Temporay Staffing

8/8/2019 Temporay Staffing

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SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF SUMMER

TRAINING

SUBMITTED TO: SUBMITTED BY:

MR.HIMANSHU KAPIL CHANDAN KUMAR

(BUSINESS MANAGER) (PGDM 2009-11)

0911101017

MANGALMAY INSTUTITE FOR MANGEMENT STUDIES

GREATER NOIDA

1

A REPORT

ON

AWARENESS VIS A VISOPPoRTUNITY OF

TEMPoraRY STAFFING


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DECLARATION

I, Chandan Kumar, student of Mangalmay Institute Of Management Studies,

hereby declare that the project entitled AWARENESS VIS A VIS

Opportunity OF TEMPORARY STAFFING is the original work done

by me and the information provided in the study is authentic to the best of my

knowledge. This study report has not been submitted to any other institution or

university for any award or other degree.

This report is based on my personal opinion hence cannot be referred to legal

purpose.

(CHANDAN KUMAR)

Date:

ACKNOWLEDGMENT

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I express my sincerest gratitude and thanks to Global InnovSource Solutions Pvt.

Ltd. for providing me the precious opportunity. I would like to offer sincere

thanks to Mr. Himanshu Bisht (HRO, North) Global InnovSource Solutions

Pvt. Ltd., New Delhi who gave me the permission to do the project in Global

InnovSource Solutions Pvt. Ltd.I express my sincere gratitude to personsinstrumental in completion of this report. I would like to thank my company guide

Mr. Himanshu Kapil (Business Manager) and Mr. Rahul Jain (Business

Development Manager)for giving me the opportunity to conduct this fruitful study

of Temporary Staffing and for their constant support and cooperation.

I would also like to thank, all the BM,BDM,RM and Executives Mr. Abhishek

Gupta ,Mr.Atul Sexena ,Mr.Vikash Dhaloch ,Mr.Chandan Konwar ,Mr.Alok

Singh ,Mr.Ramesh, Mr. Shray, Ms. Shweta Singh, Ms. Gurpreet and all other

members of New Delhi (Branch Office) as well as Mumbai (Head Office) for

providing me with the ground level realities and practical knowledge about

outsourcing process in Indian Cooperate market.

I would like to thank my faculty guide Mr. Gautam Srivastva for the constant

encouragement and guidance without which this project would not have been

possible.

Chandan Kumar

PREFACE

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Classroom teaching helps the students by making conceptual base clear

and job training proceed on practical way, which helps students to get

the practical knowledge of the concept. Normally students are not aware

of actual requirements in practical field keeping in view this fact, a

system of summer training has been established to make students aware

of actual difficulties that come in way, which is not taught in classroom

teaching so, the students are given practical training in the course of

their education.

The Broad objective of the project is to equipped the trainees with all the

quality which is essential to face any circumstances which can arisewhile providing service to clients.

Working as summer trainee at to Global InnovSource Solutions Pvt. Ltd.

was a wonderful experience, it gave me immense understanding about

how companies are making business through cold calling, telephonic

calling and other various way .

All these steps help me to understand how to cope up with different

types of people and their diversified need and satisfaction level.

EXECUTIVE SUMMARY

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Project Title: AWARENESS VIS A VIS OPPORT UNITY OF

TEMPORARY STAFFING

Global InnovSource Solutions Pvt. Ltd. offers complete outsourcing solution for

strategic manpower hiring with PAN India control, response management through

other sources and Employer Branding options to position the client as employer of

choice.

Parent Company: Global Group Enterprise

Sister Concerns:

GTL Limited

GTL Infrastructure

Global Towers

Global Projects

Global ProServ

Global Rural Netco

Global InnovSource Solutions Pvt. Ltd. : launched in 2004

Objective of the Project:

To Study the Presence of Third party payroll system in Global market

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To Study the Role, Importance, & Awareness about third party payroll

system in Corporate World.

To study the overall functioning of Global Innovsource in the field of

Tempaory staffing and its future prospects

To work out my objectives I covered few important market of Gurgoan. Following

were the market zones covered by me during my summer training.

