TemporaryRemote Delivery

Policy

Produce Safety Educator’s Call #45 March 23, 2020

Instructions

• All participants are muted. • There will be time for questions and answers

throughout the meeting. – We may not get around to all comments/questions, BUT

you may leave additional comments in the comment box to be compiled after the session.

• This session will be recorded and notes will be shared via the listserv and on our website after the call.

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Seminario virtual en ESPAÑOL

• 26 de marzo, 2020 | 2-3 PM Tiempo del Este • Ponente: Dra. Laura Acuña-Maldonado

– Zoom meeting: https://cornell.zoom.us/j/155114874 – Call Toll-free: https://cornell.zoom.us/u/ab0XW8ntOE – Meeting ID: 155 114 874

• El seminario web es gratuito y se grabará y publicará en nuestro sitio web poco después de la llamada. No es necesario registrarse y la sala de seminarios web puede acomodar hasta 1,000 participantes.

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Help Us Welcome Our Newest PSA Team Member

Tommy Saunders, M.S. PSA Southeast Regional Extension Associate

Based in Richmond, Virginia Email: tps86@cornell.edu

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Agenda

1. Background

2. Temporary PSA Grower Training Course Policy

3. Online PSA Grower Training Course

4. Questions

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Background

• Currently, PSA Grower Training registrations are only approved for in-person courses

• Growers need access to courses during this time of geographic restriction and social distancing strategies to slow the spread of COVID-19

• It is imperative that courses be available, provided for growers in a high-quality manner, and that they do not increase public health risks

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Temporary Policy • https://producesafetyalliance.cornell.edu/training/

covid-19-outbreak-temporary-policy/ • PSA is temporarily allowing remote delivery of PSA

Grower Training Courses during the COVID-19 pandemic • This policy will be in effect until May 31, 2020

– Will be modified as more information is available

• PSA reserves the right to revise or rescind the remote delivery option for individual trainers or teams based on evaluations – Failure to submit evaluations will also result in loss of remote

delivery option

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What You Should Do Now

• Review the temporary policy • For courses already approved by AFDO, complete the

online PSA Grower Registration Form at https://producesafetyalliance.cornell.edu/register-grower-training-course/

• New courses scheduled to be held before May 31, 2020 can also be registered using this form

• Please note: New Online Registration Form!

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https://producesafetyalliance.cornell.edu/ register-grower-training-course/

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Checklist to Guide You

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These Established PSA Grower Training Course Policies Apply

• Lead Trainer presence • Registration of courses • Printed manuals must be provided to each attendee • Course evaluations must be sent to each attendee

– Attendee returns evaluation to PSA Lead Trainer to return to AFDO

• Attendee must be present for all PSA course modules to receive certificate of course completion

• Multi-day delivery is acceptable

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Ordering Manuals

• Reminder: English Grower Training manuals ordered from the PSA are now spiral bound

• Two shipping options: – Trainers order bulk manuals then ship to participants – Trainers may order manuals that the bookstore ships

directly to participants, using the order form at https://producesafetyalliance.cornell.edu/curriculum/ grower-manual-order-form-remote-delivery/

• Due to University reduced staffing there may be a 2-3 day delay in processing and shipping orders

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Grower Manual Order Form for Remote Delivery

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UPS Batch Order Excel Spreadsheet

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Option: Evaluations Shipped With Individual Manuals

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Evaluation Details and Importance

• All courses need to be evaluated! • Two options for getting evaluations to participants

– Trainer sends them with course # on them – Bookstore can send a blank one to participants

• Trainer will need to add the course # before they go back to AFDO

• Participants will need to send them back to the trainer. Trainer can bundle them & send to AFDO

• Key way to verify the trainings are high quality • PSA will be monitoring evaluations

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New Course Policies

Specific to Remote Delivery

Remote Delivery Course Options, Registration, and Advertising

• Entirely remote vs. hybrid remote (not recommended) • PSA Lead Trainer(s) must provide clear and prominent

language in the course advertisement(s) and registration information that the course is to be delivered remotely – Must remind participants that:

• They must be present during all modules of the course to receive the PSA/AFDO certificate of course completion

• Attendance and engagement will be monitored throughout the course (i.e., need a computer with a webcam)

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Technology Requirements • Audio/visual

– Platform must include a two-way video and audio component – All participants must have functioning video cameras, speakers

and microphones, and/or headsets

• Technical support – At least one member of the training team must be comfortable

handling (and troubleshooting) the web-based platform

• Hybrid format (Trainer(s) off site, group(s) of participants) – On-site trainers or staff must ensure the presenter can be heard

and can hear questions from the audience – PSA Lead Trainer must be able to hear all presentations and all

questions

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Participant Attendance & Engagement

• All remote courses must appoint a course monitor to verify participant engagement and attendance – Take attendance at the beginning of the course – Take attendance periodically throughout the course to ensure all

participants are present and engaged – Keep track of participant engagement through the video

functionality of the web-based interface

• The training team can alternate serving as course monitor when they are not presenting, or dedicate a staff member to serve as the course monitor

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Course Audits & Lead Trainer Responsibilities

• PSA reserves the right to: – Conduct course audits – Suspend and/or permanently revoke

PSA Lead Trainer status if information from evaluations, other trainers, or participant comments indicate that PSA policies were not followed

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Best Practices & Suggestions for Engagement

• Select a web interface that you are familiar with and conduct at least one test run with your training team

• Designate time at the beginning of the course for participants to practice raising hands, muting/unmuting audio, typing in the chat

• Be sensitive to privacy concerns • See additional suggestions in the policy document on the

PSA website producesafetyalliance.cornell.edu/training/ covid-19-outbreak-temporary-policy/

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Questions & Support

• Please contact the PSA Regional Extension Associate in your region or the PSA Director if you have any questions

• Office hours to learn Zoom tips and practice using the platform – Every Thursday through April 30

12 noon ET, 9 am Pacific cornell.zoom.us/j/869017713

• Help is available!

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Online PSA Grower Training Course • Pilot course ended March 3 with great feedback! • New 3-week course offerings will begin as early as April 8

– Offerings will initiate weekly (8, 15, 22 April etc...) – Initially, the cap will be set at 20 participants per offering – Registration will be announced on the PSA website

• The course is text-heavy, online, with 6 required discussions and a PSA Lead Trainer moderating – Discussions are scored by the LT to confirm engagement – Participants should expect to spend up to 10 HOURS PER WEEK for

successful completion (20-30 hours of total effort) – Participants work at their own pace – The cost is being finalized. Anticipate ~$150 range during outbreak.

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Additional Resources

• Institute for Food Safety at Cornell University Food Industry Resources https://instituteforfoodsafety.cornell.edu/coronavirus -covid-19/food-industry-resources/

• Extension Response to COVID-19 & Resources for Extension Professionals Working Online https://virtual.extension.org/

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Questions?

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Next Meeting

• Hans Estrin, University of Vermont Extension • Module 7 - How To Develop a Farm Food Safety Plan • Date TBD; meeting info to be sent out via the listserv

closer to the time of the call • Submit other topics for discussion to Gretchen

(glw53@cornell.edu)

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The PSA Website http://producesafetyalliance.cornell.edu/

En español: es.producesafetyalliance.cornell.edu

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