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TENANT MANUAL TABLE OF CONTENTSWELCOME

BUILDING STAFF INTRODUCTION

• Property Management Staff

• Engineering Staff

• Security Staff

• Day Cleaning Staff

GENERAL INFORMATION

• Contact Information and Lobby Hours

• Accounting and Mailing Information

• Leasing Information, Signage, and Insurance

Information

• Building Holidays and After-Hours HVAC

• Cleaning Schedule and Pest Control

MAP AND AMENITIES

• Local Area Map

• Fitness Center

• Game Room

• Bicycle Share Program

• Conference Room

• Green Car Wash Service

• Green Dry Cleaning Services

• Chiropractic and Massage Therapy

• Food Truck

• Farmer’s Market

• Notary Public Services

• Transportation Information

PROCEDURES, FORMS, AND POLICIES

• Parking

• Building Access, Keys, and Locks

• Tenant Contact Information

• Moving Policy

• Tenant Vendors and Contractors

• Riser Management

GREEN OFFICE AND SUSTAINABILITY

• HINESGO (Hines Green Office)

• Recycling and Sustainability Programs

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WELCOME TO BREA PLACE

At Hines, we take great pride in providing quality service and responsive attention to our tenants. We are always looking

for ways to improve and we encourage your comments and suggestions to assist us in providing our tenants with the best

experience possible. We hope you find this package to be a useful guide. Enjoy your tenancy at Brea Place.

Hines welcomes you to Brea Place. Brea Place is a 556,329 square-foot office campus located across 30 acres,

including seven acres of future mixed-use development land, in Brea, California. The campus is comprised of six

buildings that range from one to six stories on both the east and west sides of South State College Blvd.,

immediately adjacent to the 1.3 million-square-foot Brea Mall.

BUILDING STAFF INTRODUCTION

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Yen Le

Staff Accountant III

Leslie Lagua

Property Manager

Kha Uong

Association Staff Accountant III

Melisa Gillespie

Tenant Services Coordinator

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PROPERTY MANAGEMENT STAFF

John O’Malley

Engineering Manager

Jorge Godinez

Maintenance Engineer

Curtis Hammer

Operations Engineer

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ENGINEERING STAFF

SECURITY STAFF

Lead Commander

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Casey Miller

Security Guard

Valerie Hidalgo

Security Guard

DAY PORTERS

Araceli

East Campus Buildings

Carlos Estrada

135 Building

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Maria Arias

145 Building

GENERAL INFORMATION

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CONTACT INFORMATION

• Property Management Office: (714) 256-4655

• Property Manager, Leslie Lagua: (714) 256-4655│ Leslie.Lagua@hines.com

• Tenant Services Coordinator, Melisa Gillespie, (714) 256-4655│ Melisa.Gillespie@hines.com

• Administrative Assistant : (714) 256-4655│ Jessica.Chev@hines.com

• Staff Accountant, Yen Le: (714) 256-4655 │ Yen.Le@hines.com

• Association Staff Accountant, Kha Uong: (714) 256-4655 │ Kha.Uong@hines.com

LOBBY HOURS AND CONTACT INFORMATION

Lobby hours are from 7:00 a.m. to 6:00 p.m. Monday through Friday, and Saturdays 9:00 a.m. to 1:00 p.m.

• Security (714) 240-6227 from 6:00 a.m. to 10:00 p.m.

• After-Hours Call Center (800) 464-0507 from 10:00 p.m. to 6:00 a.m.

Property Management Office is located at:

135 S. State College Boulevard, Suite 150

Brea, CA 92821

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Our hours of operation are Monday through Friday 8:00 a.m. to 5:00 p.m.

You can reach us directly at:

ACCOUNTING INFORMATION

Lock box address:

BPAP East 140 LLC

PO Box 398027

San Francisco, CA 94139-8027

MAIL SERVICE COURIER SERVICE

Building 135, 140, 145 Mailboxes:

All located on the first floor

Property Management’s mailing address:

135 S. State College Blvd., Suite 150

Brea, CA 92821

FedEx and UPS Drop-off Boxes are located in the northwest

corner of the 135 building, near the loading dock ramp.

FedEx Drop-off Box pick up time is at 5:00 p.m. Monday

through Friday.

UPS Drop-off Box pick up time is at 5:00 p.m. Monday

through Friday.

Courier Services, provided by Norco is located in the 145

building, near the mail room, pick up time is at 4:00 p.m.

