Tenant Handbook

Moving in

Useful Numbers

Maintenance

Tenant Responsibilities

Cleaning Lightbulbs Vacuum Cleaner Cooker Drains and Toilets General Household Waste Vermin Electrical Items Electrical Blackout TV Licences Smoke Detectors, Fire Alarms and Fire Doors RedecoratingandPictures Internal Locks Losing Your Keys Deposits Broken Windows and Burglary Noise RentalPayments

Deposits

Tenant How-To’s

moving out

returning your deposit

RNLPropertyManagementwillnowbelookingafterallofyourPropertyManagementneeds.Welookforwardtoofferingyouareliableandefficientservice.

Thishandbookcontainsimportantandusefulinformationwhichyouwillneedduringyourtenancy.

Contents Welcome to your new home

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WillMaintenance Co-ordinator

NatalieOffice Manager

NickProperty Administrator/ Maintenance Co-ordinator

Jemmaaccounts administrator/ tenant liaison

joaccounts administrator/ landlord liaison

Meet Our TeamOurfriendlyteamarededicatedtoensuringthatyouarehappyinyourhome.Theypridethemselvesonprovidingafirstclassserviceandgoingthatextramiletohelpandsupportyou.

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When you first enter your property there are a few things you must do:

• You must notify us within 48hoursofcollectingyourkeysiftheprevioustenantshavenot leftthehouseinacleanandtidycondition.If cleaning is required, this mustbe reported to us via our website asamaintenancerequest.Wewilltreat this as an urgent priority, to be completedwithin 5 days fromwhenyoureportthistous.

• You must complete a tenant conditionreportwithin48hoursofyourtenancystartdate.Thismustbecompletedonthetenantareaofour website (you will need to login toyourtenantaccounttodothis).

• Youmust familiarise yourselfwiththelocationofthewaterstoptap,main gas shut-off tap, and thefusebox.

• You must read the gas and electricity meters and inform thesupplier of the readings. To findout who currently supplies your property contact: National Grid UK - 0800 111 999 for the gas supply MPAS - 0800 320 2000 for the electricity supply.

• You can remain with this supplier or change to a different one ifyou prefer. Please ensure thatyou update us of any changes tothe supplier; this should only be done via e-mail to: maintenance@rnlpropertymanagement.com

• You must register your details with Leeds City Council and make arrangements for payment ofCouncilTax.Youcancontactthemby telephone: 0113 222 4404 or email: council.tax@leeds.gov.uk. Ifyou are a student you must provide the Council with your student detailstobegrantedexemption.

RNL Property Management: 0113 322 9169

Emergency Out of Hours Number: 0758 402 2800

Iftheemergencylineisnotanswered,pleaseleave a message with details as messages will alwaysbepickedup.

Forallnon-emergencyenquiriespleasecalltheofficeoremailtherelevantdepartment:

info@rnlpropertymanagement.com forallgeneralenquiries

accounts@rnlpropertymanagement.com

maintenance@rnlpropertymanagement.com

MOVING IN USEFUL CONTACTS

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Transco (Emergency only): 0800 111 999

Yorkshire Electricity(Power cuts):

0800 375 675

Leeds City Council (Council Tax):

0113 222 4404

Leeds City Council (Refuse Department):

0113 222 4406

British Gas: 0800 048 0202

N Power: 0800 073 3000

Yorkshire Water: 0845 124 2424

BT: 0844 496 4150 or 150 from a BT landline

West Yorkshire Police (Weetwood): 0113 241 3459 or 101

National Express: 08717 818 178

Metroline (train/bus times and routes): 0113 245 7676

Maintenance issues should bereportedviathemaintenancesectiononourwebsite.Pleasedonotemailusanymaintenancerequestsastheymay not bemonitored.Maintenancerequestsneedtobelistedindividuallyas they are added to our system automaticallyandcanbethenkeptasanauditonyourhouse.

The emergency line provided should only be used for emergencies.

Thiswouldbeasituationsuchas:

• Acontinuouswaterleak

• Break in at the property i.e. abroken window or insecure door

• Severeflooding

• Noheatingorhotwater

• GasLeaksMUSTbe reported toNationalGrid on0800111999and then reported to us

Ifwearecalledoutforanemergencyandfind that it isnotanemergency,you will be charged accordingly and thecostcouldbeupto£50.00.

