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Transcript of Template v7 January 30, 2013 1 Copyright © 2013. Infor. All Rights Reserved. 1 LN: v10.4 Using the...
1Copyright © 2013. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 1
LN: v10.4 Using the Serialized Item EnhancementsRollout trainingCampus Course Code: 02_0021040_EEN0452_ELN
July 2014
Gerrit Willem Slotman, Senior Business Analyst, [email protected]
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Serialized Item Enhancements- Physical Breakdown Changes- Owner versus User
G.W. Slotman, Senior Business Analyst, Infor
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Physical Breakdown
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Agenda – Physical Breakdown Changes• Why
• Business value
• Pain & perspective
• How• Solution Overview
• Solution Process
• What• Solution Details
• Demo
• Summary
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• Easy way to update PBS not available
• Before work starts, not possible to register the actual PBS
• Upon customer demand, unable to change the serial numbers in the PBS after the order
• Unable to receive from external parties PBS updates
• Supersede item and/or serial after overhaul (new lifecycle) required
Physical Breakdown Structure changes
• New module to deal with PB changes
• Superseding of item/serials possible keeping track of old item/serial numbers
• Electronically receive changes in PBS
• Up-to-date PBS correct parts and appropriate corrective actions
• Avoid time consuming communication on PB changes with subcontractors, suppliers etc.
Business pain How Infor delivers Business Value $$
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High level Process
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Solution Overview - Process
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Solution: the process…How does it work? • Configuration Parameters:
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Solution: details
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Solution: details
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Solution: details
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Demo• Physical Breakdown – Changes
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Owner versus UserWho owns the equipment and who is using it?
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Agenda – Owner versus User• Why
• Business value
• Pain & perspective
• How and What• Demo
• Summary
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• Not clear who involved parties are around serial are; supplier, owner, user, dealer
• Owner often financial owner; not service responsible. E.g. in use by should get the invoice
• OEM doing work for Service Provider wants to invoice Service Provider; not the user
Owner versus User of serial
• Per serial / installation group registration of involved parties
• Invoice by default to one of the registered parties
• Incidentally deviate from default party
• Time to cash reduction when sending invoice to correct party
• Under unusual circumstances also other involved parties known to be invoiced – also decrease time to cash
• Providing service to leased equipment possible
Business pain How Infor Delivers Business Value $$
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Demo• Owner versus User
• Installation Group
• Serialized Item
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Summary: • Serial Item Enhancements
• Physical Breakdown Changes
• Owner versus User
• Business Pains:• Upon customer demand, unable to change the serial numbers in the PBS after the
order
• Not clear who involved parties are around serial are; supplier, owner, user, dealer
• Business Value:• Avoid time consuming communication on PB changes with subcontractors,
suppliers
• Time to cash reduction when sending invoice to correct party
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