Monday through Friday

Overnight address:

Lockbox Services 843918

BPAP East 140 LLC

3440 Walnut Ave., Building A, Window H

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LEASING

SIGNAGE

Our directory kiosk in the lobby displays your company name and suite number.

Building standard suite signage is also provided pursuant to your Lease.

Please contact the Property Management Office for further signage inquiries (714) 256-4655.

For leasing, please contact CBRE:

Chip Warner: chip.warner@cbre.com │(949) 214-8808

Lily Legaspi: lily.legaspi@cbre.com │(714) 371-9331

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INSURANCE INFORMATION

Hines has partnered with myCOI to track and manage Certificates of Insurance (COI).

Tenants will need to register through myCOI in order to input necessary insurance contact information. Once registered

myCOI will contact the designated individual listed to collect your COI.

As a tenant, you should obtain any necessary COIs from your vendors.

BUILDING HOLIDAYS

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AFTER-HOURS HVAC

Brea Place will be closed with no services available in observance of these following Holidays:

• New Year’s Day

• President’s Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

• And any other nationally recognized or Union

Holidays

• After-Hours HVAC requests are to be submitted 24 hours in advance through the online ANGUS work order

system.

• After-Hours HVAC charges will be billed in accordance with your lease.

• HVAC needed on any Building Holiday is billed as After-Hours HVAC.

CLEANING SCHEDULE

• Day Porters are on site Monday through Friday from 8:00 a.m. to 5:00 p.m. except Building Holidays.

• Night cleaning personnel is on site Sunday through Thursday, except Building Holidays.

• Please mark all large trash and debris clearly with “trash/basura” and break down all boxes for disposal.

GENERAL CLEANING SPECIFICATIONS

• Keep food in sealed storage containers- this eliminates food odors which attracts pests.

• Do not prop open building entryway doors- this allows pests to enter the building.

• Do not over water interior plants- over watering can cause bacteria, flies, gnats, etc.

• If you need to report a pest control service, please contact our Property Management Office or submit the

report on Angus.

PEST CONTROL

• Emptying all waste receptacles

• Alternate dusting

• Alternate vacuuming

• Spot clean all windows and partition glass in common areas (side-lights are considered above standard)

• Dust mop and spot clean all tiled areas

• Spot clean carpeted areas as needed

Please contact Property Management Office for extra cleaning inquiries.

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MAPS AND AMENITIES

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FITNESS CENTER AND HEATED LAP POOLLOCATED IN THE GARDEN LEVEL OF THE 135 BUILDING

• Hours of Operation:

• Monday to Friday 5:00 a.m. to 8:00 p.m.

• Saturdays from 9:00 a.m. to 1:00 p.m.

• Heated lap pool year round and both Men’s and

Women’s locker room with showers for your

convenience.

• Complimentary Wi-Fi

• Completed waiver forms and access card

required for entry.

• Rules & Regulations contained on the next page

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Lockers are cleaned every Sunday, items removed are place in the Lost & Found bin and donated after two weeks.

Contact the management office to claim your belongings if removed.

1.Membership is limited to tenants of Brea Place. No guests are allowed.

2. Do not use the facilities unless you have read, understood and signed the Consent and Release.

3. Do not bring food or drinks into the center (other than water bottles).

4. Wear shirt, appropriate shorts or sweat pants and athletic shoes when using the Fitness Center.

5. Please do not enter the Fitness Center with oil or grease on your shoes.

6. Bring a towel when using the equipment to wipe off your perspiration.

7. Observe the 25 minute maximum on bikes, rowers, treadmills, and the Stairmasters when others are waiting.

8. Return all weights to the racks after use.

9. IMPORTANT: do not use equipment unless you fully understand written instructions on proper use.

10. Bring a lock to secure your items in the locker while you are using the facility. Locks left overnight will be removed by

building management.

11. Any items left in the restrooms, showers, and in lockers will be disposed of every Sunday.

12. Report any injuries or problems immediately to the Management Office.

13. Offensive behavior of any kind will NOT be tolerated in the Fitness Center. Any behavior you feel is inappropriate

should be reported to the Management Office immediately.

14. Adhere to all posted pool rules and warnings.

Thank you for your cooperation.

FITNESS CENTER RULES & REGULATIONS

The Fitness Center Rules & Regulations are to ensure that we are respectful and courteous to others while we utilize this amenity.