Whilstweappreciatethatifyouhavelocked yourself out of your house itisanemergencytoyou–calloutsofthis nature will be charged (please see sectiononTenantsResponsibilities).

For all other repairs please contact our MaintenancedepartmentviatheRNLProperty Management website. Wewill then assess the issue and respond accordingly using the followingresponsetimesasaguide:

N.Bthesetimescalesdonot includeweekends.

Maintenance

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Emergency

repairsUrgent Any repairs required in order toavoid ‘danger to health’, risks to the safetyofresidentsorseriousdamageto buildings or residents’ personal property;Response time: 24 hours

High Repairs to defects which materiallyaffectthecomfortorconvenienceofthe residents; Response time: 7 working days

Medium/LowReactiverepairsnotfallingwithinanyoftheabovecriteria;Response time: 14/28 working days

Please keep a record of themaintenance task receipts. If youarrange to conduct maintenance yourself,youwillnotbereimbursed.

Access to

Your PropertyIt will be necessary to visit your propertyanumberoftimesduringtheyearandwewillgiveasmuchnoticeas possible, this will be notified viatextortaskemail.

If you arrange an appointment for acontractor to visit and you are not in when they arrive, you will be charged foramissedappointment.

Health and

SafetyAtcertaintimesoftheyear,contractorsmaycalltocarryoutservicingofandsafety checks on appliances. It isnot always possible to let you know exactlywhen theywill be doing thisbutyouwillbeinformed.

CleaningIt is your responsibility to clean your house. If you clean regularly, it willmaketheprocessmoremanageable.

Here are a few simple hints toensure that your house stays in good conditionwhichwillmakekeepingontopofthingseasier:

• Regular cleaning of the toiletprevents a build-up of limescale.Bleach or limescale removers are both very effective when usedregularly

• Bathrooms need airing regularly, constant use of baths andshowerscreatea lotof steam. Ifa bathroom is not aired, then a build-up of “black-spot” mouldwill occur. This is unsightly andits presence could result in some of your deposit being withheld.By simply opening the bathroom window or leaving the fanworking for a short time afterusing the bathroom this can easily beprevented.

Pleasetakecarewhenusingcleaningproducts, not all products are suitable for all surfaces; always check theinstructionsbeforeuse.

If your property is dirty and needscleaning at the endofyour tenancy,thenchargeswillbeapplied.

Light BulbsYouareresponsibleformaintainingalllight bulbs throughout the property for the duration of the tenancy. Ifwe find thatyou persistently do notreplace your bulbs when they have expiredandwehavetowrite toyouto request that you do so, this willincurachargeof£10pertenant.

Lightbulbsareparticularly importantduring the time when we conductviewings, if there is no light, it cancreate a health and safety hazardto you, potential tenants and RNLemployees. It is also important thatpotential tenants can see the roomsclearly in order to let the property as quicklyaspossible,whichwill inturnreduce the inconvenience caused to you.

washing machine/dryer

We recommend that you clean the filter on your washing machinesregularly - foreign objects fromyourwashing (buttons/hair grips etc)can collect here and will cause your machinetobreakdown.Thefilterwillneedcleaningmoreoftenonadryeror a washing machine with a dryer functionasfluffwillcollecthereandcanbeafireahazard ifnotcleanedout. If we instruct an engineer toattendtodothisforyou,theirfeewillbepassedontoyou.

Vacuum CleanerIfyourvacuumcleanerisnotworking,beforecallingusoutpleaseremembertocheckthebag–ifitisfull,replaceit.Ifthebeltisbroken,replaceit.Alsocheck the attachments and the fuse.If it isanytheaboveitems–youareresponsibleforreplacingthem.Ifthevacuum cleaner proves to be faultyand beyond economical repair, we will replaceit.

CookersYour cooker needs cleaning regularly, both inside and out, special products can be bought for this purpose, werecommenditisdoneevery2months.

Drains and ToiletsDrains are commonly blocked by hair and food scraps. Please ensure thatany foodstuffsarenotputdown thesink and that all plug holes are kept free of hair (it is recommended thatyouhaveaplungerinthepropertyforsuch incidences).Wewill attend andrepair these problems if you requirebutyouwillbechargedifitisblockedthroughtenantmisuse.Anothermajormore serious cause of blockagesis sanitary wear. Please make surethat you dispose of such waste inthe correct manner as you will also becharged ifwehave toattendandunblocktoiletsduetothis.

