of Schedule Caste Welfare.

35 Resolution of Disputes

35.1 In this regard Directorate of Schedule Caste Welfare doesn’t go for any arbitration on dispute and Directorate of Schedule Caste Welfare’s decision will be final and binding on the service provider.

36 Governing Language

36.1 The contract shall be written in English language. Subject to GCC Clause 37, English language version of the Contract shall govern its interpretation. All correspondence and other documents pertaining



to the Contract, which are exchanged by the parties, shall be written in the same language.

37 Applicable Law

37.1 The Contract shall be interpreted in accordance with the laws of the Union of India and that of State of Gujarat.

38 Notices

38.1 Any notice given by one party to the other pursuant to this Contract shall be sent to other party in writing by facsimile and confirmed by original copy by post to the other Party. For the purpose of all notices, the following shall be the address of Directorate of Schedule Caste Welfare and Supplier / Service provider.

Directorate of Schedule Caste Welfare Address:

The Commissioner of Schools & MDM Block No.9, 1st Floor, Dr. Jivraj Mehta Bhavan, Gandhinagar.

Service Provider: _______________________________

________________________________

________________________________

(*To be filled in at the time of Contract signature) 38.2 A notice shall be effective when delivered or on the notice’s effective

date, whichever is later.

39 Taxes and Duties

39.1 Service providers shall be entirely responsible for all taxes, duties, license fees, octroi, road permits, etc., incurred until delivery of the contracted software / service to Directorate of Schedule Caste Welfare. However, VAT/Service Tax in respect of the transaction between Directorate of Schedule Caste Welfare and the service provider shall be payable extra, if so stipulated in the Notification of Award.

40 Binding Clause

40.1 All decisions taken by Directorate of Schedule Caste Welfare regarding the processing of this tender and award of contract shall be final and binding on all parties concerned.



SECTION IV: SCOPE OF WORK The Directorate of Schedule Caste Welfare Requirements

1 General Features

1.1 The Language Lab should take into account the following features:-

1.1.1 The Language lab software should operate on the Multiple Operating System like windows, Ubuntu Linux etc.

1.1.2 It should enhance the Communicative English skills of the students.

1.1.3 It should have Basic Module in bilingual (English & Gujarati) for better understanding of beginners.

1.1.4 It should have a methodologically designed module to retain and enhance the student interest throughout the learning session.

1.1.5 The system should work in ‘neutralized Indian accent’.

1.1.6 It should enable a user to listen to see expert’s voice and see the exact modulation in the form of a graph.

1.2 It should have Model Imitation that should facilitate the student to listen to the exact pronunciation of a word, sentence or a paragraph and then record one’s own and then compare both of them, thereby helping the student to recognize the error and amend the differences. Besides being able to use the existing Model Imitation exercises the system should facilitate the teacher to make new model Imitations based on the student’s requirement.

1.3 It should have the facility to create new exercises for teacher (audio, video or text format can be authored). Should facilitate to 1.3.1 Author a new exercise altogether. 1.3.2 Make a new course from the existing courses. 1.3.3 Assign the courses to the respective batches.



1.4 It should be user friendly so that faculty can take classes without any technical involvement.

1.5 It should work on the teacher-led (Class room) mode as well as student-led (computer lab) mode in order to facilitate the students to access the software and practice.

1.6 It should have specifically designed soft skills modules to polish the soft skills of an individual and impart them a presentable personality.