Udyog Vihar Phase-I

Udyog Vihar Phase-II

Udyog Vihar Phase-III Udyog Vihar Phase-IV

Udyog Vihar Phase-V

Udyog Vihar Phase-VI

Sector- 37 (Partly)

Job Description:

Business Development Executive

To meet Human Resource Manager, give a brief presentation about

the organization and get business from them

Make sales call ( cold calling & telecalling )

Preparing client proposal and agreement

Market information

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Contribute to sales strategy and revenue maximization

Generate line up for client requirement according to JD provided by

client ( last two week of training)

Make Business Associates ie. GBA ( Global Business Associates )

Partly Maintaining strong relationship with client and agencies

TOTAL COLDCALLING 275 companies

TOTAL TELECALLING 85 companies

Research Methodology:

Primary Data collected by Cold calling, Tele calling, and Mail Survey\

Sample size 350

T Analysis

Secondary Data was collected through pervious database of Senior

Executives

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Index

CONTENTS

DECALARATION

ACKNOWLEDGEMENT

PERFACE

EXECUTIVE SUMMARY

AIM OF THE STUDY

CHAPTER I

INTRODUCTION

Temporary Staffing

CHAPTER - II

COMPANY PROFILE

Product Profile

Payment Terms

Organizational chart

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CHAPTER III

RESEARCH METHODOLOGY

Objectives of the study Type of Data

Limitation of the study

CHAPTER-IV

Findings and Analysis

Conclusion

CHAPTER V

Difficulties Faced and Suggestions

ANNEXURE

Bibliography

AIM OF THE STUDY

The purpose of the study is to do the Market Research on study the

opportunity of temporary staffing in India.

Today's struggling economy continues to force medical practices to

make tough choices concerning one of their biggest operating expenses

and one of their greatest assets - their staff.

Staff costs, such as healthcare, insurance, taxes and benefits, are soaring

at a time when practices are under even greater pressure to perform.

Everyone's being asked to do more with less. The mandate continues to

get and stay lean.

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A tailored, strategic approach to temporary staffing can help reduce

overhead and manage payroll costs. The overall performance of the

practice can be improved by scheduling staff only when they are needed,reducing risk and saving time.

INTRODUCTION

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TEMPORARY STAFFING

Temp recruitment model say it helps companies to remain agile, enabling them to

expand and contract their workforce and their expenses with the flow of the

market. Because companies can select people with the exact skills they are seeking

for a specific amount of time, temps are often an ideal, if temporary. More and

more companies are beginning to understand what benefits these short-termassignments can bring to an organization. temping allows companies to hire

temporary staff to cater to peak demand conditions, hire staff with specialized

skills for projects of short duration, or terminate temporary staff when demand

falls.

Temp jobs offer flexibility to both employees and companies. Candidates

can choose when, where, and how they want to work. Companies get the skills

they need to keep fully staffed during busy times. Temp jobs gives flexibility to the

employees so it gives time for them to pursue non-work interests.

Contract jobs provide a bridge to permanent employment. Candidates can

try out prospective employers and showcase their skills towards a permanent job.

Most of the contract workers feel that its a way to get a permanent job, and also

there can arise a choice among the temp workers where they select and move on

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to get a permanent job, else they can find another employer and try for a better job.

Even from the companys perspective they have the choice to offer the temp

worker for the permanent position.

The biggest advantage from the companys view is that it has lesser number

of employees on the payroll and by that it saves on all functions and all relatedcosts like recruitment, payroll, training and development benefits, bonus, leave

with pay and all such legal and statutory provisions and secondly it helps the

company to buy skills rather than develop skills.

Many candidates choose contract work as an employment option. They can

select their work schedule and choose among a variety of diverse and challenging

assignments. Most of the contract workers prefer this alternative arrangement over

traditional employment. Employees prefer to work for a staffing company because

they like the diversity and challenge of different jobs. Candidates gain new skillsor polish their skills through the variety of jobs they are assigned to. Most of the

Temp workers do gain new skills through their assignments.

Advantages of Temp Jobs :

Useful way of gaining experience in different areas of business.

No long term commitment to one company.

Usually get flexible hours.

After a few temp jobs (where you prove yourself to the recruitment

agency), getting some more temp jobs is pretty easy.

You meet lots of different people. The social life can be good if there

are a lot of temps in one company. If you get a temp job after graduating, you can impress lots of people

with your skills!