General Household

WasteAll household waste must be bagged andput intheoutsidebinsprovided.If we find that you are not doingthis, we will charge you - this charge is due to the fact that waste leftin gardens can result in unwanted verminandthereforecancauseextracomplications.

Ifyourbinismissing,youwillneedtocontact Leeds City Council to order a newone.You can alsofindoutyourbincollectionday01132224406.

VerminOccasionally we have reports that miceorratsarepresentinproperties.The biggest cause of this is wastenot being disposed of correctly bothinside and outside the property, and food being left out in the property.All waste should be bagged and put in the outside wheelie bins provided; waste must not be allowed to build up intheproperty.

Ifwearecalledouttodealwithsucha problem and it is considered to be as a result of your actions, i.e. notdisposing of rubbish in the correctmanner, then charges will be made.Analternativerecommendationisfortenantstoputdownmicebait/traps.

TENANT RESPONSIBILITIES

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Electrical ItemsItems such as washing machines, dishwashers, fridge-freezers andmicrowaves are the property ofRNLorthepropertyowner.Ifoneoftheseitems breaks down, then you must informusimmediatelyinorderforustoassessitforrepairorreplacement.Ifitbecomesapparentthatthefaultisdue to your misuse, then you will be chargedforthetotalcostoftherepairor replacement as well as any call-out charges.

Electrical BlackoutIn the event of a power cut firstlycheck your fuse board – the RCDs(switches) should all be pointingupwards. If not, they can easily beflipped back into position. If theelectric power still does not comeon, please contact your supplier to checkiftheproblemaffectsthearea.Ifitisnoneoftheabove,thenpleasecontact us on the appropriate number toreporttheproblem.

TV LicencesIf you have a television you need alicence. You will not be covered byanyone else’s licence. A licence isrequired for any type of televisionwhich is transmitting or receivinga signal. Information regarding T.Vlicenses can be found at www.tvlicensing.co.uk.

Smoke Detectors, Fire

Alarms and Fire DoorsThe property will be fitted withsmoke/heat detection. This will becheckedannually if theproperty is aHMOlicensableproperty,howeverinthe interim it is your responsibility to informusofanyproblemsorfaults.

Please do not remove batteriesor disable smoke detection in anyway– theyare there toprotectyou.Tampering with fire systems is acriminaloffence.

Please do not prop fire doors open,we appreciate it may be convenient but again they are there for yourprotection and have 30-minute fireprotectionincaseoffire.

Redecorating and

pictures Ifyouwishtoredecorateyourhouse,you must get written permissionfrom RNL. As part of this writtenpermission you will be asked to sign aformtoacceptanyresponsibilityforany damage caused to the property.Ifpermissionisgrantedforrepaintingyourrooms,thenyouwillberequiredto do it in a neutral colour and carry outthetasktoagoodstandard.Iftheroomneedsrepaintingbyusonceyouleaveyouwillbechargedforthis.

You are permitted to hang pictureshoweveryoumustusepicturehooks.Nailsarenotpermitted.IfyouuseBlu-tack or tape you must ensure it is not going to damage the plasterwork or thefinishofthewall.Werecommend‘White-tac’ only if you need to, thistends to cause less damage than Blu-tackortape.

Internal LocksYou are not permitted to placelocks on any internal doors. Someproperties may have locks on doorsandifwehaveakeythiswillbeissuedto you by your letting agent. If youplace a lock on the door you will be chargedfortheremovalofthelockora replacementdoor if anydamage ismade, in some cases this can be up to £400.00ifthisisafiredoor.

Losing Your KeysYouare responsible foryourkeys. Ifyou lose them, we will replace them for you at a charge of £25. If thelocksrequirereplacementyouwillbecharged the cost of this, plus labourcosts.Thisamountischargedifwearecalledoutbetweenthehoursof:

Weekdays (Mon to Fri) between9.30amand4.00pm.

Ifwearecalledoutsideoftheabovetimes, there will be a charge from£50.00-£100.00

All chargesMUSTbepaid for at thetimeofcallout.

Broken Windows and

BurglaryYouwillbefinanciallyresponsible forreplacementof anybrokenwindows,unless it is the result of a break-in.In this instance you must provide us with the Crime Reference Number(givenbythepoliceonreportingtheincident) and we must be satisfiedthatabreak-inhastakenplace.