1.7 It should have an Examination system for every lesson learnt to take assessments.

1.8 The system should be compatible to all and any language.

1.9 The system should allow the teacher to monitor, control, assist and gauze the progress of their students.

2 Mechanized Teaching System

2.1 Mechanized Teaching System should be able to:-

2.1.1 Should have Class room teaching module as well as Lab practice module which will work in tandem for every lesson.

2.1.2 Teach from existing courses.

2.1.3 Provision to make new exercise out of the existing courses as per the need.

3 Strengthening three language skills:-

3.1.1 Listening

3.1.2 Speaking skills

3.1.3 Reading skills

3.2 It should have courses in neutralized Indian English accent.

3.3 It should have courses of 3 levels of competency:-

3.3.1 Basic (should be available in bilingual mode)



3.3.2 Intermediate

3.3.3 Advanced

3.4 It should have Basic Module in bilingual (English & Gujarati) for beginners.

3.5 It should have or provision to run videos of a professional.

3.6 It should have Spectrograph.

3.7 It should have jaw muscle module.

3.8 It should have Model Sentences.

3.9 It should have vocabulary.

3.10 It should have tips to speak Fluent English.

3.11 It should have course for Self-lead and teacher-lead.

3.12 It should have abundant practice exercises covering each lesson.

4 Equipment Modularity

4.1 Provision to add third party course content in terms of video’s and practice exercises.

4.2 Operate efficiently in client server technology and Thin Clients also.

4.3 Should be able to load on popular multiple desktop operating systems like Windows & Linux

4.4 Compatible with addition of more hardware.

4.5 Provision for up-gradation.

5 System Critical Components

5.1 Teacher Console to facilitate the teacher to plan and deliver his practice session.

5.2 Real Time Assessment System to:- 5.2.1.1Facility for Real Time Assessment

5.3 Authoring System to create new courses as additional study materials for student reference or should add any ready-made course in language lab system.

5.3.1 Create new lessons.

5.3.2 Create lesson in Text (html/pdf), Audio and Video Format (Individual or Combination).



5.3.3 Supports all the standard audio and video formats i.e., FLV, ASF, AVI, MPG, MPEG, MP3, WAV, MP4, AAC, OGG, WEBM,OGA, OGV,etc.

6 CMS (Content Management System) to create new / tasks from the existing courses and assign to the students as per the requirement to practice:-

6.1 Assign exercises to different batches/groups or sessions. 6.2 Assign exercises to a group or particular student. 6.3 Re-assign multiple exercises. 6.4 Can add 3rd party content viz. Videos, Audios and exercises into

system. 6.5 Add resources. 6.6 Reporting.

7 Monitoring & controlling to monitor students’ progress, create courses, examinations and control students’ activities in an easy and effective manner.

7.1 Teacher should be able to access students’ desktops.

7.2 Facilitates to show teacher’s desktop to all students in presentation

mode.

7.3 Individual attention to each student, without disturbing the rest.

7.4 Two ways communication (text) with student from teacher console.

7.5 Monitor student performance through reports.

7.6 Ability to record and maintain all communication history.

8 Student Administration to register each student branch wise and course wise.

9 The teacher may reset student password and change IDs.

10 Ability to identify the logged in student by short name.

11 After listening to the pre-recorded lessons, students should record their own voice and compare the correctness of their pronunciation and general speaking skills.



12 Students should communicate with their teacher via text

13 Students should attract their teacher’s attention through hand raise.

14 The software should contain a repository of most commonly used vocabulary with its correct pronunciation with audio and should also display a graphical waveform of the same.

15 Teacher Desktop: Sharing provision to share the desktop with students simultaneously in presentation mode.

16 File Transfer and Content Sharing to provide category wise access to files and creates a history of sent files. It should be able to:-

16.1 Save files on server for offline access.

16.2 Send file to selected student or group of student Share videos, , audios and texts, Presentations, word document files etc over the network.

17 Spoken English practical lab approach to provide practice lab where student can practice for LSR at the same time in the same session.

18 Examination Modules to set multiple objective-type questions for each class and subject according to the requirement and view a graphical representation of each student’s performance and delete or edit any question.

18.1 Text Creator / Editor 18.2 Create Question bank 18.3 Quizzes and tests using text, graphics, audio / video. 18.4 Exercise builder 18.5 Question types- multiple choices, true/false, fill in the blanks 18.6 Create Exam 18.7 Assign Exam to individual student or group of students 18.8 Schedule exam as per date & time 18.9 Evaluate exam & give grading.



19 Add Resources facility to provide the flexibility to add video clippings, PDF, Html files,

20 Notice board facility to flash new notices on all student consoles with regards to any projects or exercises that the teacher wants to communicate.

21 Student Desktop Locator to monitor all login students’ desktop in one windows size of thumbnail. If teacher wants to control any student computer, he would need to click on a thumbnail and take control of that student’s PC.

22 Voice comparison with graphical representation facility for the student to compare the recorded sound with pre-recorded sound with graphical representation.

