TEMS Pocket 9.0 User Manual

82
TEMS POCKET 9.0 USER MANUAL

Transcript of TEMS Pocket 9.0 User Manual

Page 1: TEMS Pocket 9.0 User Manual

TEMS™ POCKET 9.0USER MANUAL

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TEMS POCKET 9.0

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ascom

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TEMS Pocket 9.0

User Manual

1 Overview 5

2 Installation 15

3 Defining Measurements on the PC 19

4 Carrying out Measurements 45

5 Special Operations 73

6 Appendix 79

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TEMS POCKET 9.0

Version Overview

Vers. Date Author Modification 1.0 6. 5. 10 Peter Beiner Edition for Release 9.0

Document Management Document: 60315165-TPUM 1.0 en

Created by: Peter Beiner

Word Text File: TEMS Pocket 9.0 User Manual.doc

Number of pages: 82

Release: This document was released following formal review on: May 6, 2010 by: Ulf Marklund

This Manual is provided by Ascom Network Testing Ltd without any kind of warranty. Improvements and changes in this Manual due to inaccuracies in currentinformation, or improvements to programs and/or equipment may be made byAscom Network Testing Ltd at any time without notice. These changes will, however, be incorporated into new editions of this Manual.

No part of this publication may be reproduced, transmitted, stored in a retrievalsystem, nor translated into any human or computer language, in any form or by anymeans, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of the copyrighted owner, Ascom NetworkTesting Ltd.

TEMS is a trademark of Ascom. All other trademarks are the property of their respective holders.

© Ascom Network Testing Ltd Solothurn, Switzerland All rights reserved

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1 Overview

Congratulations on choosing TEMS™ Pocket

«TEMS Pocket 9.0» is an advanced cellular network diagnostics tool for GSM and WCDMA networks, implemented as an application running on the Symbian mobile phone Nokia 6720. TEMS Pocket is suitable for day-to-day verification, maintenance and trouble-shooting of cellular networks but is also handy for many cell planning tasks.

This document describes the considerable functionality of «TEMS Pocket 9.0».

About this Manual 6

Safety instructions 7

TEMS Pocket 9.0 8

TEMS Pocket 9.0 – Measurement Possibilities 9

Additional Options 11

PESQ 11

Indoor Map 12

RF Scan Mode 12

Measurement procedure and analysis with TEMS Pocket 13

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About this Manual

Target Audience This Manual is aimed at «TEMS Pocket 9.0» users who configures measurements and carries them out.

Text Conventions The following text conventions and symbols will help you to find your way around quickly and keep an overview at all times:

Notation Meaning

Normal text

Italics To highlight, to emphasise

Margin text Key word for better orientation

«OK», «Guard Time», «TEMS Pocket Tools»

Button, text in a dialog box, window title, term

Symbols

Margin text with Take Note

symbol

The Take Note symbol indicates important explanations and tips.

The Caution symbol points to important or critical operations and helps you to avoid errors in the first place and to prevent any damage or injury to users and/or the system.

Caution

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Safety instructions

Vehicle-based Operation • The driver must not under any circumstances be distracted by

the display of TEMS Pocket when carrying out vehicle-based measurements.

• TEMS Pocket is only to be operated when the vehicle is at a standstill.

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Safeguard against accidents – Do not distract the driver TEMS Pocket is to be positioned in such a way that the driver is not distracted while driving: The measurement display must not be visible to the driver.

Protect operators

Exclusion of liability Ascom Network Testing Ltd shall not assume any liability if the requirements for the positioning or the operation of TEMS Pocket are not met.

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TEMS Pocket 9.0 TEMS Pocket consists of a mobile phone with Symbian operating system and TEMS Pocket software. The entire measurement system is therefore conveniently integrated into a lightweight, practical mobile phone.

TEMS Pocket is ideally suited for carrying out local measurements for the purposes of network optimisation or service checks, particularly for indoor tests. With its simple handling it is ideal for measurement tasks that have to be carried out at short notice.

TEMS Pocket 9.0

TEMS Pocket’s at-a-glance user interface displays the measurement results from the viewpoint either of the subscriber or the mobile network specialist.

TEMS Pocket measures with one measurement channel.

Available tests

• Speech, Mobile–Mobile Speech, Video Telephony

• SMS, MMS

• IP Data: Ping, HTTP, FTP, WAP

From the built-in GPS receiver, positional data can also be included in the measurement.

Data acquisition

The measurement data is stored as raw data on the phone’s memory card and can be downloaded to a PC via wireless transfer or USB.

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TEMS Pocket 9.0 – Measurement Possibilities TEMS Pocket is a PC-independent measurement system running on Nokia Symbian phones.

TEMS Pocket provides a variety of tests (see below) which can be mixed together into a measurement configuration. A measurement configuration runs a defined number of times, for a certain duration or until the user stops it.

Speech tests / Mobile–Mobile Speech tests (Option) Speech quality is measured between two TEMS Pocket or a TEMS Pocket and an answer station playing speech samples. The evaluation is done by using the PESQ algorithm according to ITU-T Rec. P.862. The speech samples are provided in English, French and German. Speech samples for answer station: Memory Card (E:)\TEMS_Pocket_9

Video Telephony tests Video telephony tests are done by calling a VT capable answer station. The same KPIs as for speech tests are evaluated except Speech MOS.

HTTP tests HTTP tests are done by downloading any public Web page. Application throughput as well as IP throughput can be measured.

If necessary, it is possible to configure an HTTP proxy server.

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Ping tests A burst of ICMP Ping messages can be sent to any computer that supports Ping by either giving its IP address or its DNS name.

FTP tests FTP tests either download an existing file from a public FTP server or upload a file of a given size and type to a public FTP server.

Supported file types for upload: Random binary data, random text, JPEG image, compressed zip file.

Example of an FTP test with HSPA

WAP tests The WAP test downloads WML pages and their content from any public page using the WAP 2.0 protocol.

SMS tests SMS tests are carried out by sending SMS messages to its own. The message size can be configured.

MMS tests MMS tests are carried out by sending MMS messages to its own. A list of predefined contents consisting of a mixture of text, pictures, sound and video is provided for selection.

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Additional Options

PESQ This option enables the speech quality evaluation according to ITU-P.862. The speech quality of a connection is evaluated in the same way as it is experienced by the subscriber. As a result TEMS Pocket is capable of evaluating the speech quality objectively and with reproducible results.

Real evaluation of speech quality

The spoken text has been very carefully chosen for each language so that it is phonetically balanced, i.e. it contains the mostly used phonemes and diphones of the language.

MOS scores are calculated directly on the mobile phone during the speech call:

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Con

nect

Dis

conn

ect

PESQ

Res

ult

PESQ

Res

ult

8 s

Call Duration

Receiving aSpeech Sample

Speech QualityEvaluation

Receiving aSpeech Sample

Speech QualityEvaluation

Measurement Interval

Speech Call with PESQ Evaluation

Time required for the evaluation: 7…11 s (depending on speech quality).

Both result types P.862 and P.862.1 are stored in the measurement files, the P.862.1 values are displayed on a result tab:

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P.862.1 = MOS scale

1 bad 2 poor 3 fair 4 good 51) excellent 1) A 5.0 rating cannot be achieved in telecommunications as coding already

results in a certain reduction in quality. The maximum rating achievable with P.862.1 is 4.5

P.862 (also referred to as «Raw PESQ»)

The PESQ algorithm determines speech quality on a separate scale (see ITU-T Rec. P.862).