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Personal Training and HIIT

OFFERED:

Personal Training

Structural Management

Strength & Conditioning

Mobility & Flexibility

Muscular Development &

Toning

Diet & Nutrition

We have an onsite Personal Trainer, Zachary Fenter.

Join him for a high intensity stretching and fat burning

session.

Inquire within or contact 707-628-4159.

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GAME ROOMLOCATED IN THE GARDEN LEVEL OF THE 135 BUILDING

• Hours of Operation:

• Monday to Friday 7:00 a.m. to 8:00 p.m.

The game room is available for rent on

weekends.

• Complimentary Wi-Fi

• Available to rent for Tenant events. Visit our

Brea Place Campus Website for availability and

forms.

• Please contact the Property Management

Office for rates.

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MICRO MARTLOCATED IN THE GARDEN LEVEL OF THE 135 BUILDING

Hours of Operation:

Monday to Friday 7:00 a.m. to 8:00 p.m.

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BBQ, BOCCE BALL COURT, AND PING PONG TABLELOCATED IN THE PATIO AREA BETWEEN THE 100/120 AND 130/140 BUILDINGS

Hours of Operation:

• Monday to Friday 8:00 a.m.

to 6:00 p.m.

• BBQs are available to rent for

Tenant events, visit our Brea

Place Campus Website for

availability.

• Please contact the Property

Management Office for rates.

• Bocce Ball Court: By 130/140

• Ping Pong Table: By 100/120

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BICYCLE SHARE PROGRAM

A bicycle agreement must be submitted to the

Management Office.

• Click here to submit the form

• Call 714-256-4655 to reserve and rent

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CONFERENCE CENTERSLOCATED IN THE 135 BUILDING, SUITE 150

• Two room size options available, Large Conference Room for 40+ and Small Conference Room for 12.

• Complimentary Wi-Fi

• Room availability and reservations can be checked here and reservations are made online. To make a

reservation, visit our Brea Place Campus Website and click on Reservations > Reserve Conference Room.

• Please contact Management Office for rates.

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PRONTO WASH HAND CAR WASH AND DETAIL

• Onsite every Thursday

• Pronto Wash is located on the 3rd floor, southeast side of the

parking structure. To take advantage of this special service,

please drop off your vehicle by 10:00 AM; otherwise vehicles

dropped off after 12:00 PM will be on a first-come, first-service

priority.

• Click here for pricing.

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EUROPEAN CLEANERS

• Green Dry Cleaning Service: (800) 801-0010

• Alterations

• Laundry and Dry Cleaning

• Restoration (leather & purses)

• Weekly office Deliveries and Pick-ups:

• Tuesdays and Fridays

Website: http://www.drycleanerstogo.com/

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CHIROPRACTIC CARE

Dr. Kerry B. Woods:

Family Practice | Auto Incidents | Nutritional Cleansing

Hours: Tuesdays 2 pm to 6 pm

Please call (562) 947-2864 to schedule an appointment.

Website: www.WoodsChiropractic.com

Business cards available in the fitness center.

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FOODA

LOCATED IN THE LOBBY OF BUILDING 135

Enjoy a different local restaurant at Brea

Place 2 days a week

• Onsite every Tuesday and Thursday from

11:30 a.m. to 1:30 p.m.

• Download the Fooda mobile app to view

the menu two weeks in advance on

Google Play or Apple App Store.

Search for BREA PLACE as your location.

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BREA PLACE FARMER’S MARKET

(TEMPORARILY UNAVAILABLE – WILL RESUME IN 2021)

NOTARY PUBLIC SERVICES

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California Notary Public on site

Fees:

• Acknowledgement- $15

• Jurat- $15

• Oath and Affirmation- $15

• Certified Copy of Power of Attorney- $15

• Deposition- $30 (plus $7 for administering an oath to a witness and $7

for completing the certificate on the deposition.)

• Proof of Execution by Subscribing Witness- $15

Please call the Property Management Office to make an appointment at

(714) 256-4655 or email Melisa Gillespie at Melisa.Gillespie@Hines.com

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BUS ROUTE• http://www.ci.brea.ca.us/DocumentCenter/View/43

METROLINK• http://www.metrolinktrains.com/stations/detail/station_id/97.html

OCTA• http://www.octa.net/

TAXI AND SHUTTLE SERVICES

• California Yellow Cab Service- (714) 999-9999

• Yellow Cab, Anaheim- (714) 905-5453

• Prime Time Shuttle- (800) 733-8267

• Xpress Shuttle- (866) 805-4234

• Super Shuttle- (800) 258-3826

TRANSPORTATION INFORMATION

PROCEDURES, FORMS, AND POLICIES

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BUILDING ACCESS

• Building doors are open from 7:00 a.m. to 6:00 p.m.