23 Should be based on the CEFR (Common European Framework of Reference), scenario based.

24 Courses should be based on various – Therapies, Methodology & Concepts.

25 MTI (Mother Tongue Influence) removal module.

26 Day wise course module for easiness of beginners.

27 Special Vocabulary Module.

28 Courses should be in Indian English accent.

29 Basic Module should be in bilingual (English & Gujarati) language.

30 Striking statements should be in bilingual (English & Gujarati).

31 Golden Rules of Grammar.

32 Explanation of concepts by use of animations.



33 Animations with voice over.

34 English Sounds with mouth close-ups.

35 Phonetics & Diphthongs module.

36 Tips to speak Fluent English.

37 Situational dialogues with Etiquettes.

38 Syllabic stress module.

38.1 Word stress

38.2 Sentence stress

38.3 Intonation

39 Training should be imparted for duration of 05 Days, Training modules to include:-

39.1 Training on Installation & implementation of the software.

39.2 Training on all the features of the language lab software.

39.3 Training on the various aspects of language being taught

40 Documents

40.1 Following documents should be supplied:-

a) Student Manual

b) Teacher Manual (Trainer) on how to deliver each lesson in the class room.

c) Video’s demonstrating the delivery of each and every session of the Basic Module

41 Installation

41.1 The Language Lab software should be installed and commissioned by the firm specified by the department. It should be inspected by dept/SCW/School/GIL at the school premises.



42 Composition of the trials

The trial will be conducted on the basis of the following modules:-

42.1 Teacher Module.

42.2 Student Module.

43 Course Material

The vendor must supply 50 sets of course material for each of the three levels to each of the 20 schools and 5 sets of teacher manual at each school. Each set should be of minimum 200 pages.



SECTION V: ANNEXURES

1.1. FORM I: Bid Proposal Form Reference: Date: Tender No.: GIL/ To Sir / Madam Having examined the Bidding Documents including Addenda Nos. ________________ (insert numbers, if any), the receipt of which is hereby duly acknowledged, we, the undersigned, offer to render “Providing English Language Software for Directorate of Schedule Caste Welfare, Social Justice and Empowerment Department, Government of Gujarat” in conformity with the said bidding documents for the same as per the technical and financial bid and such other sums as may be ascertained in accordance with the Financial Bid submitted online and made part of this bid. We undertake, if our bid is accepted, to render the services in accordance with the delivery schedule which will be specified in the contract document that we will sign if the work order given to us. If our bid is accepted, we will obtain the guarantee of a bank in a sum equivalent to fixed amount based on the estimation of the total project cost for the due performance of the Contract, in the form prescribed by DSCW. We agree to abide by this bid for a period of 180 (One hundred and eighty only) days after the date fixed for bid opening as mentioned under the Instruction to Bidders and it shall remain binding upon us and may be accepted at any time before the expiration of that period. Until a formal contract is prepared and executed, this bid, together with your written acceptance thereof and your notification of award shall constitute a binding Contract between us.



Commissions or gratuities, if any, paid or to be paid by us to agents relating to this Bid, and to contract execution if we are awarded the contract, are listed below: Amount:_____________________Rupees:___________________________________ Name:__________________________________________________________________ Address:_______________________________________________________________________________________________________________________________________ Purpose of Commission or gratuity:_________________________________________ ______________________________________________________________________ (if none, state “none”) We understand that you are not bound to accept the lowest or any bid you may receive. Dated this _______________ day of ________________ 20 ____ Signature (in the capacity of) Duly authorized to sign Bid for and on behalf of _______________________



1.2. Bidders Checklist

Sr. No.

Eligibility Criteria (Y/N) Remarks

1. Organization Information 2. Registered Society/ Trust/ Firm/ Company/ Agency

providing services in the education sector incorporated under the Indian Companies/ Society Act, and have been in existence for a period of at least 3 years as of 31.03.2014.

3. Service Tax/VAT/TIN registration in India. 4. Average turnover of Rs. 1crore of each of last three

year or cumulative of 3 crore of last 3 financial years ended on 31st March, 2014. The turnover should not include other transactions with its subsidiary companies or with anyone under reciprocal agreements.

5. Quality certifications (ISO or SEI-CMM Level or SCORM)

6. At least 3 Project/Programme of this nature of minimum three months duration in the last three years or currently executing at least one Project/Programme of this nature of minimum three months duration. Out of three projects at least one project should be executed or currently executing in Government Domain.