If you do impress lots of people, one of them might offer a decent

permanent job.

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Disadvantages of temp jobs:

No job security.

No benefits package. No holidays.

You may have gaps in employment on a regular basis.

You are not involved in decision making. .

You can get fired without any notice at all. You have very little

employee rights as a temp.

Recruitment Agencies are unlikely to find you permanent work if you

are on a temp job through them

What started out as an attempt at getting experience may turn, without

warning, into a career.

The disadvantages for the company is that they fear that the employee might

quit the job at any point of time and may switch over to any other company

offering a better pay for the same job, so again they need to find another

employee for the same job.

Viewing Temp Staffing in a Positive angle, I can say that everyone is benefited

The company, Temps, and the recruiting agency. Where everyone strives for

their growth and betterment of the Society. The temps can be encouraged by

providing a better pay and also few services/benefits from the Staffing

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organizations, like medical benefits, holiday packages, etc., so this can make the

Temps loyal to one staffing organization.

All about temporary staffing:

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In this industry provider is responsible for the professional

characteristics of personnel while its client company that controls a

workers performance.

This industry has got both Organized and Unorganized category.

Ashish Arora , MD, HR, Anexi said that this industry in termsof revenue is Rs.500 crore and in terms of people about 1%-

2% of the total working population.

Mr.Shishir Gorle,CEO, Global Innovsource said the tempstaffing industry employee makes the 5lacs-7lacs people today

on the Organized sector and 200 times more in the

Unorganized sectors. Whereas the motive of Global

Innovsource and to see the possibilities for the people working

with unorganized sector to be converted to organized sector.

Thus temping culture needs to be organized for temp employee to

realizes the true benefits of his/her skills.

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COMPANY

PROFILE

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About Global InnovSource

Global InnovSource (www.globali.in) is a company committed to theadvancement of HR solutions to growing companies. A venture of the Global

Group Enterprise (www.globalgroupenterprise.com), Global InnovSource is theGroup's HR venture. Among Global Group's other listed flagship ventures are GTLLimited (www.gtllimited.com) and GTL Infrastructure (www.gtlinfra.com). Thegroup has investments concentrated in the Telecom, Wireless, Infrastructure,Aviation, Projects and Outsourcing spaces, and is fast diversifying into other areas.

Vision:

To be amongst the top 5 quality Staffing Companies.

Values:

Proactive & professional approach to customers

Receptive to organizational need Deliver with Integrity Knowledge & Information Sharing Focused and committed towards excellence

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18

B u s i n e s s L i n e s

P e o p leR e c ru it m e n t

S ta ff in g

Fa ci l i t ie sM a n a g e m

Headhunting

ExecutiveSearch

Staffing

Payrolling

HROS

Caretaking

Housekeeping

International


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Staffing & Temping Solutions:

Our Mantra: Providing ON time Quality delivery EVERY time

Staffing, or better known as Temping, is primarily outsourcing of Manpower on askill requirement basis or project completion basis for a limited period of time.Staffing may be desired when there is a dynamic requirement of people, or there isa requirement of skilled staff, or the requirement is for a limited period.

Benefits of Staffing

To the Employers To the Employees

Just-in-time workforce

Temp to perm possibility

Easy recruitment and demobilization

Control over long-term costs

Outsourcing of invisible costs

Specialists with wide experience

Entry into blue-chip firms

Work for respected company

Dignity of employment

Social security benefits

Enhanced employability

Temp to perm possibility

More importantly, to compete in the global and competitive market, it is importantfor organizations to:

Follow strict policies and procedures as per Labour Act, and Contract Act,Minimum Wages Act, ESI Act, Payment of Bonus Act, Gratuity Act, etc.Ensure that employees get all the benefits proposed by Law and are not paidon vouchers or cash. This provides better audit and prevents pilferage ofmoney.

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Follow strict corporate governance, internal audit, and disclosure proceduresespecially if it they are a public limited company

Why Temping is good for your company

Lets you focus on core business activities Address headcount limitations Improved competitiveness Shrinks hidden HR and administration costs Retain and attract talent

Our range of services includes Talent search, Deployment, Payroll & BenefitsManagement, Statutory compliances, Process management & consolidation

Recruitment & Sourcing Solutions:

Our Mantra: Choosing the right person, for the right job at the right time

Hiring new recruits is a time-consuming and expensive process. Making the rightchoices can be the difference between long-term success and failure. Weunderstand this difference and endeavor to give our clients the right person at theright time.