• Monday through Friday and 9:00 a.m. to 1:00 p.m. on Saturdays with the exception of Building Holidays.

• After-hours access to the Building requires the use of a Building access card. Please remind your employees to carry their access cards after-hours.

• Building access cards for employees can be requested through the online form found on the website: http://www.breaplacecampus.com. Replacements for lost and stolen cards are $10 each and will be billed in the tenant monthly billing statements.

KEYS AND LOCKS

• Key duplicates can be requested via Angus for $10 each. Please allow a 2-business day turnaround for key delivery.

• All lock additions and/or modifications must be tied into the Building’s master key system to ensure the fire department, cleaning, and building staff have appropriate access in case of an emergency. Please contact the Property Management Office for any locksmith needs.

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TENANT CONTACT INFORMATION

The following descriptions are to be used as a guide when completing the Tenant Contact Information Form. Please

note that one individual may serve as the contact in several areas. It is also important to remember that the Primary

day and Emergency contacts must be accessible within the Building.

The Tenant Contact Information Form can be found online at: http://www.breaplacecampus.com/

Emergency/ Security Contact: These individuals are designated as the primary contact in the event of a building

emergency, i.e. earthquake, fire, bomb threat, etc. at Brea Place. This person must have the authority to make

decisions on building relocation and any other life safety measures mandated by the situation.

Primary/ Office Administrator Contact: These individuals are authorized by your firm to call in day-to-day maintenance

requests as well as special or overtime services. They should be authorized to place requests, which may involve a

bill-back charge to your company. The Primary day contact is the recipient of day-to-day correspondence from the

Property Management Office.

Accounting/ Accounts Payable Contact: Recipient of monthly tenant bill-backs/invoices. This individual is responsible

for receiving and approving invoices.

Executive Contact: Recipient of letters and lease information. This individual is responsible for receiving and

processing notifications regarding rent/lease issues.

Business Hours: Indicate normal office business working hours.

After Hours Schedule: After hours, Monday to Friday between 6:00 p.m. and 7:00 a.m., and weekends.

Number of Employees: Please provide Employee count.

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ANGUS: ONLINE BUILDING WORK ORDER SYSTEM

Brea Place utilizes an online work order system, Angus, to dispatch building related work orders to the Brea Place

team: security, engineers, janitorial and management. Please contact the Management Office for credentials or login

assistance.

Building work orders include:

• Plumbing

• Cleaning

• HVAC

• Janitorial

• Building Access

• Lighting

• Pest Control

• Keys, locks, and door hardware

• Elevator operation

• Miscellaneous Repairs

• Odors

• Parking

• Vendor Access

• Etc.

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MOVING POLICY

Our Moving Policy contains all the information to assist you when you schedule any movement of oversized/heavy

merchandise, materials or equipment into the building.

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• Property Management requires at least a one (1) Business Day advanced

notice prior to any move in order to reserve the freight elevator and/or

schedule extra supervision.

• Moving hours are before 8 a.m. or after 6 p.m. Monday through Friday or

anytime on weekends. For morning moves it is required that the freight

elevator and public corridors be cleaned by 8 a.m. sharp. An office move

may take longer, so the afternoon or weekend option is advisable.

• Tenants need to provide the movers with access to their space.

• Movers need to supply protection on the walls and ¼ inch Masonite must

be used to protect the floors.

• The freight elevator must be used. The loading dock located behind each

building.

• For morning moves, Security will check and make sure that all corridors

and the elevator are clean and clear of all moving supplies at 8 a.m.

• For moves that require Security to monitor (at Property Management’s

discretion), Security will be provided at the current market rate +

Administrative Fee.

• If any damage is a found as a result of a move or delivery, it will be

Tenant’s responsibility to cover repairs.

TENANT VENDORS AND CONTRACTORS

Scheduling Vendors

• Tenants should notify the Property Management Office at lease 48 hours in advance when scheduling vendors to

work in occupied spaces or restricted access areas.