7. The Society/Trust/Firm/Company/Agency should have completed at least 3 Project/Programme of this nature with project value of Rs. 7 Lacs each or should have completed at least two projects with project value of 10 lacs each.

8. Declaration of ineligibility for corrupt or fraudulent practices issued by Government of India or by Government of any other State in India or by Government of Gujarat or any of the PSU in the state of Gujarat at the time of bidding.

9. Declaration of not violated / infringed on any Indian or foreign trademark, patent, registered design or other intellectual property rights any time anywhere



Sr. No.

Eligibility Criteria (Y/N) Remarks

in India. 10. Declaration: At least one office in Gujarat, If not

having any office in Gujarat, then should submit a letter of undertaking to open the office in Gujarat within 30 days from the date of issue of work order if he is awarded the work.

11. No Consortium will be allowed. 12. Documents on Approach & Methodology



1.3. Eligibility and Technical Bid Documents

1.3.1. FORM II: Particulars of the Bidder’s Organization 1. Tender for Providing English Language Software for Directorate of Schedule Caste Welfare, Social Justice and Empowerment Department, Government of Gujarat 2. Name and full address of the firm/ Company/ Organization

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3. Registered Office with full address, Telephone No(s) Fax No(s) E-mail address Website URL

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4. Income Tax Registration number. (PAN)

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5. Service Tax Registration No. --------------------------------------------

6. Whether Public Limited Company or Private Limited Company or any other entity (Give details)

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7. In case of a company, details of Director, Managing Director etc and their Shareholding and their respective liabilities in carrying this tender and discharge of subsequent

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8. Whether any establishment is in Gujarat. If so detailed address of the same and activity carried on there.

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9. Name and addresses and designation of the persons who will represent the Bidder while dealing with DSCW/ GIL (Attach letter of authority)

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10. Details of service / support network and infrastructure available in Gujarat. ( If Any)

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Note: Above details are mandatory, Bidder may use additional sheets for above submissions. (Authorized Signatory) Name:________________________ Designation & Authority:__________ Place:_________________________ Date:__________________________ Stamp:________________________ Company Name:________________ Business Address:_______________



1.3.2. Financial Details

Bidder to provide details with copies of the audited Balance Sheet and Profit and Loss accounts. . (The scanned copies of Profit & Loss Accounts and Balance Sheets of last three years must be attached electronically and the detailed audited accounts of last three years ended on 31st March 2014 must be submitted online.)

Sr. No

Particulars Turnover of Company (in crores Rs.)

a) FY 2011-12 b) FY 2012-13 c) FY 2013-14

Please attach relevant documents as proof in support of above declarations

1.3.3. Quality Certification

Sr. No Particulars Details of Certification 1 ISO 2 SEI-CMMI Level 3 or

Level 5

3 SCORM Please attach relevant documents as proof in support of

above declarations Valid up to:

1.3.4. DETAILS OF soft skill related to EDUCATIONAL PROJECTS,

Name of company (with address contact persons and numbers

Brief Description of projects

Responsibility or role of the Bidder in the Project

Order value (Rs)

Current status of project



1.3.5. DETAILS OF ENGLISH LANGUAGE LAB SOFTWARE related PROJECTS UNDERTAKEN

Name of company (with address

contact persons and numbers

Brief Description of projects

Responsibility or role of the Bidder in the

Project

Order value (Rs)

Current status of project

1.3.6. PROPOSED MANPOWER DEPLOYMENT (Fill up the details in the format provided in our e-Tendering website https://gil.nprocure.com)

a. An organization chart indicating the project Team organization as envisaged by the bidder for execution of this assignment

b. Details of Employees

Sr .No

Name of Employee Designation Qualification Total

ExperienceSkill Set

Place of working

c. Resumes of the consultants expected to work on this Assignment DETAILED TIME SCHEDULE FOR VARIOUS ACTIVITIES (Fill up the details in the format provided in our e-Tendering website https://gil.nprocure.com) Consolidated time estimates required by the service provider to complete the entire project excluding the time required for the approvals

A bar chart indicating the activity wise proposed Time schedule for the execution of this assignment.



PERIODIC DELIVERABLES (Fill up the details in the format provided in our e-Tendering website https://gil.nprocure.com)

Particulars Time limit from the date of work order

General Instructions/terms & condition specified below are indicative in nature and not exhaustive:

1. GIL reserves the right to reject any or all bid documents without assigning any reason whatsoever.

2. Once a bid is submitted, it will be treated as complete and no additions, deletions or modifications in the bid will be allowed, unless specifically asked by Directorate of Schedule Caste Welfare/GIL.