Recruitment services across industries and sectors for sourcing solutions.

Recruitment Process Outsourcing

Candidate career mapping, placements & 'value-added' talent acquisition Requisition assessment & comprehension Strategy deployment for staffing solutions Candidate profiling & screening for match Candidate interview, assessment, compensation fixing Coordination and rigorous follow-up till joining Candidate background & referral checks.

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Global InnovSource Advantage:

Management and HR have a lot of theory and concepts as a backing. Theory andconcepts are always available at our disposal. However, not many are in a positionto reap the benefits of these concepts when it comes to simple, practical, usableand cost effective implementation. Global InnovSource brings to you this uniqueadvantage.

Knowledge Advantage Simplicity Advantage: Down-to-Earth Advantage Practicality Advantage Hand-Holding Advantage Dynamism Advantage

With all these advantages and more, Global InnovSource are sure Clients findworking with Global InnovSource a pleasure. Global InnovSource takes theircustomers seriously, making them partners first. Global InnovSource are team ofdedicated professionals with years of experience in providing quality HR servicesto clients. It is this dedication and focus helps us empathize with all our associatesand clients. We believe and act on the premise of Putting Client First andensuring quality delivery every time.

The creation of Global InnovSource

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Growth at GI

G r o w23


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F o c u

INDUSTRY WISE SEGMENTATION

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P r e s

3 G29


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ORGANIZATIONAL

STRUCTURE

Organization Structure

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Typical Branch Structure

32

Head RegionalOperations

Business ManagerStaffing

BusinessManager BusinesManager BranchAccountanBD

Perm

Recruiters

Field

Supervisors

TL-PR CIC DeliveryRM BDM

CDS BD Executive

Recruiters


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TERITORIES ASSINGNED

The concept covered few important market of Gurgoan. Following were the market

zones covered by me during my summer training.

Udyog Vihar Phase-I

Udyog Vihar Phase-II

Udyog Vihar Phase-III

Udyog Vihar Phase-IV

Udyog Vihar Phase-V

Udyog Vihar Phase-VI Sector- 37 (Partly)

MY WORK PROFILE/ JOB DESCRIPTION

Business Development Executive

The work assigned to me involved

To meet Human Resource Manager, give a brief presentation about

the organization and get business from them Make sales call ( cold calling & telecalling )

Preparing client proposal and agreement

Market information

Contribute to sales strategy and revenue maximization

Generate line up for client requirement according to JD provided by

client ( last two week of training)

Make Business Associates ie. GBA ( Global Business Associates )

Partly

Payment terms:

Client shall reimburse Global Innov every month cost of Services that shall include all amounts

paid and payable by Global Innov to the Associates or on their behalf, whether on a monthly

basis or in lump sump, providing the services to Associates by way of salary, statutory benefits

such as Provident Fund, ESI, Maternity Benefit, gratuity, Leave Salary, Bonus# and all periodic

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labour welfare payments as per applicable laws and also other incidental expenses. In case due to

any change on any Statute or Law extra benefit is to be paid to the Associates by Global Innov

whether in cash or otherwise, than Client will reimburse to Global Innov such extra cost borne

by Global Innov irrespective of the term of the agreement.

Commercial Terms ( Temporary staffing )

34

Sl. Particulars Rate

1. Client sources the candidate -

2. Manpower Provisioning Charges

a. Global Innov Sources the Candidate Onetime

Fee.

-

b. Registration fee (onetime) for every new joinee -

c. Management fees for Staffing per month/per

associate.

-

3. Other Incidental Charges

a. Identity Card (if required) -

b. E-Mail ID (if required) -

c. Gratuity & Leave encashment (if any) (on

termination or completion of contract period)*

-

d. Management Fees on Other Incidental Expenses -

4. Absorption Fee (If absorbed by Client) -

5. Transfer Fee (If transferred to third party by client) -


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*In the case of fixed term employment Gratuity is not provided for. In the event of renewal of

such contracts for a period more than that stipulated by the Gratuity Act and liability of gratuity

arising thereon, this amount will be invoiced to Client.