Due to differing scale ranges numerical values are not directly comparable with the MOS scale.

Not comparable

Indoor Map This feature enables loading of prepared «Indoor Locations» into TEMS Pocket, so you can enter the measurement positions on the Measurement Screen during indoor measurements.

RF Scan Mode This option turns your TEMS Pocket into a handheld scanner for GSM and WCDMA.

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Measurement procedure and analysis with TEMS Pocket

Creating measurement configurations

This is normally done on a PC using the «TEMS Pocket Tools» delivered with your TEMS Pocket, and the measurement configu-ration files are afterwards transferred to the mobile phone.

It is also possible to create or edit measurement configurations on the mobile phone itself using the «TEMS Pocket» application.

Measurement

The mobile phone can be used independent from a PC. You can select a measurement configuration, carry out measurements (recording the data) and display live results. Measurements are controlled by the «TEMS Pocket» application on the mobile phone.

Analysing result files

TEMS Pocket creates «.QMZ» result files.

The files can be…

• replayed directly on the phone

• imported into the very powerful presentation and analysis tools TEMS Discovery or QVoice Presentation (part of the TEMS Symphony Suite, based on an SQL database)

Before displaying with QVoice Field Analyser, the files must be converted into QMD format on a PC using the QMZ Decoder.

See also Overview on page 20

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2 Installation

This chapter explains the installation of the «TEMS Pocket Tools» on a PC and the installation of «TEMS Pocket» application on a mobile phone.

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«TEMS Pocket» on the Mobile Phone 17

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«TEMS Pocket Tools» and «Nokia PC Suite»

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Make sure to uninstall any existing version of the TEMS Pocket Tools before installing a new one.

Uninstall old versions

Procedure

Connect the mobile phone to the PC

Connect the mobile phone to the PC using the USB cable. You will be asked about the USB mode.

«Select USB mode – Mass storage»

Start the installation

Application installer TEMS Pocket Tools Setup.msi

Storage location [Memory Card]\TEMS_Pocket_9

Copy the application installer to the PC and double-click it.

Install to the default folder

Normally you can simply click three times «Next >» to install the TEMS Pocket Tools to: C:\Program Files\Ascom\TEMS Products\TEMS Pocket 9.0\Tools

Finish the installation

Click «Close» to finish the installation.

Two shortcuts are created for the application:

• on the desktop

• in the Start menu under «Programs – Ascom – TEMS Products»

Install «Nokia PC Suite» and follow the instructions

Only Nokia PC Suite 7.1.x and higher is supported by TEMS Pocket Tools.

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«TEMS Pocket» on the Mobile Phone On the mobile phone you got from Ascom, «TEMS Pocket» is already installed.

Please only perform the following steps if the mobile phone has been reset.

Already installed

Procedure

Restart the mobile phone

Switch the mobile phone OFF and ON again. Wait until the main screen appears.

Adjust the clock if necessary If the phone clock displays a wrong date/time, you must adjust

it.

If the mobile phone has been reset, copy the TEMS Pocket license file (*.qsl) delivered by Ascom into the phone’s C:\Data directory. Then go to step .

Open the Application Manager

Press and open «Applications – App. mgr. – Installed apps.».

Remove «TEMS Pocket»

Scroll to «TEMS Pocket» and press «Options – Remove».

Press «Yes» to remove the application.

Restart the mobile phone

Switch the mobile phone OFF and ON again. Wait until the main screen appears.

Connect the mobile phone to the PC

Connect the mobile phone to the PC using the USB cable. Wait until the Nokia PC Suite task icon indicates that the phone has been connected.

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Install TEMS Pocket

Application installer TEMSPocket_6720c_v9.0.x.x.sis

Storage location Memory Card (E:)\TEMS_Pocket_9

Copy the application installer to the PC and double-click it.

When the Nokia Application Installer asks you whether you want to install the application, click «Yes» and then «OK».

Install and activate TEMS Pocket Theme

Theme installer TEMSPocketTheme_S60_v1.0.0.sis

Storage location Memory Card (E:)\TEMS_Pocket_9

Copy the Theme installer to the PC and double-click it.

Activate this theme

Press and open «Settings – Settings – General – Personalisation – Themes – General – TEMS Pocket Theme – Apply».

Restart the mobile phone

Switch the mobile phone OFF and ON again. Wait until the main screen appears.

Now «TEMS Pocket» is installed on the mobile phone.

Adjust the clock if necessary If the phone clock displays a wrong time, you must adjust it

following the instructions on page 75

Changing the clock by hand may cause license consistency problems.

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TEMS POCKET 9.0

3 Defining Measurements on the PC

This chapter explains the configuration options. It is valid for the TEMS Pocket Tools on the PC and the measurement configuration editor on the mobile phone.

TEMS Pocket Tools 20

Overview of origin and file transfer 20

Operation in general 21

Global Settings, Task Settings 21

Global Settings 22

Speech task 25

Mobile–Mobile Speech task 27

Video Telephony task 30

Pause 30

Random Pause 30

HTTP task 31

Ping task 32

FTP task 32

WAP task 34

SMS task 34

MMS task 36

Creating Indoor Locations 38

Converting/Editing Base Station Lists 40

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TEMS Pocket Tools Using the TEMS Pocket Tools you can:

• create measurement configurations…

• create Indoor Locations (optional)…

• convert base station lists…

… which will be transferred to the TEMS Pocket.

Measurement configurations A measurement configuration is composed of one or more tasks in a defined order.

The whole configuration can be run a defined number of times, for a certain duration or until the user stops the measurement.

Overview of origin and file transfer

File Overview

TEMS PocketC:\Data\Pocket

TEMS Pocket Tools Post-processing System

Create Measurement ConfigurationQCG FileOr Local

Creation

TransferMeasurement ConfigurationQCG File

Create

Or Local Creation

E:\Results

Transfer

Import / Edit

Base Station ListQSB File

ExportBase Station ListQSB File

QMD Files

QMD FilesTransfer

QMZ Files

QMZ Decoder

Data-base

Transfer

TransferLOC File

LOC File

Indoor LocationLOC File

QMZ FilesIndoor LocationLOC File

Measurement FilesQMZ Files

Input:CSV, TXT

Input:BMP, GIF, JPG, TIF

Creation and destinations of all file types

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Operation in general

Creating a new measurement configuration Click «File – New – Configuration».

An empty measurement configuration is opened in an editor.

If an asterisk appears behind the file name, the file contains un-saved changes.

Opening an existing measurement configuration

1. Click «File – Open…».

2. Select the file you want and click «Open».

The file appears in an editor. Double clicking a QCG or LOC file in the Windows Explorer will open it in the TEMS Pocket Tools.

If an editor is already open, you can also use the «Open…» button in the toolbar to open another file in the same editor.

You can switch between the editors using the tabs at the bottom of the editors or with the «Window» menu.

Transferring a measurement configuration to TEMS Pocket

1. Connect TEMS Pocket to the PC.

2. Open the measurement configuration.

3. Click the «Save to handset» button.

The QCG file is transferred into the correct directory on the mobile phone.