Ifabreak-inhastakenplaceandyourwindows need boarding up – you MUST contact us so that we canarrange the necessary repairs. Eitherontheofficenumberduringopeninghoursortheemergencynumberafterhours.

It is imperative we carry out theboarding up as no costs will be reimbursedifyouarrangethisyourself.

NoisePlease show consideration andrespect for your neighbours whenplayingmusic.Ifyouintendtohaveaparty, it is courteous to let them know beforehand (you could even invitethem!!!).Itisalsopartofyourtenancyagreement that your neighbours have enjoymentoftheirproperty.

TENANT RESPONSIBILITIES

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Rental PaymentsYour rent must be paid on time asstated in your Tenancy Agreement.For late payment, bounced chequesorifwehavetovisityoutochasefornon-payment, then charges will apply asstatedinyourcontract.

Letter regarding outstanding rent: £10.00

Refer to drawer (where bank represent cheque) £25.00

Dishonoured Cheque £25.00

Visit regarding non-payment of rent £40.00

Other letters due to breech of tenancy terms £10.00

All of the above costs exclude VAT(VAT will be charged at the current rate)

It is important that you contact us straight away should you run in to any difficulties with your rent paymentsoverthecourseofyourtenancy.Ourfriendly teamwillworkwithyouandyourlandlordtoresolveanyissues.

DepositsCharges which you incur on your account are payable during the rental period, alternatively we will takechargesfromyourdepositattheendofthetenancy.

As per the terms of your tenancyagreement you must provide us with copies of your final bills at the endof your tenancy; This includes gas,electric,waterandcouncil taxwhereapplicable. Each bill must cover theperiod up to the final day of yourtenancy and show a zero balance. IfyouareastudentyouwillbeexemptfrompaymentofCouncilTax, pleasecontact Leeds City Council to obtain anexemptionnoticewhichwewouldneedtoseeacopyof.

TENANT RESPONSIBILITIES

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TENANT HOW TO’S

What to do if you

have no heating or

hot water

This may be due to low pressure on your boiler. Please follow the belowsteps to check:

1. Locate the pressure gage on your boiler(thiswillbeonthefrontoftheboilerandwilllooklikehalfaclock).

2. The pressure should be between 1and1.5. If this isnot thecaseyouwillneedtolocatethefillingloop – this will be underneath the boiler, where you will see copper pipes running downwards from the boiler. There shouldbe a bendy silver pipe (this may sometimes vary) with very smallblacktapsateachend.

3. Open up one of the black tapsfully (youmayhear thesoundofwaterwhichisnormal).

4. Whilst looking at the pressure gage, open the other tap slowly.This allows the water to flowthroughthefilling loopand in totheboiler.

5. Oncetheneedlereaches1–1.5carefully turn both taps back totheclosedposition.

6. The boiler may need to be reset or turned off and back on againforittoregisterthenewpressuremeasurement.

7. Once the boiler is back on, run the hot tap to the sink to check ifthehotwaterisworkingagain.This should also mean that the heatingisnowworking,sopleasecheckthis.

Ifyou are having difficulties, or havefollowed the above steps and stillhave noheatingor hotwater pleaselogthisasamaintenancerequest.

What to do if you

have no electric

in your property at

all

Ifyouhavenoelectricinyourpropertyat all, please double check with your neighbours on the street as this may be due to maintenance works or a powercut.Ifthisisthecaseitneedsto be reported to Northern PowerGrid:0800375675.

If you are having difficulties at all,please contact our maintenance team forassistance.

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What to do if your

electrics have

tripped

First of all, please check what isnot working; plug sockets, lights, appliancesetc.?

CheckifanRCDhastripped:

1. Locate your fuse box and checkwhether any RCD switches are in the ‘down’ or ‘off’ position. Thiswould indicate that your electrics havetripped.

2. Ifyouhadswitchedonaparticularlight switch/socket when theelectrics tripped please go to this and turn it to the ‘off’ position,otherwise you will need to check around the property and ensure that any light switches/socketsareturnedoff.

3. Return to the fuse box and putany RCD switches back to the ‘on’ position. You may find thatthefuseboardhasbeen labelledto advise the circuits. i.e. lights,socketsetc.