** CTC: Cost to Company includes Basic Salary (including DA), HRA, other allowances,

Company contribution of Provident Fund, ELDI Charges, Company contribution of ESIC /

Medical Allowance, Statutory Bonus, Insurance charges (each where applicable), Performance

incentives, etc. Compensation can be structured as per company requirement subject to meeting

all norms, and provisions of law and minimum wages.

# Bonus includes Bonus payable as per statute irrespective of Client or Global Innov making

profits. Also includes Bonus payable to all the employees whether live or resigned at the time of

making payment.

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Minimum Wages

Sr StateMinimum Wages+ DA Duration

Skilled

SemiSkilled

Unskilled

From To

1 Andhra Pradesh 5596 5178 4776 1-Oct-0931-Mar-

10

2 Assam 2858 2630 2501 1-Jul-0931-Dec-

09

3 Bihar 3354 2730 2652 1-Apr-0930-Sep-

09

4 Chandigarh 4192 3892 3742 1-Oct-0831-Mar-

09

5 Chhattisgarh 3367 3257 3149 1-Oct-0931-Mar-

10

6 Diu & Daman 2912 2730 2470

7 Delhi 6448 5850 5278 1-Feb-10 31-Jul-10

8 Goa 2964 2756 267815-Mar-

0714-Sep-

07

9 Gujarat 4262 4184 4106 1-Apr-1030-Sep-

1010

Haryana 4604 4344 4214 1-Jan-10 30-Jun-10

11

HimachalPradesh

3780 3270 3000 1-Jan-08 30-Jun-08

12

Jammu &Kashmir

5200 3900 2860 1-Oct-0931-Mar-

10

1 Jharkhand 3624 3260 2877 1-Apr-10 30-Sep-

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3 10

14

Karnataka 3288 3210 3164 1-Apr-0931-Mar-

10

15

Kerala 4104 3877 3800 1-Apr-0930-Sep-

09

1

6 Manipur 2065 2019 188317

Maharashtra 4573 4473 4373 1-Jan-10 30-Jun-10

18

MP 3900 3750 3620 1-Oct-0931-Mar-

10

19

Orissa 3016 2678 2340 13-Jul-09 12-Jan-10

20

Punjab 3744 3488 3302 1-Mar-0931-Aug-

09

21

Rajasthan 2990 2782 2600 1-Mar-0831-Aug-

08

22

Tamil nadu 3404 3377 3304 1-Apr-1031-Mar-

11

23

Tripura 3067 2743 2500 6-Feb-09 5-Aug-09

24

UP 4803 4327 3796 1-Apr-1030-Sep-

10

25

Uttaranchal 3215 2820 242510-May-

059-Nov-05

26

West Bengal 3516 3427 3383 1-Jan-09 30-Jun-09

CTC CALCULATION

Cost to Company (CTC) =

Basic (Should not be less than Minimum Wages Act Statewise)

+HRA (Atlease 5% HRA is compulsory in Maharashtra, for rest locations it is not

compulsory.)

+ Educational Allowance

+ Dearness Allowance (DA)

+ Special Allowance

+ Transport Allowance / Conveyance

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+ Other Allowance

+ ESIC (Employers Contribution - 4.75% on Gross Salary)

+ PF (Employers Contribution 12% on Basic + DA)

+ PF ADMIN (Employers Contribution 1.1% on Basic + DA)

+ EDLIS (Employers Contribution 0.51% on Basic + DA - max limit Rs.33/- p.m.)

+ Bonus (As per applicability max limit is 292 p.m.)

+ Insurance Premium

+Med claim Premium

+ Gratuity

GROSS SALARY =

Basic

+ HRA

+ Educational Allowance

+Dearness Allowance (DA)

+ Special Allowance

+ Transport Allowance / Conveyance

+ Other Allowance

--------------------------------------------------------------------------------------------------------------------

------------------------

NET SALARY :

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Gross Salary

Less :Deductions as follows :

PF (Employees Contribution 12% on Basic + DA)

ESIC (Employees Contribution 1.75% on Gross Salary)

Prof Tax(As per State Government)

MLWF(June and Dec Salary as per applicability)

Income Tax(As per Income Tax Computation)

Notes :

1) PF : In case Basic + DA is greater than Rs.6500/-, the employee can have option whetherto have PF or Not

2) ESIC : In case Gross Salary amount is greater than Rs.15000/- ESIC is not applicable.(Employers contribution 4.75% & Employees Contribution 1.75% on Gross Salary)

3) ESIC gives the benefits of free medical facilities, free hospitalization, free treatment /operation, free medicine to employee and his family members e.g. Father, Mother, Wife

and Children.4) Employee can withdraw the PF contribution amount (Employee 12% & Employer 12%)

after two months of resignation (last date of working), however, ESIC, Prof Tax Amount,MLWF is not refundable.