Global Settings, Task Settings In the left part of the editor, a tree structure is displayed containing the Global Settings followed by Tasks in the order they will be executed (see picture on next page).

Tasks can be added, moved and deleted using the buttons from the toolbar or by right clicking the tree. A new task will be added at the bottom of the tree. You can then move it upwards using the arrow button.

You can combine all types of task in a measurement configu-ration.

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Global Settings

Measurement Configuration Editor: Global Settings

Name The name of the measurement configuration will be displayed on TEMS Pocket.

Recommen-dation We suggest choosing the configuration name and the file name

as similar as possible (the file name is hidden for the user).

System Forcing Dual Mode Automatic selection of GSM / WCDMA GSM GSM/GPRS/EDGE only WCDMA WCDMA/HSPA only

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Band Forcing don’t force Automatic selection of the frequency band GSM 850 GSM 850 only GSM 900 GSM 900 only GSM 1800 GSM 1800 only GSM 1900 GSM 1900 only

WCDMA 850 WCDMA 850 only (US version only) WCDMA 900 WCDMA 900 only (EU version only) WCDMA 1900 WCDMA 1900 only WCDMA 2100 WCDMA 2100 only

MCC / MNC Enter the codes of your SIM’s home network. This is used in post-processing to distinguish between roaming and non-roaming net-works.

GPS The location will be recorded in the result files using a GPS receiver.

No GPS data will be recorded.

Tests in No Net A measurement is carried out independent of network availability (activated per default).

APN Access Point Name: Name of the network provider’s gateway to other packet data networks such as the Internet. With IP data tasks you have the possibility to define individual APNs or to use the global APN. Here you define the global APN that will be used if no per-task APN is defined.

User Name Password Inputs as indicated by the network provider.

a) Using «TEMS Pocket Tools» (PC) An Access Point Editor is provided where you can add and remove access points. Predefined access points can then be selected from the combo-box.

b) Using the «TEMS Pocket» application (Mobile phone) You must enter manually the Access Point Name and if needed user name and password.

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Dial-up Mode Connect for every task

ETSI compliant setting. Thorough verification of the PDP Context Activation/Deactivation. Sets up a new connection for every task:

A D A D A D A D A D A D A

Connect at start-up The connection is set up at the start of the measurement consisting of several tasks and cleared down after the measurement is stopped.

Activation Deactivation

IP Throughput With IP data tasks, you can measure the IP throughput in one or both directions. None IP throughput measurement disabled Uplink TEMS Pocket to public server Downlink Public server to TEMS Pocket Up & Downlink Both directions (two values per Sample Time)

Sample Time Default: 1'000 [ms] Measurement interval with IP throughput.

Repeat Mode The list of tasks can be run once or multiple times.

Limited number of turns The whole list of tasks will be executed n times.

Limited time The tasks are executed until the duration is elapsed; a task already started is finished properly, then the measurement is stopped.

Infinite The measurement must be stopped by the user.

User Markers max. 20 characters User Markers can be defined as a short text.

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Speech task

Measurement between the Master (TEMS Pocket) and…

• another TEMS Pocket switched to Slave Mode

• or a PSTN answer station playing speech samples

1× MOC The Master makes the call.

Downlink The Master evaluates the speech samples.

Master Number Digits, «+» (no spaces) This number is written in the header of the result files, it is not used for connection setup.

Recommen-dation We strongly recommend to enter the Master Number: It is useful

when post-processing result data.

Slave Number Digits, «+» (no spaces) Number to be called with this Speech task.

Call Window [s] Call Duration [s] Number of Attempts Pause between Attempts [s] These four parameters are defined as follows:

Call Window

PauseCall Duration

CallAttempt

CallSetup

1st call setup successful

Call Window

Pause between Attempts PauseCall Duration

1stAttempt Setup Failed

2ndAttempt

1st call setup failed, pause, 2nd call attempt

A Speech/VT task consists of one Call Window.

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Estimation of Call Duration with Speech MOS evaluation To achieve a specific number of MOS values per call, you can esti-mate the necessary Call Duration as follows:

Call Duration Call Duration = (n × Measurement Interval) + 5 s

n = Number of MOS values per call. Measurement Interval = 30 s (See Release Notes for current value.) See PESQ on page 11 for details.

Result Mode No MOS evaluation Speech MOS evaluation disabled.

PESQ Language preset Speech MOS evaluation enabled.

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With PESQ Language activated, the Audio Plug supplied by Ascom has to be connected to the Nokia AV socket.

Audio Plug

Language English/French/German

Answer station On an answer station, the matching version of speech samples must be placed.

Mute Loudspeaker The received audio signal can be listened. Here you can mute the speaker of the mobile phone.

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Mobile–Mobile Speech task

Measurement between the Master (TEMS Pocket) and the Slave (another TEMS Pocket).

MOC The Master makes the call. Downlink The Master evaluates the speech samples.

MTC The Slave makes the call. Uplink The Slave evaluates the speech samples.

Most of the measurement program parameters are identical to those used for Speech tasks (see above).

The following parameters depend on one another:

Call Window

PauseCall Duration (MOC)

Call Attempt

Call Setup

Call Duration (MTC)

Guard Time

Min Time Left

Call Window with Mobile–Mobile Speech

Call Window The Call Window contains 1 MOC and 1 MTC.

The Call Window must be defined at least so long as: 2× «Setup Time» + 2× «Call Duration» + «Pause Duration» + «Guard Time»

If «Number of Attempts» >1, the duration of the call attempts possible must be added.

Call Duration Normal call duration. Can be shortened in the measurement pro-cedure if the connection was only established after x attempts and the «Guard Time» forced a premature clear-down. See also Estimation of Call Duration on page 26 for the number of MOS values per call.

Pause Duration Pause between MOC and MTC.

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Guard Time Guard time for the connection clear-down at the end of the Call Window. If a call runs into this time, it will be terminated.

Call Window

Pause betw. Att.

1st Attempt

Setup Failed

2nd Attempt

PauseCall Duration (MOC) Call Duration (MTC)

Guard Time

Min Time Left

Call Window: Abridget MTC due to Second Call Attempt

Minimum Time Left Minimum time remaining. A call cannot be set up within this time range. This allows you to specify the shortest call duration. If under «Minimum time left» you select the same value as for «Call Duration», only calls with a normal duration will occur.

The table shows some parameter combinations:

Call Statistics Only (No PESQ)

Short Calls Normal Duration, No Abridget Calls

Call Window 90 120 240

Call Duration 10 30 80

= Σ speech quality evaluations per call – 1 3

Number of Attempts 2 1 2

Pause between Attempts 10 – 10

Pause Duration 10 10 10

Guard Time 10 10 10

Minimum Time Left 10 10 80

Repetition Number of Call Window repetitions. 1 = one repetition, i.e. two successive Call Windows.

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Measurement sequence MS–MS Speech

Prerequisites Both Master and Slave must have synchronised time (GPS/NTP). Reason: The data from the Master and Slave is merged in the post-processing system using the recorded time.

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On Master and Slave an Audio Plug supplied by Ascom has to be connected to the mobile phone’s AV socket.

Audio Plug

Before you start the measurement, the Slave must be started in Slave Mode.