4. You then need to go around your property turning on one light switch or socket at a time

to identify what item is causingthe issue. If this is a particularappliance and belongs to a tenant, pleaseadvisethemnottouseit.Ifthis is a light switch or an appliance belonging to the landlord, please logthisasamaintenancerequest.

Ifyouareunabletoidentifytheissue,please log this as a maintenance requestandourteamwillcontactyoutoadviseyoufurther.

What to do if there

is an issue with your

water supply

If you have no supply at all or thisappears to be discoloured, please contactYorkshireWateron:08451242424.

What to do if you

can smell gas in

your property

You would need to report this to Transco in the first instance: 0800111999.PleasealsoinformRNL.

We would advise you to take the followingimmediateaction:

TENANT HOW TO’S

• Open windows and doors to get ridofgasbyventilatingtherooms.

• Don’t touch electrical switches – turning switchesonoroffcanigniteescapinggas.

• Extinguishallnakedflames.

• Turn off gas at the valve unlessthe meter is in the basement or cellar – if you smell gas there,evacuatethebuilding.

• Don’tsmokeorstrikematches.

What to do if your

radiators are not

heating properly

1. Please turnyour heating on andcheck that all the TRV’s (the temperature gage to the radiator) areturnedon.

2. You then need to check all radiators inthepropertyforcoldspots (usually at the top of theradiator). Please just be carefulnottoburnyourselfwhilstdoingthis!

3. Turn your heating off and allowyour radiators to cool beforebleedingthemwhererequired:

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moving out

As with moving in to your property, thiscanbeahecticandstressfultime.To add to this, you will be eager to get yourdepositreturnedtoyouinfull.Toensureasmoothprocess,andaswiftreturnofyourdepositwerecommendthatyouprepareyourself inadvanceandfollowourbelowadvice.

Priortotheendofyourtenancy,wewillemailyoutoofferyoutheopportunitytobookinforapreliminaryinspection,whereoneofouragentswillattendtoinspect the property, for which youareabletobepresent.Ouragentwillpoint out any issues that you would need to address, and advise you ofthe steps you need to take to avoid any deductions to your deposit. Youwillalsoreceiveafullreportfollowingthevisit.

MOVE OUT CHECKLIST

• Personal items must becompletely removed from theproperty, including items in the cellar.We recommend you startyourdisposalofunwanted itemsa couple of months before youmove out as there will inevitably be more than you realised and eventual clearing will become yourmajorproblem.

• Ensure your property is cleaned to agoodstandardreadyforanynew

tenants. Remember to clean allareas–includingunderfurniture,inside cupboards and drawers, and the insides and outsides ofthe windows. If it is necessaryfor cleaners to attend once youhave vacated, each tenant will be charged a £25.00 arrangementfee, and the cleanerswill charge£20.00percleanerperhour.

• All wall posters, calendars, photos etc.mustberemovedleavingnomarksfromdrawingpins,tape,orBlueTac.

• Curtains and blinds must be hung correctly. If you have had yourown curtains during the tenancy and are taking them with you, the original curtains need to be put back.

• Empty, defrost and clean yourfridgesandfreezers.Pleaseleavethese unplugged with the doors open.

• Ovens need to be degreased and thoroughly cleaned, including underneath.You can buy specialoven cleaning kits to take the hard work out, or you may wish to pay aprofessionaltodothis.

• If you have a microwave pleaseensure that this is thoroughly cleanedinsideandout.

4. Bleedingradiatorsusuallyrequiresa radiator key, but with more modern radiators you can use a flat-bladescrewdriver.Atthetopof the radiator at one end therewillbeavalve.Youcanattachtheradiator key to the square bit inthecentreorput theendof thescrewdriverintothegroove.

5. Hold the key or screwdriver with a cloth, and have another cloth ready to catch any drips, then slowly turn the radiator key or screwdriveranti-clockwise–ifairis escaping you’ll hear a hissing sound.

6. Once there isnomoreair, liquidwill come out and the valve will needtobeclosedquickly.Pleasebe aware that some-timeswatercansquirtoutandcanbeboilinghot.

7. Releasingtheairfromthesystemcan cause the pressure on the boilertodrop.Checkthepressureby having a look at the gauge onyour boiler. If the pressure istoo low, you’ll need to ‘top up’.Youcando thisby following theinstructionsunder‘Whattodoifyouhavenoheatingorhotwater’.

8.

What to do if your

light bulbs do not

work

It is tenant responsibility to change light bulbs except in the casewheredoing so could endanger you (this is toohightoreachoraboveastairway).