5) Prof Tax will be applicable as per State Government Rules6) Income Tax will be deducted in case the gross income is taxable as per the Computation,every employee has to produce their Income Tax declaration every year in the first weekof April Month or on joining.

7) The proofs mentioned in the Income Tax Declaration forms needs to be sent to MumbaiOffice before the last week of December.

8) Bonus is applicable for those whose basic + DA is less than Rs.15000/-, maximum limitfor Bonus amount is Rs.292/-.

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Day to Day JOB EXPERIIENCE:

Summer Training at GLOBAL INNOVSOURCE has given a full fledged

experience about the market of Gurgoan . It gave complete on- job training aboutselling products to the corporate, it has added values to my interpersonal skills. The

training at GLOBAL INNOVSOURCE has given learning on various aspects:

Corporate Culture This training gave me exposure and experiences of

corporate culture. At GLOBAL INNOVSOURCE we have half an hour morning

session which includes some kind of games, debates etc. which ohelp to remain in

good mood whole day. In tenure of two months I enjoyed tour to water park with

senior member of staffing team which give some mental relief with parallel to

work pressure. Another event I enjoyed there was a blitz activity (ie. saturation

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bombarding) where we capture the certain corporate zone of Noida with Regional

Head to the Trainee (including 15 members).

Team Work - It made me to work as team and share knowledge to earnmaximum profit from the market.

Customer Attitude - This training has an opportunity to understand and deal

properly with types of attitudes of clients. It has given learning on how to convince

HR Mangers and make them comfortable as well make them feel the need of our

services.

Stress Management - The exposure and experiences from cold calling has

practically taught me Stress management. It has made me flexible and taught me

how to work under stress and extreme work pressure in the corporate world.

Selling Skill - Under the guidance of Mr. Rahul Jain ( Business Development

Manager) and Mr. Chnadan Konwar ( Business Development Executive )

remarkable changes came in my selling skills. The field experience while

interacting with the corporate and making them buy our services through various

ways has deeply enhanced by marketing skills.

Liaoning - While meeting people with different attitudes, perceptions and IQs ,

my speaking and communication skills improved to a great level. With passing

time I became more confident and better communicator.

Time Management - Time Management was one of the most important thing

which I learnt during the course of training. Be punctual while reporting and

covering follow ups timely helped me learn time management. Every hour in day

was well planned before moving out on the field to get fruitful results.

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Working under odd circumstances under the sun with temperature between 45`C

- 49`C, and sometimes with continuous failure of getting information about the

details of HRM of a particular organization introduced me to the real world.

Without food and water for hours facing the heat strokes I learnt how work under

oddest circumstances. It is hard to get clients loyalty for one particular site. So theproblem was to keep client loyal towards our services.

RESEARCHMETHODOLOGY

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OBJECTIVES OF THE STUDY:

Marketing research is associated or committed to the principle of utility. If a

research is not going to have an effect on decision, it is an exercise of utility. The

first and foremost requisite in a research process is to define the objectives clearly

and accurately.

A research will serve the purpose only when the objectives are ]set clearly and

accurately and then only the researcher can carry out the whole process fully. By

setting right and clear objectives its also helps the person who is going through the

report to understand what the report exactly contains.

In this research the objectives which I have set are

To Study the Presence of Third party payroll system in Global market

To Study the Role, Importance , & Awareness about third party payroll

system in Corporate World.

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To study the overall functioning of Global Innovsource in the field of

Tempaory staffing and its future prospects

TYPE OF THE DATA

Data are generally two main types they are:

Secondary

Primary

Secondary data are those datas that are not collected directly but are collected

from some other sources. The sources may include information systems, data

banks, syndicated services etc. The researcher collects data from different sources

without going actually in the field.