Measurement Sequence

Call Window

Ping

Master

Slave

HTT

P

FTP

Conf

igur

atio

n SM

S

MOC MTC

Call Window

MOC MTC HTT

P

Repetition: 1

PES

Q U

L

Master Measurement Data

Sen

d Sa

mpl

e

PESQ

DL

Send

Sam

ple

Slave Measurement Data

Con

firm

atio

n SM

S

Measurement Sequence «MS–MS Speech»

Master sends a configuration SMS to the Slave

Slave returns a confirmation SMS

The Call Window is executed

1. Master makes an MOC, Master evaluates the speech quality.

2. Slave makes an MTC, Slave evaluates the speech quality.

If defined, the Call Window is repeated

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Video Telephony task See Speech task on page 25 for the parameters. The Speech MOS parameters «Result Mode» and «Language» don’t exist.

Pause Waiting time between tasks.

Duration 1…2'000 [s]

Random Pause Random waiting time between tasks.

Minimum 1…2'000 [s] Maximum 1…2'000 [s]

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HTTP task

APN You can either use the globally defined APN or define a special one for this task (see also APN on page 23).

URL «http://» is NOT required at the beginning URL or IP address of the page to be downloaded.

Timeout Default: 90 [s] Timeout of the whole download process. The timer is started on the PDP Context activation (If connecting only once: at task start). If this time is exceeded the task is aborted as faulty.

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Define the time long enough for the selected task. Long enough

Proxy Hostname:Port URL / IP address for communications with HTTP via a proxy. Example: 123.45.67.89:8080

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Ping task

APN You can either use the globally defined APN or define a special one for this task.

Destination Ping tests can be made towards an IP address or a host address.

Size Default: 32 [Bytes] Size of the ICMP payload.

Count Default: 10 Number of ICMP Ping messages to send.

Timeout Default: 2'000 [ms] If this time is exceeded the message is counted as lost.

Pause Default: 500 [ms] Waiting time between messages. The pause time starts when either the Reply was received or the timeout elapsed.

FTP task

APN You can either use the globally defined APN or define a special one for this task.

Server / Port Default Port: 21 IP address of the FTP server. Port number (usually 21).

Active/Passive Mode Active Mode as per RFC 959 ETSI compliant setting: The

data connection is set up from server to client. Select «Passive Mode» if this mode does not work (for instance if not supported by the network / firewall on the server).

Passive Mode as per RFC 959

Direction Uplink/Downlink You either download an existing file or upload a generated file.

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Timeout Default: 90 [s] The timer is started on the PDP Context activation (If connecting only once: at task start). If this time is exceeded the task is aborted as faulty.

Define the time long enough for the selected task.

Sample Time Default: 5'000 [ms] Measurement interval for application throughput.

User name Password Login for the FTP server. It can be blank if no login is needed. It might be case sensitive, depending on the server used.

Remote File Begins with a / Download This file must exist.

Upload Any existing file with the same name will be over-written on the server. Example: /public/smart/test.bin

Generate File Name With upload only If activated, each test file has a unique file name and will therefore not be overwritten on the server.

File Type / File Size In upload mode, TEMS Pocket generates a file:

Binary Randomly generated binary file. Text Text file containing characters only. JPEG Part of a jpeg picture. Zip Part of a zip file.

Default: 30 [kB]

Long enough

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WAP task

APN You can either use the globally defined APN or define a special one for this task (see also APN on page 23).

URI «http://» is NOT required at the beginning URI or IP address of the page to be downloaded. Example: wap.abcdefg.ch

Timeout Default: 90 [s] The timer is started on the PDP Context activation (If connecting only once: at task start). If this time is exceeded the task is aborted as faulty.

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Define the time long enough for the selected task. Long enough

Proxy Default Port: 8080 IP address of the WAP 2.0 gateway. Port number (usually 8080).

SMS task

Master Number Digits, «+» (no spaces) Number used to send SMS. This number is also written in the header of the result files.

Slave Number Since SMS are sent to its own, Slave and Master Number are the same.

Number of SMS Default: 20 Number of SMS messages to send.

Pause between SMS Default: 10 [s] Pause time between two SMS messages.

SMS length 30…160 characters SMS message length. Default: 50 TEMS Pocket requires a minimum of 30 characters per SMS for message number, time stamp etc.

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Guard Time Default: 30 [s] Delay time that has to elapse before SMS statistics is collected. It ensures that all sent messages have been received.

Validity Period 1…255 (GSM 03.40) Default: 167 Time period used by SMSC to send SMS message to a recipient. If an SMS can’t be delivered to a recipient within this time, it is deleted on SMSC. 0…143 (value +1) × 5 minutes (i.e. 5 minutes up to 12h) 144…167 12 hours + ((value – 143) × 30 minutes) 168…196 (value – 166) × 1 day 197…255 (value – 192) × 1 week

Send Timeout Default: 30 [ms] Time window for receiving SMS sent confirmation message. If there is no confirmation message received within configured time frame, Send Failure is reported.

Service Center Number Digits, «+» (no spaces) Phone number of SMS centre.

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MMS task

APN You can either use the globally defined APN or define a special one for this task (see also APN on page 23).

Master Number Digits, «+» (no spaces) Number used to send MMS to. This number is also written in the header of the result files.

Slave Number Since MMS are sent to its own, Slave and Master Number are the same.

Message Type Type and size of MMS: Text 500 Bytes

Text and gif 10 kB Text and jpg 12/30/100 kB Text, jpg and AMR 85 kB 3GPP 30/100/285 kB

Number of MMS Default: 1 Number of MMS messages within a task.

Pause between MMS Default: 10 [s] Pause time between MMS messages. The MMS send time is not part of the pause, i.e. the time between the MMS can vary.

Overall Timeout per MMS Default: 90 [s] Time window for sending and receiving MMS. If MMS is not received within configured time frame, MMS Failure is reported.

Delivery Report True/False Request on delivery report.

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Expiry Mode Off Default validity period of the network operator. Absolute Expiry according to «Absolute Expiry». Relative Expiry according to «Relative Expiry».

Absolute Expiry Expiry date and time for the MMS.

Relative Expiry [s] MMS expiry time: The time begins when the MMS are transmitted (and received by the MMSC). If the MMS cannot be delivered within that time, they are deleted in the MMSC.

Recommen-dation Select a value that prevents late arriving MMS. Example:

Expiry Mode Relative Relative Expiry 3'600 s

Message Class Personal/Advertisement/Informational

Message Priority Low/Normal/High Request to the network.

Read Reply True/False Request to the network.

Sender Visible True/False Request to the network.

MMS Center IP Address of the MMS centre belonging to the network provider.

Proxy IP address of the WAP 2.0 gateway. Port number (usually 8080).

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Creating Indoor Locations

The Location Editor The Location Editor is used to define plans and to convert them into the appropriate file format for the Nokia Symbian phone:

Location Editor: Defining a Location

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Creating an Indoor Location

Plans with the following bitmap formats can all be used: BMP, GIF, JPG, TIF.

1. Click «File – New – Indoor Location».

A file list box appears.

2. Open the plan you want.

The plan is assigned a unique Id, and is copied into the system and displayed.

3. «Name:» Enter the name of the plan so you can identify it again easily when selecting on the mobile phone.

The Id under «Name» is overwritten in the location list; however it is retained and is displayed under the input fields. The Id is needed to identify the location when post-processing indoor measure-ments.