3. If any information sought in this document is missing or not clearly specified by the bidder or found ambiguous, it will be assumed that the bidder is not in a position to supply the information and therefore will be evaluated accordingly.

4. Technical Bid Document shall be a self-contained one and no reference to any previous submissions will be permitted.

5. The bid shall be evaluated to ascertain the eligibility, technical suitability and competence of the bidder for final award of work.

6. Technical Bid Document shall not include any financial conditions and Bids containing such conditions will be liable to be rejected.

7. At the time of awarding the assignment, GIL shall draw out a detailed terms of reference. GIL reserves the right to impose necessary conditions on the bidder' for effective performance of assignment.

8. The bidder, its sub-agency and their personnel shall not either during the term or expiry of the assignment, disclose any proprietary of confidential information relating to the services, contract or the Directorate of Schedule Caste Welfare’ business or operation without the prior written consent of Directorate of Schedule Caste Welfare.

9. Directorate of Schedule Caste Welfare shall have the sole discretion of technically qualifying the bidders. Any further clarification on information about the organization, business and relevant details shall be disclosed



only to such technically qualified bidders, at the discretion of the GIL/ Directorate of Schedule Caste Welfare.

10. The approach and methodology paper for the content development should also be submitted along with technical bid.

11. Bidders are expected to be ready for a presentation at a short notice to this effect. Directorate of Schedule Caste Welfare / GIL will further technically qualify the bidders on the basis of such presentations and the decision of Directorate of Schedule Caste Welfare /GIL will be final and will be binding to the bidders.

STATEMENT This is to explicitly state and certify that we, are capable of executing the total requirements for all organizations of Directorate of Schedule Caste Welfare and that we have read and understood the conditions of this bid clearly. We, wherever required, have satisfied ourselves with the clarifications provided by GIL as regards the interpretation of bid clauses. We also understand that our response to this bid will be considered to be an offer to satisfy the requirements of the Directorate of Schedule Caste Welfare as described in this bid, for the price indicated in the financial bid. Signature Name Date Place



1.4. Financial Bid format

Vender should quote price for English Language Lab Software and Training as Under:

Installation of English Language Lab Software and Training with one year support for each site comprising of maximum 20 terminals

Cost per School (Rs.)

Total Price for 20

schools Tax in (%)

Cost of license per School (includes cost of training of trainers, up to 3 trainers per school, each school to be provided with teachers training manual)

Cost of 50 sets of course material for each of the three levels.

Cost of Annual Maintenance contract and up gradation (per year)

*Please mention the details of taxes with percentage clearly



SECTION VI: Checklist of CEFR

The CEFR is the Common European Framework of Reference for Languages. This internationally recognized framework describes language ability on a scale of levels from A1 for beginners up to C2 for those who have mastered a language. The CEFR is used by organisations all over the world as a reliable benchmark of language ability. Sr. No.

CEFR Level

Listening / Speaking (Y/N) Remarks

1. A1 CAN understand basic instructions or take part in a basic factual conversation on a predictable topic.

2. A2 CAN express simple opinions or requirements in a familiar context.

3. B1 CAN express opinions on abstract/cultural matters in a limited way or offer advice within a known area, and understand instructions or public announcements.

4. B2 CAN follow or give a talk on a familiar topic or keep up a conversation on a fairly wide range of topics.

Sr. No.

CEFR Level

Reading (Y/N) Remarks

1. A1 CAN understand basic notices, instructions or information.

2. A2 CAN understand straightforward information within a known area, such as on products and signs and simple textbooks or reports on familiar matters.

3. B1 CAN understand routine information and articles, and the general meaning of non-routine information within a familiar area.

4. B2 CAN scan texts for relevant information, and understand detailed instructions or advice



SECTION VII: List of Schools



SECTION VIII: CONTRACT FORM

(Shall be provided to the successful bidder along with award of the contract).



SECTION VIIII: PERFORMANCE SECURITY FORM

(Shall be provided to the successful bidder along with award of the contract).

Tender “Providing English Language Software” For ... · Language Lab Software for DSW Gujarat...

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