TEN COMMON SENSE STRADEGIES TO GROW AND IMPROVE YOUR BUSINESS Presented By Lane Post Welcome to the...
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Transcript of TEN COMMON SENSE STRADEGIES TO GROW AND IMPROVE YOUR BUSINESS Presented By Lane Post Welcome to the...
TEN COMMON SENSE STRADEGIES TO GROW AND IMPROVE YOUR BUSINESS
Presented By
Lane Post
Welcome to the 2015
President & Founder Pacific Drain & Plumbing, Arrow Pipeline Repair, Inc.
1330 Park Center Drive, Vista, CA 92081
1330 Park Center DriveVista, CA 92081
Your Full Service Plumbing & Drain / Sewer Specialists
Your Sewer and Underground Utility Specialists
25% failure in first year, 55% failure by 5th yearAnd 71% failure by year 10!!!
Joint research by Entrepreneur Weekly, Bradley University, University of Tennessee, and the Small Business Development Center
Research date February 5, 2015
Source, Joint study done by: Entrepreneur Weekly, Small Business Development Center, Bradley University, & University of Tennessee Research
Research Date: February 5th, 2015
Survey taken 2014…….14,405,210 businesses polled
Year 1 Year 50
102030405060708090
100
Year 1 Year 50
102030405060708090
100
Small Business Failure Rate Plumbing, Heating, AC Failure Rate
Number 1 cause of business failure is incompetence…..46% a. Lack of planning b. No knowledge of pricing or emotional pricing c. Expansion too rapid d. Wasted advertising budget
Number 2 cause of business failure is unbalanced or lackof managerial experience…..30%
Lack of experience……….only…………11%!!!!
Business Card Statistics Data
Number of business cards printed daily 27,397,260
Number of cards printed in the US annually 10 billion
Company sales increase for every 2,000 cards passed out 2.5 %Percent of business cards handed out that will be thrown out in less than a week 88 %
Source: CNN, Businesscard ABC, Freelance Folder
Fact: A colored business card is kept 10 times longer than a plain white.
If 88% of cards are thrown away……..then 12% are kept.
Bet you can’t remember his name……
3. Personality
Treat your customers right, be flexible, go the extra mile, build your reputation on value & customer service.
Plumbing Heating Cooling ContractorsEncinitas Business ExchangeNorth Coast Business GroupNorth County ReferralsNorth American Real Property ManagersCalifornia Real Estate Inspectors AssociationNorth County Business NetworkBNI I Refer CarlsbadNorth San Diego County Association of RealtorsSan Diego County Apartment AssociationContacts and CoffeeThe Pizza GroupThe Fun Networking Luncheon
13 X 40 = 520 520 X 10 = 5200 5200/2000 = 2.6 X 2.5% = 6 ½ %!!
Networking pays off!!
You can’t fix this & you don’t know ANYONE who can.
How do you locate someone experienced & capable to make repair?
Number 1 answer…….Ask a friend!
NETWORKING!!!
Number 2………GoogleNumber 3………YelpNumber 4………Angie’s ListNumber 5………??????
NETWORKING!!!
Niche marketing: Specializing in a service or product ignored or under represented by the market. It’s a focused, targetable portion within your primary market.
1. Specialized equipment.2. Special license or certification.3. Restrictive insurance requirements.4. Undesirable or high risk work.5. Ignored by competitors.
Look around, be curious, stay away from the crowd, think outside the box.
7. Niche Marketing
Specialized equipment: Small diameter pipe cutter.
Cost less than $25,000.00
Charge per cut $750.00+
Specialized equipment: Small diameter lateral cutter for branch re-instatement.
Cost less than $15,000.00
Charge per cut $750.00+
Power Cutter 200Robotic cutter for large diameter pipe (manhole access)
And SLC installation…….Municipal application.
Municipal contracts exceed $5,000,000.00
Backflow installation and repair1. Backflow certification.2. Commercial fire line install & emergency repair.
“To boldly go where no man has gone before.”
8. KNOW YOUR NUMBERS!!
There’s only 2 ways to increase your net bottom line profit:
Increase revenues or decrease expenses.
InSinkErator disposal costs $100 from supply house
Your shop needs a 20% profit margin on all materials.
20% of $100 = $20
You sell disposal for $120 = 20% gross profit margin
WRONG!!Your markup was 20%......Your gross profit margin was only 16.7%!!!
Q. 400 jobs every day in Indianapolis
Your company does 30 jobs each day…
Where are the other 370 jobs?
A. Your competitors have them!!
Reasons your competitors need help1. They won’t take after hrs, weekend, holiday calls.2. They don’t have the capacity to tackle the job.3. They don’t have the technology or equipment.4. They don’t have the license or insurance to qualify.5. They don’t do that type of work. 6. They don’t work in that geographic area.7. They’re on vacation, ballgame, family emergency, 8. Weak work ethic.
7% to 8% of all revenues come directly from our competitors.
Approximately $600,000.00 per year!
Start a CODE BLUE program
Protect your referral!
1. No selling2. No business card or marketing material.3. Ask for permission not forgiveness .4. Communicate with your referral source.
Hiring
It’s always cheaper & more efficient to hire the experience you need than to train.
When you need experienced help RIGHT NOW it will come from within the industry (your competitors).
Employees leave for many reasons, salary is 3rd, 4th, or 5th .
Acquisition
Offer your competitor a jobBuy a closed/shut down business
Request business phone numbers
Best Seller list 1996 by Thomas Stanley
10. Perseverance
Stay the course
Stay focused
Keep your eye on the bigger picture!