4. «Type», «City» … «Floor number» Enter the required data in these input fields.

The Floor number is displayed at the end of the name in the location list to facilitate the selection when using floor plans from the same building.

5. Save the Indoor Location.

6. Transfer the Indoor Location to TEMS Pocket. Connect TEMS Pocket to the PC and click the «Save to handset» button.

The LOC file is transferred into the correct directory on the mobile phone.

7. Transfer the Indoor Location to the post-processing system. «QVP Map» for example needs the plans to represent the measurement data.

See also Overview on page 20

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Converting/Editing Base Station Lists CellId, RAC and

cell name are displayed

With TEMS Pocket the base station lists are used to display the CellId and RAC which are not provided in RF channel data flow, as well as the cell name.

Precondition for WCDMA: Valid GPS position.

The base station list must be converted into a QSB file using the TEMS Pocket Tools on the PC. Base station lists of TEMS Symphony Suite and TEMS Investigation can also be used.

Conversion procedure

The command opens the Base Station Editor:

Editor with base station list

The table fields can be edited directly.

Complementing individual base stations Scroll down the base station list to the very bottom and write in the cell with *.

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Functions

Delete Selected Rows

Export Exports base station lists

Import Imports base station lists

Open Selection Window for defining the display

Save All Changes

Importing base station lists

Each import adds the new data.

If you want to import a complete list make sure the Base Station Editor does not contain old data:

• Display the table. See Displaying the table on page 44

• Select all the rows. Multiple selections are possible using and click.

• Delete the contents before starting the next import.

Select the tab (GSM/WCDMA)

Click the «Import» button … and open the base station list you want.

Possible file formats: CSV, TXT

An Import Wizard appears.

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Click «Next »

The Wizard displays the following window:

Import Wizard

Delimiters Select the appropriate delimiter.

Use first line as column header Activate this check box if the first row of the table contains the column header!

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Click «Next »

The Wizard displays the following window:

Import Wizard (cont’d)

Assign the column names which the Wizard does not automatically detect.

Mandatory parameters

Cell Id + Cell Name + LAC + MCC + MNC

Additionally for GSM: BCCH + BSIC

Additionally for WCDMA: Primary Scrambling Code + UARFCN + Latitude + Longitude

Click «Next », then «Finish»

The import may take some time.

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Displaying the table Click the «Open Selection Window» button and confirm with «Ok» to display an existing base station table. After the import, the selection window appears automatically:

Selection window for specifying the display

Displaying large base station tables requires considerable resources and may take some time.

Click the «Export» button A file list box appears. Set the path and enter a name for the QSB file.

Copy the QSB files to TEMS Pocket – C:\Data\Pocket

Import the base station list into TEMS Pocket «Options – Settings – Measurement – Base Station Lists – Available Lists – Options – Import new list».

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4 Carrying out Measurements

This chapter explains the functionality of the «TEMS Pocket» appli-cation running on the mobile phone.

Step 1 Transfer the Predefined Files 46

Step 2 Start the TEMS Pocket Application 46

Step 3 Select a Measurement Configuration 47

Displaying the Configuration Information Screen 51

Editing a measurement configuration 52

Step 4 Carry out Measurements 53

Starting the measurement 55

Operation options during measurement 56

Displaying a graph (line chart) 58

Indoor measurements 60

BTS Location 63

Engineering features 64

RF Scan Mode 65

Displaying layer 3 messages 66

Post Measurement 68

Replaying measurements 68

Wireless file transfer 69

Transfer to the PC using the Nokia PC Suite 71

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Step 1 Transfer the Predefined Files 1. Connect the mobile phone to the PC.

2. Transfer the following files to the mobile phone:

• Measurement configuration files .qcg

• Base station lists, if available .qsb

• Indoor Location, if applicable .loc

See also Overview on page 20

Step 2 Start the TEMS Pocket Application

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Please ensure the USB cable is disconnected1) Prerequisites

Make sure that a memory card is inserted

1) Otherwise the application will start without trace.

Do NOT remove the memory card. In case you removed the memory card: Insert it and switch the mobile phone OFF and ON again.

Starting the TEMS Pocket application

1. Press and open «Applications – Installations».

2. Open the «Pocket» item.

TEMS Pocket’s Configuration Selection Screen appears.

Never plug in a USB cable while TEMS Pocket is running. In case you did it: Remove the battery and insert it again.

Never connect USB

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Step 3 Select a Measurement Configuration 1. On the Configuration Selection Screen select a measurement

configuration.

2. Press the «Options» soft key.

The following menu appears. You can navigate using , , and :

«Config. Selection – Options» menu Configuration commands

Configuration Selected measurement configuration can be opened and started, displayed, edited, duplicated, deleted or a new measurement con-figuration can be created.

Open Passive Mode

Trace data of all activities Starts trace measurement without running a measurement con-

figuration.

In Passive Mode detailed air interface data like signal strength, signal quality, interference, serving/neighbour cells and RF para-meters are measured and recorded. This mode is useful for network and RF engineers. After starting the measured values are displayed.

Measurement continues until you press the «Stop» soft key on the right.

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Open RF Scan Mode Opens the RF Scan dialog. See RF Scan Mode on page 65 for more information.

Open Slave Mode Select this command if you want to use the mobile phone as an answer station with Speech measurements. The Status Screen appears.

Options (in Slave Mode)

Audio sample Here you can select a speech sample (English/German/French) which will be sent to the Master and used for speech quality evaluation.

With a speech sample selected, the Audio Plug supplied by Ascom has to be connected to the Nokia AV socket.

Audio Plug

«Configuration Selection – Options» menu (contd.):

Last measurements Switch over to the Last Measurement Screen. Measurement files stored on TEMS Pocket can be loaded and replayed directly on the phone in the same way as it was done during measurement. See Replaying measurements on page 68

Update phone time Updating the clock with NTP/GPS.

Software info Displays version and license information.

Help Context sensitive help.

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Settings

Measurement

Test Location

Ask before measurement At each start of a measurement, an input box appears asking for the test location name.

The location name is inserted into the measurement file and is used to group the measurement files according to specific criteria, e.g. geographically or according to mobile networks. The grouping itself is useful in Replay and post-processing.

Select from list At each start of a measurement, the predefined test location names appear and you can select the applicable one.

First you must create a file «TestLocations.txt» containing the test location names and copy it to phone memory C:\Data\Pocket

Always use default The text you enter here will be used as default test location name.

No Success Timeout If this time is exceeded without successful task the measurement will be stopped.

Auto Screen Switch On: Task-specific screens adapt automatically to the current task.

Indoor Locations Create/edit/delete Indoor Locations. See Creating Indoor Locations on page 38

and Indoor measurements on page 60

Layer 3 Messages Change Filter/Highlight settings for the Layer 3 Messages viewer. See Displaying Layer 3 messages on page 66 for details.

Base Station Lists Selecting base station lists – one for GSM, one for WCDMA. The base station lists are used to display the CellId, cell name and RAC, and are created using the TEMS Pocket Tools on a PC. See Converting/Editing Base Station Lists on page 40

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Audio Events Enable/disable the acoustic alarming of alarms and notifications.