Ifyouareunabletochangeyourlightbulbs we would ask that you, please purchase however many bulbs you requireandleavetheminthepropertyforourcontractortochangeforyou.Please log this as a maintenancerequest.

Ifyouhavechangedthelightbulbandthisstilldoesnotwork,theremaybean issue with the fitting. Please logthisasamaintenancerequest.

What to do if your

smoke detectors

are bleeping

periodically

Thebatterywillrequirechanging.Thiswould be tenant responsibility unless the detector is too high to reach or couldbehazardous(i.e.aboveaflightofstairs).Ifthisisthecase,pleaselogthisasamaintenancerequest.

TENANT HOW TO’S

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moving out

• All electric lights should be leftoperational with lamps (bulbs)fitted.

• Ensure that smoke detectors are in working order with batterieschanged if they are bleepingperiodically.

• All rubbish must be placed in the outside bins provided by Leeds City Council. If it does not fitinside the bin then it should be taken to a local refuse site (notplaced in bags beside the bin); the closest sites are situated on Kirkstall Road and MeanwoodRoad.Ifyoucall01132224406you can get any old furnitureremoved from bin yards andgardens for free. If any rubbishis not disposed of correctly bymiddayonthe30thJuneandwehave to clear it away, then you will be charged a minimum of£100for thisdue tofines leviedbyLeedsCityCouncil.Pleasealsosee www.leaveleedstidy.com forinformation on where you candropoffanyre-useableitemsthatyounolongerneed.

• The area outside the property should be swept and tidiedensuring all litter is properlybagged and put in the council bins.

• When you leave the property forthefinaltime,youmustleaveyour bedroom unlocked and the nameoftheoccupantonapieceof paper on the bed.The housemust be left secure using Yale/mortice and grill locks whereapplicable and the burglar alarm set.

• You must provide a stamped addressed envelope (SAE) with your name and the requireddestinationforyourdeposittobereturnedto.

An inspection will be carried out once all keys have been returned for the property. This will determine whether any cleaning, rubbish removals, or repairs are required. Unless you have signed an individual tenancy agreement, charges for any work will be applied to the property and split equally between all tenants. We will notify you within a reasonable time frame if charges are applicable. You can view these online in your tenant area. Please note that until all final bills are received, the deposit process can not be finalised and any applicable charges will not be full and final.

Asperyourtenancyagreement,beforewe can return your deposit to you we need to see proof that your utilitieshave been settled whilst you havebeen in contract. This includes gas,electric,waterandcounciltax.

• This could be a final bill forthe property which shows a zero balance, and must coverthe period up to the date your contractexpires.

• If the bill shows an outstandingbalance, this will be accepted if you can also show proof ofpayment for this amount (i.ereceiptorbankstatement).

• If you have set your bills upwith Glide they will send you an accountclosurenotificationonceall payments have been made, or you can send a print screen of your overview showing zerobalances (click on ‘my house’

• We can also accept writtenconfirmation from your utilityproviderstatingthatyouraccounthas been settled, or closed.Thismust clearly state the date your account issettledup to,andthepropertyaddress.

If you were all full time studentsin the property you will be exemptfrom payment of council tax. Pleasecontact Leeds City Council to obtain a counciltaxexemptionnoticeforyourproperty:01132224404orcouncil.tax@leeds.gov.uk.Wewouldneedtoseeacopyoftheexemptionnotice.

Please forward your bills to RNLProperty Management, 2 VictoriaRoad, Hyde Park, LS6 1AT or info@rnlpropertymanagement.com

Once we receive ALL bills for theproperty we will process the return of your deposit.Wewill always aimto complete the process within 10 working days, however pleaseappreciate that unfortunately this isnot always possible during our busier periods.

Your deposit return will be issued in the form of a cheque (the amountpayable will be minus any charges whereapplicable).Youwillalsoreceiveafullbreakdownofanycharges,andacopyofthedepositdisputeprocedureexplainingwhattodoifyoudisagreewith your charges. If have have notprovided us with a stamped addressed envelope,oraforwardingaddressthiswillbesenttoyournextofkinaddress.

returning your deposit

Contact Usinfo@rnlpropertymanagement.com0113 322 9169

Visit UsVictoria House, 2 Victoria Road, Hyde Park, Leeds, LS6 1AT