Primary datas on the other hand are those, which are collected directly

communication with the respondent, through observation or through personalinterviews.

In this project the type of data used is basically a primary in nature as most of the

informations are collected directly contact with the respondent.

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DATA COLLECTION

Basically in a survey method the ways of data collection are through:

Filling of Client Mapping Form (CMF) Cold calling

Tele calling Mail survey

Observation

In this project for collection I have given concentration on filling through ClientMapping Form (CMF), Questionnaires, Cold calling , Tele calling etc. It is done so

as questionnaire method has many advantage, though it also has some

disadvantage.

Advantages

Almost every Business to business marketing problem can be approached through

Client Mapping From standard point. Every marketing problem involves people,

so related idea to the problem and their solution can be obtained by asking these

people directly about the problem. Knowledge, opinions, motivation and intentions

are not usually opened in observations. On the other in BtoB marketing is usually

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faster cheaper and the interviewer has more control over their data gathering

activities.

Disadvantages

But Client Mapping From or questionnaire method is not a full proof method of

collecting data. The usual disadvantage of this method are the respondent may be

not willing to provide information or not providing correct information bias.

The type of questionnaires used in this research is structured and non disguised.

The type of the questions used is mainly

Dichotomous Questions- 7: where the respondent is given two choices YESor NO.

Multiple Choices

It closes the fences and wings of trainees in the limited area.

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STATISTICAL TOOLS USED

Study of the whole universe for a research project is quite impossible as the size of

the universe may be very big and also due to time and money constraint. Hence

sampling becomes inevitable. A sample size is set to collect information required

for the research. A sample is just a subset of the universe.

The type of the sampling used by me on this project is

Non Probability Sampling

Based on the sample size related information are collected and then they are edited

coded and tabulated. After that different statistical tools are used to analyze and to

find results.

The different statistical tools used may include percentage, average, and measure

of dispersion. Alternatively the collected data may be tabulated to produce useful

relationships among the variables involved. To conduct a more sophisticated

analysis, correlation and regression analysis may be conducted. Furthermore

various statistical 0tool test like T, F, X2 etc. may be applied the most complicated

and sophisticated analysis is to attempt multivariate analysis, on the available data

by using advanced statistical and cluster analysis. Finally meaning of data may be

extracted from the analysis.

Thus conducted the condition summary and recommendations of research are

based o the statistical analysis and inferences.

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LIMITATIONS OF THE STUDY

Though this project utmost care has been taken to check out errors committed

while typing but possibility of human error cannot be ruled out. There were

different constrain which I have to take care of and those limitation are

Time Limitation

Due to time limitation sample was chosen according to convenience. The numbers

of respondents were restricted to three hundred fifty only. As for more numbers off

respondents means more time. The research work completed with all its analysis

within two months, so I have look after this time constraint.

Cost Limitations

Research work is more valuable if it covers all clients in their respective areas. But

due to cost limitation this was not possible.

BiasThere is a probability that the respondent didnt give true answers due to different

various limitations. There may also be a probability that they gave wrong

informations.

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( True efforts have been made to reduce these limitations. )

T Analysis

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50

Objectives- 1

Presence of Temp staffing in

Corporate world.

Question

Do you know about the current

scenario of recruitment process

Are you go for Temp Staffing

Objectives- 2

Thus Corporate world believes in

Temp Staffing.

Question

Which kind Recruitment process

you are using

your current vendors.

Are you facing any issue with

your current vendor.

Objectives- 3

Awareness about Global

Innovsource as a Manpower

Solution provider in the market.

Question

Have you heard about Global

Innovsource

Do you know about the services

which Global Innovsource offers

there clients

Objectives- 4

Business Prospect Of Global

Innovsource in Gurgoan.

Question

Your current vendor

Any issued face by you with your

current vendor

Rank the Manpower solution

consultancy on the scale


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FINDING &

ANALYSIS

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Interpretation :

The Survey Showed that Adeco top the list of preference with 30%,followed by

Teamlease with 26%, Mafooi with 24%and Global Innov with 18%.

3) Satisfied with the services of the vendor you are using?

Yes No

51% 49%

Interpretation :

When enquired whether they are satisfied with the vendors they are using around

51% say they are pretty satisfied, whereas 49% say that they are unsatisfied with

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kind of response generated.