«Settings» menu (contd.):

Wireless File Transfer

You can configure FTP server parameters and transfer mode for result file transfer. See Setting parameters on page 69

Startup

Auto start in Slave Mode On: After switching on the mobile phone, the Slave Mode is auto-matically set (answer station for Speech measurements).

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Displaying the Configuration Information Screen On the Configuration Selection Screen, press…

a)

b) Options – Configuration Show

The Configuration Information Screen appears providing infor-mation about the selected measurement configuration.

Some of the Global Settings and all the tasks are listed:

File Name Name of the QCG file

System Forcing Dual Mode / GSM / WCDMA

Band Forcing don’t force / 850 / 900 / 1800 / 1900

MCC / MNC

GPS On / Off

APN Access Point Name without user, password

IP Throughput Direction(s) and interval ms Example: UL/DL 1000 ms

Repeat Infinite / Time sec / n turns

Tasks:

– Speech Slave phone number and (D/E/F) Deutsch/English/Français: Language of speech samples

– Video Tel. Slave phone number

– HTTP URL

– Ping Destination

– FTP Host and U/D Upload/Download

– WAP URI

– SMS Slave phone number

– MMS Slave phone number

– Pause Duration

Going back to the Configuration Selection Screen

a) Press

b) Press the «Back» soft key

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Editing a measurement configuration For more information about Configurations, see Defining Measurements on page 19

a) On the Configuration Selection Screen, press… Options – Configuration Edit Options – Configuration Create new

b) On the Configuration Information Screen: Press .

Edit Configuration Screen «Insert Task» commands

With a task selected, the «Options» soft key provides the following commands:

Move Move the selected task (Up / Down / To the top / To the bottom).

Insert Task Inserts a new task after the selected task.

Delete Task Deletes the selected task (or press the «C» key).

Duplicate Task Copies the selected task.

Save As… OK saves the Configuration and leaves the edit mode.

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Step 4 Carry out Measurements 1. Open the Configuration Selection Screen.

2a) Select a measurement configuration, Press . Status: Measurement based on a measurement configuration.

2b) Options…

Open Passive Mode Status: Passive Mode measurement. See Open Passive Mode on page 47

The Measurement Screen appears and displays the measurement status.

Measurement Screen You can switch between the different result tabs using .

Scroll through the result tabs

The last tab displays the configuration information (excluded in Passive Mode). The keys and menus depend on the state of the measurement. During the start and the finishing of a measurement, only a limited set of options is available.

By pressing during measurement, all result tabs are displayed in a mosaic view.

Measurement Screen: Result tab overview

You can now navigate to the desired result tab using / / and open it by pressing .

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Measurement Screen – Result tabs Depending on the measurement type, the following result tabs can be displayed:

• Measurement Status

• Speech / VT Status

• Speech / VT Results

• Speech Codec Usage

• GSM Frequency Hopping

• GSM Timeslot Allocation

• Status IP

• IP Throughput

• HTTP

• Ping

• FTP

• WAP

• SMS Results / Statistics

• MMS Results / Statistics

• Layer 3 Messages GSM + WCDMA

• Serving Info

• BTS Location GSM / WCDMA

• Radio Environment Results GSM / WCDMA

• Radio Environment Chart GSM / WCDMA

• Channel Info GSM / WCDMA

• HS-PDSCH Info

• HSPA E-DCH Info

• Link Quality GSM / EDGE / WCDMA / HSPA

• HSDPA Link Quality

• HSUPA Link Quality

• Power Control

• RLC Throughput

• Inter RAT Info GSM / HSPA

• 2G Handovers

• 3G Handovers

• IRAT Handovers EDGE / HSPA

• RF Scan GSM / WCDMA

• GPS Location

• Program Info

• Indoor Location

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Starting the measurement The «Options» soft key on the Measurement Screen provides the following commands:

Measurement Screen: Menu options

Start Starts the measurement. This may take a few seconds.

Depending on the setting, after the Start command you are asked to enter a test location name. See Settings on page 49

Load graph… Displays the «Select Graph» menu to open an existing graph con-figuration (line chart). See Displaying a graph on page 58 for more information.

Delete saved graph… Displays the «Select Graph» menu to delete an existing graph.

Disable screen saver Disables the screen saver during measurement and turns on the back light.

Software info… Displays version and license information.

Back Leads you back to the Configuration Selection Screen.

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Operation options during measurement

Stop

1. Pressing the «Stop» soft key on the right stops the measure-ment immediately.

2. Pressing the «Finish» soft key on the right leads you back to the Configuration Selection Screen.

During measurement, the «Options» soft key provides the following commands:

Measurement Screen: Menu options during measurement

Load graph… Displays the «Select Graph» menu to open an existing graph con-figuration. See Displaying a graph on page 58 for more information.

Delete saved graph… Displays the «Select Graph» menu to delete an existing graph.

Engineering features Opens the engineering feature dialog. See Engineering features on page 64 for more information.

Layer 3 Messages Change Filter/Highlight settings for the Layer 3 Messages viewer. See Displaying Layer 3 messages on page 66 for details.

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Map Create/select Indoor Location / switch to outdoor mode / open the Nokia Map application. See Indoor measurements on page 60 for details.

Disable screen saver Disables the screen saver during measurement and turns on the back light.

Software info Displays version and license information.

Displaying serving cell data

Pressing the * key displays/hides the serving cell’s data:

GSM Cell Id, MCC/MNC, BCCH, BSIC, ARFCN, LAC

WCDMA Cell Id, MCC/MNC, Scrambling Code, UARFCN, LAC

Serving cell data

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Displaying a graph (line chart) You can define graphs in the Measurement Screen with a measurement started.

Defining a new graph 1. Switch to a result tab ( ) containing a measurement value

which can be displayed in a graph.

2. Select the value you want to display ( , ).

Presentable values get a dark red background if they are selected:

Other Result Tabs

Measurement Screen: Dark Red = selected and presentable

3. Press (labelled as «Add»).

The graph appears and the selected parameters with their current values will be displayed.

Graph with one scale Graph with two scales

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Adding values You can add up to eight values to a graph.

«Options» menu The Graph occupies the whole screen but the «Options» menu is

available as always by pressing the left soft key:

Hide Hides the graph but acquiring of data continues. The Measurement Screen is displayed again.

Or – with a graph displayed: Press .

Use this option if you want to…

• reuse the graph later without loosing any values

• add another value You can select another value using / . The value will be dis-played in the graph by pressing (labelled as «Add»).

If the two scales already have their units, only values with the same units can be selected.

Remove value… Lists the displayed values to select the one you want to delete.

Markers… Select the markers to be shown in the graph.

Graph with markers

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Load… Displays the «Select Graph» menu to open an existing graph configuration.

Save Saves the graph configuration including the selected markers.

Delete saved graph… Displays the «Select Graph» menu to delete an existing graph.

Save As… Saves the graph configuration with a new name.

Close Closes the Graph Screen and discards all measured values.

Or – with a graph displayed: Press the soft key on the right.

Loading/deleting an existing graph 1. Measurement Screen: Options…

Load graph…

or

Delete saved graph…

The «Select Graph» menu appears.

