Ten Enterprise User Experience Commandments
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Transcript of Ten Enterprise User Experience Commandments
Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.
Jakob Nielsen
I've been in this game for years, it made me a animal. There's rules to this shit, I wrote me a manual.
Christopher Wallace
I know what’s best for our users - I’m the subject matter expert.
Someone in dire need of a savage beating
Two ways to break the ‘expert’ mindset • Get product owners
and stakeholders out of the office and involved in usability activities
Two ways to break the ‘expert’ mindset • Get product owners
and stakeholders out of the office and involved in usability activities
• Coach stakeholders on how to ask probing questions without leading
If you ain't got the clientele, say "hell no!”, ‘cause they gon' want they money rain
sleet hail snow.
Discipline of “No”• Saying no to one thing is saying yes to
something else• Opportunity cost with time, resources
Discipline of “No”• Saying no to one thing is saying yes to
something else• Opportunity cost with time, resources• Being unable to say no creates ambiguity
Discipline of “No”• Saying no to one thing is saying yes to
something else• Opportunity cost with time, resources• Being unable to say no creates ambiguity• Often, saying no will help force the
business to prioritize