4) Services apart from the Temporary Staffing?

Permanent

Requirement

Facility

Management

53% 47%

Interpretation :

The survey revealed that apart from Temporary staffing Services 53% knows about

the Permanent Requirement services offered by GlobalInnov where as 47% knows

about the Facility Management services offered by the same.

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5) Heard about the Global

Innovsource ?

Interpretation :

The survey revealed that 41%, Human Resource Managers have heard about

Global Innovsource and remaining are unaware of it.

If Yes:

TemporaryStaffing PermanentRequirement FacilityManagement Jobex and RefexServices

44 65 41 24

55

Yes No

41% 59%


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Interpretation :

Managers who know about the Global Innov

CONCLUSION:

By doing the analysis of the companies of Gurgoan I came to know that most were

aware of Temporary Staffing . Through this research, it has been found that

Awareness of the services of Global Innov in the corporate world is average not

very low not very high but there are big business prospects for the company.

STRENGHT WEAKNESS OPPURTUNITIES THREATS

Through an extensive market survey and my stay in the organization for a period

of two months and by filling up the client mapping from , I have concluded the

following Swot analysis about the Global innovsource.

Strengths:

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The biggest strength of this organisation is its unique services like Jobx and Refex

which help to maintain the bulk database of the resumes. As well as the branding

name of the Global Group enterprise.

Weakness:

Biggest weakness of Global Innovsource is the branding and its presence in the

fielding of Man power solution provider from the last 6 yrs only. Adeco,

Teamlease, Mafoi goes for the branding of their services for the last 18- 20 yrs in

the market.

Opportunities:

One of the biggest opportunities which I noticed is the over growing market of

Temporary staffing and less number of players dominating it. Players like Adeco,teamlease and Mafoi charges more money from clients which delivered by Global

innov at low prices, so the organisation has all the chances to prove itself in the

world of temporary Staffing and emerge as one of the market leader in the market.

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Threat:

Theres no organization in the world which does not has a threat to its business

from competitors, the biggest threat is Global Innov which happens to be the

market leader, the attrition rate of this industry and the choice of human resource

opting to work with the brands.

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DIFFiCUTIES

FACED

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DIFFICUTIES FACE

While undergoing summer training in Global Innov there were various difficulties

faced:

Terms and Condition of the Clients: Sometimes the Terms and Condition of the

Client on the payment procedure are not feasible with terms and condition of the

organization. For example client wants to be agree on the terms of 4% of monthly

CTC which is no more profitable to the organization.

Lack Of support: from the Requirement department of the Staffing team

sometimes while giving proper line up of candidates to the client according to

provided JDs from client which makes difficulties to maintain a loyal relationship

with the client in future.

Lack of Knowledge: While last week of my training I has to make some GBA

( Global Business Associates) due to lack of jobx portol Knowledge.

Time/ Budget Constraint: There was time constraint while doing the training.

Some of the HR managers wanted to call after sometime. Hence it caused

difficulty in arranging the meetings for the seniors.

Environmental factor: It is hard to go for cold calling after lunch hour during the

month of May and June.

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SUGGESTIONS

Suggestions:

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As per my analysis and finding. I would like to recommend following

recommendations/suggestions.

Advertising: The company should work on its own publicity. For this its productthrough Newspapers, Magazines, Holdings etc.

Branding: It is the essential part of any companys product sales and helpful to

represent the company infornt of the client.

Maintaining Customer relations: The company should focus on the maintainingits customers relationship by giving time proper and on time service.

To address the risks we face and to be able to achieve and sustain

profitability, we must go through other things:

Develop and maintain strategic relationships and potential content provider

content providers and affiliates.

Identify and acquire the rights to additional content. Successfully integrate new feature with our content and commerce services.

Maintain and increase our affiliate and advertiser base.

Successfully expand into international markets.

Retain and motivate qualified personnel.

Successfully respond to competitive developments.

BIBLOGRAPHY:

www.globali.in

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http://www.globali.in/http://www.globali.in/


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www.alexa.com

www.google.com

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http://www.alexa.com/http://www.google.com/http://www.alexa.com/http://www.google.com/


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A Division of Global Group Enterprise

Temporay Staffing

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