2. Select the graph you want to display/delete and press .

Indoor measurements Indoor measurements have the following particularities:

• You can use an «Indoor Location» (building plan, underground railway plan, etc.) providing a clear representation when post-processing

• As the GPS data is missing, the user can enter his position by clicking the Indoor Location

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Creating an Indoor Location

a) No measurement started Configuration Selection Screen: Options…

1. Settings – Measurement – Indoor Locations

2. Select the plan

3. Define the entries

Indoor Locations can be created from files (existing plans) or using the built-in camera.

b) Displaying/Creating an Indoor Location during measurement

Measurement Screen: Options…

Map Select indoor location Create indoor location

Select the plan

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Entering the measurement positions The Indoor Location Tab from the Measurement Screen is displayed. The cursor changes to a cross hairs:

Indoor Location Tab with marked points and cross hairs

Zoom functions

Key Zoom in Key 0 Reset Zoom # Key Zoom out

1. Move the cursor to your starting point and press .

The position is indicated by a red circle and entered in the measurement file.

The cross hairs disappears, normal operation ( switch to other tabs for example).

On the Indoor Location Tab, has a toggle function: Marking Mode / normal operation.

2. Press once to get again the cross hairs.

3. Move the cursor to the next position and press once.

The new position is linked with the previous one by a red line and entered in the measurement file.

Repeat steps 2 and 3 until indoor measurement ends.

If the cross hairs is displayed (Marking Mode) but you want to use a normal operation: Press Key 0 (Reset Zoom).

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Switching to outdoor mode To continue the measurement outdoor without interruption select the following command:

Measurement Screen: Options…

Map Select indoor location Create indoor location Switch to outdoor mode Open Map application

The status is confirmed and the GPS data is recorded again.

BTS Location Measurement Screen: Result tab «BTS Location».

Displays the direction and distance of the serving base station:

Dot = Direction to BTS

North

Prerequisites

1. A base station list (page 40) must be configured and imported.

2. The user must move with ≥5 km/h, so the built-in GPS is able to calculate the direction.

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Engineering features During measurement Measurement Screen: Options…

Engineering features A dialog appears providing the following commands:

System Forcing System Forcing see page 22

Band Forcing Band Forcing see page 23

Sector Lock WCDMA only: Locks the mobile phone to a certain WCDMA scram-bling code.

Channel Lock GSM only: Locks the phone to a certain BCCH.

Cell Barring GSM only. Changes the behaviour against barred cells: Normal Do not use barred cells Reverse Only use barred cells Ignore Use any cell ignoring whether they are barred

Phone in idle mode Engineering features listed above only take effect when the

mobile phone is in idle mode.

Handover Forcing This option only appears during a call.

Force & Suppress You can allocate a particular cell to the mobile phone.

Suppress Handover is suppressed, the call can be disrupted.

Handover Forcing will be effective during the current call, after connection clear-down it will be deactivated.

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Do not modify several parameters in quick succession. Take your time

with the operations Mobile phone and the network need a certain amount of time to

execute the commands.

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RF Scan Mode Configuration Selection Screen: Options…

Open RF Scan Mode

System

GSM – Range of logical channels1) 0…1023 – Decoding of BSIC

WCDMA Min. Pilot Level [dBm] 1) Lower Channel < Upper Channel Range to be scanned

Lower Channel > Upper Channel Range to be excluded

GSM 900: Channels 0…124 are treated as logically higher than 975…1023

GSM Scan

RxLev + BSIC (red), zoomed in. X axis = ARFCN

Zoom functions Key Zoom in.

Border of the graph changes to red.

Key 0 Reset Zoom # Key Zoom out

Scroll on X axis (after zoom-in)

BSIC of the channels with the top 3 RxLev are displayed.

ARFCN Displayed only if the width of the bars is large enough.

WCDMA Scan

Ec/Io + RSCP, MCC/MNC X axis = Scrambling Codes

UARFCN , changes the UARFCN

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Displaying layer 3 messages

Highlighting a certain message type Measurement Screen: Options…

Layer 3 Messages Highlight or Configuration Selection Screen: «Options – Settings – Layer 3 Messages…»

You can highlight the message type you are interested in:

1. Press

2. Navigate, then press

3. Navigate, then press

4. Navigate, press , then three times

Result: Highlighted message. Dark red = WCDMA Green = GSM

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Filtering layer 3 messages Measurement Screen: Options…

Layer 3 Messages Filter or Configuration Selection Screen: «Options – Settings – Layer 3 Messages…»

You can display the layer 3 messages you want using the message filter. The filter is set in a similar way as the Highlight setting but with the possibility of multiple selections.

In replay mode: Searching for certain layer 3 messages See next page for «Replaying measurements».

1. Display the «Layer 3 Messages» result tab.

2. Press …

Find… Displays a search dialog.

3. Enter the text you want to search for.

The first corresponding text is marked.

Pressing again displays the options «Find previous» / «Find next».

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Post Measurement

Replaying measurements Measurement files stored on TEMS Pocket can be loaded for replay at any time. GUI/MMI features like the user definable charts are also available in replay mode.

1. Configuration Selection Screen: Options…

Last measurements

A calendar displays all days with measurements in red.

2. Select the day and press .

A list appears containing all measurements.

3. Select the measurement and press .

Last Measurements Screen Open selected file for replay

Replay controlling functions

Key 1 Stepping backward Key 3 Stepping forward

Key 4 Rewind Key 5 Play/Pause Key 6 Fast Forward

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Wireless file transfer Measurement results can be transferred over-the-air to an FTP server.

Setting parameters Configuration Selection Screen: Options…

Settings

Wireless File Transfer

FTP Servers Enter the FTP server parameters.

Automatic Transfer Disabled / Ask after measurement / Always after measurement

Default Server

Transfer

Configuration Selection Screen: Options…

Last measurements

A calendar displays all days with measurements in red. Today is underlined and selected when you open the editor. You can move between the days using , and .

Last Measurements Screen Mark file for wireless transfer

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Representation Meaning

Font black No measurements on this day

Font red At least one measurement on this day

Underlined Today

Background yellow All measurements on this day selected

Half background yellow Some measurements selected

Lighter colours Previous/next month

A Select measurements in the monthly view Last Measurements Screen: Options…

Mark/Unmark Mark whole day Mark whole month Mark all

B Select measurements in the single day view Open a day (press ).

A list appears containing all measurements with the start time, configuration name and test location. The list is sorted by time.

Single day view: Options…

Mark/Unmark Mark Mark all

Selects the chosen measurement file resp. all measurement files of that day.

Transfer via FTP Last Measurements Screen: Options…

Marked files Transfer via FTP

Choose «FTP server». Press «Yes» to confirm data transfer.

Start the transfer If not defined in the settings, before the transfer is started you will be asked to choose the APN. After selection a progress bar is displayed indicating amount of data transferred to the FTP server.

After data transfer you are asked whether you want to delete the transferred file(s) on the phone:

«Yes» The selected files will be deleted on the mobile phone!

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Transfer to the PC using the Nokia PC Suite

Result files (*.qmz) are stored on the memory card of the mobile phone and can be accessed with the Windows Explorer when the mobile phone is connected to the PC:

Nokia Phone Browser\phone type\Memory Card (E:)\Results

Do not double click a result file to convert it, but copy it first to a local directory and then convert it with a double click.

Don’t double-click on QMZ

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5 Special Operations

This chapter explains several special operations.