• Upon arrival at Brea Place, Vendor must check-in at the lobby desk and log their company information, time in and

out.

• If vendor needs access to MPOE (minimum point of entry) or other electrical areas, an engineer will need to be

notified 48 hours in advance and will be required to provide access.

• Tenants should obtain each Vendor’s Certificate of Insurance for any work provided with Tenant as Additional

Insured.

• Tenants must ensure that Landlord has approved of any alterations per its lease requirements.

• View our Moving Rules and Regulations by clicking here, via the Moving Rules and Regulations box.

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FIRE AND LIFE SAFETY TRAINING

Safety and Security are our top priority, here at Brea Place. We have partnered with Allied Universal to bring you a

complete preparedness training program with safety plans and resources for any emergency.

Resources include:

• Emergency Procedures Manual

• Safe Refuge Map

• External Emergency Contacts

• Fire Extinguisher Use

• Bomb Threat Checklist

• CPR Instructions

• First Aid

In case of an emergency, please call 911 and

Property Management at (714) 256-4655 or

Security at (714) 240-6227.

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Please visit our Brea Place Campus Website for a link to

our Emergency Training website via our Tenant Services

tab.

GREEN BUILDING AND SUSTAINABILITY

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GREEN BUILDING

Hines and Brea Place are committed to the environment and setting the standards for a sustainable future in our

day to day practices. Property Management will reach out to you by years end to provide more information about

our Hines Go Green initiative. We hope that you and your firm’s employees will be inspired to continue these

practices as well:

• Turn off your computer, printer, monitor and task lights when you leave the

office for the night.

• Set computer energy saving modes to reduce energy wasted when not in use.

• Set sleep modes for copier(s) and other peripherals to deactivate when not in

use.

• Lower your blinds in the summer and raise them in the winter to save energy

and reduce burden on heating and cooling systems.

• Make the most of natural light, turning off lights when possible.

• Turn off lights in rooms when not in use (conference rooms, storage rooms,

server rooms, copy rooms, and kitchen).

• Unplug chargers or any items not regularly used as they use energy even

when turned off but still plugged in to an outlet.

• Try to use re-usable containers/bags when you bring your lunch.

• Convert paper forms to an electronic format to reduce paper usage when

possible.

• Print less. Print or copy double-sided whenever possible.

Thank you for your commitment to “WALK THE WALK”.

Copyright © 2009 Hines Interests Limited Partnership. All rights reserved.

Hines and the Hines GO Green Office logo are trademarks of Hines Interests Limited Partnership

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RECYCLING AND SUSTAINABILITY PROGRAM

In our efforts to continue Hines’ green practices and commitment to

the environment, we have established various sustainable methods

throughout the Building.

• Brea Place has partnered with DC Environmental in implementing

MRF, Materials Recycling Facility. All wastes from Brea Place are

collected and carried to an off-site facility where commingled

recyclables are sorted. Contact the Management office for a

recycling bin.

• Brea Place has an onsite E-waste pick up services for all our

tenants.

• Ink toners can also be recycled, please place a work order via

Angus for the office team to pick at your office.

• The water features on the property use a self contained reservoir

which cycles the water. Pre-set timers regulate the hours of

operation to minimize loss of water through evaporation.

• We have partnered with Southern California Edison and City of

Brea Water Division for energy incentives program.

We strongly encourage our tenants to partake in our recycling and

sustainability initiative, feel free to contact Property Management to learn more

on how you could contribute to the environment.

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RECYCLING AND SUSTAINABILITY PROGRAM

RECYLING PROGRAM

What items can be Recycled?

Ongoing recycling program throughout the

campus

• Mixed Paper, paper products and

cardboard (label cardboard boxes “trash”

or “basura” for the janitorial crew to

remove nightly)

• Metal cans, trays and packaging

• Plastic bottles and containers

• Glass bottles (assorted colors)

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RECYCLING AND SUSTAINABILITY PROGRAM

E-waste Program

What items can be E-cycled?

Ongoing e-waste program throughout the campus

Please request a pick up via our work order system, Angus and our

team will pick up the items at your office.

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ON BEHALF OF THE BREA PLACE STAFF,

WELCOME!

WE HOPE YOU ENJOY YOUR TENANCY!

PLEASE CONTACT THE PROPERTY MANAGEMENT OFFICE AT

(714) 256-4655 FOR ANY QUESTIONS OR CONCERNS.