Import into a TEMS Post-processing System 74

Converting QMZ files into QMD files 74

Adjust the Phone Clock 75

Changing current time zone 75

Install External GPS Receiver 76

Reset Nokia Phone 77

Backup and restore using the Nokia PC Suite 78

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Import into a TEMS Post-processing System TEMS Discovery and QVoice Presentation (part of the TEMS Symphony Suite) support the import of QMZ files. During import the files are converted to QMD files which can take a considerable amount of time.

Converting QMZ files into QMD files The generated QMD files have the same names as the original QMZ files except for the extension.

Converting a single file Double-click the file.

Converting multiple files Start the «QMZ Decoder» from the Windows Start menu: Start – Programs – Ascom – TEMS Products – QMZ Decoder

Converting a whole directory with many files Use this command: Start – Programs – Ascom – TEMS Products – QMZ Decoder (whole directory)

and select the directory to convert.

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Adjust the Phone Clock

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If the phone clock displays a wrong time, you must adjust it following this instructions.

Adjust it by TEMS Pocket

Changing the clock by hand may cause license consistency problems.

In certain cases the phone clock is reset, e.g. after a full reset. Since the «TEMS Pocket» application supervises the phone clock, it will reset the time to the last time, the mobile phone has been turned off.

If you ever need to adjust, you need to do this using the «TEMS Pocket» application: Open the application and select the appro-priate command:

a) Options – Update phone time with GPS

If you are near a window or outside, the built-in GPS receiver knows not only the valid position but also the exact world time; so we suggest using this method to update the clock.

b) Options – Update phone time with NTP (PS)

This will connect the mobile phone to a public time server using a packet switched connection and update the clock from this time. NTP time update might not be possible in certain networks.

Only the clock’s universal time is checked and updated. If you travel from one time zone to another, you have to adjust the current time zone and daylight saving:

Changing current time zone

Press and open «Settings – Clock».

Choose «Options – Settings» and adjust your Time zone.

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Install External GPS Receiver Although the Nokia Symbian phone has a built-in GPS receiver, an external device can be optionally used. TEMS Pocket supports the GPS receiver «GlobalSat BT-359c».

Procedure

1. Turn on the GPS receiver

2. Enable Bluetooth on your mobile phone

Press and open «Settings – Connectivity – Bluetooth».

Turn Bluetooth on.

3. Start TEMS Pocket

Start the «TEMS Pocket» application. The «Searching for devices» message appears. After a while a device called «GlobalSat BT-359c» should appear. You can now press «Stop».

4. Connect TEMS Pocket to the receiver

Select the «GlobalSat BT-359c». You will be asked for a PIN, enter it (see the GPS receiver’s Manual) and press OK.

From now on this TEMS Pocket and this GPS receiver are connected. TEMS Pocket will no more ask to search a GPS receiver if the selected receiver is within 10 meters and turned on.

5. Disable internal GPS receiver and enable external GPS receiver

Press and open «Settings – Settings – General – Positioning – Positioning methods».

Enable «Blootooth GPS» and disable «Integrated GPS».

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Reset Nokia Phone

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If you reset your mobile phone… Caution:

Data Loss• all the data stored on the phone (NOT on the memory card)

will be deleted including all the applications installed.

• In addition the TEMS Pocket license gets lost and a new license file has to be requested from your support centre (IMEI required).

Only do this if your mobile phone is really not working any more.

Ascom Network Testing Ltd does not take responsibility for any data lost due to a mobile phone reset.

Recommen-dation For security reasons, remove the memory card before re-

setting the mobile phone.

We recommend connecting the mobile phone to the power supply before resetting.

A power loss due to an empty battery during resetting may definitively corrupt the mobile phone.

To reset, go to the Configuration Selection Screen and dial *#7370#

You will be asked whether you want to restore all phone settings. Press «Yes». The lock code is «12345». Press OK and the mobile phone will restart.

After a reset you have to reinstall TEMS Pocket on the mobile phone, see «TEMS Pocket» on the Mobile Phone on page 17.

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Backup and restore using the Nokia PC Suite

Backup Select the content you want to back up.

Must be activated

Settings The TEMS Pocket configuration data is also saved and can be restored including the license file.

Prerequisite for restoring

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Date and time of the mobile phone must be correct. Correct date

and time

Date and time will be checked when restoring the TEMS Pocket software. Example: After a reset of the mobile phone, the phone will reboot and you will be asked to enter date and time. Enter the correct date and time!

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6 Appendix

Support International 80

Glossary 82

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Support International Please find your support centre using the following Web page:

www.ascom.com/tems-support

The 10 Support Rules These rules are important for all customers requiring support.

The ten rules are meant to reduce workload and reaction time for you, as you can expect an optimised support without many time-consuming clarifying questions and misunderstandings.

Make clear and complete problem descriptions. Do not use abbreviations.

If possible, send… • screenshots (e.g. of the failure messages) • a reference to the chapter of the TEMS Pocket Manual

Does the problem occur… • once • sometimes How often? In coincidence with an event? • always

Always mention the actions you had made before the problem occurred.

Does the problem always happen with… • one specific TEMS Pocket? • several TEMS Pocket? • all your TEMS Pocket?

Always indicate the software and hardware version of the malfunctioning system part(s).

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If the problem concerns measurement data, please include: a) QMZ result files, QMD files if existing b) TEMS Pocket log files (in E:\TPLog on the mobile phone) c) the timestamp of the occurrence

Please attach only zipped files to your e-mails (up to 5 MB). In this way the original file names will not be changed.

Responding to an existing support report via e-mail: Always indicate the number of the support ticket on the

subject line.

Responding to several support tickets: List all the ticket numbers on the subject line, and clearly

separate and assign each support report in your description.

When calling the support centre: Be in front of the malfunctioning system part for clarifying

the questions of the support team.

When returning damaged equipment: Please pack it in the original boxes with shock-absorbing

material or use equivalent packaging.

Thank you for your cooperation.

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Glossary APN Access Point Name (GPRS)

BSIC Base Station Identity Code (GSM) Contains NCC + BCC Color Codes.

DNS Domain Name Server (IP)

FTP File Transfer Protocol (see RFC 959) (IP)

GPRS General Packet Radio Service Mobile network system for packet-switched data.

GPS Global Positioning System Satellite navigation.

GSM Global System for Mobile Communication

HSPA High Speed Packet Access (WCDMA)

HTTP Hypertext Transport Protocol (IP) Transmission protocol (see RFC 1945/2068/2616)

IP Internet Protocol (see RFC 791) (IP)

MCC Mobile Country Code Country code for mobile networks.

MNC Mobile Network Code Code for network operators.

NTP Network Time Protocol

PDP Packet Data Protocol (GPRS)

PESQ Perceptual Evaluation of Speech Quality Voice evaluation algorithm (see ITU-T Rec. P.862)

Ping Measurement of the Round-Trip Delay between TEMS Pocket and a server via GPRS/WCDMA (see RFC 792) (IP)

Port Address component of a network. Data is sent/received via these ports

Proxy Proxy servers provide protection against attacks from the Internet and optimise the data transfer.

RF Radio Frequency

s Second

SMS Short Message Service Text message service.

URI Universal Resource Identifier (IP)

WAP Wireless Application Protocol Protocol for transmitting Web pages to mobile phones.

WCDMA Wideband Code Division Multiple Access Communications technique / Mobile network system.